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How to check if my hard-drive is okay?


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#1
dreamfalcon21

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My system got sluggish and slow and would freeze up when I work on transcription. The audio would stop every 5-10 seconds for a couple of seconds and when that happens my screen, keyboard, foot pedal, and mouse will freeze up too. While playing NFS (the only game I play), system will freeze for a couple of seconds before unfreezing. I took the system to Lenovo for troubleshooting and they removed all the partitions and reinstalled the OS (Win7 HP) from the one-key recovery. It took around 3 hours for the OS to load from one-key and the service person told me that my hard disk will need to be replaced as it seems to be having "logic" errors. I was not convinced as he did not run any sort of diagnostics on it before coming to that conclusion, either via software testing or manual testing. Please guide me on how to check if my hard-drive is okay.

Mine is a Lenovo Ideapad Z570 with 3 GB RAM, I5-2410M CPU @ 2.30 GHz 2.30 GHz, 64 bit Win 7 Home Premium, service pack 1.

Edited by dreamfalcon21, 24 August 2012 - 10:58 AM.

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#2
dandy0850

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A whole host of tools on here for checking Hard drive, download and burn to disk or USB boot form it and test your HD

Edited by Macboatmaster, 24 August 2012 - 03:26 PM.
link removed - program contains unlicensed software

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#3
Macboatmaster

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dreamfalcon21

If the computer will load to windows, go Start - Windows button
in search type
cmd

when that appears above right click and click run as admin
on the cmd prompt window

type
chkdsk C: /r
note space please between C: and /r
agree to run on restart and do so.

If you have any doubt that Windows is installed on C Drive, you may verify this in Start click Computer and check that the drive is lettered C for Windows.

If you cannot get to here because it freezes or you have a response that indicates problems
type
exit
and key enter

Then proceed as here
on boot key F8
on the options Repair Your Computer
On those options
command prompt

That will open on the prompt
X:\Sources>
type
C:
then you should be at a C: prompt
type
chkdsk /r
key enter
if again there are problems
type exit
key enter
reboot as normal

IN BOTH CASES watch the result please
- what we are looking for especially is a report of bad sectors.


If you cannot get there or encounter difficulty post back with details please. and I will send you another chkdsk utility
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#4
SleepyDude

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Forget it. Sorry.

Edited by SleepyDude, 24 August 2012 - 05:29 PM.

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#5
Macboatmaster

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SleepyDude

It is, but as the Lenovo is fiited with
Drives Capacity 640GB Spindle speed 5,400RPM Hard disk Western Digital Scorpion Blue

Read more: Lenovo IdeaPad Z570 review | Laptops | Reviews | PC Pro http://www.pcpro.co....s#ixzz24VTXWAWD



providing it is the original HDD, Western Digital provide for download, their own HDD utility



dreamfalcon21
That, the Western Digital disk check utility, is what I would wish you to use please if the tests I have recommended fail or do not produce a definite result.
I will guide you further when you reply.

Also please do not attempt to use the suggested Ultimate Boot CD - whilst it contains some excellent tools, it also contains many that could easily make your Windows completely unrepairable if you do not know what you are doing.
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#6
SleepyDude

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SleepyDude

It is, but as the Lenovo is fiited with
Drives Capacity 640GB Spindle speed 5,400RPM Hard disk Western Digital Scorpion Blue

Read more: Lenovo IdeaPad Z570 review | Laptops | Reviews | PC Pro http://www.pcpro.co....s#ixzz24VTXWAWD



providing it is the original HDD, Western Digital provide for download, their own HDD utility


In that case its the Data Lifeguard Diagnostic, the Ultimate boot CD includes the Dos version of these tool and other similar tools from other HDD manufactures.
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#7
dreamfalcon21

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Hi Macboatmaster:

Thanks for helping me. I ran the utility (chkdsk C: \r). It ran on reboot and did not throw up any bad sectors, so it looks like my HDD is fine. Is there anything that could explain the freeze-up?

Edited by dreamfalcon21, 24 August 2012 - 09:05 PM.

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#8
Macboatmaster

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1. Please do not think I am doubting what you say, but would you please get me the results
http://www.sevenforu...viewer-log.html


on the right pane of event viewer is copy - all you have to do is click that and then right click and paste to your reply, or intermediately to word and then to your reply


2. Would you also please run a system file check.
Open a cmd prompt and type
sfc /scannow

http://www.sevenforu...le-checker.html

does it report any violations please.
If so run it again up to three times
<LI>If SFC could not fix something, then run the command again to see if it may be able to the next time. Sometimes it may take running the sfc /scannow command 3 or more times to completely fix everything that it's able to.

3. Does the system now work OK since the referral to Lenova, and your concern was simply the suggestion that the HDD was too blame. A recovery can take that length of time.
How old is the computer, as if it is not right now, whilst I am more than willing to continue, if it is still within a service agreement, referral again is your best option I feel.

4. If you wish to run the WD HDD check and use that and the chkdsk results, to refer back to Lenova, then here is the link
http://support.wdc.c...2&sid=3&lang=en
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#9
dreamfalcon21

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Hi Macboatmaster.

1. Please find below the event Log for CHKDSK.

2. Currently running SCANNOW, will post once it is done.

3. The issue persists.

4. Just out of warranty :(

Log Name: Application
Source: Microsoft-Windows-Wininit
Date: 8/25/2012 8:25:42 AM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: i5-PC
Description:


Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
135424 file records processed.

File verification completed.
103 large file records processed.

0 bad file records processed.

0 EA records processed.

43 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 5)...
180576 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 5)...
135424 file SDs/SIDs processed.

Cleaning up 111 unused index entries from index $SII of file 0x9.
Cleaning up 111 unused index entries from index $SDH of file 0x9.
Cleaning up 111 unused security descriptors.
Security descriptor verification completed.
22577 data files processed.

CHKDSK is verifying Usn Journal...
34343528 USN bytes processed.

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
135408 files processed.

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
44950874 free clusters processed.

Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
Windows has made corrections to the file system.

204796588 KB total disk space.
24691244 KB in 100059 files.
60080 KB in 22578 indexes.
0 KB in bad sectors.
241768 KB in use by the system.
65536 KB occupied by the log file.
179803496 KB available on disk.

4096 bytes in each allocation unit.
51199147 total allocation units on disk.
44950874 allocation units available on disk.

Internal Info:
00 11 02 00 19 df 01 00 d0 67 03 00 00 00 00 00 .........g......
d0 00 00 00 2b 00 00 00 00 00 00 00 00 00 00 00 ....+...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.

Event Xml:
<Event xmlns="http://schemas.micro.../events/event">
<System>
<Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-08-25T02:55:42.000000000Z" />
<EventRecordID>8043</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>i5-PC</Computer>
<Security />
</System>
<EventData>
<Data>

Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
135424 file records processed.

File verification completed.
103 large file records processed.

0 bad file records processed.

0 EA records processed.

43 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 5)...
180576 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 5)...
135424 file SDs/SIDs processed.

Cleaning up 111 unused index entries from index $SII of file 0x9.
Cleaning up 111 unused index entries from index $SDH of file 0x9.
Cleaning up 111 unused security descriptors.
Security descriptor verification completed.
22577 data files processed.

CHKDSK is verifying Usn Journal...
34343528 USN bytes processed.

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
135408 files processed.

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
44950874 free clusters processed.

Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
Windows has made corrections to the file system.

204796588 KB total disk space.
24691244 KB in 100059 files.
60080 KB in 22578 indexes.
0 KB in bad sectors.
241768 KB in use by the system.
65536 KB occupied by the log file.
179803496 KB available on disk.

4096 bytes in each allocation unit.
51199147 total allocation units on disk.
44950874 allocation units available on disk.

Internal Info:
00 11 02 00 19 df 01 00 d0 67 03 00 00 00 00 00 .........g......
d0 00 00 00 2b 00 00 00 00 00 00 00 00 00 00 00 ....+...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.
</Data>
</EventData>
</Event>
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#10
dreamfalcon21

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Here are the SFC scan details.


