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#1
ginnyjoe

ginnyjoe

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I have a dlink wireless router. When I turn on my computer in the bedroom I get the internet and within a short period of time my icon says that I have local connection only.So I disconnect and reconnect and then it sometimes is fine for a while then the same thing happens. So I try a repair and it says it was successful but i still get local access only. Very annoying when I am in the middle of searching or just surfing. Do you think it is the computer or the router. I have an acer running vista. I have 160 gig hard drive and 3 gigs of memory, 32 bit operating system.

ginnyjoe

Edited by ginnyjoe, 03 September 2012 - 07:47 AM.

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#2
rockmilk

rockmilk

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Can you please tell us how long this has been going on have you tried a system restore to when it was working correctly.Also what steps have you taken to try and resolve this matter if any?

Also please tell us the exact make and model of your computer.You say it is an acer can you state which model please.



Lets see what is going on with the connection.

Please download MINITOOLBOX and run it.
http://download.blee...MiniToolBox.exe

Checkmark following boxes:


Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.
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#3
ginnyjoe

ginnyjoe

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This has been going on for about 3 months. It is an Acer Aspire M1610. Hope this is what I was supposed to do.Thank you for your time with this issue.





MiniToolBox by Farbar  Version: 23-07-2012
Ran by Ginette (administrator) on 04-09-2012 at 23:19:57
Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************




========================= IE Proxy Settings: ============================== 




Proxy is not enabled.
No Proxy Server is set.




========================= FF Proxy Settings: ============================== 




========================= Hosts content: =================================




::1             localhost




127.0.0.1       localhost




========================= IP Configuration: ================================




Belkin Wireless G Desktop Card = Wireless Network Connection 2 (Connected)
SiS191 Ethernet Controller = Local Area Connection (Media disconnected)








# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4




reset
set global icmpredirects=enabled








popd
# End of IPv4 configuration












Windows IP Configuration




   Host Name . . . . . . . . . . . . : Ginette-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : cgocable.net




Wireless LAN adapter Wireless Network Connection 2:




   Connection-specific DNS Suffix  . : cgocable.net
   Description . . . . . . . . . . . : Belkin Wireless G Desktop Card
   Physical Address. . . . . . . . . : 00-17-3F-D3-0F-34
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 192.168.0.103(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : September-04-12 11:01:54 PM
   Lease Expires . . . . . . . . . . : September-11-12 11:01:54 PM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DNS Servers . . . . . . . . . . . : 192.168.0.1
   NetBIOS over Tcpip. . . . . . . . : Enabled




Ethernet adapter Local Area Connection:




   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : cgocable.net
   Description . . . . . . . . . . . : SiS191 Ethernet Controller
   Physical Address. . . . . . . . . : 00-1C-25-3D-1E-BE
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  192.168.0.1




Name:    google.com
Addresses:  2607:f8b0:400b:800::1006
 74.125.226.8
 74.125.226.7
 74.125.226.14
 74.125.226.3
 74.125.226.4
 74.125.226.6
 74.125.226.9
 74.125.226.0
 74.125.226.1
 74.125.226.5
 74.125.226.2












Pinging google.com [74.125.226.2] with 32 bytes of data:




Reply from 74.125.226.2: bytes=32 time=452ms TTL=57




Reply from 74.125.226.2: bytes=32 time=10ms TTL=57












Ping statistics for 74.125.226.2:




    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),




Approximate round trip times in milli-seconds:




    Minimum = 10ms, Maximum = 452ms, Average = 231ms




Server:  UnKnown
Address:  192.168.0.1




Name:    yahoo.com
Addresses:  98.139.183.24
 72.30.38.140
 98.138.253.109












Pinging yahoo.com [98.138.253.109] with 32 bytes of data:




Reply from 98.138.253.109: bytes=32 time=221ms TTL=50




Reply from 98.138.253.109: bytes=32 time=84ms TTL=50












Ping statistics for 98.138.253.109:




    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),




Approximate round trip times in milli-seconds:




    Minimum = 84ms, Maximum = 221ms, Average = 152ms




Server:  UnKnown
Address:  192.168.0.1




Name:    bleepingcomputer.com
Address:  208.43.87.2












Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:




Reply from 208.43.87.2: Destination host unreachable.




