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trojanzeroaccessinf4


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#1
xavi

xavi

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norton scan revealed infection after i was asked to make changes to adobe i pressed yes- i have used nortton power eraser and toolkit to no avail- was instructed to remove manually- it says that services.exe is affected- norton is blocking some viruses but zeroaccessinf4 still active- not very computer savvy- hlpOTL logfile created on: 8/24/2012 10:05:32 PM - Run 1
OTL by OldTimer - Version 3.2.58.1 Folder = C:\Users\xavier\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.93 Gb Total Physical Memory | 1.43 Gb Available Physical Memory | 48.89% Memory free
5.86 Gb Paging File | 3.80 Gb Available in Paging File | 64.78% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 280.54 Gb Total Space | 232.35 Gb Free Space | 82.82% Space Free | Partition Type: NTFS
Drive D: | 17.25 Gb Total Space | 2.50 Gb Free Space | 14.46% Space Free | Partition Type: NTFS
Drive F: | 99.34 Mb Total Space | 93.53 Mb Free Space | 94.16% Space Free | Partition Type: FAT32

Computer Name: XAVIER-HP | User Name: xavier | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/08/24 22:04:14 | 000,596,480 | ---- | M] (OldTimer Tools) -- C:\Users\xavier\Downloads\OTL.exe
PRC - [2012/08/15 22:13:45 | 000,686,792 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe
PRC - [2012/08/03 14:46:18 | 000,066,160 | ---- | M] (White Sky, Inc.) -- C:\Program Files (x86)\Constant Guard Protection Suite\IDVaultSvc.exe
PRC - [2012/08/03 14:46:16 | 006,530,160 | ---- | M] (White Sky, Inc.) -- C:\Program Files (x86)\Constant Guard Protection Suite\IDVault.exe
PRC - [2012/02/10 11:28:06 | 000,240,408 | ---- | M] (Microsoft Corporation.) -- C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\SeaPort.EXE
PRC - [2011/10/01 09:30:22 | 000,219,496 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
PRC - [2011/10/01 09:30:18 | 000,508,776 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
PRC - [2011/08/23 21:20:18 | 000,887,976 | ---- | M] (Ask) -- C:\Program Files (x86)\Ask.com\Updater\Updater.exe
PRC - [2011/07/05 10:24:06 | 000,395,528 | ---- | M] (StrikeForce Technologies Inc.) -- C:\Program Files (x86)\SFT\GuardedID\GIDD.exe
PRC - [2011/04/19 02:44:40 | 000,993,848 | ---- | M] (Secunia) -- C:\Program Files (x86)\Secunia\PSI\psia.exe
PRC - [2011/04/19 02:44:40 | 000,399,416 | ---- | M] (Secunia) -- C:\Program Files (x86)\Secunia\PSI\sua.exe
PRC - [2011/04/19 02:44:40 | 000,291,896 | ---- | M] (Secunia) -- C:\Program Files (x86)\Secunia\PSI\psi_tray.exe
PRC - [2011/04/16 20:45:11 | 000,130,008 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\ccsvchst.exe
PRC - [2011/03/30 17:06:08 | 000,869,816 | ---- | M] (CallingID Ltd.) -- C:\Program Files (x86)\xfin_portal\CIDGlobalLight.exe
PRC - [2011/03/28 17:07:50 | 000,094,264 | ---- | M] (Hewlett-Packard Company) -- C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
PRC - [2010/11/09 15:20:36 | 000,586,296 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
PRC - [2010/11/09 15:20:34 | 000,026,680 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
PRC - [2010/05/21 05:28:36 | 000,140,272 | ---- | M] (CinemaNow, Inc.) -- C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowSvc.exe
PRC - [2009/08/19 13:25:52 | 001,589,208 | ---- | M] () -- C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntiSpy.exe
PRC - [2009/06/17 13:49:44 | 000,616,408 | ---- | M] () -- C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe
PRC - [2007/09/26 13:55:04 | 000,283,912 | ---- | M] (CA, Inc.) -- C:\Program Files (x86)\CA\PPRT\bin\ITMRTSVC.exe