2012-08-25 20:24:41, Info CSI 00000009 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:24:41, Info CSI 0000000a [SR] Beginning Verify and Repair transaction
2012-08-25 20:24:44, Info CSI 0000000c [SR] Verify complete
2012-08-25 20:24:45, Info CSI 0000000d [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:24:45, Info CSI 0000000e [SR] Beginning Verify and Repair transaction
2012-08-25 20:24:48, Info CSI 00000010 [SR] Verify complete
2012-08-25 20:24:49, Info CSI 00000011 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:24:49, Info CSI 00000012 [SR] Beginning Verify and Repair transaction
2012-08-25 20:24:59, Info CSI 00000014 [SR] Verify complete
2012-08-25 20:25:00, Info CSI 00000015 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:25:00, Info CSI 00000016 [SR] Beginning Verify and Repair transaction
2012-08-25 20:25:06, Info CSI 00000018 [SR] Verify complete
2012-08-25 20:25:06, Info CSI 00000019 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:25:06, Info CSI 0000001a [SR] Beginning Verify and Repair transaction
2012-08-25 20:25:11, Info CSI 0000001c [SR] Verify complete
2012-08-25 20:25:12, Info CSI 0000001d [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:25:12, Info CSI 0000001e [SR] Beginning Verify and Repair transaction
2012-08-25 20:25:22, Info CSI 00000020 [SR] Verify complete
2012-08-25 20:25:23, Info CSI 00000021 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:25:23, Info CSI 00000022 [SR] Beginning Verify and Repair transaction
2012-08-25 20:25:29, Info CSI 00000024 [SR] Verify complete
2012-08-25 20:25:30, Info CSI 00000025 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:25:30, Info CSI 00000026 [SR] Beginning Verify and Repair transaction
2012-08-25 20:25:38, Info CSI 00000028 [SR] Verify complete
2012-08-25 20:25:39, Info CSI 00000029 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:25:39, Info CSI 0000002a [SR] Beginning Verify and Repair transaction
2012-08-25 20:25:46, Info CSI 0000002d [SR] Verify complete
2012-08-25 20:25:47, Info CSI 0000002e [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:25:47, Info CSI 0000002f [SR] Beginning Verify and Repair transaction
2012-08-25 20:25:57, Info CSI 00000033 [SR] Verify complete
2012-08-25 20:25:58, Info CSI 00000034 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:25:58, Info CSI 00000035 [SR] Beginning Verify and Repair transaction
2012-08-25 20:26:03, Info CSI 00000038 [SR] Verify complete
2012-08-25 20:26:04, Info CSI 00000039 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:26:04, Info CSI 0000003a [SR] Beginning Verify and Repair transaction
2012-08-25 20:26:11, Info CSI 0000003d [SR] Verify complete
2012-08-25 20:26:11, Info CSI 0000003e [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:26:11, Info CSI 0000003f [SR] Beginning Verify and Repair transaction
2012-08-25 20:26:20, Info CSI 00000041 [SR] Verify complete
2012-08-25 20:26:20, Info CSI 00000042 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:26:20, Info CSI 00000043 [SR] Beginning Verify and Repair transaction
2012-08-25 20:26:29, Info CSI 00000065 [SR] Verify complete
2012-08-25 20:26:30, Info CSI 00000066 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:26:30, Info CSI 00000067 [SR] Beginning Verify and Repair transaction
2012-08-25 20:26:39, Info CSI 0000006c [SR] Verify complete
2012-08-25 20:26:39, Info CSI 0000006d [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:26:39, Info CSI 0000006e [SR] Beginning Verify and Repair transaction
2012-08-25 20:26:48, Info CSI 00000070 [SR] Verify complete
2012-08-25 20:26:49, Info CSI 00000071 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:26:49, Info CSI 00000072 [SR] Beginning Verify and Repair transaction
2012-08-25 20:26:57, Info CSI 00000074 [SR] Verify complete
2012-08-25 20:26:57, Info CSI 00000075 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:26:57, Info CSI 00000076 [SR] Beginning Verify and Repair transaction
2012-08-25 20:27:03, Info CSI 00000078 [SR] Verify complete
2012-08-25 20:27:04, Info CSI 00000079 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:27:04, Info CSI 0000007a [SR] Beginning Verify and Repair transaction
2012-08-25 20:27:17, Info CSI 0000007c [SR] Verify complete
2012-08-25 20:27:17, Info CSI 0000007d [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:27:17, Info CSI 0000007e [SR] Beginning Verify and Repair transaction
2012-08-25 20:27:40, Info CSI 000000a1 [SR] Verify complete
2012-08-25 20:27:40, Info CSI 000000a2 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:27:40, Info CSI 000000a3 [SR] Beginning Verify and Repair transaction
2012-08-25 20:27:49, Info CSI 000000a5 [SR] Verify complete
2012-08-25 20:27:50, Info CSI 000000a6 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:27:50, Info CSI 000000a7 [SR] Beginning Verify and Repair transaction
2012-08-25 20:28:18, Info CSI 000000a9 [SR] Verify complete
2012-08-25 20:28:18, Info CSI 000000aa [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:28:18, Info CSI 000000ab [SR] Beginning Verify and Repair transaction
2012-08-25 20:28:21, Info CSI 000000af [SR] Verify complete
2012-08-25 20:28:21, Info CSI 000000b0 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:28:21, Info CSI 000000b1 [SR] Beginning Verify and Repair transaction
2012-08-25 20:28:22, Info CSI 000000b3 [SR] Verify complete
