Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Trouble signing onto my laptop; forgot password


  • Please log in to reply

#1
doomspider

doomspider

    New Member

  • Member
  • Pip
  • 2 posts
I haven't signed on to my laptop that I bought from former co-worker of mine (really savvy with computers) in a few months and I've forgotten the password to log-in. There was no animosity between us after the purchase - he ended up quitting and getting a job elsewhere. I have a Dell Inspiron 1720 with Windows 7 Professional. All though, as evidenced from the bottom of the laptop, he did upgrade the OS at one point from Windows Visa but I am not sure which edition it was. I downloaded the Password Reset Wizard via from my parents home computer on to a new/unused USB flash drive. I clicked on the appropriate drive, typed in a new password, typed it again to confirm and typed in the password hint. After doing all of that, this error message came up "An error occurred while the wizard was attempting to set the password for this user account." Did I do something wrong? And at this point, I am stumped. I haven't been able to get in touch with the former co-worker. Should I call Microsoft and ask for them to send me a Windows 7 disk, buy it online (saw the cheapest price on Newegg for $139.99) or should I try a Windows password recovery tool? If so, which one?

If there any other questions that you might have in order to assist me further, please ask.

Thank you in advance.
  • 0

Advertisements


#2
rockmilk

rockmilk

    Certified monkey.

  • Member
  • PipPipPipPipPip
  • 2,773 posts
:welcome:

We are un-able to assist in passoword removal as there is no way to confirm if your request are legit sorry.Good luck.


I know you might feel like :smashcomp: but the rules here are set and firm.
  • 0

#3
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Just to add to this what you may want to try is to take the system to a repair shop where they can verify ownership and then be able to help reset your password for you.
From experience this shouldn't cost more then about 35 to 40 dollars.
  • 0

#4
doomspider

doomspider

    New Member

  • Topic Starter
  • Member
  • Pip
  • 2 posts
Is it possible to download a software program on to the home computer (which I've been using) in order to download the Password Reset Wizard on to another USB flash drive so that it will possibly read that its for the laptop and not the home computer? If that's possible, what program should I check out? And if this doesn't work, why? Thanks again.
  • 0

#5
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Due to the fact that we cannot verify the truthfulness of your request, we cannot offer any other help to recover any passwords for any system or software installed on your (or anyone Else's) computer. You may very well be asking for legitimate help in a legitimate situation but we cannot be sure of this. For all we know you could be a child trying to get into a parent's account or worse, someone trying to gain access to information that you have been explicitly denied access to by someone of higher authority.

If you have any problems with this please contact a Moderator or an Admin...

Thanks to Dsenette for the instruction.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP