[ravineo123]

hi.my laptop is unable to detect cd-dvd drive..it was working fine before.there was another problem in my laptop..battery was not getting charged so i gave it to a technician..since then my laptop is unable to detect cd-dvd drive..before that it was working..i have tried microsoft fix-it but it didn't help..it says that we are unable to detect cd/dvd rom. then i have tried in registry also by deleting upperfilter..even i have tried changing ATA to AHCI in bios but nothing worked..when i insert any dvd then i can hear sound of running the dvd but nothing comes on the screen..in device manager also it doesn't show..what should i do? can it be a chance that that technician left any cable unplugged? pleassssssssssssssssssse somebody help me..my laptop is dell inpiron 1525 and os in windows 7..and dvd player is of sony(optiarc) company..please help me.

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Please Go to

1: START and the click on RUN
2: Type in devmgmt.msc
3: Click Enter


To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply

[rshaffer61]

Please Go to

1: START and the click on RUN
2: Type in devmgmt.msc
3: Click Enter


To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply

[ravineo123]

i have attached the screenshot..very very thanks for giving your attention for my problem.

Attached Thumbnails

• 

Edited by ravineo123, 17 August 2012 - 05:59 PM.

[rshaffer61]

OK first thing I would say is that the drive is not connected correctly.

Second step I would suggest is
Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.

[ravineo123]

i tried that patch but still not working.it leaves that drive is not connected correctly as you said..is there any chance that i can connect it myself or i have to give it to any technician??

[rshaffer61]

You should be able to take the drive out yourself and reinstall it.
What is the brand make and model of the laptop and I will see if I can find the instructions for. Usually it is one or two screws and then the drive slips out. You then just reinsert it firmly and put the screws back in. Takes just a couple of minutes at the most.

[ravineo123]

it is a dell inspiron 1525...2007 model

[rshaffer61]

OK this is going to make you so very happy. I not only found the instruction but I found a video that shows step by step how to do it.
The video is located HERE
Let me know if this helps you do it.

[ravineo123]

i did that but still its not showing.

[rshaffer61]

OK then take it back out and check if there are any bent pins on the drive itself where it connects inside the case.

[ravineo123]

no, there is no bent pin.

[rshaffer61]

OK then it may be the drive just at the same time has failed.
There is one other option but you will need to find another system like yours you can use to test the drive in.

[ravineo123]

ok. i will try that..

[rshaffer61]

OK let me know if it works. If so then we need to look at the connection inside your laptop.

[ravineo123]

hey i tried inserting my dvd drive into my friend's laptop and its work. and then i inserted his dvd drive into my laptop but still same,it doesn't show up. so it means that my dvd drive is ok.there is some kind of internal connection problem,isn't it?