Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

how can i remove sweet lm PUPSC [Closed]


  • This topic is locked This topic is locked

#1
iceking

iceking

    New Member

  • Member
  • Pip
  • 1 posts
Hi,Geekstogo,
i live in china, an english man at birth, i have a english bought computer, toshiba allthou 5-6 years old its been good, the net works i use are a.o.l and google,
i have a few spyware and malware removing sites i use, spybot, 10 bit malware,malwareby anti malware,glary utility,avg, super anti spyware free adition, and smart defrg 2,

Well i did have QQ on here blimey take over every thing, got rid of that so i thought, but no now i have tencent.adressbar that stays no matter what i do, also sweet lm, and babylon ,toolbar, any help or advice in removing same would be appreciated, thanks.
  • 0

Advertisements


#2
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Hi there I will need to have a look at the system

Download AdwCleaner from here to your desktop
Run AdwCleaner and select Delete

Posted Image

Once done it will ask to reboot, allow this
On reboot a log will be produced please attach that

THEN

Download OTL to your Desktop
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    Posted Image
  • Select All Users
  • Under the Custom Scan box paste this in
    netsvcs
    BASESERVICES
    %SYSTEMDRIVE%\*.exe
    /md5start
    services.*
    explorer.exe
    winlogon.exe
    Userinit.exe
    svchost.exe
    qmgr.dll
    /md5stop
    %systemdrive%\$Recycle.Bin|@;true;true;true
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS /s
    CREATERESTOREPOINT
  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Post both logs

  • 0

#3
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
  • 0

#4
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
User returned
  • 0

#5
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP