[manin]

Hello, I had made format at the above latpop, and since then I cannot install graphics card drivers...
The model is HP Pavilion G6 1021sv. I have tried this model's drivers, and others, but...
I downloaded the AMD software, which searches which card is installed and download the driver, but nothing...
I searched for several days, HP Pavilion have such problems, but I cannot find a solution...

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Hi,

Please post the Operating System installed?

Didn't the laptop include some partition on the HDD to Restore to Factory defaults?

[SleepyDude]

Hi,

Please post the Operating System installed?

Didn't the laptop include some partition on the HDD to Restore to Factory defaults?

[manin]

Windows 7. It is not my latpop, so I don't know.
Maybe it is lost

[SleepyDude]

Windows 7. It is not my latpop, so I don't know.
Maybe it is lost

The HP site have two different drivers for that laptop, can you please post a snapshot with Speccy following this guide:
How to Publish a snapshot with Speccy

On your next reply post the link for the Speccy report.

[manin]

Uploaded with ImageShack.us

I searched and it gives me the ATI Radeon HD 6470M.
I have tried this driver many many times.

Edited by manin, 20 August 2012 - 04:18 AM.

[SleepyDude]

I searched and it gives me the ATI Radeon HD 6470M.
I have tried this driver many many times.

Hi,

You need to open Speccy and then open File > Publish Snapshot
- Click Yes > then Copy to Clipboard
- Please post the link similitar to this http://speccy.pirifo...om/results/....

[manin]

http://speccy.pirifo...pa3CHn7Az06jSpW

[SleepyDude]

I searched and it gives me the ATI Radeon HD 6470M.
I have tried this driver many many times.

Hi,

Did you use the driver from AMD or the driver available on the HP site for that specific laptop?

Please execute these steps:
- Start -> On the Search box write -> devmgmt.msc -> click devmgmt.msc on the list
- expand Display Adapters
- right click on the display adapter (probably is named something ending with (VGA)) and select Properties
- switch to tab Details
- on the Property box choose Hardware Ids
- select all the lines on the Value box and Copy & Paste to your reply

[manin]

Hello,
PCI\VEN_8086&DEV_0046&SUBSYS_1669103C&REV_02
PCI\VEN_8086&DEV_0046&SUBSYS_1669103C
PCI\VEN_8086&DEV_0046&CC_030000
PCI\VEN_8086&DEV_0046&CC_0300

[SleepyDude]

Hello,
PCI\VEN_8086&DEV_0046&SUBSYS_1669103C&REV_02
PCI\VEN_8086&DEV_0046&SUBSYS_1669103C
PCI\VEN_8086&DEV_0046&CC_030000
PCI\VEN_8086&DEV_0046&CC_0300

Hi,

The device ID's you post aren't for your graphics card, make sure use click on the graphic card device before selecting Properties.

Thanks.

[Macboatmaster]

manin

Firstly, we apologise that you have been left without a response, from your last post, for some six days until my colleague has managed to reply.

We appreciate that this is a little too long, but we are all volunteers and Geeks to Go is our hobby, and we have of course the responsibilities and commitments of general life.

What my colleague, and you are in good hands with SleepDude, is saying is that the PCI/VEN identifiers you have posted are for the INTEL HD graphics, , but what we really need is those details from the AMD display adaptor

These appear to be the drivers for the laptop in question

Driver - Graphics DescriptionCurrent versionSize (MB)Estimated download timePrevious version
AMD High-Definition Graphics Driver 8.882.2.0
24 Oct 2011338.956K: >8h
512K: 1h8.830.6.3000
15 Jul 2011
Intel High-Definition (HD) Graphics Driver 8.15.10.2476
24 Oct 201167.656K: 2h
512K: 18m8.15.10.2372
15 Jul 2011

but please check with my colleague.

[manin]

Hi, sorry for not responing for so long.
I was very busy. Laptop is out of recharder....
The dog ate it...So till we buy a new one, I have to wait...
Thanks anyway

[Macboatmaster]

The dog ate it

Well you could say that any chance of a repair has gone to the dogs.

[Troy]

Oh man... the dog ate through the recharger cable? That's not something we hear about every day!

You'll find a good number of laptop spare parts providers online, I recommend to get a genuine HP adapter to suit your laptop if you can.

[manin]

Back again with a new charger.......

Hi,

The device ID's you post aren't for your graphics card, make sure use click on the graphic card device before selecting Properties.

Thanks.

PCI\VEN_1002&DEV_6760&SUBSYS_1669103C&REV_00
PCI\VEN_1002&DEV_6760&SUBSYS_1669103C
PCI\VEN_1002&DEV_6760&CC_030000
PCI\VEN_1002&DEV_6760&CC_0300


I am sorry for the mistake and for taking so much time

Macboatmaster I am downloading the drivers now, for a new effort...But I am sure that I won't be lucky...
There is a guy with the same problem...Nowhere though there is a solution.....
http://h30434.www3.h...0m/td-p/1459691

Edited by manin, 29 September 2012 - 07:28 AM.