========== Modules (No Company Name) ==========

MOD - [2012/08/03 14:46:17 | 000,104,048 | ---- | M] () -- C:\Program Files (x86)\Constant Guard Protection Suite\IdVaultCore.XmlSerializers.dll
MOD - [2012/06/14 23:11:48 | 000,240,128 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsFormsIntegra#\f2f8201dd3453250dfd9ed1afce630a0\WindowsFormsIntegration.ni.dll
MOD - [2012/06/14 23:11:46 | 001,358,336 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.WorkflowServ#\e3e5aa45736b95804bf6bb7eca08a57b\System.WorkflowServices.ni.dll
MOD - [2012/06/14 21:39:51 | 000,212,992 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.ServiceProce#\69ca4a43ba14b66689715ad62aed70e6\System.ServiceProcess.ni.dll
MOD - [2012/06/14 21:39:42 | 001,840,640 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Web.Services\761fd1afc17f11bf6d49c3a7d16465ca\System.Web.Services.ni.dll
MOD - [2012/06/14 21:39:41 | 011,833,344 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Web\a501b7960f6c6e2e39162b83f3303aaa\System.Web.ni.dll
MOD - [2012/06/14 21:39:25 | 014,340,608 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\e717a230496832656b05b515eb9f3bc5\PresentationFramework.ni.dll
MOD - [2012/06/14 21:39:07 | 012,436,480 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\7b7fbe651c6e72f12099a298654c9594\System.Windows.Forms.ni.dll
MOD - [2012/06/14 21:38:59 | 001,591,808 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\6bb439b3f87736d3248ae27d43e2c0d6\System.Drawing.ni.dll
MOD - [2012/06/14 21:38:52 | 012,237,824 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationCore\14a87218ea49639f38097e278b98a3da\PresentationCore.ni.dll
MOD - [2012/05/12 21:04:41 | 001,707,008 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.ServiceModel#\ed560b26f2f86b3f07b7f6d384f92275\System.ServiceModel.Web.ni.dll
MOD - [2012/05/12 21:03:23 | 001,051,136 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Management\9b2f17fb61b7197f2a04108f5d1a1cc6\System.Management.ni.dll
MOD - [2012/05/12 21:02:44 | 001,083,392 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.IdentityModel\2ce8210219c7123610072357358df470\System.IdentityModel.ni.dll
MOD - [2012/05/12 21:02:43 | 002,347,008 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Seri#\72a24b45e11d64eb2bc840aae9419ba5\System.Runtime.Serialization.ni.dll
MOD - [2012/05/12 21:02:40 | 017,478,656 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.ServiceModel\107779ca2708d2b31b2e1560e47f6d15\System.ServiceModel.ni.dll
MOD - [2012/05/12 21:02:40 | 000,256,000 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\SMDiagnostics\9e7bf69d97febe4ed1a288c787e5d9ca\SMDiagnostics.ni.dll
MOD - [2012/05/12 20:06:05 | 000,368,128 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\8e56489276063ededde74e597a121df3\PresentationFramework.Aero.ni.dll
MOD - [2012/05/12 20:05:23 | 000,771,584 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\03dee80574f4ec770b6f77ca030ded6c\System.Runtime.Remoting.ni.dll
MOD - [2012/05/12 20:05:17 | 000,627,200 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Transactions\80fae9f16f80075535e72458ef293f7a\System.Transactions.ni.dll
MOD - [2012/05/12 20:05:15 | 006,611,456 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Data\f3814b488d9e083cbbc623e01b389f09\System.Data.ni.dll
MOD - [2012/05/12 20:04:13 | 000,060,928 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\UIAutomationProvider\ca2eff60beb3ba00a529a2d42dceca22\UIAutomationProvider.ni.dll
MOD - [2012/05/12 20:03:45 | 003,347,968 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsBase\46fce56db7685a586d3eeb7c373e3c1c\WindowsBase.ni.dll
MOD - [2012/05/12 20:03:42 | 000,680,448 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Security\054fcff18035c210487b0888e6461192\System.Security.ni.dll
MOD - [2012/05/12 20:03:37 | 005,452,800 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\ba3d70b651454c7d49b407b93663bfed\System.Xml.ni.dll
MOD - [2012/05/12 20:03:33 | 000,971,264 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\cfa9c506bfb9254c89dace7b83bc9f9d\System.Configuration.ni.dll
MOD - [2012/05/12 20:03:32 | 007,967,232 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\ce9ff6baf9053ed2ed673d948179195c\System.ni.dll
MOD - [2012/05/12 20:03:22 | 011,492,864 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\acfc1391e45fedd2a359778ea57d914c\mscorlib.ni.dll
MOD - [2012/01/30 17:07:35 | 000,036,920 | ---- | M] () -- C:\Windows\assembly\GAC_MSIL\HP.ActiveSupportLibrary\2.0.0.1__01a974bc1760f423\HP.ActiveSupportLibrary.dll
MOD - [2011/03/30 17:06:02 | 000,087,512 | ---- | M] () -- C:\Program Files (x86)\xfin_portal\comcastdx.dll
MOD - [2010/11/20 08:19:56 | 000,232,448 | ---- | M] () -- \\?\globalroot\systemroot\syswow64\mswsock.DLL
MOD - [2010/11/20 08:19:56 | 000,232,448 | ---- | M] () -- \\.\globalroot\systemroot\syswow64\mswsock.dll
MOD - [2010/11/04 21:58:05 | 002,927,616 | ---- | M] () -- C:\Windows\assembly\GAC_32\System.Data\2.0.0.0__b77a5c561934e089\System.Data.dll
MOD - [2010/05/19 14:05:58 | 007,745,536 | ---- | M] () -- C:\Program Files (x86)\Common Files\LightScribe\QtGui4.dll
MOD - [2010/05/19 14:05:58 | 002,121,728 | ---- | M] () -- C:\Program Files (x86)\Common Files\LightScribe\QtCore4.dll
MOD - [2010/05/19 14:05:58 | 000,135,168 | ---- | M] () -- C:\Program Files (x86)\Common Files\LightScribe\plugins\imageformats\qjpeg4.dll
MOD - [2010/02/09 21:58:30 | 000,061,440 | ---- | M] () -- C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Pillars\PCAlerts\PCAlertsPillar.dll
MOD - [2010/02/09 21:58:28 | 000,131,072 | ---- | M] () -- C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Pillars\ECenter\ECLibrary.dll
MOD - [2010/02/09 21:58:24 | 000,040,960 | ---- | M] () -- C:\Program Files (x86)\Hewlett-Packard\HP Advisor\MessagingServer.dll
MOD - [2010/02/09 21:58:24 | 000,007,680 | ---- | M] () -- C:\Program Files (x86)\Hewlett-Packard\HP Advisor\RemotingClient.dll
MOD - [2010/02/09 21:58:22 | 000,036,864 | ---- | M] () -- C:\Program Files (x86)\Hewlett-Packard\HP Advisor\MessagingClients.dll
MOD - [2010/02/09 21:58:22 | 000,005,632 | ---- | M] () -- C:\Program Files (x86)\Hewlett-Packard\HP Advisor\MessagingInterface.dll
MOD - [2010/02/09 21:58:18 | 000,018,944 | ---- | M] () -- C:\Program Files (x86)\Hewlett-Packard\HP Advisor\MessagingMessages.dll
MOD - [2010/02/09 21:58:14 | 000,028,672 | ---- | M] () -- C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Microsoft.Practices.EnterpriseLibrary.ExceptionHandling.Logging.dll
MOD - [2009/08/19 13:25:52 | 001,589,208 | ---- | M] () -- C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntiSpy.exe
MOD - [2009/06/12 16:32:16 | 000,104,456 | ---- | M] () -- C:\Windows\SysWOW64\EasyHook32.dll
MOD - [2009/06/10 17:23:19 | 000,261,632 | ---- | M] () -- C:\Windows\assembly\GAC_32\System.Transactions\2.0.0.0__b77a5c561934e089\System.Transactions.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2010/06/24 16:24:12 | 000,315,392 | ---- | M] (Realtek Semiconductor Corp.) [Auto | Running] -- C:\Program Files\Realtek\RtVOsd\RtVOsdService.exe -- (RtVOsdService)
SRV:64bit: - [2010/06/18 19:26:18 | 000,103,992 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe -- (HP Wireless Assistant Service)
SRV:64bit: - [2009/11/17 22:14:26 | 000,098,208 | ---- | M] (Andrea Electronics Corporation) [Auto | Running] -- C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe -- (AERTFilters)
SRV - [2012/08/15 22:37:08 | 000,250,056 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2012/08/03 14:46:18 | 000,066,160 | ---- | M] (White Sky, Inc.) [Auto | Running] -- C:\Program Files (x86)\Constant Guard Protection Suite\IDVaultSvc.exe -- (IDVaultSvc)
SRV - [2012/02/10 11:28:06 | 000,240,408 | ---- | M] (Microsoft Corporation.) [On_Demand | Running] -- C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\SeaPort.EXE -- (BBUpdate)
SRV - [2012/02/10 11:28:06 | 000,193,816 | ---- | M] (Microsoft Corporation.) [Auto | Stopped] -- C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BBSvc.EXE -- (BBSvc)
SRV - [2011/10/01 09:30:22 | 000,219,496 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe -- (sftvsa)
SRV - [2011/10/01 09:30:18 | 000,508,776 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe -- (sftlist)
SRV - [2011/09/09 18:10:28 | 000,086,072 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe -- (HP Support Assistant Service)
SRV - [2011/04/19 02:44:40 | 000,993,848 | ---- | M] (Secunia) [Auto | Running] -- C:\Program Files (x86)\Secunia\PSI\psia.exe -- (Secunia PSI Agent)