2012-08-25 20:28:23, Info CSI 000000b4 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:28:23, Info CSI 000000b5 [SR] Beginning Verify and Repair transaction
2012-08-25 20:28:23, Info CSI 000000b7 [SR] Verify complete
2012-08-25 20:28:23, Info CSI 000000b8 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:28:23, Info CSI 000000b9 [SR] Beginning Verify and Repair transaction
2012-08-25 20:28:31, Info CSI 000000cb [SR] Verify complete
2012-08-25 20:28:32, Info CSI 000000cc [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:28:32, Info CSI 000000cd [SR] Beginning Verify and Repair transaction
2012-08-25 20:28:34, Info CSI 000000d0 [SR] Verify complete
2012-08-25 20:28:35, Info CSI 000000d1 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:28:35, Info CSI 000000d2 [SR] Beginning Verify and Repair transaction
2012-08-25 20:28:36, Info CSI 000000d4 [SR] Verify complete
2012-08-25 20:28:36, Info CSI 000000d5 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:28:36, Info CSI 000000d6 [SR] Beginning Verify and Repair transaction
2012-08-25 20:28:39, Info CSI 000000d8 [SR] Verify complete
2012-08-25 20:28:40, Info CSI 000000d9 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:28:40, Info CSI 000000da [SR] Beginning Verify and Repair transaction
2012-08-25 20:28:43, Info CSI 000000dc [SR] Verify complete
2012-08-25 20:28:43, Info CSI 000000dd [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:28:43, Info CSI 000000de [SR] Beginning Verify and Repair transaction
2012-08-25 20:28:50, Info CSI 000000e1 [SR] Verify complete
2012-08-25 20:28:50, Info CSI 000000e2 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:28:50, Info CSI 000000e3 [SR] Beginning Verify and Repair transaction
2012-08-25 20:28:54, Info CSI 000000e5 [SR] Verify complete
2012-08-25 20:28:54, Info CSI 000000e6 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:28:54, Info CSI 000000e7 [SR] Beginning Verify and Repair transaction
2012-08-25 20:28:55, Info CSI 000000e9 [SR] Verify complete
2012-08-25 20:28:55, Info CSI 000000ea [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:28:55, Info CSI 000000eb [SR] Beginning Verify and Repair transaction
2012-08-25 20:29:00, Info CSI 000000ed [SR] Verify complete
2012-08-25 20:29:01, Info CSI 000000ee [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:29:01, Info CSI 000000ef [SR] Beginning Verify and Repair transaction
2012-08-25 20:29:05, Info CSI 000000f1 [SR] Verify complete
2012-08-25 20:29:05, Info CSI 000000f2 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:29:05, Info CSI 000000f3 [SR] Beginning Verify and Repair transaction
2012-08-25 20:29:08, Info CSI 000000f5 [SR] Verify complete
2012-08-25 20:29:09, Info CSI 000000f6 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:29:09, Info CSI 000000f7 [SR] Beginning Verify and Repair transaction
2012-08-25 20:29:19, Info CSI 000000f9 [SR] Verify complete
2012-08-25 20:29:20, Info CSI 000000fa [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:29:20, Info CSI 000000fb [SR] Beginning Verify and Repair transaction
2012-08-25 20:29:29, Info CSI 00000113 [SR] Verify complete
2012-08-25 20:29:29, Info CSI 00000114 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:29:29, Info CSI 00000115 [SR] Beginning Verify and Repair transaction
2012-08-25 20:29:34, Info CSI 00000117 [SR] Verify complete
2012-08-25 20:29:34, Info CSI 00000118 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:29:34, Info CSI 00000119 [SR] Beginning Verify and Repair transaction
2012-08-25 20:29:53, Info CSI 0000011b [SR] Verify complete
2012-08-25 20:29:53, Info CSI 0000011c [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:29:53, Info CSI 0000011d [SR] Beginning Verify and Repair transaction
2012-08-25 20:30:06, Info CSI 00000120 [SR] Verify complete
2012-08-25 20:30:06, Info CSI 00000121 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:30:06, Info CSI 00000122 [SR] Beginning Verify and Repair transaction
2012-08-25 20:30:13, Info CSI 00000124 [SR] Verify complete
2012-08-25 20:30:13, Info CSI 00000125 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:30:13, Info CSI 00000126 [SR] Beginning Verify and Repair transaction
2012-08-25 20:30:18, Info CSI 00000128 [SR] Verify complete
2012-08-25 20:30:18, Info CSI 00000129 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:30:18, Info CSI 0000012a [SR] Beginning Verify and Repair transaction
2012-08-25 20:30:22, Info CSI 0000012c [SR] Verify complete
2012-08-25 20:30:22, Info CSI 0000012d [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:30:22, Info CSI 0000012e [SR] Beginning Verify and Repair transaction
2012-08-25 20:30:26, Info CSI 00000132 [SR] Verify complete
2012-08-25 20:30:26, Info CSI 00000133 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:30:26, Info CSI 00000134 [SR] Beginning Verify and Repair transaction
2012-08-25 20:30:40, Info CSI 00000136 [SR] Verify complete
2012-08-25 20:30:40, Info CSI 00000137 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:30:40, Info CSI 00000138 [SR] Beginning Verify and Repair transaction
2012-08-25 20:30:49, Info CSI 0000013b [SR] Verify complete
2012-08-25 20:30:49, Info CSI 0000013c [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:30:49, Info CSI 0000013d [SR] Beginning Verify and Repair transaction
2012-08-25 20:30:54, Info CSI 0000013f [SR] Verify complete
2012-08-25 20:30:54, Info CSI 00000140 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:30:54, Info CSI 00000141 [SR] Beginning Verify and Repair transaction
