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how can i remove sweet lm PUPSC [Closed]


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#1
iceking

iceking

    New Member

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Hi,Geekstogo,
i live in china, an english man at birth, i have a english bought computer, toshiba allthou 5-6 years old its been good, the net works i use are a.o.l and google,
i have a few spyware and malware removing sites i use, spybot, 10 bit malware,malwareby anti malware,glary utility,avg, super anti spyware free adition, and smart defrg 2,

Well i did have QQ on here blimey take over every thing, got rid of that so i thought, but no now i have tencent.adressbar that stays no matter what i do, also sweet lm, and babylon ,toolbar, any help or advice in removing same would be appreciated, thanks.
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#2
Essexboy

Essexboy

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Hi there I will need to have a look at the system

Download AdwCleaner from here to your desktop
Run AdwCleaner and select Delete

Posted Image

Once done it will ask to reboot, allow this
On reboot a log will be produced please attach that

THEN

Download OTL to your Desktop
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    Posted Image
  • Select All Users
  • Under the Custom Scan box paste this in
    netsvcs
    BASESERVICES
    %SYSTEMDRIVE%\*.exe
    /md5start
    services.*
    explorer.exe
    winlogon.exe
    Userinit.exe
    svchost.exe
    qmgr.dll
    /md5stop
    %systemdrive%\$Recycle.Bin|@;true;true;true
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS /s
    CREATERESTOREPOINT
  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Post both logs

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#3
Essexboy

Essexboy

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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#4
Essexboy

Essexboy

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User returned
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#5
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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