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Bank account keeps being hijacked after online transactions [Closed]


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#1
kf_glasses

kf_glasses

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Hi, Thank you to anyone who can offer help and advice.

My mother is now all into the interweb (as she calls it) and does a lot of shopping online. She buys only from well know branded stores (e.g. waitrose, marks and spencers etc) but after the last 3 transactions she has completed online she has a few days later had a call from her bank to say that there has been unknown transactions on her account (the last unknown transaction was for £1,500!)

She only uses this card for online shopping so its not being cloned in the shops etc.

I have tried everything I can think of to scan the computer to see if there is any program running in the background (I don't know a great deal about all this stuff) but on doing some searching on the internet it advises that it might be some form of spyware/ malware so here I am.

The machine performance is slow, and she has asked me to "rebuild" it for her, but I am not sure that this will fix the problem.

I have done as suggested and scanned the computer using OTL and below you will find the log file as requested.

OTL logfile created on: 9/28/2012 7:40:42 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Sue\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7601.17514)
Locale: 00000409 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

6.00 Gb Total Physical Memory | 3.96 Gb Available Physical Memory | 65.94% Memory free
12.00 Gb Paging File | 9.87 Gb Available in Paging File | 82.24% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 917.56 Gb Total Space | 864.47 Gb Free Space | 94.21% Space Free | Partition Type: NTFS

Computer Name: SUE-PC | User Name: Sue | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/09/28 19:40:31 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Sue\Desktop\OTL.exe
PRC - [2012/09/20 16:36:08 | 000,690,096 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.exe
PRC - [2012/08/31 20:57:11 | 000,307,856 | ---- | M] (Google Inc.) -- C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
PRC - [2012/08/13 03:24:48 | 005,167,736 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files (x86)\AVG\AVG2012\avgidsagent.exe
PRC - [2012/07/31 03:37:02 | 002,596,984 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files (x86)\AVG\AVG2012\avgtray.exe
PRC - [2012/06/07 19:33:22 | 000,421,776 | ---- | M] (Apple Inc.) -- C:\Program Files\iTunesHelper.exe
PRC - [2012/02/23 13:30:40 | 000,059,240 | ---- | M] (Apple Inc.) -- C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
PRC - [2012/02/14 04:53:38 | 000,193,288 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe
PRC - [2012/01/23 05:43:08 | 000,247,728 | ---- | M] (TomTom) -- C:\Program Files (x86)\TomTom HOME 2\TomTomHOMERunner.exe
PRC - [2012/01/23 05:43:08 | 000,092,592 | ---- | M] (TomTom) -- C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe
PRC - [2011/06/09 14:06:06 | 000,507,624 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
PRC - [2010/11/17 10:35:34 | 000,514,544 | ---- | M] () -- C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe
PRC - [2010/10/12 17:28:26 | 000,726,456 | ---- | M] (Citrix Systems, Inc.) -- C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe
PRC - [2010/10/12 17:24:38 | 000,304,568 | ---- | M] (Citrix Systems, Inc.) -- C:\Program Files (x86)\Citrix\ICA Client\concentr.exe
PRC - [2010/08/21 00:53:08 | 000,689,472 | ---- | M] (SoftThinks SAS) -- C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe
PRC - [2010/08/11 18:19:16 | 000,781,536 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
PRC - [2010/03/03 20:16:06 | 000,013,336 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
PRC - [2010/03/03 20:16:04 | 000,284,696 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
PRC - [2009/06/09 15:11:14 | 000,155,648 | ---- | M] (Stardock Corporation) -- C:\Program Files\Dell\DellDock\DockLogin.exe


========== Modules (No Company Name) ==========

MOD - [2012/06/15 11:14:57 | 012,436,480 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\7b7fbe651c6e72f12099a298654c9594\System.Windows.Forms.ni.dll
MOD - [2012/06/13 23:36:36 | 001,591,808 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\6bb439b3f87736d3248ae27d43e2c0d6\System.Drawing.ni.dll
MOD - [2012/05/11 12:55:32 | 000,452,608 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\IAStorUtil\635b3aec298ad5e8c903b2323d79cc5a\IAStorUtil.ni.dll
MOD - [2012/05/09 18:34:09 | 000,771,584 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\03dee80574f4ec770b6f77ca030ded6c\System.Runtime.Remoting.ni.dll
MOD - [2012/05/09 18:33:26 | 003,347,968 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsBase\46fce56db7685a586d3eeb7c373e3c1c\WindowsBase.ni.dll
MOD - [2012/05/09 18:33:20 | 005,452,800 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\ba3d70b651454c7d49b407b93663bfed\System.Xml.ni.dll
MOD - [2012/05/09 18:33:17 | 000,971,264 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\cfa9c506bfb9254c89dace7b83bc9f9d\System.Configuration.ni.dll
MOD - [2012/05/09 18:33:16 | 007,967,232 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\ce9ff6baf9053ed2ed673d948179195c\System.ni.dll
MOD - [2012/05/09 18:33:11 | 011,492,864 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\acfc1391e45fedd2a359778ea57d914c\mscorlib.ni.dll
MOD - [2011/09/27 07:23:00 | 000,087,912 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
MOD - [2011/09/27 07:22:40 | 001,242,472 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
MOD - [2010/11/24 22:44:02 | 000,375,280 | ---- | M] () -- c:\Program Files (x86)\Common Files\Roxio Shared\DLLShared\SQLite352.dll
MOD - [2010/11/17 10:35:34 | 000,514,544 | ---- | M] () -- C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe
MOD - [2010/08/11 18:19:34 | 000,077,024 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\zlib1.dll
MOD - [2010/08/11 18:19:32 | 000,109,792 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STPE.dll
MOD - [2010/08/11 18:19:32 | 000,072,928 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STRegistry.dll
MOD - [2010/08/11 18:19:30 | 000,232,672 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STFiles.dll
MOD - [2010/08/11 18:19:30 | 000,126,176 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STLog.dll
MOD - [2010/08/11 18:19:30 | 000,119,008 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STNLS.dll
MOD - [2010/08/11 18:19:26 | 001,121,504 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\libxml2.dll
MOD - [2010/08/11 18:19:16 | 000,781,536 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe


========== Services (SafeList) ==========

SRV:64bit: - [2010/09/22 18:10:10 | 000,057,184 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe -- (wlcrasvc)
SRV:64bit: - [2010/05/18 03:03:54 | 000,203,264 | ---- | M] (AMD) [Auto | Running] -- C:\Windows\SysNative\atiesrxx.exe -- (AMD External Events Utility)
SRV:64bit: - [2009/07/14 02:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2009/06/09 15:11:14 | 000,155,648 | ---- | M] (Stardock Corporation) [Auto | Running] -- C:\Program Files\Dell\DellDock\DockLogin.exe -- (DockLoginService)
SRV - [2012/09/20 16:36:09 | 000,250,288 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2012/08/23 11:31:24 | 002,148,216 | ---- | M] (AVG) [Auto | Running] -- C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe -- (TuneUp.UtilitiesSvc)
SRV - [2012/08/13 03:24:48 | 005,167,736 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files (x86)\AVG\AVG2012\avgidsagent.exe -- (AVGIDSAgent)
SRV - [2012/07/13 13:28:36 | 000,160,944 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files (x86)\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2012/02/14 04:53:38 | 000,193,288 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe -- (avgwd)
SRV - [2012/01/23 05:43:08 | 000,092,592 | ---- | M] (TomTom) [Auto | Running] -- C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe -- (TomTomHOMEService)
SRV - [2010/11/25 05:34:18 | 000,219,632 | ---- | M] (Sonic Solutions) [Auto | Stopped] -- C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe -- (RoxWatch12)
SRV - [2010/11/25 05:33:18 | 001,116,656 | ---- | M] (Sonic Solutions) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe -- (RoxMediaDB12OEM)
SRV - [2010/08/25 20:28:54 | 002,823,000 | ---- | M] (Dell, Inc.) [Auto | Running] -- C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe -- (NOBU)
SRV - [2010/08/21 00:53:08 | 000,689,472 | ---- | M] (SoftThinks SAS) [Auto | Running] -- C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe -- (SftService)
SRV - [2010/03/18 14:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2010/03/03 20:16:06 | 000,013,336 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe -- (IAStorDataMgrSvc)
SRV - [2009/06/10 22:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2012/08/24 15:43:16 | 000,384,352 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\avgtdia.sys -- (Avgtdia)
DRV:64bit: - [2012/07/26 03:21:28 | 000,291,680 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\avgldx64.sys -- (Avgldx64)
DRV:64bit: - [2012/04/19 04:50:26 | 000,028,480 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\avgidsha.sys -- (AVGIDSHA)
DRV:64bit: - [2012/03/01 07:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2012/02/15 12:01:50 | 000,052,736 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2012/01/31 04:46:48 | 000,036,944 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\avgrkx64.sys -- (Avgrkx64)
DRV:64bit: - [2011/12/23 13:32:14 | 000,047,696 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\Windows\SysNative\drivers\avgmfx64.sys -- (Avgmfx64)
DRV:64bit: - [2011/12/23 13:32:04 | 000,029,776 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\avgidsfiltera.sys -- (AVGIDSFilter)
DRV:64bit: - [2011/12/23 13:31:58 | 000,124,496 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\avgidsdrivera.sys -- (AVGIDSDriver)
DRV:64bit: - [2011/05/10 08:06:14 | 000,022,528 | ---- | M] (Apple Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\netaapl64.sys -- (Netaapl)
DRV:64bit: - [2011/03/11 07:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 07:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2011/02/02 22:28:24 | 000,022,016 | ---- | M] (Windows ® Win 7 DDK provider) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lmvac.sys -- (LTXMD_VAC)
DRV:64bit: - [2010/11/20 14:33:35 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 12:07:05 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/07/31 00:36:38 | 000,025,072 | ---- | M] (PC-Doctor, Inc.) [Kernel | On_Demand | Running] -- c:\Program Files\Dell Support Center\pcdsrvc_x64.pkms -- (PCDSRVC{1E208CE0-FB7451FF-06020101}_0)
DRV:64bit: - [2010/07/14 12:51:56 | 000,087,600 | ---- | M] (Citrix Systems, Inc.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\ctxusbm.sys -- (ctxusbm)
DRV:64bit: - [2010/05/18 03:35:30 | 006,853,632 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (amdkmdag)
DRV:64bit: - [2010/05/18 02:30:28 | 000,263,680 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmpag.sys -- (amdkmdap)
DRV:64bit: - [2010/04/08 13:12:02 | 000,124,944 | ---- | M] (ATI Technologies, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\AtiHdmi.sys -- (AtiHdmiService)
DRV:64bit: - [2010/03/19 03:00:00 | 000,055,856 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\PxHlpa64.sys -- (PxHlpa64)
DRV:64bit: - [2009/11/01 20:16:50 | 000,033,736 | ---- | M] (HTC, Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\ANDROIDUSB.sys -- (HTCAND64)
DRV:64bit: - [2009/07/31 04:58:42 | 000,236,544 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2009/07/20 19:27:34 | 000,027,136 | ---- | M] (Realtek ) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\RtNdPt60.sys -- (RtNdPt60)
DRV:64bit: - [2009/07/14 02:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/14 02:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/14 02:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/14 01:09:50 | 000,019,968 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usb8023x.sys -- (usb_rndisx)
DRV:64bit: - [2009/06/10 21:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 21:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 21:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 21:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/06/05 03:54:36 | 000,408,600 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
DRV:64bit: - [2009/05/18 13:17:08 | 000,034,152 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2008/10/24 19:55:28 | 000,043,008 | ---- | M] (Realtek Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RtTeam60.sys -- (TEAM)
DRV:64bit: - [2008/10/24 19:55:28 | 000,043,008 | ---- | M] (Realtek Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RtTeam60.sys -- (RTTEAMPT)
DRV:64bit: - [2007/12/03 19:20:54 | 000,024,064 | ---- | M] (Windows ® Codename Longhorn DDK provider) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RtVlan60.sys -- (RTVLANPT)
DRV:64bit: - [2007/05/14 17:06:18 | 000,027,520 | ---- | M] (Research In Motion Limited) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RimUsb_AMD64.sys -- (RimUsb)
DRV:64bit: - [2006/11/01 12:51:00 | 000,151,656 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WimFltr.sys -- (WimFltr)
DRV - [2012/07/04 15:26:12 | 000,011,880 | ---- | M] (TuneUp Software) [Kernel | On_Demand | Running] -- C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesDriver64.sys -- (TuneUpUtilitiesDrv)
DRV - [2009/07/14 02:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE:64bit: - HKLM\..\SearchScopes\{49606DC7-976D-4030-A74E-9FB5C842FA68}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE:64bit: - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE:64bit: - HKLM\..\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2410}: "URL" = http://dts.search-re...q={searchTerms}
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{49606DC7-976D-4030-A74E-9FB5C842FA68}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKLM\..\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2410}: "URL" = http://dts.search-re...q={searchTerms}

