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Computer Freezing Running Videos


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#16
dimills

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Unfortunately, I don't really have a place that could test this nearby, so I'm just going to take my chances with a new PSU.
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#17
phillpower2

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Before you make a purchase let us know the details of the PSU so that we can give you a second opinion on it.
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#18
dimills

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I purchased this one: http://www.newegg.co...ion-_-na-_-na-_

That was the one you linked me to, I just haven't had time yet to install it.
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#19
phillpower2

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Good choice :thumbsup:

Let us know when you have fitted the PSU and any questions please ask.
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#20
dimills

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Hi,
I installed the new PSU, but unfortunately this hasn't solved the freezing problem. The speedfan shows the same 10.37V on the +12V. I guess this was never an issue, because my other computer, which has no issues, shows a 10.69 on the +12V in speedfan. Well, I guess it was worth a try.
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#21
phillpower2

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Thanks for the update, sorry to hear that it was not better news, replacing the PSU is not a waste as you now have a PSU that you can trust, I suggest checking the video card memory (VRAM) now and then the system Ram, first off see http://www.technibbl...ry-stress-test/ and post back with the results please.
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#22
dimills

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Hi,
I've attached the vmt log. Thanks.

Attached Files

  • Attached File  vmt.log   381bytes   36 downloads

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#23
phillpower2

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Test your Ram now using the attached tutorial http://www.geekstogo...sing-memtest86/
You need to allow a minimum of 4-5 passes of Memtest which can take a few hours and so I suggest it is run when you are not busy, depending on the test results you may have to do a physical check of the Ram.
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#24
dimills

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Hi,
One of my sticks of ram came up with 400 errors by the 2nd pass, so I guess I need to replace my ram?
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#25
phillpower2

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As mentioned in my reply #23 you may need to physically test the Ram, sometimes it is a bad Dimm slot on the MB, see my canned text below;

How to physically test your Ram.
The following checks require the computer case to be opened so take the following safety precautions 1st, disconnect the power cord from the wall socket and take anti static precautions before touching anything inside, you can do this by touching a bare metal part of the case.

Have a pencil and notepad to hand.
Remove each stick of Ram and blow out the memory slots.
Insert the first stick of Ram in memory slot one, reconnect the power and in the case of a desktop computer the video to screen cable.
Power up the computer and see how it goes.
Make a note of the results.
Repeat the procedure until the first stick of Ram has been tested in each memory slot and the results written down.
Remove the first stick of Ram and put it to one side on top of a piece of paper with the number one on it for identification purposes.
Repeat the procedure with all Ram until each stick has been tested in all slots, the results written down and the sticks identified numerically.

Please note that some MBs (motherboards) will not boot unless there is Ram in slot one so please check the MB user manual for guidance if you need to.
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#26
dimills

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Hi,
I blew out both DIMM slots, and then 1st tested the ram that came up with the errors earlier. Those errors were duplicated in both DIMM slots. I then tested the stick that had no errors, and it came up again with no errors in both DIMM slots. So, I guess it's time to replace the RAM?
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#27
phillpower2

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Yes it appears that you have a bad stick of Ram, please boot with only the one good stick in slot 1 then see below;

Use the Crucial system scanner tool to find the best recommended Ram for your system, no need to purchase from there, write down the details and shop around for the best deal http://www.crucial.c...ner/?click=true let us know what is suggested and we can also look for you.
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#28
dimills

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Him
Ipurchased this ram from newegg, it was a customer choice award winner:
http://www.newegg.co...#scrollFullInfo
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#29
phillpower2

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Him
Ipurchased this ram from newegg, it was a customer choice award winner:
http://www.newegg.co...#scrollFullInfo

Is the above the spec that was suggested by the Crucial System Scanner tool!
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#30
dimills

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Yes, same specs.
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