Reply from 208.43.87.2: Destination host unreachable.












Ping statistics for 208.43.87.2:




    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),












Pinging 127.0.0.1 with 32 bytes of data:




Reply from 127.0.0.1: bytes=32 time<1ms TTL=128




Reply from 127.0.0.1: bytes=32 time<1ms TTL=128












Ping statistics for 127.0.0.1:




    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),




Approximate round trip times in milli-seconds:




    Minimum = 0ms, Maximum = 0ms, Average = 0ms




===========================================================================
Interface List
 13 ...00 17 3f d3 0f 34 ...... Belkin Wireless G Desktop Card
  8 ...00 1c 25 3d 1e be ...... SiS191 Ethernet Controller
  1 ........................... Software Loopback Interface 1
===========================================================================




IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1    192.168.0.103     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link     192.168.0.103    281
    192.168.0.103  255.255.255.255         On-link     192.168.0.103    281
    192.168.0.255  255.255.255.255         On-link     192.168.0.103    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.0.103    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.0.103    281
===========================================================================
Persistent Routes:
  None




IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
  1    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================




Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\System32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\System32\winrnr.dll [19968] (Microsoft Corporation)
Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)




========================= Event log errors: ===============================




Application errors:
==================
Error: (09/03/2012 04:05:24 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\GINETTE\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\LG POWER TOOLS\POWERDVD 8\READ ME.LNK> in the hash map cannot be updated.




Context:  Application, SystemIndex Catalog




Details:
A device attached to the system is not functioning.   (0x8007001f)




Error: (09/03/2012 04:05:24 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\GINETTE\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\LG POWER TOOLS\POWERDVD 8\READ ME.LNK> in the hash map cannot be updated.




Context:  Application, SystemIndex Catalog




Details:
A device attached to the system is not functioning.   (0x8007001f)




Error: (09/03/2012 04:05:24 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\GINETTE\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\LG POWER TOOLS\POWERDVD 8\ONLINE REGISTRATION.LNK> in the hash map cannot be updated.




Context:  Application, SystemIndex Catalog




Details:
A device attached to the system is not functioning.   (0x8007001f)




Error: (09/03/2012 04:05:24 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\GINETTE\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\LG POWER TOOLS\POWERDVD 8\ONLINE REGISTRATION.LNK> in the hash map cannot be updated.




Context:  Application, SystemIndex Catalog




Details:
A device attached to the system is not functioning.   (0x8007001f)




Error: (09/03/2012 04:05:23 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\GINETTE\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\LG POWER TOOLS\POWERDVD 8\POWERDVD 8 HELP FILE.LNK> in the hash map cannot be updated.




Context:  Application, SystemIndex Catalog




Details:
A device attached to the system is not functioning.   (0x8007001f)




Error: (09/03/2012 04:05:23 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\GINETTE\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\LG POWER TOOLS\POWERDVD 8\POWERDVD 8 HELP FILE.LNK> in the hash map cannot be updated.




Context:  Application, SystemIndex Catalog




Details:
A device attached to the system is not functioning.   (0x8007001f)




Error: (09/03/2012 04:05:23 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\GINETTE\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\LG POWER TOOLS\POWERDVD 8\DESKTOP.INI> in the hash map cannot be updated.




Context:  Application, SystemIndex Catalog




Details:
A device attached to the system is not functioning.   (0x8007001f)




Error: (09/03/2012 04:05:23 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\GINETTE\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\LG POWER TOOLS\POWERDVD 8\CYBERLINK POWERDVD 8.LNK> in the hash map cannot be updated.




Context:  Application, SystemIndex Catalog




Details:
A device attached to the system is not functioning.   (0x8007001f)




Error: (09/03/2012 04:05:23 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\GINETTE\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\LG POWER TOOLS\POWERDVD 8\CYBERLINK POWERDVD 8.LNK> in the hash map cannot be updated.




Context:  Application, SystemIndex Catalog




Details:
A device attached to the system is not functioning.   (0x8007001f)




Error: (09/03/2012 04:05:22 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\GINETTE\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\LG POWER TOOLS\POWERDVD 8\READ ME.LNK> in the hash map cannot be updated.