SRV - [2011/04/19 02:44:40 | 000,399,416 | ---- | M] (Secunia) [Auto | Running] -- C:\Program Files (x86)\Secunia\PSI\sua.exe -- (Secunia Update Agent)
SRV - [2011/04/16 20:45:11 | 000,130,008 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\ccSvcHst.exe -- (N360)
SRV - [2011/03/28 17:07:50 | 000,094,264 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe -- (HPDrvMntSvc.exe)
SRV - [2010/11/09 15:20:34 | 000,026,680 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe -- (HPWMISVC)
SRV - [2010/10/12 13:59:12 | 000,206,072 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe -- (GamesAppService)
SRV - [2010/06/01 18:31:28 | 002,804,568 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe -- (NOBU)
SRV - [2010/05/21 05:28:36 | 000,140,272 | ---- | M] (CinemaNow, Inc.) [Auto | Running] -- C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowSvc.exe -- (CinemaNow Service)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/06/17 13:49:44 | 000,616,408 | ---- | M] () [Auto | Running] -- C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe -- (AntiSpywareService)
SRV - [2009/06/10 17:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2007/09/26 13:55:04 | 000,283,912 | ---- | M] (CA, Inc.) [Auto | Running] -- C:\Program Files (x86)\CA\PPRT\bin\ITMRTSVC.exe -- (ITMRTSVC)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2012/08/22 00:24:43 | 000,096,376 | ---- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\SMR300.SYS -- (SMR300)
DRV:64bit: - [2012/03/01 02:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2012/01/15 15:22:03 | 001,390,640 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2012/01/12 09:28:48 | 000,074,872 | R--- | M] (GFI Software) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\sbapifs.sys -- (sbapifs)
DRV:64bit: - [2011/11/01 00:36:49 | 000,174,200 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS -- (SymEvent)
DRV:64bit: - [2011/10/01 09:30:22 | 000,022,376 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftvollh.sys -- (Sftvol)
DRV:64bit: - [2011/10/01 09:30:18 | 000,268,648 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftplaylh.sys -- (Sftplay)
DRV:64bit: - [2011/10/01 09:30:18 | 000,025,960 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftredirlh.sys -- (Sftredir)
DRV:64bit: - [2011/10/01 09:30:10 | 000,764,264 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftfslh.sys -- (Sftfs)
DRV:64bit: - [2011/08/23 16:23:24 | 000,040,320 | ---- | M] (Belcarra Technologies) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\btblan.sys -- (Leapfrog-USBLAN)
DRV:64bit: - [2011/07/06 12:44:00 | 000,034,288 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2011/07/05 10:18:38 | 000,029,288 | ---- | M] (StrikeForce Technologies, Inc.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\gidv2.sys -- (GIDv2)
DRV:64bit: - [2011/04/20 21:37:49 | 000,386,168 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0502020.003\symnets.sys -- (SymNetS)
DRV:64bit: - [2011/03/30 23:00:09 | 000,744,568 | ---- | M] (Symantec Corporation) [File_System | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0502020.003\srtsp64.sys -- (SRTSP)
DRV:64bit: - [2011/03/30 23:00:09 | 000,040,568 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0502020.003\srtspx64.sys -- (SRTSPX)
DRV:64bit: - [2011/03/14 22:31:23 | 000,912,504 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\N360x64\0502020.003\symefa64.sys -- (SymEFA)
DRV:64bit: - [2011/03/11 02:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 02:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2011/01/27 02:47:10 | 000,450,680 | ---- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\N360x64\0502020.003\symds64.sys -- (SymDS)
DRV:64bit: - [2010/11/20 09:33:35 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 07:07:05 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/11/20 05:37:42 | 000,109,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\sdbus.sys -- (sdbus)
DRV:64bit: - [2010/11/15 21:45:33 | 000,171,128 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0502020.003\ironx64.sys -- (SymIRON)
DRV:64bit: - [2010/09/01 04:30:58 | 000,017,976 | ---- | M] (Secunia) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\psi_mf.sys -- (PSI)
DRV:64bit: - [2010/08/09 13:57:18 | 000,460,888 | ---- | M] (Kaspersky Lab ZAO) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\kl1.sys -- (kl1)
DRV:64bit: - [2010/05/28 10:55:10 | 000,354,320 | ---- | M] (Kaspersky Lab) [File_System | System | Running] -- C:\Windows\SysNative\drivers\klif.sys -- (KLIF)
DRV:64bit: - [2010/05/07 15:19:58 | 000,245,792 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RtsUStor.sys -- (RSUSBSTOR)
DRV:64bit: - [2010/04/13 13:44:22 | 000,540,696 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
DRV:64bit: - [2010/03/22 21:57:20 | 000,347,680 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2010/03/05 15:57:00 | 010,300,800 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2010/02/04 23:06:00 | 001,093,152 | ---- | M] (Realtek Semiconductor Corporation ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\rtl8192se.sys -- (rtl8192se)
DRV:64bit: - [2009/08/19 17:49:22 | 000,035,840 | R--- | M] (Avanquest Software) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\BVRPMPR5a64.SYS -- (BVRPMPR5a64)
DRV:64bit: - [2009/07/13 21:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 21:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 21:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/06/10 17:01:11 | 001,485,312 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTDPV6.SYS -- (SrvHsfV92)
DRV:64bit: - [2009/06/10 17:01:11 | 000,740,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTCNXT6.SYS -- (SrvHsfWinac)
DRV:64bit: - [2009/06/10 17:01:11 | 000,292,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTAZL6.SYS -- (SrvHsfHDA)
DRV:64bit: - [2009/06/10 16:35:33 | 000,389,120 | ---- | M] (Marvell) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\yk62x64.sys -- (yukonw7)
DRV:64bit: - [2009/06/10 16:35:28 | 005,434,368 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\netw5v64.sys -- (netw5v64)
DRV:64bit: - [2009/06/10 16:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 16:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 16:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 16:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV - [2012/08/21 22:05:05 | 000,512,672 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\IPSDefs\20120824.001\IDSviA64.sys -- (IDSVia64)
DRV - [2012/08/21 20:31:03 | 002,084,000 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\VirusDefs\20120824.003\ex64.sys -- (NAVEX15)
DRV - [2012/08/21 20:31:03 | 000,125,600 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\VirusDefs\20120824.003\eng64.sys -- (NAVENG)
DRV - [2012/08/10 20:25:13 | 001,385,120 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\BASHDefs\20120811.003\BHDrvx64.sys -- (BHDrvx64)
DRV - [2012/08/09 11:35:47 | 000,484,512 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)
DRV - [2012/08/09 11:35:47 | 000,138,912 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2009/07/13 21:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/CQNOT/1
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/CQNOT/1
IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {97D9B68D-96CD-415F-8893-20F6D8DD23A3}
IE:64bit: - HKLM\..\SearchScopes\{1094A17B-E569-446B-BEAF-50F7D10CAEF9}: "URL" = http://search.yahoo....psg&type=CPNTDF
IE:64bit: - HKLM\..\SearchScopes\{97D9B68D-96CD-415F-8893-20F6D8DD23A3}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE:64bit: - HKLM\..\SearchScopes\{BFD96624-A3B9-4BC3-9430-EE1A3F702C48}: "URL" = http://en.wikipedia....h={searchTerms}
IE:64bit: - HKLM\..\SearchScopes\{FE8B2E33-7BB2-4D95-9239-73D7651C5CD8}: "URL" = http://www.ask.com/w...}&l=dis&o=uscql
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/CQNOT/1
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/CQNOT/1
IE - HKLM\..\SearchScopes,DefaultScope = {97D9B68D-96CD-415F-8893-20F6D8DD23A3}
IE - HKLM\..\SearchScopes\{1094A17B-E569-446B-BEAF-50F7D10CAEF9}: "URL" = http://search.yahoo....psg&type=CPNTDF
IE - HKLM\..\SearchScopes\{97D9B68D-96CD-415F-8893-20F6D8DD23A3}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKLM\..\SearchScopes\{BFD96624-A3B9-4BC3-9430-EE1A3F702C48}: "URL" = http://en.wikipedia....h={searchTerms}
IE - HKLM\..\SearchScopes\{FE8B2E33-7BB2-4D95-9239-73D7651C5CD8}: "URL" = http://www.ask.com/w...}&l=dis&o=uscql

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/CQNOT/1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://toolbar.inbox...=%s&tbid=%tb_id
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://xfinity.comca...id=cgps06232012
IE - HKCU\..\URLSearchHook: {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - No CLSID value found
IE - HKCU\..\SearchScopes,DefaultScope = {CE9931A8-15B2-4D86-8BF3-D63FF7F0ABB4}
IE - HKCU\..\SearchScopes\{1094A17B-E569-446B-BEAF-50F7D10CAEF9}: "URL" = http://search.yahoo....psg&type=CPNTDF
IE - HKCU\..\SearchScopes\{97D9B68D-96CD-415F-8893-20F6D8DD23A3}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKCU\..\SearchScopes\{BFD96624-A3B9-4BC3-9430-EE1A3F702C48}: "URL" = http://en.wikipedia....h={searchTerms}
IE - HKCU\..\SearchScopes\{C04B7D22-5AEC-4561-8F49-27F6269208F6}: "URL" = http://toolbar.inbox...rms}&tbid=80130
IE - HKCU\..\SearchScopes\{CE9931A8-15B2-4D86-8BF3-D63FF7F0ABB4}: "URL" = http://websearch.ask...7-63343F941200
IE - HKCU\..\SearchScopes\{FE8B2E33-7BB2-4D95-9239-73D7651C5CD8}: "URL" = http://www.ask.com/w...}&l=dis&o=uscql
IE - HKCU\..\SearchScopes\Comcast: "URL" = http://search.xfinit...art_tech_search
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_3_300_271.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_271.dll ()
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=14.0.8117.0416: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@WildTangent.com/GamesAppPresenceDetector,Version=1.0: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll ()
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\IPSFFPlgn\ [2012/02/11 16:06:16 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\coFFPlgn_2011_7_10_1 [2012/08/24 21:38:07 | 000,000,000 | ---D | M]


