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Unable to load safe mode


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#1
stuckinpurgatory

stuckinpurgatory

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I have a Dell insipron XPS M1530 with Vista. Unable to reboot, get safe mode, or repair. I will not let me in Windows at all. With stop, turn off or freeze. Not sure if it's Malware or a problem with Windows or combination. Not very computer savy. Trys to load windows in safe mode but stops at windows system 32. I do not have the utilities disk anymore. I'm pretty sure with everything I've tried, F2, F12 and, F8, nothing has worked. Do I reload a new Windows or a new internal hard drive, which has already been replaced once due to a hot running mother board?
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#2
Ztruker

Ztruker

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First, check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
Bootable Hard Drive Diagnostics

If defective replace it.

If it's okay, boot your Vista Install DVD and run chkdsk /r from the recovery console, see if that fixes the problem.

How to run System File Checker (SFC) or chkdsk from the Recovery Console
  • Boot your Vista or Windows 7 installation DVD
  • When you see "Press any key to boot from CD or DVD", press Enter
  • At the "Language" screen hold the "Shift" key and press the F10 key to open a Command Window
  • Run SFC or chkdsk
  • For sfc, type sfc /scannow and press Enter.
  • For chkdsk, type chkdsk /r and press Enter.
Let this run to completion undisturbed..

If that doesn't help then save your data and reinstall. There are various ways of saving your data.
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