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blue screen tcpip.sys XP


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#1
bluearmy

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I am using XP SP3 and for the past few weeks these blue screens have been driving me crazy. Hope you can tell me how to fix. Thanks.
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#2
Macboatmaster

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Welcome to Geeks to Go

There is insufficient information in your post to help

Please post
1. The make and full model of the computer if branded ie a Dell etc

2. Download this and post the details please

Send this please and lets see what that BSOD mini dump says
Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply
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#3
bluearmy

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It's not a brand pc so all parts are not from a certain manufacturer.

Config is:

Core i3 2100 3.1 Ghz
RAM 4 GB
Graphics Radeon HD 5670 1 GB
Motherboard Gigabyte H61M

If you need anything else please let me know. Thanks for your help.

==================================================
Dump File : Mini082712-03.dmp
Crash Time : 8/27/2012 8:19:28 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x00000024
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x806e684a
Caused By Driver : NDIS.sys
Caused By Address : NDIS.sys+a08
File Description : NDIS 5.1 wrapper driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-0852)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+6d6e0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini082712-03.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini082712-02.dmp
Crash Time : 8/27/2012 8:13:21 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x0200000c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xadfda10e
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address :
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini082712-02.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini082712-01.dmp
Crash Time : 8/27/2012 7:58:12 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x0200000c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xadfda10e
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address :
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini082712-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini082612-01.dmp
Crash Time : 8/26/2012 9:06:57 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x0200000c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xadfda10e
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+1c10e
File Description : TCP/IP Protocol Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-0852)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+6d6e0
Stack Address 1 : tcpip.sys+1c10e
Stack Address 2 : tcpip.sys+1c39c
Stack Address 3 : tcpip.sys+1ef5
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini082612-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini082412-02.dmp
Crash Time : 8/24/2012 1:50:59 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x0200000c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xadfda10e
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address :
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini082412-02.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini082412-01.dmp
Crash Time : 8/24/2012 12:00:36 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x0200000c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xadfda10e
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+1c10e
File Description : TCP/IP Protocol Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-0852)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+6d6e0
Stack Address 1 : tcpip.sys+1c10e
Stack Address 2 : tcpip.sys+1c39c
Stack Address 3 : tcpip.sys+1ef5
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini082412-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini081712-01.dmp
Crash Time : 8/17/2012 9:08:12 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x0200000c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xadfda10e
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address :
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini081712-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini081412-02.dmp
Crash Time : 8/14/2012 7:03:50 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x0200000c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xadfda10e
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address :
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini081412-02.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini081412-01.dmp
Crash Time : 8/14/2012 6:57:10 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x0200000c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xadfda10e
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address :
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini081412-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini081312-01.dmp
Crash Time : 8/13/2012 12:11:36 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x0200000c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xadf9710e
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+1c10e
File Description : TCP/IP Protocol Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-0852)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+6d6e0
Stack Address 1 : tcpip.sys+1c10e
Stack Address 2 : tcpip.sys+1c39c
Stack Address 3 : tcpip.sys+1ef5
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini081312-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini080812-01.dmp
Crash Time : 8/8/2012 11:13:12 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x0200000c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xadfc210e
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+1c10e
File Description : TCP/IP Protocol Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-0852)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+6d6e0
Stack Address 1 : tcpip.sys+1c10e
Stack Address 2 : tcpip.sys+1c39c
Stack Address 3 : tcpip.sys+1ef5
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini080812-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini080712-02.dmp
Crash Time : 8/7/2012 7:09:15 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x0200000c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xadfc210e
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address :
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini080712-02.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini080712-01.dmp
Crash Time : 8/7/2012 12:00:45 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x0200000c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xadfc210e
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+1c10e
File Description : TCP/IP Protocol Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-0852)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+6d6e0
Stack Address 1 : tcpip.sys+1c10e
Stack Address 2 : tcpip.sys+1c39c
Stack Address 3 : tcpip.sys+1ef5
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini080712-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini080412-01.dmp
Crash Time : 8/4/2012 5:12:54 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x0200000c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xadfc210e
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+1c10e
File Description : TCP/IP Protocol Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-0852)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+6d6e0
Stack Address 1 : tcpip.sys+1c10e
Stack Address 2 : tcpip.sys+1c39c
Stack Address 3 : tcpip.sys+1ef5
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini080412-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================
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#4
rockmilk

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Download Security Check by screen317 from the link below.
http://screen317.spy...curityCheck.exe
Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.
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#5
Macboatmaster

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bluearmy

I will leave the topic with my two colleagues
three people posting advice is confusing to you.
I will still monitor the topic, but you are in good hands here with my colleagues
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#6
narenxp

