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My windows security and update wont work [Solved]


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#16
Essexboy

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Download the following reg file to your desktop
[attachment=60707:mri.reg]
Double click the file and allow to merge
Reboot and let me know if you still get the error


Then try a restore point again and could you let me know the exact error
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#17
kingbear

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when i try to create restore point the error is still 0x800423F3
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#18
Essexboy

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Based on that error

Boot into Safe Mode without networking and open a command prompt as administrator.
Go Start > All Programs > Accessories
Right click command prompt and select run as Administrator
Type net stop winmgmt and hit Enter.
Next go to C:Windows\System32\wbem and rename the repository folder to repositoryold

Restart normally.

Now again open a command prompt as administrator,
Type net stop winmgmt and hit Enter.
Next Type winmgmt /resetRepository and hit Enter.

Restart.

Now see if you can create a System Restore Point manually.
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#19
kingbear

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still cant make restore point, still saying the same error
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#20
kingbear

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i just restsarted my computer this morning and everything is running good, but i still cant make a restore point.
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#21
Essexboy

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OK lets see if the files and registry are correct

run farbar service scanner

Posted Image

Tick "All" options.
Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.

Please copy and paste the log to your reply.
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#22
kingbear

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Farbar Service Scanner Version: 19-09-2012
Ran by Owner (administrator) on 24-09-2012 at 10:40:42
Running from "C:\Users\Owner\Downloads"
Windows 7 Starter Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\windows\system32\nsisvc.dll => MD5 is legit
C:\windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\windows\system32\dhcpcore.dll => MD5 is legit
C:\windows\system32\Drivers\afd.sys => MD5 is legit
C:\windows\system32\Drivers\tdx.sys => MD5 is legit
C:\windows\system32\Drivers\tcpip.sys
[2012-09-12 08:24] - [2012-08-22 13:16] - 1292144 ____A (Microsoft Corporation) A5EBB8F648000E88B7D9390B514976BF

C:\windows\system32\dnsrslvr.dll => MD5 is legit
C:\windows\system32\mpssvc.dll => MD5 is legit
C:\windows\system32\bfe.dll => MD5 is legit
C:\windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\windows\system32\SDRSVC.dll => MD5 is legit
C:\windows\system32\vssvc.exe => MD5 is legit
C:\windows\system32\wscsvc.dll => MD5 is legit
C:\windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\windows\system32\wuaueng.dll => MD5 is legit
C:\windows\system32\qmgr.dll => MD5 is legit
C:\windows\system32\es.dll => MD5 is legit
C:\windows\system32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\windows\system32\ipnathlp.dll => MD5 is legit
C:\windows\system32\svchost.exe => MD5 is legit
C:\windows\system32\rpcss.dll => MD5 is legit


**** End of log ****
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#23
Essexboy

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OK I will need to do some more checking as the system restore appears to be functioning correctly - with regards to registry and files
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#24
Essexboy

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A quick question... Are restore points being created automatically ?
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#25
kingbear

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ill let you know

Edited by kingbear, 24 September 2012 - 09:32 AM.

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#26
kingbear

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yes, the last restore point was created yesterday at 12:15 when i installed the update for java and removed the old version.
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#27
Essexboy

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Thanks .. It gives me a direction to go in
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#28
kingbear

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should i still do the clean up (spring clean) or wait til we figure out whats going on?
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#29
Essexboy

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Continue with the clean up as we have so far tried all known resolutions, so I am having to dig deeper. But, at least auto restore points are being created
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#30
kingbear

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ill do that, and thanks again for all your help
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