Context:  Application, SystemIndex Catalog




Details:
A device attached to the system is not functioning.   (0x8007001f)








System errors:
=============
Error: (09/04/2012 07:46:01 PM) (Source: Dhcp) (User: )
Description: Your computer has lost the lease to its IP address 192.168.0.103 on the Network Card with network address 00173FD30F34.




Error: (09/04/2012 07:45:45 AM) (Source: Service Control Manager) (User: )
Description: int15%%3




Error: (09/04/2012 07:44:14 AM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueue0.0.0.0:4482




Error: (09/03/2012 05:17:14 PM) (Source: DCOM) (User: )
Description: {A3E68857-4437-4ED2-A2EA-F3A1A667E6E1}




Error: (09/03/2012 03:42:10 PM) (Source: Service Control Manager) (User: )
Description: int15%%3




Error: (09/03/2012 03:40:51 PM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueue0.0.0.0:4482




Error: (09/03/2012 03:40:46 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 3:39:24 PM on 03/09/2012 was unexpected.




Error: (09/03/2012 03:35:55 PM) (Source: Service Control Manager) (User: )
Description: int15%%3




Error: (09/03/2012 03:34:42 PM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueue0.0.0.0:4482




Error: (09/03/2012 10:35:31 AM) (Source: DCOM) (User: )
Description: {DC0C2640-1415-4644-875C-6F4D769839BA}








Microsoft Office Sessions:
=========================
Error: (02/16/2012 11:00:51 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6562.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 12 seconds with 0 seconds of active time.  This session ended with a crash.








=========================== Installed Programs ============================




 Update for Microsoft Office 2007 (KB2508958)
32 Bit HP CIO Components Installer (Version: 7.1.8)
7-Zip 4.57
7 Sticky Notes
Acer Arcade Live Main Page (Version: 1.1.0623)
Acer Assist
Acer DV Magician (Version: 1.5.0621)
Acer DVDivine (Version: 3.2.0621)
Acer eDataSecurity Management (Version: 2.5.4241)
Acer Empowering Technology (Version: 2.5.4007)
Acer ePerformance Management (Version: 2.5.4001)
Acer HomeMedia (Version: 1.4.0621)
Acer HomeMedia Connect (Version: 1.4.4221)
Acer Registration
Acer ScreenSaver (Version: 4.01.20070419)
Acer SlideShow DVD (Version: 1.5.0621)
Acer Tour (Version: 2.0.1003)
Acer VideoMagician (Version: 1.4.0621)
Activation Assistant for the 2007 Microsoft Office suites
Activation Assistant for the 2007 Microsoft Office suites (Version: 1.0)
Adobe AIR (Version: 2.7.1.19610)
Adobe Flash Player 11 ActiveX (Version: 11.3.300.271)
Adobe Flash Player 11 Plugin (Version: 11.3.300.271)
Adobe Reader 9.5.2 (Version: 9.5.2)
Apple Application Support (Version: 2.1.9)
Apple Mobile Device Support (Version: 5.2.0.6)
Apple Software Update (Version: 2.1.3.127)
µTorrent (Version: 1.8.5)
Belarc Advisor 8.1
Belkin Wireless Driver (Version: 1.80.0000)
Big Fish Games: Game Manager (Version: 2.0.1.43)
Bing Bar (Version: 7.1.391.0)
Bonjour (Version: 3.0.0.10)
BTGuard 2.3
BTGuard 2.4
Bubble Town (Version: 1.1)
calibre (Version: 0.8.67)
Canon CanoScan Toolbox 4.0
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Conduit Engine (Version: )
Coupon Printer for Windows (Version: 5.0.0.0)
D3DX10 (Version: 15.4.2368.0902)
DJ_AIO_ProductContext (Version: 82.0.203.000)
DVD Flick 1.3.0.7 (Version: 1.3.0.7)
DVD Shrink 3.2
DVDFab 6.0.7.0 (18/09/2009)
F4100_Help (Version: 82.0.203.000)
Google Chrome (Version: 21.0.1180.89)
HP Deskjet 3050A J611 series Basic Device Software (Version: 25.0.571.0)
HP Deskjet 3050A J611 series Help (Version: 140.0.2.2)
HP Deskjet 3050A J611 series Product Improvement Study (Version: 25.0.571.0)
HP Update (Version: 5.003.000.004)
iCloud (Version: 1.1.0.40)
iTunes (Version: 10.6.3.25)
Java 7 Update 7 (Version: 7.0.70)
Java Auto Updater (Version: 2.1.9.0)
JavaFX 2.1.1 (Version: 2.1.1)
Junk Mail filter update (Version: 15.4.3502.0922)
LG CyberLink LabelPrint (Version: 2.5.2111)
LG CyberLink Power2Go (Version: 6.2.3325)
LG CyberLink PowerBackup (Version: 2.5.5529)
LG CyberLink PowerDVD (Version: 8.0.2815d)
LG CyberLink PowerProducer (Version: 5.0.2.2130)
LG CyberLink YouCam (Version: 2.0.3123)
LG ODD Auto Firmware Update (Version: 9.01.1124.01)
LG Power Tools (Version: 6.0.3316)
LightScribe  1.4.142.1 (Version: 1.4.142.1)
LightScribe Diagnostic Utility (Version: 1.18.20.1)
Linksys Wireless-G PCI Network Adapter with SpeedBooster
LiveUpdate 3.2 (Symantec Corporation) (Version: 3.2.0.68)
magicJack (Version: 2.0.6073.4413)
McAfee AntiVirus Plus (Version: 11.0.678)
McAfee Scan and Repair 1.5.121
MediaFace Online Plugins Service
Memeo AutoSync
Memeo Instant Backup (Version: 4.60.0.7923)
Mermaid Adventures The Magic Pearl 1.00
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Live Add-in 1.5 (Version: 2.0.4024.1)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook Connector (Version: 14.0.5118.5000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 08.05.0818)
Mozilla Firefox 13.0.1 (x86 en-US) (Version: 13.0.1)
Mozilla Maintenance Service (Version: 13.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
neroxml (Version: 1.0.0)
NTI Backup NOW! 4.7 (Version: 4)
NTI CD & DVD-Maker (Version: 7)
QuickTime (Version: 7.72.80.56)
Rapport (Version: 3.5.1205.4)
Realtek High Definition Audio Driver (Version: 6.0.1.5436)
Seagate Dashboard (Version: 1.1.0.1421)
Secrets of the Titanic 1912 - 2012 1.00
Segoe UI (Version: 15.4.2271.0615)
SiS VGA Utilities (Version: 5.05c)
SUPERAntiSpyware (Version: 5.0.1150)
The Treasures of Hotei 1.00
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2596598) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2687400) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
uTorrentBar Toolbar (Version: 6.2.6.0)
VideoFileDownload (Version: 1.0)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live Family Safety (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinRAR archiver




