[wannabe1]

Hi Jodi-Lyn...

Let's back up and start with some basic troubleshooting before we start jumping into fixes.

I'm assuming this machine is running Windows 7.

Without a network cable connected, do you see an icon near the clock (lower right corner) that looks like the signal bars on a cell phone?

If you do, does clicking on it produce a list of wireless networks that are available?

wannabe1

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If you're not interested in uninstalling it,there is another way

Boot into safemode with networking,you should be able to browse

Download

McAfee Virtual Technician

Install it and scan.It should find issues with your verizon security suite.Fix it

Restart the PC and see if you can browse now

If you are able to browse,uninstall mcafee virtual technician from add or remove programs.

good luck

[narenxp]

If you're not interested in uninstalling it,there is another way

Boot into safemode with networking,you should be able to browse

Download

McAfee Virtual Technician

Install it and scan.It should find issues with your verizon security suite.Fix it

Restart the PC and see if you can browse now

If you are able to browse,uninstall mcafee virtual technician from add or remove programs.

good luck

[Jodi-Lyn]

By uninstalling and reinstalling Verizon protector suit I was able to get the computer back online. Thank you for all of the help everyone !!!!!

[Macboatmaster]

Thanks for posting.
Pleased it is sorted.
It was narenxp who was on the ball here.