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.uk.msn.com/USCON/2
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
IE - HKCU\..\URLSearchHook: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - No CLSID value found
IE - HKCU\..\URLSearchHook: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - No CLSID value found
IE - HKCU\..\SearchScopes,DefaultScope = {0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE8SRC
IE - HKCU\..\SearchScopes\{0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9}: "URL" = http://search.babylo...000b8ac6fddf1ee
IE - HKCU\..\SearchScopes\{34DD72CF-083C-4F0B-BB2F-12768798DD04}: "URL" = http://www.google.co...GGHP_en-GBGB420
IE - HKCU\..\SearchScopes\{4F738935-3615-46C9-9DA4-F457C1B9146D}: "URL" = http://uk.search.yah...p={SearchTerms}
IE - HKCU\..\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2410}: "URL" = http://dts.search-re...q={searchTerms}
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local


========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF:64bit: - HKLM\Software\MozillaPlugins\@mcafee.com/MSC,version=10: c:\PROGRA~1\mcafee\msc\NPMCSN~1.DLL File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@garmin.com/GpsControl: C:\Program Files (x86)\Garmin GPS Plugin\npGarmin.dll (GARMIN Corp.)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@mcafee.com/MSC,version=10: c:\progra~2\mcafee\msc\npmcsn~1.dll File not found
FF - HKLM\Software\MozillaPlugins\@mcafee.com/SAFFPlugin: C:\Program Files (x86)\McAfee\SiteAdvisor\npmcffplg32.dll File not found
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3508.1109: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3555.0308: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll (Google Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{4ED1F68A-5463-4931-9384-8FFF5ED91D92}: C:\Program Files (x86)\McAfee\SiteAdvisor
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{D19CA586-DD6C-4a0a-96F8-14644F340D60}: C:\Program Files (x86)\Common Files\McAfee\SystemCore
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{1E73965B-8B48-48be-9C8D-68B920ABC1C4}: C:\Program Files (x86)\AVG\AVG2012\Firefox4\ [2012/09/10 16:54:52 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{F53C93F1-07D5-430c-86D4-C9531B27DFAF}: C:\Program Files (x86)\AVG\AVG2012\Firefox\DoNotTrack\ [2012/08/21 14:50:56 | 000,000,000 | ---D | M]

[2012/02/02 20:14:48 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Sue\AppData\Roaming\Mozilla\Extensions
[2012/02/02 20:14:48 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Sue\AppData\Roaming\Mozilla\Extensions\[email protected]
[2012/06/10 22:08:42 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Sue\AppData\Roaming\Mozilla\Firefox\Profiles\extensions

========== Chrome ==========

CHR - homepage: http://www.google.com/
CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}{google:searchFieldtrialParameter}sourceid=chrome&ie={inputEncoding}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client=chrome&hl={language}&q={searchTerms}
CHR - homepage: http://www.google.com/
CHR - plugin: Shockwave Flash (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\21.0.1180.89\PepperFlash\pepflashplayer.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\21.0.1180.89\gcswf32.dll
CHR - plugin: Remoting Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\21.0.1180.89\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\21.0.1180.89\pdf.dll
CHR - plugin: AVG Internet Security (Enabled) = C:\Users\Sue\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla\12.0.0.2210_0\plugins/avgnpss.dll
CHR - plugin: Adobe Acrobat (Enabled) = C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll
CHR - plugin: Java Deployment Toolkit 6.0.290.11 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
CHR - plugin: Java™ Platform SE 6 U29 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll
CHR - plugin: QuickTime Plug-in 7.7.2 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll
CHR - plugin: QuickTime Plug-in 7.7.2 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll
CHR - plugin: QuickTime Plug-in 7.7.2 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll
CHR - plugin: QuickTime Plug-in 7.7.2 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll
CHR - plugin: QuickTime Plug-in 7.7.2 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll
CHR - plugin: QuickTime Plug-in 7.7.2 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin6.dll
CHR - plugin: QuickTime Plug-in 7.7.2 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin7.dll
CHR - plugin: Garmin Communicator Plug-In (Enabled) = C:\Program Files (x86)\Garmin GPS Plugin\npGarmin.dll
CHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll
CHR - plugin: Windows Live\u0099 Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
CHR - plugin: iTunes Application Detector (Enabled) = C:\Program Files\Mozilla Plugins\npitunes.dll
CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll
CHR - Extension: AVG Safe Search = C:\Users\Sue\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla\12.0.0.2210_0\
CHR - Extension: AVG Do Not Track = C:\Users\Sue\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof\12.0.0.2166_0\
CHR - Extension: Vid-Saver = C:\Users\Sue\AppData\Local\Google\Chrome\User Data\Default\Extensions\pgmfkblbflahhponhjmkcnpjinenhlnc\1.17.20_0\

