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unable to recover from system image

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I backed up my computer, system image and all, on an external hard drive.
I'm trying to recover but i get the message:

"Failed to Restart the computer

Windows cannot restart the computer into the windows recovery environment to complete the recovery operation. "

I tried it in safe mode but no luck there. I'm trying through "recovery->advanced recovery methods"
I will appreciate any suggestions you might have. Thank you for your time.
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Welcome to Geeks to Go

How please are you trying, from the DVD or from the F8 menue advanced boot options - repair your computer and then recover

What please is the O/S eg windows 7 professional, Vista Home Premium etc.

If the hard drive in the computer is itself failing the you need to consider that, so what please is the reason for the attempted recovery
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