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Trojan Zero Access remove help thanks guys [Closed]


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#1
musicluva

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so i posted a few things here earlier wondering why i can't access the internet through any browser and turned out that it wasn't a missing dll but i have trojan zero access aparently if you guys know any options to remove it im open for suggestions thanks in advance
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#2
ali.B

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hi

are you posting this from a different system ?
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#3
musicluva

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yes hi im posting this from my ps3 i followed the steps that some other guy on here instructed me to do and i have just about done everything except reinstall with the windows disks wich i am trying to avoid i had trojan zero access but i ran a scan and deleted it i even replaced 2 registry folders that where missing when i ran this scan to see why i couldnt access any browsers and i made sure all my services are running also if you can help me access the internet it would be greatly appreciated i cant access any browsers because either i deleted something in a virus scan a few days ago or the trojan zero access did something to where i cant access any browser any help or reply i would be thankful
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#4
ali.B

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are you being helped on another forum ?
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#5
musicluva

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i like your dbz pic btw and no not at the moment please help me if you can thanks in advance :happy:
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#6
ali.B

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hi

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.
For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select English as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.

To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select English as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.

On the System Recovery Options menu you will get the following options:
Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
[*]Select Command Prompt
[*]In the command window type in notepad and press Enter.
[*]The notepad opens. Under File menu select Open.
[*]Select "Computer" and find your flash drive letter and close the notepad.
[*]In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
Note: Replace letter e with the drive letter of your flash drive.
[*]The tool will start to run.
[*]When the tool opens click Yes to disclaimer.
[*]Press Scan button.
[*]It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.[/list]
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#7
musicluva

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should i back up all my files on my computer before i do this
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#8
ali.B

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if you wish to do so yes backup.
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#9
ali.B

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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