O1 HOSTS File: ([2009/06/10 22:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (AVG Do Not Track) - {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files (x86)\AVG\AVG2012\avgdtiea.dll (AVG Technologies CZ, s.r.o.)
O2:64bit: - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssiea.dll (AVG Technologies CZ, s.r.o.)
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2:64bit: - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7529.1424\swg64.dll (Google Inc.)
O2 - BHO: (AVG Do Not Track) - {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (Skype add-on for Internet Explorer) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.7529.1424\swg.dll (Google Inc.)
O3:64bit: - HKLM\..\Toolbar: (no name) - !{98889811-442D-49dd-99D7-DC866BE87DBC} - No CLSID value found.
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3:64bit: - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found.
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - !{98889811-442D-49dd-99D7-DC866BE87DBC} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - {99079a25-328f-4bd4-be04-00955acaa0a7} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3:64bit: - HKCU\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG2012\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [ConnectionCenter] C:\Program Files (x86)\Citrix\ICA Client\concentr.exe (Citrix Systems, Inc.)
O4 - HKLM..\Run: [Dell DataSafe Online] C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe (Dell, Inc.)
O4 - HKLM..\Run: [Desktop Disc Tool] C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe ()
O4 - HKLM..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe (Intel Corporation)
O4 - HKLM..\Run: [RoxWatchTray] C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe (Sonic Solutions)
O4 - HKLM..\Run: [StartCCC] c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)
O4 - HKCU..\Run: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe (Apple Inc.)
O4 - HKCU..\Run: [TomTomHOME.exe] C:\Program Files (x86)\TomTom HOME 2\TomTomHOMERunner.exe (TomTom)
O4 - HKLM..\RunOnce: [DSUpdateLauncher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe (Dell)
O4 - HKLM..\RunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe (Softthinks)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoControlPanel = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O9:64bit: - Extra Button: AVG Do Not Track - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files (x86)\AVG\AVG2012\avgdtiea.dll (AVG Technologies CZ, s.r.o.)
O9 - Extra Button: AVG Do Not Track - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll (AVG Technologies CZ, s.r.o.)
O9 - Extra Button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000005 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000005 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O15 - HKCU\..Trusted Domains: internet ([]about in Trusted sites)
O15 - HKCU\..Trusted Domains: mcafee.com ([]http in Trusted sites)
O15 - HKCU\..Trusted Domains: mcafee.com ([]https in Trusted sites)
O16:64bit: - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_23)
O16:64bit: - DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_23)
O16:64bit: - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Reg Error: Key error.)
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} file:///C:/Program%20Files%20(x86)/Chuzzle%20Deluxe/Images/stg_drm.ocx (SpinTop DRM Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} file:///C:/Program%20Files%20(x86)/Chuzzle%20Deluxe/Images/armhelper.ocx (ArmHelper Control)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.0.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{36AD6E71-EAA9-4A44-8641-11F2A47A45AE}: DhcpNameServer = 192.168.0.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{47122AEA-7551-452D-9097-8FAAD1623094}: DhcpNameServer = 192.168.42.129
O18:64bit: - Protocol\Handler\dssrequest - No CLSID value found
O18:64bit: - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgppa.dll (AVG Technologies CZ, s.r.o.)
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\msdaipp - No CLSID value found
O18:64bit: - Protocol\Handler\msdaipp\0x00000001 - No CLSID value found
O18:64bit: - Protocol\Handler\msdaipp\oledb - No CLSID value found
O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\mso-offdap - No CLSID value found
O18:64bit: - Protocol\Handler\mso-offdap11 - No CLSID value found
O18:64bit: - Protocol\Handler\sacore - No CLSID value found
O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
O18:64bit: - Protocol\Handler\skype-ie-addon-data - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O18 - Protocol\Handler\dssrequest - No CLSID value found
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll (AVG Technologies CZ, s.r.o.)
O18 - Protocol\Handler\msdaipp\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O18 - Protocol\Handler\msdaipp\oledb {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O18 - Protocol\Handler\sacore - No CLSID value found
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O18:64bit: - Protocol\Filter\application/x-ica - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica; charset=euc-jp - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica; charset=ISO-8859-1 - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica; charset=MS936 - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica; charset=MS949 - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica; charset=MS950 - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica; charset=UTF8 - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica; charset=UTF-8 - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica;charset=euc-jp - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica;charset=ISO-8859-1 - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica;charset=MS936 - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica;charset=MS949 - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica;charset=MS950 - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica;charset=UTF8 - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica;charset=UTF-8 - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-mfe-ipt - No CLSID value found
O18:64bit: - Protocol\Filter\ica - No CLSID value found
O18:64bit: - Protocol\Filter\text/xml - No CLSID value found
