Help remove Alureon [Solved]
Posted 22 September 2012 - 05:39 AM
Posted 22 September 2012 - 06:14 AM
Lets try and fix the printer now
1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
3. Open notepad and copy/paste the text in the quotebox below into it:
Save this as CFScript.txt, in the same location as ComboFix.exe
Refering to the picture above, drag CFScript into ComboFix.exeWhen finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.
Posted 22 September 2012 - 07:26 AM
PS - The Windows Update icon has returned in the task tray at bottom.
Edited by braddx, 22 September 2012 - 07:32 AM.
Posted 22 September 2012 - 07:31 AM
Posted 22 September 2012 - 07:41 AM
Posted 22 September 2012 - 07:44 AM
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
- Under the Custom Scans/Fixes box at the bottom, paste in the following
:Files c:\windows\System32\spoolsv.exe|c:\windows\ServicePackFiles\i386\spoolsv.exe /replace :Commands [emptytemp] [CREATERESTOREPOINT] [Reboot]
- Then click the Run Fix button at the top
- Let the program run unhindered, reboot the PC when it is done
Then try the printer
Posted 22 September 2012 - 08:21 AM
Run OTL and copy the following into the scan box and press run scan
Post the resultant log please
Posted 22 September 2012 - 08:22 AM
I re-installed the install disk, rebooted, followed some instructions, and, VOILA! it works.
For that alone, I can't thank you enough. It's been down since January of this year, and I've been managing in other ways. Thank you, thank you, thank you.
Now back to Alureon. The only I know if it's still there or not is buy running the 4-hour MS Scanner. Plus the Windows Update repeating update icon is still in the tray.
Posted 22 September 2012 - 08:26 AM
As noted, whatever you did with the spooler - well, it worked. Printer is fine, now.
Posted 22 September 2012 - 08:35 AM
Are all updates now installed.. If the same update is repeating could you give me the KB number for it
Posted 22 September 2012 - 08:46 AM
Posted 22 September 2012 - 09:04 AM
When the machine re-booted, the same three updates reappeared in the task tray.
Every so often a 4th is added:
Belarc Advisor shows the three above with a red open lock - "hotfix that fails verification".
It shows the 4th one as installed.
Posted 22 September 2012 - 09:11 AM
Download the net cleanup tool from here to your desktop
Extract the Cleanup_tool.exe to your desktop and run
Then download and run the latest dotnet from here
Once done try windows updates again...
Also how is the computer behaving now ?
Posted 22 September 2012 - 11:44 AM
So it seems that you've fixed that problem. Along with the huge printer problem you fixed, I couldn't be happier with your efforts. Again, I thank you.
As to Alureon, I have no way of knowing about that unless I run the 4 hour Scanner again - which I will do tonight. My concern with that Trojan is that I've read it will read banking passwords, etc. So I naturally want to be absolutely sure it's gone.
Since you did such a good job on the other stuff, I'm pretty confident you fixed that, too. After I run the Microsoft Scanner again, I'll let you know what happens.
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