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PC with many virus-like problems but no virus


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#16
rockmilk

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open autoruns and un-tick the entries below.

+ "Bonjour Service" "Enables hardware devices and software services to automatically configure themselves on the network and advertise their presence." "Apple Inc." "c:\program files\bonjour\mdnsresponder.exe"
+ "MJWHAJWCIY" "Rootkit detection utility" "Sysinternals - www.sysinternals.com" "c:\users\elizabeth\appdata\local\temp\mjwhajwciy.exe"
+ "SIEHPILQB" "Rootkit detection utility" "Sysinternals - www.sysinternals.com" "c:\users\elizabeth\appdata\local\temp\siehpilqb.exe"
+ "WinDefend" "Protection against spyware and potentially unwanted software" "Microsoft Corporation" "c:\program files\windows defender\mpsvc.dll"
+ "YAGI" "Rootkit detection utility" "Sysinternals - www.sysinternals.com" "c:\users\elizabeth\appdata\local\temp\yagi.exe"
+ "ZMH" "Rootkit detection utility" "Sysinternals - www.sysinternals.com" "c:\users\elizabeth\appdata\local\temp\zmh.exe"
"HKLM\System\CurrentControlSet\Services" "" "" ""
+ "mdnsNSP" "Bonjour Namespace Provider" "Apple Inc." "c:\program files\bonjour\mdnsnsp.dll"
"HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors" "" "" ""

It also seems that norton was on this machine at one time run the removal tool.
http://www.softpedia...p=26173&t=4&i=1


1. Turn notebook OFF with button, hold 4 seconds.
2. Remove recharge plug
3. Remove battery
4. Leave it like this for about 5 minutes.
5. Put everything back and power the laptop again.


This procedure resets the Embedded Controller (EC),

After this please tell me how things are going.
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#17
rockmilk

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Also let me know if there are any issues within safemode after completing my last steps.
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#18
sethbob

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Safe mode looks fine.

I'll have my wife play around with the computer when she gets home today. She'll be able to say better than I can if it's working better.

Thanks for all your help.
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#19
rockmilk

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How about normal mode?
I think that you should still run a checkdisk.

Open an elevated command prompt and type chkdsk /r Hit enter then reply y when asked to schedule on next reboot.
Then reboot the machine let it run it may take a while to complete.

After the reboot then re-open an elevated command prompt and type sfc /scannow hit enter allow it to run then reboot your machine.
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#20
sethbob

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chkdsk is running, but is taking forever. I'll get back to you later on today.
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#21
rockmilk

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:thumbsup:
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#22
sethbob

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It's finally done running. I will post tonight or tomorrow once we see if things are working fine again.

Thanks for all your help.
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#23
rockmilk

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:thumbsup:
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#24
rshaffer61

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The question is did chkdsk find and\or repair anything?
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#25
rockmilk

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The question is did chkdsk find and\or repair anything?


http://www.ehow.com/...chkdsk-log.html

Post the log here.
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#26
sethbob

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The log is too big to post, and the file size is too big to attach.
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#27
rockmilk

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Upload it to filedropper.com You may need software such as 7zip.org to zip and send.


Is it still loading pages slow and un responsive?
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#28
rshaffer61

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Also if you save the log as txt file it may be a smaller size.
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#29
sethbob

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It is a txt file. It's a whopping 1.05 mb so it can't be attached here:(

Here's the filedropper link though

http://www.filedropper.com/cbs_3
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#30
rockmilk

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Not much there that is the cbs log from sfc /scannow

How is the machine running as far as opening applications?

Download the windows all in one repair tool and run it with all the boxes checked except the bottom two just make a restore point prior to doing so.
http://www.tweaking....all_in_one.html

Run the tool as admin and after it runs reboot the machine a couple of times.
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