Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

Unable to sign into Windows Live Messenger

  • Please log in to reply




  • Member
  • PipPip
  • 17 posts
For some reason over the last couple of weeks, Messenger has been unable to connect on my PC.
I know it isn't the router because Messenger on the wife's Laptop connects fine.
I use McAfee Internet Security Suite and Messenger is in the list of accepted applications.
I disable the firewall just to make sure but still no successful login.

ID and password are correct.
It comes up with the splash screen and says it is starting up.
It says it is loading Social Feeds & loading Contacts.

It thinks about it for a while then says:
Signing you into Windows Live Messenger failed because the Service is temporarily unavailable. Please try again latter
Error code: 81000490.

There is nothing wrong with the service because the Laptop has no issues at all.

Ironically when you follow the "more information link" to the Microsoft.Com page, it says:
We could not find any search results for "Messenger 81000490"

When I log into my Hotmail account, I can see my friends online in the Hotmail client and I can talk to them.
If I use Trillian, I can talk to them.

IE9 has been made inactive and I use Firefox and Windows 7 - updated with Live Essentials.

There doesn't appear to be a logical reason for messenger not to work.

ideas/direction would be appreciated
  • 0




    Trusted Helper

  • Malware Removal
  • 6,971 posts
I'd also still reset the router by turning it off for a bit, then back on, even though it does not effect your wife's connection.

See if you may have missed anything at the link below.


Reference link only,


  • 0




  • Topic Starter
  • Member
  • PipPip
  • 17 posts
Still no joy, checked as per the above post but nada.

Its weird that I can communicate via my Hotmail Account and Trillian Client but messenger refuses to sign in/open yet they both Hotmail and Trillian must be using some elements of the messenger software.
When I have a conversation in Hotmail and open Trillian at the same time, I am told I have two versions of Messenger open and Messenger is showing as running in the Task Manager.

  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP