[knocker9]

Logfile of HijackThis v1.99.1
Scan saved at 10:04:39 PM, on 6/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Browser MOUSE\mouse32a.exe
C:\Program Files\MultiMedia Keyboard\MultiMedia Keyboard\1.1\KbdAp32A.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\inisys.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\ct.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\America Online 9.0a\waol.exe
C:\WINDOWS\system32\pctspk.exe
C:\PROGRA~1\COMMON~1\AOL\111760~1\EE\AOLHOS~1.EXE
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\COMMON~1\AOL\111760~1\EE\AOLServiceHost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\America Online 9.0a\shellmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Vu\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp...rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\AIM95\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [v9h7W] C:\documents and settings\vu\local settings\temp\v9h7W.exe
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Browser MOUSE\mouse32a.exe
O4 - HKLM\..\Run: [LWBKEYBOARD] C:\Program Files\MultiMedia Keyboard\MultiMedia Keyboard\1.1\KbdAp32A.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [VTPreset] VTPreset.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMC] C:\WINDOWS\inisys.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1117602519\EE\AOLHostManager.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [KAZAA] "C:\Program Files\Kazaa Lite\kpp.exe" "C:\Program Files\Kazaa Lite\kazaalite.kpp" /SYSTRAY
O4 - HKLM\..\Run: [Adware Remover] C:\ct.exe
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0a\AOL.EXE" -b
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.c...utocomplete.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D22430F4-8DC1-4674-9BF7-1844B46D9432}: NameServer = 205.188.146.145
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\Program Files\Common Files\AOL\AOL Spyware Protection\\aolserv.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[Advertisements]

Hi knocker9 and welcome to GeeksToGo! My name is Excal and I will be helping you.

I can see that you have some malware issues. This maybe a few step process in removing it. I encourage you to stick with it and follow my directions as closely as possible so as to avoid complicating the problem further.

I noticed that your HiJackthis.exe is located on your desktop, make sure to save HijackThis in its own folder (i.e. C:\HJT). This is very important, so HiJackThis can save backups!

Download and install CleanUp! Here
We will be using this program later.

Please read this post completely, it may make it easier for you if you copy and paste this post to a new text document or print it for reference later.

1. Click this link to be sure you can view hidden files.

2. Ensure you are NOT connected to the internet.

3. Close all browsers, windows and unneeded programs.

4. Open HiJack and do a scan.

5. Put a Check next to the following items:

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp...rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)
O4 - HKLM\..\Run: [v9h7W] C:\documents and settings\vu\local settings\temp\v9h7W.exe
O4 - HKLM\..\Run: [MMC] C:\WINDOWS\inisys.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe <------ViewMgr.exe is an advertising program by Viewpoint. This process monitors your browsing habits and distributes the data back to the author's. We recommend removing.
O4 - HKLM\..\Run: [KAZAA] "C:\Program Files\Kazaa Lite\kpp.exe" "C:\Program Files\Kazaa Lite\kazaalite.kpp" /SYSTRAY<------A file-sharing program which being ad-based includes "Cy-door" adware. Also a know source of infections. Highly recommend removing
O4 - HKLM\..\Run: [Adware Remover] C:\ct.exe<------This program is considered not to be a trusted Spyware Program, Rogue SpywareList

6. click the Fix Checked box

7. Reboot into safe mode.

Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

8. Please remove these entries from Add/Remove Programs in the Control Panel(if present):

Viewpoint<- Optional, see above
Kazaa Lite <- Optional, see above
Adware Remover<- Optional, see above

9. Please remove the following folders using Windows Explorer (if present):

C:\Program Files\Viewpoint<- Optional, see above
C:\Program Files\Kazaa Lite<- Optional, see above

10. Please remove just the files from the following paths using Windows Explorer (if present):

C:\WINDOWS\inisys.exe
C:\ct.exe<- Optional, see above

11. Run the program CleanUp!

12. Run this online virus scan: ActiveScan - Save the results from the scan!

13. Reboot in normal mode and Please post an Active scan log and a fresh HiJackThis log to verify all is good. Ensure you rehide your “hidden files and folders” back to the way they were.

[Excal]

Hi knocker9 and welcome to GeeksToGo! My name is Excal and I will be helping you.

I can see that you have some malware issues. This maybe a few step process in removing it. I encourage you to stick with it and follow my directions as closely as possible so as to avoid complicating the problem further.

I noticed that your HiJackthis.exe is located on your desktop, make sure to save HijackThis in its own folder (i.e. C:\HJT). This is very important, so HiJackThis can save backups!

Download and install CleanUp! Here
We will be using this program later.

Please read this post completely, it may make it easier for you if you copy and paste this post to a new text document or print it for reference later.

