I used the computer Online for about and hour and it was fine, and then I turned it off.
Today when I turned it on, it goes to "Acer eRecovery Management" then it tries to boot into "Windows", then it shows a screen that says "Acer eRecovery Management"
I do not have a recovery CD, the option to "Restore system from users backup" can not be clicked on, and when I click on the first option, "Restore system to factory default", it goes to a screen called "Restore Partition" and a box comes up saying "Cannot format the object drive. Please press OK to return"
Then a box comes up saying to click ok to restart the computer.
And then the whole process starts all over again.
My cousin gave me this computer and I need to copy off some pictures for her on a CD. These pictures are very important!
To my understanding, if I do the system restore, it will delete the pictures.
AND when I got the computer, I put a CD in there and it wouldn't play, then I tried a DVD and it wouldn't play... and I think I searched for the CD-ROM drive, and when I found it, there wasn't a drive listed... like the drive wasn't there at all.
Its a conundrum!
Is there any way to access the backup manager from the setup utility?
I'd like to back up the files before I restore the system and lose everything.
And, is there any way to access the system restore from the setup utility?
The system restore wont let me do anything, so my only option to do anything, is the setup utility.
Did those trojans destroy this computer?
Is there anything I can do to save the pictures then restore the system?
If there is anything I can do, Please Help!!!