O1 HOSTS File: ([2012/08/23 22:16:09 | 000,000,860 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (XFINITY Toolbar) - {4b9bcce8-a70b-402a-a7e1-db96831ee26f} - C:\Program Files (x86)\xfin_portal\comcastdx.dll ()
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\coieplg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\ips\ipsbho.dll (Symantec Corporation)
O2 - BHO: (Constant Guard Protection Suite (COM)) - {B84CDBE7-1B46-494B-A188-01D4C52DEB61} - C:\ProgramData\White Sky, Inc\ID Vault\IEBHO1.1.730.1\NativeBHO.dll (WhiteSky)
O2 - BHO: (Updater For XFIN_PORTAL) - {bb46be07-13eb-4c49-b0f0-fc78b9ea4983} - C:\Program Files (x86)\xfin_portal\auxi\comcastAu.dll (Visicom Media)
O2 - BHO: (Bing Bar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BingExt.dll (Microsoft Corporation.)
O2 - BHO: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
O3 - HKLM\..\Toolbar: (XFINITY Toolbar) - {4b9bcce8-a70b-402a-a7e1-db96831ee26f} - C:\Program Files (x86)\xfin_portal\comcastdx.dll ()
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\coieplg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (Bing Bar) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BingExt.dll (Microsoft Corporation.)
O3 - HKLM\..\Toolbar: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
O3 - HKCU\..\Toolbar\WebBrowser: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [HPWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe ()
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [ApnUpdater] C:\Program Files (x86)\Ask.com\Updater\Updater.exe (Ask)
O4 - HKLM..\Run: [GIDDesktop] C:\Program Files (x86)\SFT\GuardedID\gidd.exe (StrikeForce Technologies Inc.)
O4 - HKLM..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe (Hewlett-Packard Development Company, L.P.)
O4 - HKLM..\Run: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe (Symantec Corporation)
O4 - HKCU..\Run: [ComcastAntispyClient] C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntispy.exe ()
O4 - HKCU..\Run: [Desktop Software] C:\Program Files (x86)\Common Files\SupportSoft\bin\bcont.exe (SupportSoft, Inc.)
O4 - HKCU..\Run: [HPAdvisorDock] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Dock\HPAdvisorDock.exe ()
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\control panel present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Toolbars present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\control panel present
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\restrictions present
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000001 - mmswsock.dll File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000002 - mmswsock.dll File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000003 - mmswsock.dll File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000004 - mmswsock.dll File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000005 - mmswsock.dll File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000006 - mmswsock.dll File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000007 - mmswsock.dll File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000008 - mmswsock.dll File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000009 - mmswsock.dll File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000010 - mmswsock.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000001 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000002 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000003 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000004 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000005 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000006 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000007 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000008 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000009 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000010 - %SystemRoot%\System32\winrnr.dll File not found
O1364bit: - gopher Prefix: missing
O16:64bit: - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16:64bit: - DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16:64bit: - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{837FAE52-0C3A-49D4-8C08-DC11B228097C}: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{837FAE52-0C3A-49D4-8C08-DC11B228097C}: NameServer = 75.75.75.75,75.75.76.76
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{ABEA75A2-1634-4492-97E1-9A69F389BA97}: DhcpNameServer = 192.168.1.1
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18 - Protocol\Handler\gopher - No CLSID value found
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (c:\windows\syswow64\userinit.exe) - c:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2012/08/24 21:23:24 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\PC Tools
[2012/08/24 21:21:01 | 000,251,560 | ---- | C] (PC Tools) -- C:\Windows\SysNative\drivers\PCTSD64.sys
[2012/08/24 21:21:01 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\PC Tools
[2012/08/24 21:20:48 | 000,000,000 | ---D | C] -- C:\Users\xavier\AppData\Roaming\TestApp
[2012/08/24 21:20:48 | 000,000,000 | ---D | C] -- C:\ProgramData\PC Tools
[2012/08/24 21:07:10 | 000,000,000 | ---D | C] -- C:\Users\xavier\AppData\Roaming\DriverCure
[2012/08/24 21:07:09 | 000,000,000 | ---D | C] -- C:\Users\xavier\AppData\Roaming\SpeedyPC Software
[2012/08/24 21:06:53 | 000,000,000 | ---D | C] -- C:\ProgramData\SpeedyPC Software
[2012/08/24 17:16:15 | 000,000,000 | ---D | C] -- C:\ProgramData\PLAV
[2012/08/24 17:14:36 | 000,000,000 | ---D | C] -- C:\ProgramData\ParetoLogic Anti-Virus PLUS
[2012/08/23 22:16:04 | 000,074,872 | R--- | C] (GFI Software) -- C:\Windows\SysNative\drivers\sbapifs.sys
[2012/08/23 20:18:50 | 000,000,000 | ---D | C] -- C:\Windows\pss
[2012/08/23 16:40:47 | 000,000,000 | -HSD | C] -- C:\Windows\SysWow64\%APPDATA%
[2012/08/22 01:57:52 | 000,000,000 | ---D | C] -- C:\Users\xavier\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Norton
[2012/08/22 00:49:18 | 000,027,256 | ---- | C] (Symantec Corporation) -- C:\Windows\SysNative\drivers\FixZeroAccess.sys
[2012/08/22 00:24:43 | 000,096,376 | ---- | C] (Symantec Corporation) -- C:\Windows\SysNative\drivers\SMR300.SYS
[4 C:\Windows\SysWow64\*.tmp files -> C:\Windows\SysWow64\*.tmp -> ]
[2 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2012/08/24 21:46:35 | 000,023,248 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2012/08/24 21:46:35 | 000,023,248 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2012/08/24 21:41:29 | 000,003,168 | ---- | M] () -- C:\{1C5D40A8-C154-4927-B4EA-E2565F7A756F}
[2012/08/24 21:37:56 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/08/24 21:37:51 | 2361,593,856 | -HS- | M] () -- C:\hiberfil.sys
[2012/08/24 21:37:16 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2012/08/24 21:37:06 | 000,003,168 | ---- | M] () -- C:\{AFA47C76-DAEA-4DBC-A9A6-F21B8F277723}
[2012/08/24 21:22:25 | 002,099,816 | ---- | M] () -- C:\Windows\SysNative\drivers\Cat.DB
[2012/08/24 18:17:21 | 000,000,480 | ---- | M] () -- C:\Windows\SysNative\drivers\kgpcpy.cfg
[2012/08/24 17:27:51 | 000,153,053 | ---- | M] () -- C:\Windows\SysNative\drivers\klin.dat
[2012/08/24 17:27:50 | 000,107,384 | ---- | M] () -- C:\Windows\SysNative\drivers\klick.dat
[2012/08/24 02:15:53 | 000,003,168 | ---- | M] () -- C:\{1A9D20E8-C07A-4DE9-AA0E-9474BDA46C36}
[2012/08/24 01:58:21 | 000,003,168 | ---- | M] () -- C:\{AF791A79-3D50-4791-848B-C2309ED1BEAE}
[2012/08/24 01:49:55 | 000,003,168 | ---- | M] () -- C:\{043F4D43-1514-4FED-94E8-26F1ACB67A33}
[2012/08/24 01:41:17 | 000,003,168 | ---- | M] () -- C:\{1DD8386D-2D7D-47B2-9B35-9987DA074BBA}
[2012/08/24 01:32:37 | 000,003,168 | ---- | M] () -- C:\{D8731B0A-C0FC-4065-99E7-36773FF58A1C}
[2012/08/24 00:58:46 | 000,003,168 | ---- | M] () -- C:\{E923130F-C16D-4F97-BA76-388B3F60F406}
[2012/08/24 00:33:00 | 000,003,168 | ---- | M] () -- C:\{275AE027-D3D3-4CDD-A5A0-415BD9A0E630}
[2012/08/23 23:07:39 | 000,003,168 | ---- | M] () -- C:\{C6E075E0-5F19-498D-B7C3-B70963DBD004}
[2012/08/22 01:57:54 | 000,001,340 | ---- | M] () -- C:\Users\xavier\Desktop\Norton Installation Files.lnk
[2012/08/22 01:15:15 | 000,027,256 | ---- | M] (Symantec Corporation) -- C:\Windows\SysNative\drivers\FixZeroAccess.sys
[2012/08/22 00:25:17 | 000,000,745 | ---- | M] () -- C:\ProgramData\SMRBackup300.dat
[2012/08/22 00:24:43 | 000,096,376 | ---- | M] (Symantec Corporation) -- C:\Windows\SysNative\drivers\SMR300.SYS
[2012/08/21 20:13:14 | 000,002,167 | ---- | M] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Constant Guard.lnk
[2012/08/21 20:13:14 | 000,002,149 | ---- | M] () -- C:\Users\Public\Desktop\Constant Guard.lnk
[2012/08/21 20:10:19 | 000,000,336 | ---- | M] () -- C:\Windows\tasks\HPCeeScheduleForxavier.job
[2012/08/16 10:30:20 | 000,285,448 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2012/08/13 01:34:18 | 000,000,017 | ---- | M] () -- C:\Windows\SysWow64\shortcut_ex.dat
[4 C:\Windows\SysWow64\*.tmp files -> C:\Windows\SysWow64\*.tmp -> ]
[2 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2012/08/24 21:41:27 | 000,003,168 | ---- | C] () -- C:\{1C5D40A8-C154-4927-B4EA-E2565F7A756F}
[2012/08/24 21:37:06 | 000,003,168 | ---- | C] () -- C:\{AFA47C76-DAEA-4DBC-A9A6-F21B8F277723}
[2012/08/24 21:21:07 | 002,099,816 | ---- | C] () -- C:\Windows\SysNative\drivers\Cat.DB
[2012/08/24 18:17:04 | 000,000,480 | ---- | C] () -- C:\Windows\SysNative\drivers\kgpcpy.cfg
[2012/08/24 17:27:51 | 000,153,053 | ---- | C] () -- C:\Windows\SysNative\drivers\klin.dat
[2012/08/24 17:27:50 | 000,107,384 | ---- | C] () -- C:\Windows\SysNative\drivers\klick.dat
[2012/08/24 02:15:52 | 000,003,168 | ---- | C] () -- C:\{1A9D20E8-C07A-4DE9-AA0E-9474BDA46C36}
[2012/08/24 01:58:21 | 000,003,168 | ---- | C] () -- C:\{AF791A79-3D50-4791-848B-C2309ED1BEAE}
[2012/08/24 01:49:55 | 000,003,168 | ---- | C] () -- C:\{043F4D43-1514-4FED-94E8-26F1ACB67A33}
[2012/08/24 01:41:16 | 000,003,168 | ---- | C] () -- C:\{1DD8386D-2D7D-47B2-9B35-9987DA074BBA}
[2012/08/24 01:32:37 | 000,003,168 | ---- | C] () -- C:\{D8731B0A-C0FC-4065-99E7-36773FF58A1C}
[2012/08/24 00:58:46 | 000,003,168 | ---- | C] () -- C:\{E923130F-C16D-4F97-BA76-388B3F60F406}
[2012/08/24 00:32:59 | 000,003,168 | ---- | C] () -- C:\{275AE027-D3D3-4CDD-A5A0-415BD9A0E630}
[2012/08/23 23:07:38 | 000,003,168 | ---- | C] () -- C:\{C6E075E0-5F19-498D-B7C3-B70963DBD004}
[2012/08/23 16:34:55 | 000,093,184 | ---- | C] () -- C:\Windows\Installer\{2363b78c-e22e-69e1-9e95-2b0af492196e}\U\[email protected]
[2012/08/23 16:34:55 | 000,080,896 | ---- | C] () -- C:\Windows\Installer\{2363b78c-e22e-69e1-9e95-2b0af492196e}\U\[email protected]
[2012/08/22 03:26:50 | 000,000,804 | ---- | C] () -- C:\Windows\Installer\{2363b78c-e22e-69e1-9e95-2b0af492196e}\L\[email protected]
[2012/08/22 00:27:29 | 000,232,960 | ---- | C] () -- C:\Windows\Installer\{2363b78c-e22e-69e1-9e95-2b0af492196e}\U\[email protected]
[2012/08/22 00:25:17 | 000,000,745 | ---- | C] () -- C:\ProgramData\SMRBackup300.dat
[2012/08/13 01:34:18 | 000,000,017 | ---- | C] () -- C:\Windows\SysWow64\shortcut_ex.dat
[2012/07/18 23:09:46 | 000,232,960 | ---- | C] () -- C:\Users\xavier\AppData\Local\{2363b78c-e22e-69e1-9e95-2b0af492196e}\U\[email protected]
[2012/07/18 23:09:36 | 000,080,896 | ---- | C] () -- C:\Users\xavier\AppData\Local\{2363b78c-e22e-69e1-9e95-2b0af492196e}\U\[email protected]
[2012/01/11 22:06:21 | 000,002,048 | -HS- | C] () -- C:\Windows\Installer\{2363b78c-e22e-69e1-9e95-2b0af492196e}\@
[2012/01/11 22:06:21 | 000,002,048 | -HS- | C] () -- C:\Users\xavier\AppData\Local\{2363b78c-e22e-69e1-9e95-2b0af492196e}\@
[2011/10/14 15:45:27 | 000,743,534 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2010/12/12 04:38:47 | 000,451,072 | ---- | C] () -- C:\Windows\SysWow64\ISSRemoveSP.exe
[2010/12/12 04:35:09 | 000,982,240 | ---- | C] () -- C:\Windows\SysWow64\igkrng500.bin
[2010/12/12 04:35:09 | 000,208,896 | ---- | C] () -- C:\Windows\SysWow64\iglhsip32.dll
[2010/12/12 04:35:09 | 000,143,360 | ---- | C] () -- C:\Windows\SysWow64\iglhcp32.dll
[2010/12/12 04:35:08 | 000,439,308 | ---- | C] () -- C:\Windows\SysWow64\igcompkrng500.bin
[2010/12/12 04:35:08 | 000,092,356 | ---- | C] () -- C:\Windows\SysWow64\igfcg500m.bin
[2010/12/12 04:34:50 | 000,000,282 | ---- | C] () -- C:\Windows\SysWow64\RStoneLog2.ini
[2010/12/12 04:34:50 | 000,000,223 | ---- | C] () -- C:\Windows\SysWow64\RStoneLog.ini