2012-08-25 20:30:59, Info CSI 00000144 [SR] Verify complete
2012-08-25 20:30:59, Info CSI 00000145 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:30:59, Info CSI 00000146 [SR] Beginning Verify and Repair transaction
2012-08-25 20:31:05, Info CSI 00000149 [SR] Verify complete
2012-08-25 20:31:06, Info CSI 0000014a [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:31:06, Info CSI 0000014b [SR] Beginning Verify and Repair transaction
2012-08-25 20:31:13, Info CSI 0000014d [SR] Verify complete
2012-08-25 20:31:13, Info CSI 0000014e [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:31:13, Info CSI 0000014f [SR] Beginning Verify and Repair transaction
2012-08-25 20:31:18, Info CSI 00000151 [SR] Verify complete
2012-08-25 20:31:18, Info CSI 00000152 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:31:18, Info CSI 00000153 [SR] Beginning Verify and Repair transaction
2012-08-25 20:31:23, Info CSI 00000155 [SR] Verify complete
2012-08-25 20:31:23, Info CSI 00000156 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:31:23, Info CSI 00000157 [SR] Beginning Verify and Repair transaction
2012-08-25 20:31:27, Info CSI 0000015a [SR] Verify complete
2012-08-25 20:31:27, Info CSI 0000015b [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:31:27, Info CSI 0000015c [SR] Beginning Verify and Repair transaction
2012-08-25 20:31:33, Info CSI 0000015e [SR] Verify complete
2012-08-25 20:31:34, Info CSI 0000015f [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:31:34, Info CSI 00000160 [SR] Beginning Verify and Repair transaction
2012-08-25 20:31:39, Info CSI 00000163 [SR] Verify complete
2012-08-25 20:31:39, Info CSI 00000164 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:31:39, Info CSI 00000165 [SR] Beginning Verify and Repair transaction
2012-08-25 20:31:44, Info CSI 00000167 [SR] Verify complete
2012-08-25 20:31:44, Info CSI 00000168 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:31:44, Info CSI 00000169 [SR] Beginning Verify and Repair transaction
2012-08-25 20:31:49, Info CSI 0000016d [SR] Verify complete
2012-08-25 20:31:50, Info CSI 0000016e [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:31:50, Info CSI 0000016f [SR] Beginning Verify and Repair transaction
2012-08-25 20:31:56, Info CSI 00000171 [SR] Verify complete
2012-08-25 20:31:56, Info CSI 00000172 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:31:56, Info CSI 00000173 [SR] Beginning Verify and Repair transaction
2012-08-25 20:32:02, Info CSI 00000176 [SR] Verify complete
2012-08-25 20:32:02, Info CSI 00000177 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:32:02, Info CSI 00000178 [SR] Beginning Verify and Repair transaction
2012-08-25 20:32:08, Info CSI 0000017a [SR] Verify complete
2012-08-25 20:32:08, Info CSI 0000017b [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:32:08, Info CSI 0000017c [SR] Beginning Verify and Repair transaction
2012-08-25 20:32:10, Info CSI 0000017e [SR] Verify complete
2012-08-25 20:32:10, Info CSI 0000017f [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:32:10, Info CSI 00000180 [SR] Beginning Verify and Repair transaction
2012-08-25 20:32:14, Info CSI 00000182 [SR] Verify complete
2012-08-25 20:32:14, Info CSI 00000183 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:32:14, Info CSI 00000184 [SR] Beginning Verify and Repair transaction
2012-08-25 20:32:17, Info CSI 00000186 [SR] Verify complete
2012-08-25 20:32:17, Info CSI 00000187 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:32:17, Info CSI 00000188 [SR] Beginning Verify and Repair transaction
2012-08-25 20:32:21, Info CSI 0000018a [SR] Verify complete
2012-08-25 20:32:21, Info CSI 0000018b [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:32:21, Info CSI 0000018c [SR] Beginning Verify and Repair transaction
2012-08-25 20:32:24, Info CSI 0000018e [SR] Verify complete
2012-08-25 20:32:24, Info CSI 0000018f [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:32:24, Info CSI 00000190 [SR] Beginning Verify and Repair transaction
2012-08-25 20:32:28, Info CSI 00000192 [SR] Verify complete
2012-08-25 20:32:28, Info CSI 00000193 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:32:28, Info CSI 00000194 [SR] Beginning Verify and Repair transaction
2012-08-25 20:32:39, Info CSI 00000196 [SR] Verify complete
2012-08-25 20:32:40, Info CSI 00000197 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:32:40, Info CSI 00000198 [SR] Beginning Verify and Repair transaction
2012-08-25 20:32:55, Info CSI 0000019a [SR] Verify complete
2012-08-25 20:32:56, Info CSI 0000019b [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:32:56, Info CSI 0000019c [SR] Beginning Verify and Repair transaction
2012-08-25 20:33:07, Info CSI 0000019e [SR] Verify complete
2012-08-25 20:33:07, Info CSI 0000019f [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:33:07, Info CSI 000001a0 [SR] Beginning Verify and Repair transaction
2012-08-25 20:33:10, Info CSI 000001a2 [SR] Verify complete
2012-08-25 20:33:10, Info CSI 000001a3 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:33:10, Info CSI 000001a4 [SR] Beginning Verify and Repair transaction
2012-08-25 20:33:13, Info CSI 000001a6 [SR] Verify complete
2012-08-25 20:33:13, Info CSI 000001a7 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:33:13, Info CSI 000001a8 [SR] Beginning Verify and Repair transaction
