Windows Explorer stopped working whenever I look my files on hard driv

#16 happyrock

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Posted 20 August 2012 - 08:26 AM

this will fix your issue with the bad files that sfc can't fix...
best practice is to back up any data you can't live without just for safety's sake

Win 7's no-reformat, nondestructive reinstall
guide for doing this is here...

#17 narenxp

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Posted 20 August 2012 - 09:11 AM

Can you attach the sfc log ?

Just type this in command prompt

notepad c:\windows\logs\cbs\cbs.log

and press ENTER

Save the log file to desktop and attach the file here

#18 rei158

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Posted 21 August 2012 - 03:31 AM

Entered the command, the log opened and a popup comes up "access is denied", tried to open it manually too, same. Do i need to change the privileges?

#19 narenxp

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Posted 21 August 2012 - 06:16 AM

No,you have to launch command prompt as administrator

#20 rei158

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Posted 21 August 2012 - 07:29 AM

It's 14.5 MB, unable to post this as attachment or as text, it just will not load, erm, is there like a cloud or sth where I could upload and you could get it from there?

#21 narenxp

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Posted 21 August 2012 - 07:31 AM

Upload here

http://www.filedropper.com/

and post the link

#22 rei158

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Posted 21 August 2012 - 07:43 AM

http://www.filedropper.com/cbs

#23 narenxp

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Posted 21 August 2012 - 08:01 AM

Download

System look x64

Launch it and copy this script

:filefind
PINTLGB.IMD

Click on LOOK,post the generated log

Uninstall ASUS webstorage appliance from add or remove programs,restart the PC and let me know if you still have explorer issue.

#24 rei158

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Posted 21 August 2012 - 08:55 AM

SystemLook 30.07.11 by jpshortstuff
Log created at 17:52 on 21/08/2012 by Evely
Administrator - Elevation successful

========== filefind ==========

Searching for "PINTLGB.IMD"
C:\Windows\IME\IMESC5\DICTS\PINTLGB.IMD --a---- 326858 bytes [21:02 10/06/2009] [21:02 10/06/2009] 286DA0C6AE4AB03967ABDD41B7D751A3
C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7600.16385_none_74064f8861a484b1\PINTLGB.IMD --a---- 326858 bytes [21:02 10/06/2009] [21:02 10/06/2009] 286DA0C6AE4AB03967ABDD41B7D751A3
C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD --a---- 326858 bytes [21:02 10/06/2009] [21:02 10/06/2009] 286DA0C6AE4AB03967ABDD41B7D751A3

-= EOF =-

#25 rei158

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Posted 21 August 2012 - 09:02 AM

It seems to be okay now

What seemed to be the problem or the cause of this??

#26 narenxp

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Posted 21 August 2012 - 10:26 AM

This is common issue on Asus systems.PINTLGB.IMD is corrupted.Possible fix is to replace the file or to uninstall asus webstorage appliance.

#27 rei158

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Posted 22 August 2012 - 10:23 AM

Oh, Okay

Thank You narenxp and happyrock for putting your time in this, I really appreciate it

#28 happyrock

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Posted 22 August 2012 - 10:33 AM

your welcome...

but narenxp did the heavy lifting on this one...

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