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PC with many virus-like problems but no virus

Started by srharri9 , Sep 22 2012 07:43 AM

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#1
srharri9

Posted 22 September 2012 - 07:43 AM

New Member

Member
3 posts

My wife's computer is not working well. It is acting like it has a virus, but I've tried running malewarebytes, Norton 360, Avast, and probably others. I've searched for rootkits with Microsoft's rootkit finder, but it just locked up and I had to do a hard reboot on the computer.

The issues are:
1: Very often, her internet connection will just stop working. She's connected to the network, but gets "this page can not be displayed" errors. Other devices on the network work just fine, and she's still connected. It happens in IE, Firefox, and Chrome. She uses Chrome as her first choice.

2: This is a laptop. Often, her fans just run like crazy, even with little CPU usage.

3: Sometimes, there IS a ton of CPU usage, but there are only 35 or so processes running at any given point, and none of them seem to ever be using it. I thought for a while it might be Firefox's pacage manager, but I found out she almost never uses Firefox. Like I said in 1, she uses Chrome all the time.

4: Sometimes, things won't load properly while on the interet. A page will load, but much of the content on that page won't.

5: Lastly, sometimes, the computer just won't load installed programs, or it goes SO slow, or they crash, etc.

I'm not sure what to do. If it were my computer, I'd just format the thing and be done with it. However, she doesn't want me to do that

Here are the specs. It's an older laptop, but it typically runs Windows 7 just fine:
Celeron dual core processer
3 gb RAM

#2
srharri9

Posted 22 September 2012 - 07:53 AM

New Member

Topic Starter
Member
3 posts

This just in: It looks like the page loading issues on the internet MAY not be the computer's fault. Lots of devices around the house, including my computer, are having internet difficulties.

#3
rockmilk

Posted 22 September 2012 - 07:53 AM

Certified monkey.

Member
2,773 posts

Download

http://www.bleepingc...itoolbox/dl/65/

Checkmark following boxes:

Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size

Click Go and post the result.

Download
http://www.bleepingc...-scanner/dl/62/

Run it check all the boxes let it finish post the log here.

Removed link and advice to run Adaware program. Only malware techs can advise on any av removal.

Download Autoruns and Autorunsc Unzip it to your desktop and then double click autoruns.exe After the scan is finished then click on File>>>>>>>>>>>Save The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option. in other words make sure it is a .txt file instead of .arn Attach the text in your next reply.
http://download.sysi...es/Autoruns.zip

Edited by rshaffer61, 22 September 2012 - 10:09 AM.
Removed malware advice. Not allowed outside the malware forum and even then only by a trained malware tech.

#4
rockmilk

Posted 22 September 2012 - 07:55 AM

Certified monkey.

Member
2,773 posts

This just in: It looks like the page loading issues on the internet MAY not be the computer's fault. Lots of devices around the house, including my computer, are having internet difficulties.

Try and reset the modem.
http://www.ehow.com/...-dsl-modem.html

Also reset the router.
http://www.ehow.com/...t-settings.html

#5
rockmilk

Posted 22 September 2012 - 07:56 AM

Certified monkey.

Member
2,773 posts

I almost forgot to ask what is the make and model of the machine?

#6
srharri9

Posted 22 September 2012 - 07:59 AM

New Member

Topic Starter
Member
3 posts

It's an Acer aspire 5920.

The modem and router have been rebooted. I was under the impression that had been done recently, but I guess nobody has tried that yet.

I'll get those things downloading in a minute. Thanks for your quick reply

#7
rockmilk

Posted 22 September 2012 - 08:17 AM

Certified monkey.