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Browse to this folder

C:\WINDOWS\Minidump

Zip the minidump files and attach it here
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#7
rockmilk

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The reason that I suggested the security check log is that sometimes when dealing with the tcpip.sys bluescreen a lot of times it is due to having more than one antivirus installed.Or you may need to update your ethernet or wireless driver.
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#8
bluearmy

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The result of Security Check

Results of screen317's Security Check version 0.99.49
Windows XP Service Pack 3 x86
Internet Explorer 6 Out of date!
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Disabled!
AVG Anti-Virus Free Edition 2012
Kaspersky Internet Security
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
MVPS Hosts File
Spybot - Search & Destroy
Malwarebytes Anti-Malware version 1.62.0.1300
CCleaner
Java™ 6 Update 29
Java version out of Date!
Adobe Flash Player 11.3.300.271
Adobe Reader X (10.1.4)
Mozilla Firefox (14.0.1)
````````Process Check: objlist.exe by Laurent````````
Kaspersky Lab Kaspersky Internet Security 2012 avp.exe
Kaspersky Lab Kaspersky Internet Security 2012 klwtblfs.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:: 8%
````````````````````End of Log``````````````````````



Minidumps zipped and attached.

Hope they help. Thanks so much for helping.

Attached Files


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#9
rockmilk

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Just as I suspected can you please decide which antivirus that you want to keep.
Either Kaspersky or AVG I suggest that you dump AVG and if you had Kaspersky and you are no longer paying for it then Remove both of them and install either AVAST or AVira.

http://www.filehippo...vast_antivirus/ (Avast free) the reason I linked to this site is that the main avast site will send you to download.com which is a bit fishy.......

http://www.avira.com...-free-antivirus (Avira Free) The only thing about Avira is that is uses a bit more resources than avast but they are both about the same in detection rates.

Also here is a site that will give details to completely remove AVG and Kaspersky these AV usually require the use of removal tools after conventional uninstall methods.Do this prior to installing AVAST or Avira
http://kb.eset.com/e...tent&id=SOLN146

I would also suggest that you go ahead and remove spybot because it is pretty much as useless as a dog driving a car. :lol:
http://www.pcmag.com...,2261193,00.asp

I know you did not ask for it but here is a quick tune up that you can do for your machine after the above.




1. Right click on My Computer > Properties > Hardware Tab > Device Manager
2. Left click the IDE ATA/ATAPI Controllers group
3. Right click on Primary IDE and hit Uninstall
4. Reboot the computer, the Primary IDE drivers will re-install themselves after you reboot.If there is more than one uninstall all of them.Rebooting upon uninstalling the last one.
5. Go back to the Device Manager and Left click the IDE ATA/ATAPI Controllers group again.
6. Right click on Primary IDE Channel and go to Properties > Advanced Settings tab.
7. Make sure that both Device's Modes are on "DMA if available".
8. Link Explaining http://msdn.microsof...e/gg463526.aspx

Since you have CCleaner installed open it hit the tools button then the startup button then disable everything except your antivirus and your wireless if you connect in this manner.

Run TFC.exe by old timer to clear all of your temp files.
http://www.geekstogo...er-by-oldtimer/


If you have any issues feel free to ask. :thumbsup:
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#10
rockmilk

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One more thing I almost forgot.

Please download JavaRa to your desktop and unzip it to its own
folder
http://raproducts.or.../click.php?id=1

Run JavaRa.exe (double-click for XP/right-click and Run as Administrator for Vista), pick the language of your choice and click Select. Then

click Remove Older Versions.

Accept any prompts.
Please Get the latest copy of Java from the link below.
http://java.com/en/
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#11
narenxp

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Download

Autoruns

Extract and launch autoruns.exe

Allow the scan to get finished

Now click on FILE-SAVE

Filename:Autoruns.txt
Save as :Text

Paste the text contents here
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#12
wannabe1

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Just as a warning when working with Java. Please see This Article.
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#13
happyrock

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just to add to wannabe1's post...I uninstalled java completely from my system about a week ago when they raised the warning on java and have not hit a site yet that won't work without it...
just my 2 cents worth
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#14
bluearmy

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Sorry I've been busy but the blue screens have increased. I checked weather I still have AVG and only managed to find one folder in Prog files, deleted that. Downloaded the removal tools for both AVG and Kaspersky and ran those. Got the Avast antivirus, and waiting to see if the blue screens have stopped. Btw there have been quite a few blue screens in the lsat few days. Attaching the zipped minidump files. Lets see how that goes :)

Attached Files


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#15
narenxp

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According to minidumps,Avast,kaspersky and AVG were not responsible for BSOD.

Can you post the Autoruns log as requested before please. ?
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