2012-08-25 20:33:15, Info CSI 000001aa [SR] Verify complete
2012-08-25 20:33:15, Info CSI 000001ab [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:33:15, Info CSI 000001ac [SR] Beginning Verify and Repair transaction
2012-08-25 20:33:20, Info CSI 000001ae [SR] Verify complete
2012-08-25 20:33:20, Info CSI 000001af [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:33:20, Info CSI 000001b0 [SR] Beginning Verify and Repair transaction
2012-08-25 20:33:25, Info CSI 000001b8 [SR] Verify complete
2012-08-25 20:33:25, Info CSI 000001b9 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:33:25, Info CSI 000001ba [SR] Beginning Verify and Repair transaction
2012-08-25 20:33:28, Info CSI 000001bc [SR] Verify complete
2012-08-25 20:33:28, Info CSI 000001bd [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:33:28, Info CSI 000001be [SR] Beginning Verify and Repair transaction
2012-08-25 20:33:30, Info CSI 000001c0 [SR] Verify complete
2012-08-25 20:33:30, Info CSI 000001c1 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:33:30, Info CSI 000001c2 [SR] Beginning Verify and Repair transaction
2012-08-25 20:33:33, Info CSI 000001c4 [SR] Verify complete
2012-08-25 20:33:33, Info CSI 000001c5 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:33:33, Info CSI 000001c6 [SR] Beginning Verify and Repair transaction
2012-08-25 20:33:38, Info CSI 000001c9 [SR] Verify complete
2012-08-25 20:33:38, Info CSI 000001ca [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:33:38, Info CSI 000001cb [SR] Beginning Verify and Repair transaction
2012-08-25 20:33:43, Info CSI 000001cd [SR] Verify complete
2012-08-25 20:33:43, Info CSI 000001ce [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:33:43, Info CSI 000001cf [SR] Beginning Verify and Repair transaction
2012-08-25 20:33:44, Info CSI 000001d1 [SR] Verify complete
2012-08-25 20:33:44, Info CSI 000001d2 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:33:44, Info CSI 000001d3 [SR] Beginning Verify and Repair transaction
2012-08-25 20:33:48, Info CSI 000001d5 [SR] Verify complete
2012-08-25 20:33:48, Info CSI 000001d6 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:33:48, Info CSI 000001d7 [SR] Beginning Verify and Repair transaction
2012-08-25 20:33:58, Info CSI 000001dc [SR] Verify complete
2012-08-25 20:33:58, Info CSI 000001dd [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:33:58, Info CSI 000001de [SR] Beginning Verify and Repair transaction
2012-08-25 20:34:04, Info CSI 000001e3 [SR] Verify complete
2012-08-25 20:34:05, Info CSI 000001e4 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:34:05, Info CSI 000001e5 [SR] Beginning Verify and Repair transaction
2012-08-25 20:34:10, Info CSI 000001eb [SR] Verify complete
2012-08-25 20:34:10, Info CSI 000001ec [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:34:10, Info CSI 000001ed [SR] Beginning Verify and Repair transaction
2012-08-25 20:34:17, Info CSI 000001f6 [SR] Verify complete
2012-08-25 20:34:17, Info CSI 000001f7 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:34:17, Info CSI 000001f8 [SR] Beginning Verify and Repair transaction
2012-08-25 20:34:21, Info CSI 000001fd [SR] Verify complete
2012-08-25 20:34:21, Info CSI 000001fe [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:34:21, Info CSI 000001ff [SR] Beginning Verify and Repair transaction
2012-08-25 20:34:25, Info CSI 00000203 [SR] Verify complete
2012-08-25 20:34:25, Info CSI 00000204 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:34:25, Info CSI 00000205 [SR] Beginning Verify and Repair transaction
2012-08-25 20:34:28, Info CSI 00000207 [SR] Verify complete
2012-08-25 20:34:29, Info CSI 00000208 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:34:29, Info CSI 00000209 [SR] Beginning Verify and Repair transaction
2012-08-25 20:34:33, Info CSI 00000225 [SR] Verify complete
2012-08-25 20:34:34, Info CSI 00000226 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:34:34, Info CSI 00000227 [SR] Beginning Verify and Repair transaction
2012-08-25 20:34:37, Info CSI 00000232 [SR] Verify complete
2012-08-25 20:34:38, Info CSI 00000233 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:34:38, Info CSI 00000234 [SR] Beginning Verify and Repair transaction
2012-08-25 20:34:41, Info CSI 00000236 [SR] Verify complete
2012-08-25 20:34:41, Info CSI 00000237 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:34:41, Info CSI 00000238 [SR] Beginning Verify and Repair transaction
2012-08-25 20:34:45, Info CSI 0000023a [SR] Verify complete
2012-08-25 20:34:45, Info CSI 0000023b [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:34:45, Info CSI 0000023c [SR] Beginning Verify and Repair transaction
2012-08-25 20:34:49, Info CSI 0000024a [SR] Verify complete
2012-08-25 20:34:49, Info CSI 0000024b [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:34:49, Info CSI 0000024c [SR] Beginning Verify and Repair transaction
2012-08-25 20:34:54, Info CSI 0000024e [SR] Verify complete
2012-08-25 20:34:54, Info CSI 0000024f [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:34:54, Info CSI 00000250 [SR] Beginning Verify and Repair transaction
2012-08-25 20:34:59, Info CSI 0000025e [SR] Verify complete
2012-08-25 20:34:59, Info CSI 0000025f [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:34:59, Info CSI 00000260 [SR] Beginning Verify and Repair transaction