Member
2,773 posts

#8
sethbob

Posted 22 September 2012 - 08:22 AM

Member

Member
10 posts

I had some difficulties with my profile and had to make a new one. It's still me though

MiniToolBox by Farbar Version: 23-07-2012
Ran by Elizabeth (administrator) on 22-09-2012 at 07:08:52
Microsoft Windows 7 Professional Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ===========================
===

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

========================= IP Configuration: ================================

Intel® PRO/Wireless 3945ABG Network Connection = Wireless Network Connection (Connected)
Broadcom NetLink ™ Gigabit Ethernet = Local Area Connection (Media disconnected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled

popd
# End of IPv4 configuration

Windows IP Configuration

Host Name . . . . . . . . . . . . : Elizabeth-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® PRO/Wireless 3945ABG Network Connection
Physical Address. . . . . . . . . : 00-1B-77-E2-A7-0B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5159:fc1f:15b4:91da%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, September 22, 2012 7:00:48 AM
Lease Expires . . . . . . . . . . : Sunday, September 23, 2012 7:00:47 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 218110839
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-FC-91-6A-00-1B-24-C3-38-C5
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetLink ™ Gigabit Ethernet
Physical Address. . . . . . . . . : 00-1B-24-C3-38-C5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953c:3cf5:1c8d:3f57:fefb(Preferred)
Link-local IPv6 Address . . . . . : fe80::3cf5:1c8d:3f57:fefb%16(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{30F7B07C-1439-4E04-AC7F-F935492C715A}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 192.168.1.1

Name: google.com
Addresses: 2001:4860:4007:800::1004
74.125.224.194
74.125.224.195
74.125.224.196
74.125.224.197
74.125.224.198
74.125.224.199
74.125.224.200
74.125.224.201
74.125.224.206
74.125.224.192
74.125.224.193

Pinging google.com [74.125.224.164] with 32 bytes of data:
Reply from 74.125.224.164: bytes=32 time=31ms TTL=56
Reply from 74.125.224.164: bytes=32 time=27ms TTL=56

Ping statistics for 74.125.224.164:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 27ms, Maximum = 31ms, Average = 29ms
Server: UnKnown
Address: 192.168.1.1

Name: yahoo.com
Addresses: 72.30.38.140
98.138.253.109
98.139.183.24

Pinging yahoo.com [72.30.38.140] with 32 bytes of data:
Reply from 72.30.38.140: bytes=32 time=907ms TTL=55
Reply from 72.30.38.140: bytes=32 time=1104ms TTL=55

Ping statistics for 72.30.38.140:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 907ms, Maximum = 1104ms, Average = 1005ms
Server: UnKnown
Address: 192.168.1.1

Name: bleepingcomputer.com
Address: 208.43.87.2

Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Request timed out.
Request timed out.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
11...00 1b 77 e2 a7 0b ......Intel® PRO/Wireless 3945ABG Network Connection
10...00 1b 24 c3 38 c5 ......Broadcom NetLink ™ Gigabit Ethernet
1...........................Software Loopback Interface 1
16...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.4 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.4 281
192.168.1.4 255.255.255.255 On-link 192.168.1.4 281
192.168.1.255 255.255.255.255 On-link 192.168.1.4 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.4 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.4 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
16 58 ::/0 On-link
1 306 ::1/128 On-link
16 58 2001::/32 On-link
16 306 2001:0:9d38:953c:3cf5:1c8d:3f57:fefb/128
On-link
11 281 fe80::/64 On-link
16 306 fe80::/64 On-link
16 306 fe80::3cf5:1c8d:3f57:fefb/128
On-link
11 281 fe80::5159:fc1f:15b4:91da/128
On-link
1 306 ff00::/8 On-link
16 306 ff00::/8 On-link
11 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 06 C:\Windows\System32\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 07 C:\Windows\System32\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/21/2012 06:16:36 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4275

Error: (09/21/2012 06:16:36 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4275

Error: (09/21/2012 06:16:36 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (09/21/2012 06:16:35 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3136

Error: (09/21/2012 06:16:35 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3136

Error: (09/21/2012 06:16:35 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (09/21/2012 06:16:34 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2138

Error: (09/21/2012 06:16:34 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2138

Error: (09/21/2012 06:16:34 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (09/21/2012 06:16:33 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 999

System errors:
=============
Error: (09/21/2012 08:24:20 PM) (Source: ACPI) (User: )
Description: : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.

Error: (09/21/2012 07:01:31 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 9:01:35 PM on ?9/?20/?2012 was unexpected.

Error: (09/19/2012 05:59:59 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort2.

Error: (09/19/2012 05:59:59 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort2.

Error: (09/19/2012 05:59:59 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort2.

Error: (09/19/2012 05:59:59 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort2.

