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BSOD after zero access rootkit removal 0x000000F4


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#1
mdricci

mdricci

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One week ago I started getting wierd pop-ups and i.e redirects. Fire fox wasn't affected. I ran malwarebytes as well as my pctools spyware doctor with anit-virus. PC tools usually does the trick for me. It scanned and found the zero access rootkit virus. It cleaned it, and had to reboot to finish cleaning. Every since then, I get a BSOD with error 0x000000F4. I can't boot to safe mode either nor to a command prompt. I can get into the recovery console, however most executables (TDSSKiller, etc...) won't run in the recovery console (that I know of anyway).

Please help me!!! The OS is W7 x64 Home
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#2
JSntgRvr

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:welcome:

Lets give it a try. You will need a USB Flash drive.

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.
For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Click on Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
On the System Recovery Options menu you will get the following options:

Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt

  • Select Command Prompt
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
    Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the flash drive. Please copy and paste it to your reply.

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#3
JSntgRvr

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Due to the lack of feedback this Topic is closed. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!
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