2012-08-25 20:35:01, Info CSI 00000262 [SR] Verify complete
2012-08-25 20:35:01, Info CSI 00000263 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:35:01, Info CSI 00000264 [SR] Beginning Verify and Repair transaction
2012-08-25 20:35:04, Info CSI 00000266 [SR] Verify complete
2012-08-25 20:35:04, Info CSI 00000267 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:35:04, Info CSI 00000268 [SR] Beginning Verify and Repair transaction
2012-08-25 20:35:08, Info CSI 0000026a [SR] Verify complete
2012-08-25 20:35:08, Info CSI 0000026b [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:35:08, Info CSI 0000026c [SR] Beginning Verify and Repair transaction
2012-08-25 20:35:10, Info CSI 0000026e [SR] Verify complete
2012-08-25 20:35:10, Info CSI 0000026f [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:35:10, Info CSI 00000270 [SR] Beginning Verify and Repair transaction
2012-08-25 20:35:15, Info CSI 00000272 [SR] Verify complete
2012-08-25 20:35:16, Info CSI 00000273 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:35:16, Info CSI 00000274 [SR] Beginning Verify and Repair transaction
2012-08-25 20:35:20, Info CSI 00000276 [SR] Verify complete
2012-08-25 20:35:20, Info CSI 00000277 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:35:20, Info CSI 00000278 [SR] Beginning Verify and Repair transaction
2012-08-25 20:35:26, Info CSI 00000287 [SR] Verify complete
2012-08-25 20:35:26, Info CSI 00000288 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:35:26, Info CSI 00000289 [SR] Beginning Verify and Repair transaction
2012-08-25 20:35:31, Info CSI 00000296 [SR] Verify complete
2012-08-25 20:35:31, Info CSI 00000297 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:35:31, Info CSI 00000298 [SR] Beginning Verify and Repair transaction
2012-08-25 20:35:46, Info CSI 0000029a [SR] Verify complete
2012-08-25 20:35:46, Info CSI 0000029b [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:35:46, Info CSI 0000029c [SR] Beginning Verify and Repair transaction
2012-08-25 20:35:49, Info CSI 0000029e [SR] Verify complete
2012-08-25 20:35:49, Info CSI 0000029f [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:35:49, Info CSI 000002a0 [SR] Beginning Verify and Repair transaction
2012-08-25 20:35:52, Info CSI 000002a4 [SR] Verify complete
2012-08-25 20:35:52, Info CSI 000002a5 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:35:52, Info CSI 000002a6 [SR] Beginning Verify and Repair transaction
2012-08-25 20:35:55, Info CSI 000002a8 [SR] Verify complete
2012-08-25 20:35:55, Info CSI 000002a9 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:35:55, Info CSI 000002aa [SR] Beginning Verify and Repair transaction
2012-08-25 20:35:59, Info CSI 000002ac [SR] Verify complete
2012-08-25 20:35:59, Info CSI 000002ad [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:35:59, Info CSI 000002ae [SR] Beginning Verify and Repair transaction
2012-08-25 20:36:05, Info CSI 000002b0 [SR] Verify complete
2012-08-25 20:36:05, Info CSI 000002b1 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:36:05, Info CSI 000002b2 [SR] Beginning Verify and Repair transaction
2012-08-25 20:36:12, Info CSI 000002b5 [SR] Verify complete
2012-08-25 20:36:13, Info CSI 000002b6 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:36:13, Info CSI 000002b7 [SR] Beginning Verify and Repair transaction
2012-08-25 20:36:15, Info CSI 000002b9 [SR] Verify complete
2012-08-25 20:36:16, Info CSI 000002ba [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:36:16, Info CSI 000002bb [SR] Beginning Verify and Repair transaction
2012-08-25 20:36:19, Info CSI 000002bd [SR] Verify complete
2012-08-25 20:36:19, Info CSI 000002be [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:36:19, Info CSI 000002bf [SR] Beginning Verify and Repair transaction
2012-08-25 20:36:23, Info CSI 000002c1 [SR] Verify complete
2012-08-25 20:36:24, Info CSI 000002c2 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:36:24, Info CSI 000002c3 [SR] Beginning Verify and Repair transaction
2012-08-25 20:36:30, Info CSI 000002c6 [SR] Verify complete
2012-08-25 20:36:30, Info CSI 000002c7 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:36:30, Info CSI 000002c8 [SR] Beginning Verify and Repair transaction
2012-08-25 20:36:34, Info CSI 000002ca [SR] Verify complete
2012-08-25 20:36:34, Info CSI 000002cb [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:36:34, Info CSI 000002cc [SR] Beginning Verify and Repair transaction
2012-08-25 20:36:38, Info CSI 000002ce [SR] Verify complete
2012-08-25 20:36:38, Info CSI 000002cf [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:36:38, Info CSI 000002d0 [SR] Beginning Verify and Repair transaction
2012-08-25 20:36:41, Info CSI 000002d2 [SR] Verify complete
2012-08-25 20:36:42, Info CSI 000002d3 [SR] Verifying 100 (0x0000000000000064) components
2012-08-25 20:36:42, Info CSI 000002d4 [SR] Beginning Verify and Repair transaction
2012-08-25 20:36:46, Info CSI 000002d6 [SR] Verify complete
2012-08-25 20:36:46, Info CSI 000002d7 [SR] Verifying 10 (0x000000000000000a) components
2012-08-25 20:36:46, Info CSI 000002d8 [SR] Beginning Verify and Repair transaction
2012-08-25 20:36:46, Info CSI 000002da [SR] Verify complete
2012-08-25 20:36:46, Info CSI 000002db [SR] Repairing 0 components
2012-08-25 20:36:46, Info CSI 000002dc [SR] Beginning Verify and Repair transaction
2012-08-25 20:36:46, Info CSI 000002de [SR] Repair complete
  • 0

