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blue screen ach! [Closed]


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#31
Essexboy

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It looks as though we may have to repair XP

We have a tutorial here with full instructions

If you need any assistance then let me know and I will assist
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#32
devdyer

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Hmmm ... I bought this computer with XP already installed and never received a CD copy of XP. Is this tutorial a lost effort unless I have an XP CD?
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#33
Essexboy

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I thought you said you had an XP CD

Oh well what is the make and model of the computer, it may have a recovery partition
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#34
devdyer

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Dell Dimension 2400
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#35
Essexboy

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I have found two possible options for that system : Could you try both and let me know the result of the key presses

When the Dell splash screen appears during the computer startup process, press and hold <Ctrl> and then press <F11>. Then, release both keys at the same time.

Turn on the computer, after the Dell Logo appears and then disappears repeatedly press the <F8> key until you see the Advanced Boot Options menu.
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#36
devdyer

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ok, 1st option went to a black screen for a moment and I didnt catch what it said and then would not go still went to blue screen, option 2 brought up the boot menu
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#37
Essexboy

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Was there an advanced boot option ?
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#38
devdyer

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its called the windows advanced option menu
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#39
devdyer

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is that what you mean? for option 2
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#40
Essexboy

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That is it if you select that ther should be several options .. What are they ? One should be to revert the system to factory settings
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#41
devdyer

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Options are
Safemode
Safemode with networking
Safemode with command prompt
Enable boot logging
Enable vga mode
Last known good configuration (your most recent settings that worked)
Directory services restore mode (windows domain controllers only)
Debugging mode
Disable automatic restart on system failure
Start windows normally
Reboot
Return to os choices menu
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#42
Essexboy

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Hmm no recovery option there, could you select last known good and see if that restarts it
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#43
devdyer

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Still the blue screen
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#44
Essexboy

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Unfortunately it looks as though we will need an XP disc so that we can attempt a repair install.. Are you able to borrow one ?
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#45
Essexboy

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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