========== LOP Check ==========

[2012/08/24 21:07:10 | 000,000,000 | ---D | M] -- C:\Users\xavier\AppData\Roaming\DriverCure
[2012/08/24 21:40:36 | 000,000,000 | ---D | M] -- C:\Users\xavier\AppData\Roaming\ID Vault
[2012/02/11 01:02:30 | 000,000,000 | ---D | M] -- C:\Users\xavier\AppData\Roaming\SoftGrid Client
[2012/08/24 21:07:09 | 000,000,000 | ---D | M] -- C:\Users\xavier\AppData\Roaming\SpeedyPC Software
[2012/08/24 21:20:48 | 000,000,000 | ---D | M] -- C:\Users\xavier\AppData\Roaming\TestApp
[2011/11/01 15:24:23 | 000,000,000 | ---D | M] -- C:\Users\xavier\AppData\Roaming\Tific
[2011/10/14 15:46:23 | 000,000,000 | ---D | M] -- C:\Users\xavier\AppData\Roaming\TP
[2012/06/17 01:25:16 | 000,000,000 | ---D | M] -- C:\Users\xavier\AppData\Roaming\WildTangent
[2011/12/17 04:13:49 | 000,000,000 | ---D | M] -- C:\Users\xavier\AppData\Roaming\Windows Live Writer
[2012/06/06 21:34:57 | 000,032,612 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