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#11
dreamfalcon21

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By the way, the HDD is Toshiba MK6465GSX not WD
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#12
Macboatmaster

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Thanks for posting and you are of course indeed correct. There are not, as far as chkdsk is concerned any problems

Please post when you have the SFC completed and I would be happier before we continue if you would run that WD diagnostics on the extended test.

Windows 7 has inbuilt some excellent troubleshooters
click start- windows button
Control Panel
Troubleshooting
Click
check for performance issues
and see what reports are obtained.

Then please using a date when you know that the system froze please see if there is anything recorded in event viewer
that is Control Panel
Admin Tools
Event Viewer
left pane
windows logs
system
when that loads click ONCE on the tab heading in the main window LEVEL
Watch the top of that bar until sorting disappears
Then on the slider to the right, move it to the top
You should now have the LEVEL with ERROR at the top
Now using the date which is to the right of level open the logs and see what is shown
To send me the log click copy right hand pane and then paste to your reply, either straight to reply or to word and then copy and paste








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#13
Macboatmaster

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I have noticed the post regarding it is a Toshiba drive.

Toshiba however do not provide the warrantry as it is in your Lenova notebook

However until March 2012 Toshiba drives were warranted against failures for 3 years, it was then reduced to 12 months
http://storage.toshi...y.pdf?sfvrsn=12


In view of this above I would ask Lenova

service person told me that my hard disk will need to be replaced as it seems to be having "logic" errors

using the information from the link, what they intend to do, as it is they that opine that the drive is failing.

I have no idea how far you will get, but there is certainly nothing lost in trying.

Toshiba are not the best at providing disk checking utility software, the dos check does not cover your drive and their Windows check is not listed for Windows 7.

Lets continue as above on my previous and we can come back to that if we believe there is a need

I would still initiate your enquiry with Lenova
  • 0

#14
dreamfalcon21

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WD test results

Test Option: EXTENDED TEST
Model Number: TOSHIBA MK6465GSX
Unit Serial Number: 5194C3QUT
Firmware Number: GJ005E
Capacity: 640.13 GB
SMART Status: PASS
Test Result: PASS
Test Time: 06:36:09, August 26, 2012
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#15
dreamfalcon21

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System did freeze up yesterday while playing NFS. Here are yesterday's event logs that have "Error." There are no Error or Critical logs corresponding to the time when it froze.


Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 8/25/2012 11:15:18 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: i5-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.micro.../events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2012-08-25T17:45:18.407615600Z" />
<EventRecordID>19555</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>i5-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

Log Name: System
Source: Microsoft Antimalware
Date: 8/25/2012 5:21:56 PM
Event ID: 2001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: i5-PC
Description:
Microsoft Antimalware has encountered an error trying to update signatures.
New Signature Version:
Previous Signature Version: 1.133.248.0
Update Source: Microsoft Update Server
Update Stage: Search
Source Path: http://www.microsoft.com
Signature Type: AntiVirus
Update Type: Full
User: NT AUTHORITY\SYSTEM
Current Engine Version:
Previous Engine Version: 1.1.8703.0
Error code: 0x8024402c
Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
Event Xml:
<Event xmlns="http://schemas.micro.../events/event">
<System>
<Provider Name="Microsoft Antimalware" />
<EventID Qualifiers="0">2001</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-08-25T11:51:56.000000000Z" />
<EventRecordID>19310</EventRecordID>
<Channel>System</Channel>
<Computer>i5-PC</Computer>
<Security />
</System>
<EventData>
<Data>%%860</Data>
<Data>4.0.1526.0</Data>
<Data>
</Data>
<Data>1.133.248.0</Data>
<Data>7</Data>
<Data>%%859</Data>
<Data>
</Data>
<Data>NT AUTHORITY</Data>
<Data>SYSTEM</Data>
<Data>S-1-5-18</Data>
<Data>1</Data>
<Data>%%800</Data>
<Data>1</Data>
<Data>%%803</Data>
<Data>
</Data>
<Data>1.1.8703.0</Data>
<Data>0x8024402c</Data>
<Data>An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support. </Data>
<Data>1</Data>
<Data>%%852</Data>
<Data>http://www.microsoft.com</Data>
</EventData>
</Event>

Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 8/25/2012 7:32:12 AM
Event ID: 10010
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: i5-PC
Description:
The server {51FA2736-5DEE-11D4-98E8-006008BF430C} did not register with DCOM within the required timeout.
Event Xml:
<Event xmlns="http://schemas.micro.../events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="49152">10010</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-08-25T02:02:12.000000000Z" />
<EventRecordID>18923</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>i5-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">{51FA2736-5DEE-11D4-98E8-006008BF430C}</Data>
</EventData>
</Event>

Log Name: System
Source: EventLog
Date: 8/25/2012 11:15:26 PM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: i5-PC
Description:
The previous system shutdown at 11:01:36 PM on ‎8/‎25/‎2012 was unexpected.
Event Xml:
<Event xmlns="http://schemas.micro.../events/event">
<System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-08-25T17:45:26.000000000Z" />
<EventRecordID>19548</EventRecordID>
<Channel>System</Channel>
<Computer>i5-PC</Computer>
<Security />
</System>
<EventData>
<Data>11:01:36 PM</Data>
<Data>‎8/‎25/‎2012</Data>
<Data>
</Data>
<Data>
</Data>
<Data>10149</Data>
<Data>
</Data>
<Data>
</Data>
<Binary>DC07080006001900170001002400D601DC0708000600190011001F002400D601600900003C000000010000006009000000000000B00400000100000000000000</Binary>
</EventData>
</Event>

Edited by dreamfalcon21, 25 August 2012 - 08:04 PM.

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