Error: (09/19/2012 05:59:59 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort2.

Error: (09/19/2012 05:59:59 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort2.

Error: (09/19/2012 05:59:59 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort2.

Error: (09/19/2012 04:27:13 PM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because of an IO failure on volume C:.

Microsoft Office Sessions:
=========================
Error: (09/21/2012 06:16:36 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4275

Error: (09/21/2012 06:16:36 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4275

Error: (09/21/2012 06:16:36 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (09/21/2012 06:16:35 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3136

Error: (09/21/2012 06:16:35 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3136

Error: (09/21/2012 06:16:35 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (09/21/2012 06:16:34 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2138

Error: (09/21/2012 06:16:34 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2138

Error: (09/21/2012 06:16:34 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (09/21/2012 06:16:33 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 999

=========================== Installed Programs ============================

Adobe Flash Player 11 ActiveX (Version: 11.3.300.270)
Adobe Flash Player 11 Plugin (Version: 11.3.300.270)
Adobe Reader X (10.1.0) (Version: 10.1.0)
Apple Application Support (Version: 2.1.9)
Apple Mobile Device Support (Version: 5.2.0.6)
Apple Software Update (Version: 2.1.3.127)
avast! Free Antivirus (Version: 7.0.1466.0)
Bonjour (Version: 3.0.0.10)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Epson Connect
Epson Customer Participation (Version: 1.0.0.0)
Epson Download Navigator (Version: 1.0.1)
Epson Event Manager (Version: 2.50.0000)
EPSON NX430 Series Printer Uninstall
EPSON Scan
EpsonNet Print (Version: 2.4j)
Google Chrome (Version: 21.0.1180.89)
Google Talk Plugin (Version: 3.6.1.9117)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.1930)
Intel® TV Wizard
iTunes (Version: 10.6.3.25)
Java Auto Updater (Version: 2.1.6.0)
Java™ 6 Update 27 (Version: 6.0.270)
Java™ 7 Update 4 (Version: 7.0.40)
JavaFX 2.1.0 (Version: 2.1.0)
LG Verizon United Drivers (Version: 2.3.1)
Malwarebytes Anti-Malware version 1.62.0.1300 (Version: 1.62.0.1300)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Mozilla Firefox 14.0.1 (x86 en-US) (Version: 14.0.1)
Mozilla Maintenance Service (Version: 14.0.1)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
QuickTime (Version: 7.71.80.42)
RICOH R5U8xx Media Driver ver.3.62.02 (Version: 3.62.02)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553092)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553272) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598289) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
VoiceOver Kit (Version: 1.42.128.0)

========================= Memory info: ===================================

Percentage of memory in use: 26%
Total physical RAM: 3062.43 MB
Available physical RAM: 2257.85 MB
Total Pagefile: 6123.14 MB
Available Pagefile: 5315.88 MB
Total Virtual: 2047.88 MB
Available Virtual: 1942.79 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:135.95 GB) (Free:100.22 GB) NTFS

========================= Users: ========================================

User accounts for \\ELIZABETH-PC

Administrator Elizabeth Guest

**** End of log ****

Farbar Service Scanner Version: 19-09-2012
Ran by Elizabeth (administrator) on 22-09-2012 at 07:10:39
Running from "C:\Users\Elizabeth\Downloads"
Microsoft Windows 7 Professional Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Disabled Policy:
========================

Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.

Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1

Other Services:
==============

File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcore.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys
[2012-09-12 08:58] - [2012-08-22 10:16] - 1292144 ____A (Microsoft Corporation) A5EBB8F648000E88B7D9390B514976BF

C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\system32\ipnathlp.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit

**** End of log ****

Edited by sethbob, 22 September 2012 - 08:23 AM.

#9
rockmilk

Posted 22 September 2012 - 08:40 AM

Certified monkey.

Member
2,773 posts

Please download JavaRa to your desktop and unzip it to its own
folder
http://raproducts.or.../click.php?id=1
Run JavaRa.exe (double-click for XP/right-click and Run as Administrator for Vista), pick the language of your choice and click Select. Then
click Remove Older Versions.