========== Files - Unicode (All) ==========
[2012/08/09 16:29:58 | 000,000,040 | ---- | M] ()(C:\Windows\SysNative\?) -- C:\Windows\SysNative\륀
[2012/08/09 16:29:58 | 000,000,040 | ---- | C] ()(C:\Windows\SysNative\?) -- C:\Windows\SysNative\륀
[2012/04/11 03:37:13 | 000,000,040 | ---- | M] ()(C:\Windows\SysNative\?) -- C:\Windows\SysNative\륀
[2012/04/11 03:37:13 | 000,000,040 | ---- | C] ()(C:\Windows\SysNative\?) -- C:\Windows\SysNative\륀
[2012/02/19 17:10:57 | 000,000,040 | ---- | M] ()(C:\Windows\SysNative\??) -- C:\Windows\SysNative\륀”
[2012/02/19 17:10:57 | 000,000,040 | ---- | C] ()(C:\Windows\SysNative\??) -- C:\Windows\SysNative\륀”
[2012/02/15 14:46:25 | 000,000,040 | ---- | M] ()(C:\Windows\SysNative\??) -- C:\Windows\SysNative\륀ž
[2012/02/15 14:46:25 | 000,000,040 | ---- | C] ()(C:\Windows\SysNative\??) -- C:\Windows\SysNative\륀ž
[2012/01/16 15:29:43 | 000,000,040 | ---- | M] ()(C:\Windows\SysNative\?) -- C:\Windows\SysNative\륀
[2012/01/16 15:29:43 | 000,000,040 | ---- | C] ()(C:\Windows\SysNative\?) -- C:\Windows\SysNative\륀
[2011/10/02 16:17:08 | 000,000,040 | ---- | M] ()(C:\Windows\SysNative\?) -- C:\Windows\SysNative\륀
[2011/10/02 16:17:08 | 000,000,040 | ---- | C] ()(C:\Windows\SysNative\?) -- C:\Windows\SysNative\륀

========== Alternate Data Streams ==========

@Alternate Data Stream - 127 bytes -> C:\ProgramData\Temp:430C6D84
@Alternate Data Stream - 105 bytes -> C:\ProgramData\Temp:DFC5A2B2

< End of report >
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#2
ali.B

ali.B

    Trusted Helper

  • Malware Removal
  • 3,086 posts
removed
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#3
RKinner

RKinner

    Malware Expert

  • Expert
  • 19,775 posts
  • MVP
This is the latest zero Access infection.

Copy the text in the code box by highlighting and Ctrl + c

:OTL
IE - HKLM\..\SearchScopes\{BFD96624-A3B9-4BC3-9430-EE1A3F702C48}: "URL" = http://en.wikipedia....h={searchTerms}
IE - HKLM\..\SearchScopes\{FE8B2E33-7BB2-4D95-9239-73D7651C5CD8}: "URL" = http://www.ask.com/w...}&l=dis&o=uscql
IE - HKCU\..\URLSearchHook: {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - No CLSID value found
IE - HKCU\..\SearchScopes,DefaultScope = {CE9931A8-15B2-4D86-8BF3-D63FF7F0ABB4}
IE - HKCU\..\SearchScopes\{1094A17B-E569-446B-BEAF-50F7D10CAEF9}: "URL" = http://search.yahoo....psg&type=CPNTDF
IE - HKCU\..\SearchScopes\{BFD96624-A3B9-4BC3-9430-EE1A3F702C48}: "URL" = http://en.wikipedia....h={searchTerms}
IE - HKCU\..\SearchScopes\{C04B7D22-5AEC-4561-8F49-27F6269208F6}: "URL" = http://toolbar.inbox...rms}&tbid=80130
IE - HKCU\..\SearchScopes\{CE9931A8-15B2-4D86-8BF3-D63FF7F0ABB4}: "URL" = http://websearch.ask...7-63343F941200
IE - HKCU\..\SearchScopes\{FE8B2E33-7BB2-4D95-9239-73D7651C5CD8}: "URL" = http://www.ask.com/w...}&l=dis&o=uscql
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (Bing Bar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BingExt.dll (Microsoft Corporation.)
O2 - BHO: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)

O3 - HKLM\..\Toolbar: (Bing Bar) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BingExt.dll (Microsoft Corporation.)
O3 - HKLM\..\Toolbar: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
O3 - HKCU\..\Toolbar\WebBrowser: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\control panel present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Toolbars present
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\control panel present
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\restrictions present
O16:64bit: - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16:64bit: - DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16:64bit: - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
[2012/08/09 16:29:58 | 000,000,040 | ---- | M] ()(C:\Windows\SysNative\?Á) -- C:\Windows\SysNative\륀Á
[2012/08/09 16:29:58 | 000,000,040 | ---- | C] ()(C:\Windows\SysNative\?Á) -- C:\Windows\SysNative\륀Á
[2012/04/11 03:37:13 | 000,000,040 | ---- | M] ()(C:\Windows\SysNative\?­) -- C:\Windows\SysNative\륀­
[2012/04/11 03:37:13 | 000,000,040 | ---- | C] ()(C:\Windows\SysNative\?­) -- C:\Windows\SysNative\륀­
[2012/02/19 17:10:57 | 000,000,040 | ---- | M] ()(C:\Windows\SysNative\??) -- C:\Windows\SysNative\륀”
[2012/02/19 17:10:57 | 000,000,040 | ---- | C] ()(C:\Windows\SysNative\??) -- C:\Windows\SysNative\륀”
[2012/02/15 14:46:25 | 000,000,040 | ---- | M] ()(C:\Windows\SysNative\??) -- C:\Windows\SysNative\륀ž
[2012/02/15 14:46:25 | 000,000,040 | ---- | C] ()(C:\Windows\SysNative\??) -- C:\Windows\SysNative\륀ž
[2012/01/16 15:29:43 | 000,000,040 | ---- | M] ()(C:\Windows\SysNative\?¼) -- C:\Windows\SysNative\륀¼
[2012/01/16 15:29:43 | 000,000,040 | ---- | C] ()(C:\Windows\SysNative\?¼) -- C:\Windows\SysNative\륀¼
[2011/10/02 16:17:08 | 000,000,040 | ---- | M] ()(C:\Windows\SysNative\?À) -- C:\Windows\SysNative\륀À
[2011/10/02 16:17:08 | 000,000,040 | ---- | C] ()(C:\Windows\SysNative\?À) -- C:\Windows\SysNative\륀À
@Alternate Data Stream - 127 bytes -> C:\ProgramData\Temp:430C6D84
@Alternate Data Stream - 105 bytes -> C:\ProgramData\Temp:DFC5A2B2

:files
C:\Windows\Installer\{2363b78c-e22e-69e1-9e95-2b0af492196e}
C:\Users\xavier\AppData\Local\{2363b78c-e22e-69e1-9e95-2b0af492196e}
C:\Windows\assembly\GAC_32\Desktop.ini
C:\Windows\assembly\GAC_64\Desktop.ini

:reg
[HKEY_CLASSES_ROOT\CLSID\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InprocServer32]
""="%systemroot%\system32\wbem\wbemess.dll"
[-HKCU\Software\Classes\clsid\{f3c5b666-f70b-cf93-218e-d81cd6b8cd22}]

:Commands
[EMPTYFLASH]
[EMPTYJAVA]
[purity]
[Reboot]


then Rightclick on OTL and select Run As Administrator to start. Under the Custom Scans/Fixes box at the bottom, paste (ctrl +v) the text. Verify that you got it all and Then click the RUN FIX button (NOT THE QUICK SCAN button!) at the top
Let the program run unhindered, OTL will reboot the PC when it is done. Save the log and copy and paste it into a reply. This will also create a file winsock2.reg on your desktop. It is an insurance file. If you can't get on the Internet after the fix, try right clicking on the winsock2.reg and Merge then reboot. If that doesn't help then do a System Restore.
It appears that Old Timer is now hiding the log in c:\_OTL\RemovedFiles\082232012-some number.log.


Download aswMBR.exe ( 511KB ) to your desktop.
Right click aswMBR.exe and Run as Administrator
uncheck trace disk IO calls
Click the "Scan" button to start scan (Accept the Avast Engine)
On completion of the scan if the Fix button is enabled (not the FixMBR button) press it and then run a new scan and click save log, save it to your desktop and post in your next reply
If the Fix button is not enabled then just click save log, save it to your desktop and post in your next reply

ComboFix

:!: It must be saved to your desktop, do not run it from your browser:!:

:!: Disable your Antivirus software when downloading or running Combofix. If it has Script Blocking features, please disable these as well. See: http://www.bleepingc...opic114351.html


Download and Save this file -- to your Desktop -- from either of these two sources:
http://download.blee...Bs/ComboFix.exe
http://subs.geekstogo.com/ComboFix.exe

Rightclick on ComboFix and select Run As Administrator to start the program.



* :!: Important: Have no other programs running. Your Task Bar should be clear of any program entries including your Browser.


* A window may open with a series of Disclaimers. Accept the Disclaimers to start the fix.

A caution - Do not run Combofix more than once. Do not touch your mouse/keyboard until the scan has completed, as this may cause the process to stall or your computer to lock. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop. Even when ComboFix appears to be doing nothing, look at your Drive light. If it is flashing, Combofix is still at work.

A file will be created at => C:\Combofix.txt. I'll need to see that in your reply.


Download TDSSKiller:
http://support.kaspe.../tdsskiller.exe
Save it to your desktop then run it.
Right click on TDSSKiller.exe and select Run As Administrator to start the program.

If TDSSKiller alerts you that the system needs to reboot, please consent.

Run TDSSKiller again but this time:
before you hit the Scan hit Change Parameters and check the two items under Additional Options. OK then Scan.
In this mode it is prone to false positives so do not change the SKIP option to DELETE unless it says TDSS.
When done, a log file should be created on your C: drive named "TDSSKiller.txt" please copy and paste the contents in your next reply.



Malwarebytes' Anti-Malware
:!: If you have a previous version of MalwareBytes', remove it via Add or Remove Programs and download a fresh copy. :!:
http://www.malwareby...lwarebytes_free

SAVE Malwarebytes' Anti-Malware to your desktop.

* Right-click mbam-setup.exe and select Run As Administrator to start the program.
* follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.

* Be sure that everything is checked, and click Remove Selected.

* When completed, a log will open in Notepad. Please save it to a convenient location.
* The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
* Post that log back here.


Right click on (My) Computer and select Manage (Continue) Then the Event Viewer. Next select Windows Logs. Right click on System and Clear Log, Clear. Repeat for Application.

Reboot.

Start, All Programs, Accessories then right click on Command Prompt and Run as Administrator. Then type (with an Enter after each line).

sfc  /scannow



(This will check your critical system files. If it asks for a CD and you don't have one or it doesn't like your CD just tell it to SKIP.)


1. Please download the Event Viewer Tool by Vino Rosso
http://images.malwar...om/vino/VEW.exe
and save it to your Desktop:
2. Right-click VEW.exe and Run AS Administrator
3. Under 'Select log to query', select:

* System
4. Under 'Select type to list', select:
* Error
* Warning


Then use the 'Number of events' as follows:


1. Click the radio button for 'Number of events'
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.


Please post the Output log in your next reply then repeat but select Application.


Copy the text in the code box:

DRIVES
nnetsvcs
%SYSTEMDRIVE%\*.exe
%systemroot%\assembly\GAC_32\*.ini
%systemroot%\assembly\GAC_64\*.ini
msconfig
safebootminimal
safebootnetwork
activex
drivers32
%SYSTEMDRIVE%\*.exe
%ALLUSERSPROFILE%\Application Data\*.exe
%APPDATA%\*.
/md5start
pnrpnsp.dll 
nwprovau.dll
nlaapi.dll
napinsp.dll
mswsock.dll
winrnr.dll
wshelper.dll
services.exe
atapi.sys
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
csrss.exe
PrintIsolationHost.exe
consrv.dll
/md5stop
%systemroot%\*. /mp /s
hklm\software\clients\startmenuinternet|command /rs
hklm\software\clients\startmenuinternet|command /64 /rs
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
%systemroot%\system32\drivers\*.sys /lockedfiles
CREATERESTOREPOINT

Run OTL (Vista or Win 7 => right click and Run As Administrator)

Paste (Ctrl + v) the copied text in the box where it says Custom Scan/Fixes

Select the All option in the Extra Registry group then Run Scan.

You should get two logs. Please copy and paste both of them.


Download, Save and Run (win 7 or Vista => Right click and Run as Admin.) farbar service scanner

Posted Image

Tick "All" options.
Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.

Please copy and paste the log to your reply.

Ron
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