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Itunes Network connection timeout.


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#1
xjessicax

xjessicax

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Okay, I have been trying to unjailbreak(restore) my phone like all day.
In order to do so i have to upgrade it.
Here is where my problem is....
When i go to download it, it starts normally.
it gets to about 200MB- 300MB before it Pops up with the Network connection timeout error
"error 3259"

I have been to fix this all day.

but it still keeps happing.
I have everything updated. itunes version 10.7
i have a iphone 4s

and a windows 7 laptop


Someone pleasseeee help me.

Network test

Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Pavilion dv7 Notebook PC
iTunes 10.7.0.21
QuickTime 7.7.2
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver 1.62.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45

iTunes Serial Number

Current user is not an administrator.
The current local date and time is 2012-09-21 16:37:16.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.

Video Display Information

Intel Corporation, Intel® HD Graphics Family


**** External Plug-ins Information ****

No external plug-ins installed.

iPodService 10.7.0.21 (x64) is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: {72AD404A-F1BB-41C5-9E6C-CF3252A36593}
Description: Intel® Centrino® WiMAX 6150
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 18:00:00 1969

Lease Expires: Wed Dec 31 18:00:00 1969

DNS Servers:

Adapter Name: {BD0292D4-404A-42CF-8A06-88C374BEF9D3}
Description: Microsoft Virtual WiFi Miniport Adapter #2
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 18:00:00 1969

Lease Expires: Wed Dec 31 18:00:00 1969

DNS Servers:

Adapter Name: {34A16ED0-4F71-420D-A4B6-C8E72BA77613}
Description: Microsoft Virtual WiFi Miniport Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 18:00:00 1969

Lease Expires: Wed Dec 31 18:00:00 1969

DNS Servers:

Adapter Name: {BEFE9836-820F-460D-AD91-CC378C9CD26D}
Description: Intel® Centrino® Wireless-N 6150
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 18:00:00 1969

Lease Expires: Wed Dec 31 18:00:00 1969

DNS Servers:

Adapter Name: {3119222D-EDA3-4B46-8ABB-8A8BBE5030D9}
Description: Realtek PCIe GBE Family Controller
IP Address: 192.168.0.104
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Fri Sep 21 16:06:44 2012

Lease Expires: Sat Sep 22 16:06:44 2012

DNS Servers: 192.168.0.1

Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No

Firewall Information

Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.

Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-09-21 15:10:04.
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#2
Cruise475

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Hey There,

Let's see if I can throw a few suggestions at you to help you out.

1) When you jailbreak your phone it actually modifies your Hosts file, this is usually one of the issues with itunes. Go ahead and open your notes file with Notepad. The file is located at c:\windows\system32\drivers\etc\hosts. Delete the line with apple listed and save.

2) Make sure your firewall is disabled.

Edited by Cruise475, 21 September 2012 - 04:49 PM.

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#3
Cruise475

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Have you tried to update by going to Settings/General/Software Update on the actual device? You need to be on a WIFI connection!


Let me know how it goes!

Cruise
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#4
xjessicax

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ive tried that as well.. still hasnt worked.
would i be able to do that over my phone? jailbreak and all?
wouldnt that mess up my back up file?
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#5
Cruise475

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Have you tried another computer?

Doing it over the phone is exactly like doing it through iTunes. Just minus the iTunes. As long as you have a backup you will be fine.

This was something apple implemented in one of the last updates to iOS. However, I please try the other computer first. Just in case it goes south where it likely will (see below) we want to be able to get it to update after the restore.

Let's see how that works. (More than likely because of the jailbreak your going to run into more problems - just expect it. Not because of doing it with the phone, but just because the JB in general) If it ends up working with no issues, then :thumbsup:

Edited by Cruise475, 21 September 2012 - 07:03 PM.

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#6
Cruise475

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Give this a shot as well:


Start-> Programs -> Accessories -> (Right Click On Command Prompt) ->Run as Administrator


then type in:

netsh winsock reset

hit enter, restart PC, open iTunes. Give that a shot!
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#7
Cruise475

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In the meantime let's try this out!

Step 1:
Click Start
Click Programs
Select Accessories
Right Click Command Prompt and Select "Run as Administrator"
Type: ipconfig /flushdns

You will now see a message saying the cache has been flushed.

Reboot the computer, and now try to update.

If this failed move on to the next step.

Step 2:
1. Select Start and type msconfig in search box then press Enter
2. goto Services tab.
3. Click on the ‘Hide All Microsoft Services’ box at the bottom of the
screen so that it has a tick in it. The window in the middle of the screen
should change when you do this. It may take a few seconds to take
effect.
4. Then click the ‘Disable All’ button on the bottom right. It should un-tick
all the boxes now visible.
5. Click the Manufacturer header so it sorts the list by Manufacturer
6. Make sure all Apple services have a check mark in them.
7. Now goto startup tab.
8. Then click the ‘Disable All’
9. Click APPLY.
10. Click Restart.
11. The computer will restart. Upon restarting, you will see a window.
12. Put a tick in the box ‘Don’t show this message or launch…’ and click the ‘OK’ button.

Try to update now. If it works or not you can now go back and re-enable the stuff you disabled.
If you have any questions about the steps above, let me know!

Edited by Cruise475, 21 September 2012 - 07:19 PM.

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#8
xjessicax

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okay, ive done all of that. NOTHING!
Still gives me the same thing.
I tried to do it over my phone and it stopped to?
Now what?
I am very determined to do this
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#9
Cruise475

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Try another computer?
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#10
xjessicax

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I tried another computer..
Still nothing.
I have also tried it through my phone.
same thing
am i dealing with a internet problem?
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#11
Cruise475

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When you tried on the other computer were you getting the same error?

If so it may be an Internet problem of some sort. I just don't know what it could be.

Can you try a friends and/or neighbors computer?
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