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Please help! Blue screen-Stop codes


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#1
garfluver

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Hi Geeks,

My daughter's laptop has the BSoD with Stop codes: oxooooooc2 (oxoooooo43, oxD2567000, oxoooooooo, oxoooooooo) She has a Dell Vostro 1510 with Windows XP professional.

Upon startup, I hit F8 to get to the Advanced Options Menu. I've tried Safe Mode, Last known good configuration, and start windows normally, all of which take me to the blue screen.

I'm very limited in my computer lingo, and abilities...so your "help for dummies" is greatly appreciated. I'm not sure what to try since I can't get to safe mode.

I am using another computer to post this message.

Thanks,
garfluver

Edited by garfluver, 16 September 2012 - 03:03 PM.

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#2
Ztruker

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Start by testing the memory. Download Memtest86+ (you want the 2nd one Download - Pre-Compiled Bootable ISO (.zip)). Unzip it then create a CD from the iso file using your CD burning software. There is a good freeware burner called ImgBurn which will do this easily.

DO NOT burn the .iso file directly to CD. It must be used as input to a program that knows what to do with it, like the one I mentioned above.

Boot the CD and run for at least 3 complete passes unless it shows errors sooner than that. An overnight run is even better.

===========================

Next, run chkdsk from the Recovery Console. You are going to have to get into BIOS Setup on your computer to set the CD/DVD drive as the first bootable device, so you can then boot your XP CD, unless it provides the ability to press a Fn key at boot time to bring up the boot selection menu. If it does, use that.

How you do this varies with each manufacturer. Normally you press F1, F2, F10 or Del when you see the manufacturers logo. Often there is a clue somewhere on the screen when you boot normally telling you what key to press. Some computers (most newer ones) have a key you can press (often F12) to bring up the Boot Menu from where you can select the CD/DVD drive to boot from.

If you don't have an XP CD, download and run ARCDC by Artellos. It will download the required files from the Microsoft Web site and create a .iso file. It will also offer to burn the iso image to a CD for you. If you don't do it then, there is a good freeware burner called ImgBurn which will do it at a later time. If you're unsure how to do this, you can follow the tutorial here: How to Burn an ISO File. This can be done from any computer.

Boot the CD and at the first opportunity, enter R to start the Recovery Console.

Next, choose which XP installation you want to login to. Normally this will be 1.
Lastly you will be asked for the Administrator password. Just press the Enter key as the Administrator does not have a password (unless you gave it one, then you would enter it).

From the command prompt, enter: chkdsk /r
Allow it to complete undisturbed. It can take an hour or more depending on the size of the hard drive.

Remove the CD, type exit and the computer will reboot. Hopefully that will have fixed the problem (corrupted file system).
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#3
garfluver

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I downloaded the pre-compiled bootable ISO and created a CD. The computer went to blue screen and wouldn't let the CD run. so...I ran chkdsk from the recovery console, was able to get this disk to boot up. I'm waiting for the completion and will let you know what happens.

Thanks Ztruker!
garfluver
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#4
garfluver

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I did the chkdsk /r...ran for about 3 hours. It ended with message "Loading PBR for decriptor 2...failed" I had to hit enter to continue the screen.. Came up with a small box 1/2 red, 1/2 green with a small pink letter "a" flashing in the green box. I hit enter to get out of that screen and it started to reboot. Came back with the blue screen.
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#5
Ztruker

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Some possible fixes here: http://discussions.v...p/t-195674.html
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#6
garfluver

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Thanks for your help...but this is beyond me. I took the computer to an "expert". He was able to extract the files from the computer with a "sled"?? And is basically planning on taking everything off and reinstalling windows.
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#7
Ztruker

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Okay, glad you're getting it fixed.

I would strongly urge you to look into buying an external USB hard drive then start doing full image backups on a regular basis. Then when (not ii) something like this happens again, you can be up and running again in 30 minutes or so.
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