========================= Devices: ================================




Name: PS/2 Compatible Mouse
Description: PS/2 Compatible Mouse
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: i8042prt
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.




Name: pcouffin device ...
Description: pcouffin device ...
Class Guid: {ff646f80-8def-11d2-9449-00105a075f6b}
Manufacturer: 
Service: 
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.








========================= Memory info: ===================================




Percentage of memory in use: 51%
Total physical RAM: 2814.83 MB
Available physical RAM: 1378.01 MB
Total Pagefile: 5858.14 MB
Available Pagefile: 3701.77 MB
Total Virtual: 2047.88 MB
Available Virtual: 1946.18 MB




========================= Partitions: =====================================




1 Drive c: (ACER) (Fixed) (Total:153.38 GB) (Free:63.59 GB) NTFS
3 Drive e: (HP DJ3050A_J611) (CDROM) (Total:0.26 GB) (Free:0 GB) CDFS




========================= Users: ========================================




User accounts for \\GINETTE-PC




Administrator            Ginette                  Guest                    








**** End of log ****

Edited by ginnyjoe, 04 September 2012 - 09:26 PM.

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#4
rockmilk

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Uninstall the programs below.

Conduit Engine (Version: )
LiveUpdate 3.2 (Symantec Corporation) (Version: 3.2.0.68)


Run the Norton Removal Tool.
http://kb.eset.com/e...tent&id=SOLN146

Reboot.


Open Elevated Command Prompt Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.Now type or copy and paste the commands below one at a time hitting enter after each.

ipconfig /flushdns

ipconfig /registerdns

netsh int ipv4 reset reset.log


nbtstat -R

nbtstat -RR

netsh winsock reset catalog

Exit



Open your device manager hit the start button then right click on computer then select properties then select device manager.