Run the fix it below as admin it will remove tunnel adapters which are not needed.
http://go.microsoft....?linkid=9728872

Also untick Ipv6
http://support.microsoft.com/kb/929852

Your hosts content is blank lets fix that.

Open an elevated command prompt then copy and paste the following one at a time hitting enter after each.

cd C:\windows\system32\drivers\etc

takeown /a /f hosts

cacls hosts /p everyone:f

Reply Y Then copy and paste the text below hitting enter after.

attrib -s -h -r hosts

Close the command prompt window.

Go here and run the fix it for the hosts file,as admin.
http://support.microsoft.com/kb/972034

After the fix it runs then reboot,the hosts file should be restored to original.

Hit the start button then type services.msc then scroll down to the dnscache service right click it and then stop it the right click and select properties then select disable close all applications and then reboot machine and get me a fresh minitoolbox log.

I also need the autoruns log and the ad-ware cleaner log please.

Edited by rockmilk, 22 September 2012 - 08:41 AM.

#10
sethbob

Posted 22 September 2012 - 08:53 AM

Member

Member
10 posts

dnscache is not listed in the services window. I have a listing for DNS Client, but that's it.

Oh, and the autoruns and ad-ware logs?

Edited by sethbob, 22 September 2012 - 09:07 AM.

#11
rockmilk

Posted 22 September 2012 - 09:07 AM

Certified monkey.

Member
2,773 posts

dnscache is not listed in the services window. I have a listing for DNS Client, but that's it.

That is the one you need to disable it is not needed and even though it is related to the net it can cause the machine to run slow even while not on the net.

#12
sethbob

Posted 22 September 2012 - 09:13 AM

Member

Member
10 posts

Ok, I disabled DNS Client.

MiniToolBox by Farbar Version: 23-07-2012
Ran by Elizabeth (administrator) on 22-09-2012 at 08:11:40
Microsoft Windows 7 Professional Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Could not flush the DNS Resolver Cache: Function failed during execution.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

# ::1 localhost

========================= IP Configuration: ================================

Intel® PRO/Wireless 3945ABG Network Connection = Wireless Network Connection (Connected)
Broadcom NetLink ™ Gigabit Ethernet = Local Area Connection (Media disconnected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled

popd
# End of IPv4 configuration

Windows IP Configuration

Host Name . . . . . . . . . . . . : Elizabeth-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® PRO/Wireless 3945ABG Network Connection
Physical Address. . . . . . . . . : 00-1B-77-E2-A7-0B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, September 22, 2012 8:10:14 AM
Lease Expires . . . . . . . . . . : Sunday, September 23, 2012 8:10:17 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetLink ™ Gigabit Ethernet
Physical Address. . . . . . . . . : 00-1B-24-C3-38-C5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 192.168.1.1

Name: google.com
Addresses: 2001:4860:4007:800::1004
74.125.224.201
74.125.224.206
74.125.224.192
74.125.224.193
74.125.224.194
74.125.224.195
74.125.224.196
74.125.224.197
74.125.224.198
74.125.224.199
74.125.224.200

Pinging google.com [74.125.224.197] with 32 bytes of data:
Reply from 74.125.224.197: bytes=32 time=30ms TTL=56
Reply from 74.125.224.197: bytes=32 time=31ms TTL=56

Ping statistics for 74.125.224.197:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 30ms, Maximum = 31ms, Average = 30ms
Server: UnKnown
Address: 192.168.1.1

Name: yahoo.com
Addresses: 98.138.253.109
98.139.183.24
72.30.38.140

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Request timed out.
Reply from 98.139.183.24: bytes=32 time=221ms TTL=53

Ping statistics for 98.139.183.24:
Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),
Approximate round trip times in milli-seconds:
Minimum = 221ms, Maximum = 221ms, Average = 221ms
Server: UnKnown
Address: 192.168.1.1

Name: bleepingcomputer.com
Address: 208.43.87.2

Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Request timed out.
Request timed out.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
11...00 1b 77 e2 a7 0b ......Intel® PRO/Wireless 3945ABG Network Connection
10...00 1b 24 c3 38 c5 ......Broadcom NetLink ™ Gigabit Ethernet
1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.4 30
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.4 286
192.168.1.4 255.255.255.255 On-link 192.168.1.4 286
192.168.1.255 255.255.255.255 On-link 192.168.1.4 286
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.4 286
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.4 286
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
1 306 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 06 C:\Windows\System32\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 07 C:\Windows\System32\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/21/2012 06:16:36 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4275

