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BSOD and .dmp files


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#1
rwhankla

rwhankla

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I've been having random BSOD errors for the past month and I haven't been able to figure out how to fix them. Would anyone mind lending a helping hand? I have attached the 8 .dmp files in a zip folder.

Thanks!
Ryan

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#2
rockmilk

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:welcome:


The crashes are related to Bitdefender antivirus can you confirm that you have that installed?

Here are a couple of links that you can use to explore the causes of bluescreen issues your self if you wish.

http://www.carrona.org/dvrref.php#B


http://www.osronline...fm?name=analyze

http://www.nirsoft.n...creen_view.html

http://www.resplendence.com/whocrashed

http://msdn.microsof...f557321(v=vs.85).aspx

http://www.carrona.o...html#0x00000101


http://aumha.org/a/stop.htm

http://msdn.microsof...dware/gg463009/


http://msdn.microsof...e/gg463028.aspx


A lot of times when dealing with the tcpip bluescreen it is related to having more than one antivirus installed.

Can you confirm that you do not have more than one antivirus installed?


You can start to try and remedy your issue by unisntalling bit defender and if you do not have another antivirus app installed then I suggest that you replace it with Avast.

Here is a link to the bit defender removal tool.
http://kb.eset.com/e...tent&id=SOLN146


Good luck with your issue. :)
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#3
rwhankla

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No, I didn't have bit defender. I ran memtest-86 4.0a and realized one of my 4 sticks of ram was bad (its under warranty). I took it out, and did a fresh install and problem solved! But, thank you very much for the reply. I appreciate you taking the time to help me.

Ryan


Edit: I only had one anti-virus to my knowledge, Advanced System Care. But I'll try Avast if its one that you recommend!

Edited by rwhankla, 14 September 2012 - 09:12 PM.

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#4
rockmilk

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You should treat Advacned system care like the plague.I highly suggest the Avast. :)
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