In device manager, click the View menu and select Show hidden devices

Then hit view again and select devices by connection.



Then scroll down right click and uninstall the drivers listed below,dont worry these will be reinstalled upon reboot by windows.



Ancillary Function Driver for Winsock
Net BT
Http
Net Io Legacy Support Driver
Tcp/ip Protical Driver
Tcp/ip Registry Compatibility
NSI proxy Service


Reboot your machine.


Can you tell me the exact model of your wireless device please I think a driver update for it is in order.




Download Autoruns Unzip it to your desktop and then right click autoruns.exe run as admin After the scan is finished then click on File>>>>Save The default name will be autoruns.arn make sure to save it as Autoruns.txt in other words make sure it is a .txt file instead of .arn Post the text in your next reply.

http://technet.micro...s/bb963902.aspx
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#5
ginnyjoe

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My wireless card is Belkin Wireless G Desktop Card.
I have done all that you told me. If I missed something please let me know and I will correct it. Thanks

Edited by ginnyjoe, 05 September 2012 - 09:11 PM.

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#6
ginnyjoe

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I went ahead and did a driver update on my wireless card. If there is anything else to be done please let me know. For now I will leave the internet on and see what happens.

ginnyjoe
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#7
rockmilk

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:thumbsup: Thanks for letting me know.If you have the same issue again please post a fresh minitoolbox log.
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#8
ginnyjoe

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when I did the update it would no longer let me into the internet at all so I rolled the driver back. So everything is still working the same way. It still kicks me out. Man I am thinking I should just reformat is it cannot be fixed.
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#9
rockmilk

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Can I see a new minitool box log before you decide to format.Lets have one more go at it. :)
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#10
ginnyjoe

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when I did the update it would no longer let me into the internet at all so I rolled the driver back. So everything is still working the same way. It still kicks me out. When it kicks me out it says I have local access only.
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#11
ginnyjoe

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sorry about the repeat got disconnected and did not know if it went through.
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#12
rockmilk

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Open autotruns and uncheck the entries listed below.If you can find the program related to these entries in your add remove programs menu you should un install them as they are not needed.

+ "BTGuard Updates.lnk" "" "" "c:\btguard\settings.exe"
+ "uTorrentBar Toolbar" "Conduit Toolbar" "Conduit Ltd." "c:\program files\utorrentbar\tbutor.dll"
"Task Scheduler"


I also see that you have the program rapport installed try removing this program and rebooting.


Anther thing that you can do is remove macafee from your add remove programs reboot and run the removal tool.
http://majorgeeks.co...41092ce224.html

Mcafee is known for causing connection issues along with rapport try running without rapport and mcafee a couple of days to see what happends.

While you have mcafee removed substitute it with avast.
http://www.filehippo...vast_antivirus/


Let me know how it goes. :)
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#13
rockmilk

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Due to the error in the code box below I would like you to do the following for everymachine that you own in your house.Doing this will make it so that your machines will not be able to share files though.But it will stop one computer from being the boss so to speak...


For each machine in your house please hit the start button then type services.msc then once in services find the computer browser service then right click it then stop the service.After you stop the service then right click it and select properties then set it to disabled.

Now open an elevated command prompt and run the commands below one at time hitting enter after each.

nbtstat -R

nbtstat -RR



Now reboot your machine and the issue should be gone. :)


Error: (09/08/2012 04:32:04 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer GINETTE-HP
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{8DE8A6A9-69A1-49D0-B8F4-3630A10.
The master browser is stopping or an election is being forced.

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#14
Macboatmaster

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Please follow the advice from my colleague rockmilk

I am about to sign off as it is 0127 here in the UK

There is a point that comes to my mind that my colleague, as I am signing off, may advise you further on

In the results of a scan he asked your for I see
Description . . . . . . . . . . . : Belkin Wireless G Desktop Card

However I also see from another scan that you have

Linksys Wireless-G PCI Network Adapter with SpeedBooster

I just wondered which you are using and indeed which driver you have installed that then did not allow you access.
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#15
ginnyjoe

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The linksys was taken out. I then installed the the belkin wireless. When I did the update driver I went into device and right clicked on the belkin and clicked on the update driver so I think I updated the proper driver but I will double check to see if I had the right one.
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