Error: (09/21/2012 06:16:36 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4275

Error: (09/21/2012 06:16:36 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (09/21/2012 06:16:35 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3136

Error: (09/21/2012 06:16:35 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3136

Error: (09/21/2012 06:16:35 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (09/21/2012 06:16:34 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2138

Error: (09/21/2012 06:16:34 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2138

Error: (09/21/2012 06:16:34 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (09/21/2012 06:16:33 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 999

System errors:
=============
Error: (09/22/2012 07:35:49 AM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort2.

Error: (09/22/2012 07:35:49 AM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort2.

Error: (09/22/2012 07:35:49 AM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort2.

Error: (09/22/2012 07:35:49 AM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort2.

Error: (09/22/2012 07:35:49 AM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort2.

Error: (09/22/2012 07:33:38 AM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because of an IO failure on volume C:.

Error: (09/22/2012 07:32:23 AM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort2.

Error: (09/22/2012 07:32:23 AM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort2.

Error: (09/22/2012 07:32:23 AM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort2.

Error: (09/22/2012 07:32:23 AM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort2.

Microsoft Office Sessions:
=========================
Error: (09/21/2012 06:16:36 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4275

Error: (09/21/2012 06:16:36 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4275

Error: (09/21/2012 06:16:36 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (09/21/2012 06:16:35 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3136

Error: (09/21/2012 06:16:35 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3136

Error: (09/21/2012 06:16:35 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (09/21/2012 06:16:34 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2138

Error: (09/21/2012 06:16:34 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2138

Error: (09/21/2012 06:16:34 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (09/21/2012 06:16:33 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 999

=========================== Installed Programs ============================

Adobe Flash Player 11 ActiveX (Version: 11.3.300.270)
Adobe Flash Player 11 Plugin (Version: 11.3.300.270)
Adobe Reader X (10.1.0) (Version: 10.1.0)
Apple Application Support (Version: 2.1.9)
Apple Mobile Device Support (Version: 5.2.0.6)
Apple Software Update (Version: 2.1.3.127)
avast! Free Antivirus (Version: 7.0.1466.0)
Bonjour (Version: 3.0.0.10)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Epson Connect
Epson Customer Participation (Version: 1.0.0.0)
Epson Download Navigator (Version: 1.0.1)
Epson Event Manager (Version: 2.50.0000)
EPSON NX430 Series Printer Uninstall
EPSON Scan
EpsonNet Print (Version: 2.4j)
Google Chrome (Version: 21.0.1180.89)
Google Talk Plugin (Version: 3.6.1.9117)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.1930)
Intel® TV Wizard
iTunes (Version: 10.6.3.25)
Java™ 6 Update 27 (Version: 6.0.270)
Java™ 7 Update 4 (Version: 7.0.40)
JavaFX 2.1.0 (Version: 2.1.0)
LG Verizon United Drivers (Version: 2.3.1)
Malwarebytes Anti-Malware version 1.62.0.1300 (Version: 1.62.0.1300)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Mozilla Firefox 14.0.1 (x86 en-US) (Version: 14.0.1)
Mozilla Maintenance Service (Version: 14.0.1)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
QuickTime (Version: 7.71.80.42)
RICOH R5U8xx Media Driver ver.3.62.02 (Version: 3.62.02)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553092)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553272) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598289) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
VoiceOver Kit (Version: 1.42.128.0)

========================= Memory info: ===================================

Percentage of memory in use: 21%
Total physical RAM: 3062.43 MB
Available physical RAM: 2417.43 MB
Total Pagefile: 6123.14 MB
Available Pagefile: 5454.4 MB
Total Virtual: 2047.88 MB
Available Virtual: 1931.35 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:135.95 GB) (Free:100.02 GB) NTFS

========================= Users: ========================================

User accounts for \\ELIZABETH-PC

Administrator Elizabeth Guest

**** End of log ****