1. Click this link to be sure you can view hidden files.

2. Ensure you are NOT connected to the internet.

3. Close all browsers, windows and unneeded programs.

4. Open HiJack and do a scan.

5. Put a Check next to the following items:

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp...rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)
O4 - HKLM\..\Run: [v9h7W] C:\documents and settings\vu\local settings\temp\v9h7W.exe
O4 - HKLM\..\Run: [MMC] C:\WINDOWS\inisys.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe <------ViewMgr.exe is an advertising program by Viewpoint. This process monitors your browsing habits and distributes the data back to the author's. We recommend removing.
O4 - HKLM\..\Run: [KAZAA] "C:\Program Files\Kazaa Lite\kpp.exe" "C:\Program Files\Kazaa Lite\kazaalite.kpp" /SYSTRAY<------A file-sharing program which being ad-based includes "Cy-door" adware. Also a know source of infections. Highly recommend removing
O4 - HKLM\..\Run: [Adware Remover] C:\ct.exe<------This program is considered not to be a trusted Spyware Program, Rogue SpywareList

6. click the Fix Checked box

7. Reboot into safe mode.

Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

8. Please remove these entries from Add/Remove Programs in the Control Panel(if present):

Viewpoint<- Optional, see above
Kazaa Lite <- Optional, see above
Adware Remover<- Optional, see above

9. Please remove the following folders using Windows Explorer (if present):

C:\Program Files\Viewpoint<- Optional, see above
C:\Program Files\Kazaa Lite<- Optional, see above

10. Please remove just the files from the following paths using Windows Explorer (if present):

C:\WINDOWS\inisys.exe
C:\ct.exe<- Optional, see above

11. Run the program CleanUp!

12. Run this online virus scan: ActiveScan - Save the results from the scan!

13. Reboot in normal mode and Please post an Active scan log and a fresh HiJackThis log to verify all is good. Ensure you rehide your “hidden files and folders” back to the way they were.

[knocker9]

Thank you for your help. im not sure how to get rid of Adware Remover. its not on Add/Remove prgram. Here are my actvice scan report and new hijack this log:

Active Scan:


Incident Status Location

Adware:Adware/SaveNow No disinfected Windows Registry
Adware:Adware/DelFinMedia No disinfected C:\keys.ini
Adware:Adware/IEDriver No disinfected Windows Registry

Adware:Adware/DelFinMedia No disinfected C:\keys.ini
Adware:Adware/PurityScan No disinfected C:\Program Files\Microsoft AntiSpyware\Quarantine\D2BACB5B-EB1A-4D4F-94CF-4D888E\327F3990-D8CC-401F-9FF2-56B3C1
Adware:Adware/PurityScan No disinfected C:\xa.exe


Hijack this:

Logfile of HijackThis v1.99.1
Scan saved at 2:39:27 AM, on 6/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Browser MOUSE\mouse32a.exe
C:\Program Files\MultiMedia Keyboard\MultiMedia Keyboard\1.1\KbdAp32A.exe
C:\WINDOWS\system32\pctspk.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\America Online 9.0a\waol.exe
C:\WINDOWS\wanmpsvc.exe
C:\PROGRA~1\COMMON~1\AOL\111760~1\EE\AOLHOS~1.EXE
C:\PROGRA~1\COMMON~1\AOL\111760~1\EE\AOLServiceHost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\America Online 9.0a\shellmon.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Vu\Desktop\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\AIM95\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Browser MOUSE\mouse32a.exe
O4 - HKLM\..\Run: [LWBKEYBOARD] C:\Program Files\MultiMedia Keyboard\MultiMedia Keyboard\1.1\KbdAp32A.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [VTPreset] VTPreset.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1117602519\EE\AOLHostManager.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0a\AOL.EXE" -b
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D22430F4-8DC1-4674-9BF7-1844B46D9432}: NameServer = 205.188.146.145
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[Excal]

Hi knocker9,


Your Hijack log looks clean now!

As far as Adware goes, some of the programs or files may not have been there, thats fine.

Just a few random bad files to clean up.

• Open HiJackThis
• Click on the configure button on the bottom right
• Click on the tab "Misc Tools"
• Click on "Delete File on Reboot"
• Navigate to this file - C:\keys.ini
• Double click on that file.
• HJT asks you if you want to reboot, now. Click "no".
  
  Do that for the following files also, until you get to the last one, then click "yes" when HJT asks you to reboot.

C:\xa.exe

Post back when you finish and tell me how your computer is running


Thanks,
Excal

[knocker9]

Thank you. My computer is running great. Theres no more pop-ups. Thank you for your help.

[Excal]

Great job, it appears your computer is clean

Now that your system is Malware Free, it is important to reset your system Restore. Click Here to learn how to.
Might I suggest the following Free Spyware programs for added security, you can download them at the following links. These programs work great for detection:

Ad-aware SE

Spybot S&D


If you are unhappy with your current antivirus and want to replace it or if you dont already have one, I suggest this Free program:
*Note - do not use more than one anti-virus program as it will more than likely cause conflict.

AVG

The following free programs are great for prevention:

SpywareBlaster 3.4

Spywareguard

IE/Spyad


A Firewall is a must! Here are 2 good free versions:

Sygate

ZoneLabs

There are other options other than Internet Explorer for a browser, which some say have better security. Two of them are:

Firefox

Opera

This site is a great source for tightening up security on Internet Explorer settings.

Make sure that you keep your Operating System and IE updated with the latest Critical Security Updates from Microsoft...they usually come out once a month, on the 2nd Tuesday of each month.

Be sure and give the Temp folders a cleaning out now and then as well, Make sure after you clean your Temp files to empty out your Recycle bin as well.
For ease use the following program:

Cleanup
Run "Cleanup" and when it has finished, Reboot

To help prevent future spyware installations/infections, please read the Anti-Spyware Tutorial and use the tools provided.

[Excal]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.