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Streaming Videos and BSOD


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#16
thomashpotatoes

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Go device manager
Display adaptors
any warning please on there or indeed any other devices.

When streaming video are there signs of overheating at all, eg seems unusally warm air exit.
fan running overtime
where is laptop being used please eg on what surface


Sorry, did not see the edits.

There are no signs of overheating when streaming videos. The fans are running fine and the laptop is currently used on a normal desk but I usually but it on a coolermaster fan I bought. This machine tends to heat up to 80 - 90 degrees Celsius when gaming..

As for the BSOD.txt file:


==================================================
Dump File : 082712-22776-01.dmp
Crash Time : 27/08/2012 4:06:40 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`0f77b77c
Parameter 3 : fffff880`03569348
Parameter 4 : fffff880`03568ba0
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+5739ce
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : nvlddmkm.sys+55277c
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\082712-22776-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================

==================================================
Dump File : 082712-18610-01.dmp
Crash Time : 27/08/2012 12:31:21 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`0f7a419b
Parameter 3 : fffff880`03568b38
Parameter 4 : fffff880`03568390
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+3c0da5
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : nvlddmkm.sys+57419b
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\082712-18610-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================

Edited by thomashpotatoes, 27 August 2012 - 06:04 PM.

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#17
thomashpotatoes

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And here is the expanded version of the Device manager. I am streaming videos from youtube as of right now and it seems to be running smoothly. It's just sometimes it would just randomly go BSOD for no apparent reason

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Edited by thomashpotatoes, 27 August 2012 - 06:08 PM.

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#18
thomashpotatoes

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Actually, streaming video is adding about 10 degrees Celsius on top of what a normal idle computer temperature my computer usually have.. and the fan is dispelling warm air
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#19
Macboatmaster

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I would like you to go here
http://support.lenov...ds/default.page?

verify please that it is for your computer.
Install the driver for the networking ethernet

ensure please you use the one for 64 bit

If you click on that other devicess ethernet controller I am reasonably ertain it will tell you the driver is not installed,.
What should be the situation is that you should have that on the network adaptors. but you would not use it normally as you are of course connected wirelessly
When you then have it there, in Control Panel Network and sharing centre adaptor settings you would then simply see not connected.
and if you did, then you would either right click and disable the wireless connection or if you were using the wireless and stil connected ethernet for some reason you would right click and disable ethernet - local area connection.

THIS whilst not the problem is preferable to having an other device, which the system is then looking for and cannot comission

Also please look at the version number for the video driver for the Nvidia and compare that please with the version shown as installed on your device manager, open the entry Nvidia display adaptor and click driver.

If not that version download the one from Lenova please following carefully the installation instructions and see where we go from there please.

BEFORE installing either check you have a restore point, recent please and if not create one. Windows 7 should do that for the installation of a driver but do it yourself as well please.

I am signing off 0137 in UK back 1800 hrs
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#20
thomashpotatoes

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So I installed the new Nvidia Driver and the ethernet thing. Do I need to do anything else?
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#21
thomashpotatoes

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Another symptom of pre-BSOD during video streaming is that there would be a huge cpu spike accompanied with slowing down of the frames of the video with stuttering of the sound. Is this in anyway related to the nvidia driver?
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#22
thomashpotatoes

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Here is a screen shot of the reoccuring spikes of cpu, with core 1 (mostly)

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#23
Macboatmaster

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If with that driver it is still causing problems, then we can try another graphics driver
Later after I return about 1900 hrs I will look at that

In the meantime, right click the desktop
Nvidia Control panel and change to a lower setting the resolution, colour etc and try that

It may not be the real solution of course, as you may not then find the display acceptable, but please give it a try and see if it still stutters etc.

Would you also please download this
HARDWARE MONITOR
the free edition
http://www.cpuid.com.../hwmonitor.html

would you please run that at system idle, get please the temps and voltages on the CPU and Graphics

and then would you run it again please on streaming video and get a comparison
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#24
thomashpotatoes

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So I have been streaming for about 2 hours now and compared the temperature of an idle system. There was no significant changes. Seems like it works thus far. However, I think I am going to monitor for a bit longer. Thanks for everything you done for me.
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#25
Macboatmaster

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Seems like it works thus far. However, I think I am going to monitor for a bit longer. Thanks for everything you done for me.


Thanks, but what does please - the lower resolution or the drivers.
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#26
thomashpotatoes

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Well I didn't change the resolution. I guess the driver must be working.
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#27
Macboatmaster

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OK pleased we have been of some help
We do not close topics on Geeks to Go, so just come back on this one if you need to, in respect of this problem.
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