[dez_chg]

Good afternoon All,


I have been a complete idiot and I am now in need of help.

I purchased a new laptop the other week and set a password on the admin account and now i have forgotten it.

I have another account but it is just a user account. so i can't do much on here.

Is there a default admin account I could log into and change my accounts password? Or perhaps another way to find out what password i put in or change it?

Many thanks

Dez

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BIOS or Operating System's passwords are there for the purpose related to Security and Privacy to protect the legitimate owner of a machine. While there are many locations on the Internet that might help you learn about managing passwords for a machine's BIOS or Operating System, we at G2G do not assist in bypassing past a machine's Security and Privacy safeguards.

While such requests are often legitimate, and come from users who experience exactly the kind of problem that you post, we have no way of determining legitimate vs. not legitimate, therefore we do not respond to such requests.



However we can assist Pursuant to the Terms of use guidelines as followed:
"Due to the nature of online help we are not able to verify ownership, and will not be able to help bypass or recover any Windows user passwords, cd keys, license codes, serial numbers, etc. Infringing of intellectual property rights (such as copyright and trademark rights
"we can assist you with a reinstallation if that is what you wanted."

[rshaffer61]

BIOS or Operating System's passwords are there for the purpose related to Security and Privacy to protect the legitimate owner of a machine. While there are many locations on the Internet that might help you learn about managing passwords for a machine's BIOS or Operating System, we at G2G do not assist in bypassing past a machine's Security and Privacy safeguards.

While such requests are often legitimate, and come from users who experience exactly the kind of problem that you post, we have no way of determining legitimate vs. not legitimate, therefore we do not respond to such requests.



However we can assist Pursuant to the Terms of use guidelines as followed:
"Due to the nature of online help we are not able to verify ownership, and will not be able to help bypass or recover any Windows user passwords, cd keys, license codes, serial numbers, etc. Infringing of intellectual property rights (such as copyright and trademark rights
"we can assist you with a reinstallation if that is what you wanted."

[dez_chg]

Thanks for the quick reply,

I understand why you cant help. looks like i will need to send it back to the shop for a reinstall.

cheers

Dez

[rshaffer61]

If you do that any data information you have will be lost. Most shops will not backup data as part of their normal routine. You would have to specifically ask them to do that which usually is a extra charge.

[wannabe1]

Hi guys...

A good computer repair shop should be able to reset or at least remove the password for you. The difference being that they can verify your identity whereas we cannot.

wannabe1

[dez_chg]

Just a quick update.

I managed to remove the password after using a third party program. It's so good having my files back.


Cheers for you replies,

Dez

[rshaffer61]

Thanks for letting us know and for the good news.