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Computer Problem? [Solved]


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#16
jmcu

jmcu

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Alright, done that.

All processes killed
========== OTL ==========
Service dubhyyjm stopped successfully!
Service dubhyyjm deleted successfully!
File System32\drivers\vxxbb.sys not found.
========== COMMANDS ==========
Unable to start System Restore Service. Error code 10

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: All Users

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: LocalService
->Temp folder emptied: 66016 bytes
->Temporary Internet Files folder emptied: 33103 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 2201613 bytes

User: Owner
->Temp folder emptied: 2468419 bytes
->Temporary Internet Files folder emptied: 50842250 bytes
->Java cache emptied: 32911272 bytes
->FireFox cache emptied: 74557266 bytes
->Flash cache emptied: 501532 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 838017 bytes
%systemroot%\System32 .tmp files removed: 3210257 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 82584 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 314821386 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 460.00 mb


OTL by OldTimer - Version 3.2.65.1 log created on 10112012_234655


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#17
WhiteHat

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How is your computer?
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#18
jmcu

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It's working again! A little bit slow, but it's most likely because all of my programs are trying to update at once.

Thanks and sorry for all the trouble over the past weeks.
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#19
WhiteHat

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Run ESET Online Scan

Note: You can use either Internet Explorer or Mozilla FireFox for this scan.

Vista / 7 users: You will need to to right-click on the either the IE or FF icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.

Please go here then click on: Posted Image

If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
All of the following instructions work with either Internet Explorer or Mozilla FireFox.
  • Select the option YES, I accept the Terms of Use then click on: Posted Image
  • When prompted allow Add-On/Active X to install.
  • Make sure that the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Now click on: Posted Image
  • The virus signature database will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically. The scan may take several hours.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed select Uninstall application on close, make sure you copy the logfile first!
  • Now click on: Posted Image
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic.

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#20
jmcu

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Here you go.

[email protected] as downloader log:
all ok
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6583
# api_version=3.0.2
# EOSSerial=2fd00552716dde4aae2f6cc8a186fbb3
# end=finished
# remove_checked=true
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2012-10-14 11:03:34
# local_time=2012-10-14 04:03:34 (-0800, Pacific Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 145251334 145251334 0 0
# compatibility_mode=1028 16777174 0 5 61011239 95262067 0 0
# compatibility_mode=2560 16777215 100 0 0 0 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=89735
# found=4
# cleaned=4
# scan_time=7841
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SmitfraudC.zip Win32/Bagle.gen.zip worm (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SmitfraudCgp1.zip Win32/Bagle.gen.zip worm (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\Virtumondesdn.zip Win32/Bagle.gen.zip worm (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\WINDOWS\$NtServicePackUninstall$\termsrv.dll Win32/Spy.Ursnif.A trojan (deleted - quarantined) 00000000000000000000000000000000 C


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#21
WhiteHat

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I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean

The following will implement some cleanup procedures as well as reset System Restore points:

Remove OTL

Run OTL and hit the Posted Image cleanup button. It will remove all the programmes we have used plus itself.

Posted Image Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:
  • Go to this site and click Do I have Java
  • It will check your current version and then offer to update to the latest version

SPRING CLEAN

To manually create a new Restore Point
  • (If you use Windows 7/Vista)
  • Go to Control Panel and select System
  • Select System
  • On the left select System Protection and accept the warning if you get one
  • Select System Protection Tab
  • Select Create at the bottom
  • Type in a name i.e. Clean
  • Select Create

  • (If you use Windows XP)
  • Go to Start > All Programs > Acessories > System Tools > System Restore.
  • Select the option Create a restore point and click in Next.
  • Type in a name i.e. Clean
  • Select Create

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
Posted Image Malwarebytes. Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place??

Keep safe.
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#22
jmcu

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Thank you for everything. My computer runs fine now.
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#23
WhiteHat

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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