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Vista related file crashing PC Game


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#1
Saethkept

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I get the following error every time I try to run Dark Souls PC game:


Problem Event Name: APPCRASH
Application Name: DATA.exe
Application Version: 1.0.0.1
Application Timestamp: 50090197
Fault Module Name: libmplayer.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 476fa8ba
Exception Code: c0000005
Exception Offset: 000509b7
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160



What exactly is libmplayer.dll? And can I get rid of it, or work around it, and why does it make a game executable stop working. My own guess is that it is some kind of codec related to a video player or something?

Thanks.
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#2
rshaffer61

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You are close on your thought. Here is what it actually is.

libmplayer.dll is part of FFDshow.
I would guess it is trying to thumbnail a video when it occurs.

Open the x64 app and on the Misc TAB, disable FFDshow. Does this action cure the crash?


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#3
Saethkept

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Thank you much. I ran Norton full system scan, it eliminated 77 threats--of which one of them evidently was my problem. But I will keep your fix in mind if the problem returns.
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#4
rshaffer61

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If the threats continue you may consider letting our Malware techs do some deeper scans and make sure all infections are gone. Sometimes they can hide as legit files. :thumbsup:
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#5
xXxTaMeRxXx

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i facing this problem too but with another file
Problem Event Name: APPCRASH
Application Name: DATA.exe
Application Version: 1.0.0.1
Application Timestamp: 50090197
Fault Module Name: DATA.exe
Fault Module Version: 1.0.0.1
Fault Module Timestamp: 50090197
Exception Code: c0000005
Exception Offset: 0083d64c
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

i also install new copy of windows but nothing helped i am using windows 7 32x
my cpu is amd 7780 2.7x2
3gb ram
vga nvidia gforce 220 1gb ddr3
any he;p please
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#6
xXxTaMeRxXx

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the problem was at the hz of the monitor its only work at 60hz and its sucks the best res is 1280*1024 and its bad thanks for trying to help me
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