O18 - Protocol\Filter\application/x-ica {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica; charset=euc-jp {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica; charset=ISO-8859-1 {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica; charset=MS936 {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica; charset=MS949 {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica; charset=MS950 {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica; charset=UTF8 {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica; charset=UTF-8 {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica;charset=euc-jp {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica;charset=ISO-8859-1 {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica;charset=MS936 {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica;charset=MS949 {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica;charset=MS950 {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica;charset=UTF8 {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica;charset=UTF-8 {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-mfe-ipt - No CLSID value found
O18 - Protocol\Filter\ica {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O20 - HKCU Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2011/10/27 19:05:53 | 000,000,000 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *)
O34 - HKLM BootExecute: (C:\PROGRA~2\AVG\AVG2012\avgrsa.exe /sync /restart)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2012/09/28 19:40:29 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\Sue\Desktop\OTL.exe
[2012/09/28 19:33:40 | 000,035,192 | ---- | C] (AVG) -- C:\Windows\SysNative\TURegOpt.exe
[2012/09/28 19:33:40 | 000,026,488 | ---- | C] (AVG) -- C:\Windows\SysNative\authuitu.dll
[2012/09/28 19:33:40 | 000,021,880 | ---- | C] (AVG) -- C:\Windows\SysWow64\authuitu.dll
[2012/09/28 19:33:20 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG PC TuneUp
[2012/09/28 19:33:08 | 000,000,000 | ---D | C] -- C:\Users\Sue\AppData\Roaming\AVG
[2012/09/28 19:32:41 | 000,000,000 | ---D | C] -- C:\ProgramData\AVG
[2012/09/28 19:32:29 | 000,000,000 | -HSD | C] -- C:\ProgramData\{D1D4879F-2279-49C9-AEBF-3B95C84EAA8F}
[2012/09/20 16:37:59 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome
[2012/09/10 16:54:52 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG
[2012/09/06 19:27:04 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\smartdl
[2012/09/06 19:12:35 | 000,000,000 | R--D | C] -- C:\Users\Sue\Documents\Scanned Documents
[2012/09/06 19:12:34 | 000,000,000 | ---D | C] -- C:\Users\Sue\Documents\Fax
[2012/09/06 14:42:29 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Skype
[2012/09/06 14:42:29 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Skype
[2012/06/07 19:33:24 | 000,293,776 | ---- | C] (Apple Inc.) -- C:\Program Files\iTunesOutlookAddIn.dll
[2012/06/07 19:33:22 | 000,421,776 | ---- | C] (Apple Inc.) -- C:\Program Files\iTunesHelper.exe
[2012/06/07 19:33:22 | 000,156,560 | ---- | C] (Apple Inc.) -- C:\Program Files\iTunesHelper.dll
[2012/06/07 19:33:20 | 000,403,344 | ---- | C] (Apple Inc.) -- C:\Program Files\iTunesAdmin.dll
[2012/06/07 19:33:12 | 009,777,040 | ---- | C] (Apple Inc.) -- C:\Program Files\iTunes.exe
[2012/06/07 19:33:08 | 021,139,344 | ---- | C] (Apple Inc.) -- C:\Program Files\iTunes.dll
[2012/06/07 19:33:04 | 003,008,536 | ---- | C] (Gracenote, Inc.) -- C:\Program Files\gnsdk_dsp.dll
[2012/06/07 19:33:04 | 000,776,216 | ---- | C] (Gracenote, Inc.) -- C:\Program Files\gnsdk_sdkmanager.dll
[2012/06/07 19:33:04 | 000,262,680 | ---- | C] (Gracenote, Inc.) -- C:\Program Files\gnsdk_submit.dll
[2012/06/07 19:33:04 | 000,219,672 | ---- | C] (Gracenote, Inc.) -- C:\Program Files\gnsdk_musicid.dll
[2012/04/05 17:28:12 | 000,112,488 | ---- | C] (Apple Inc.) -- C:\Program Files\ITDetector.ocx
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2012/09/28 19:40:31 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Sue\Desktop\OTL.exe
[2012/09/28 19:33:21 | 000,002,191 | ---- | M] () -- C:\Users\Public\Desktop\AVG 1-Click Maintenance.lnk
[2012/09/28 19:33:21 | 000,002,143 | ---- | M] () -- C:\Users\Public\Desktop\AVG PC TuneUp.lnk
[2012/09/28 19:24:28 | 000,000,422 | ---- | M] () -- C:\Windows\tasks\SystemToolsDailyTest.job
[2012/09/28 19:19:06 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2012/09/28 19:13:32 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2012/09/28 19:13:32 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2012/09/28 19:13:15 | 000,726,444 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2012/09/28 19:13:15 | 000,628,414 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2012/09/28 19:13:15 | 000,110,598 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2012/09/28 19:06:19 | 000,000,888 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2012/09/28 19:06:17 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/09/28 19:06:12 | 536,072,191 | -HS- | M] () -- C:\hiberfil.sys
[2012/09/28 19:01:48 | 095,969,172 | ---- | M] () -- C:\Windows\SysNative\drivers\AVG\incavi.avm
[2012/09/20 18:49:00 | 000,000,892 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2012/09/20 16:37:59 | 000,002,221 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2012/09/20 16:37:59 | 000,002,205 | ---- | M] () -- C:\Users\Sue\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2012/09/28 19:33:21 | 000,002,191 | ---- | C] () -- C:\Users\Public\Desktop\AVG 1-Click Maintenance.lnk
[2012/09/28 19:33:21 | 000,002,143 | ---- | C] () -- C:\Users\Public\Desktop\AVG PC TuneUp.lnk
[2012/09/28 19:33:20 | 000,002,155 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG PC TuneUp.lnk
[2012/09/20 16:37:59 | 000,002,221 | ---- | C] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2012/09/20 16:37:59 | 000,002,205 | ---- | C] () -- C:\Users\Sue\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2012/08/20 19:43:17 | 000,000,036 | ---- | C] () -- C:\Users\Sue\AppData\Local\housecall.guid.cache
[2012/06/26 18:35:36 | 000,000,000 | ---- | C] () -- C:\Users\Sue\AppData\Local\rx_image32.Cache
[2012/04/05 17:27:20 | 000,064,083 | ---- | C] () -- C:\Program Files\Acknowledgements.rtf
[2011/10/14 11:21:11 | 000,000,000 | ---- | C] () -- C:\Users\Sue\AppData\Local\{C945869F-C7BD-4F9E-A3CA-1C27B77AE677}
[2011/07/13 16:06:24 | 000,000,000 | ---- | C] () -- C:\Users\Sue\AppData\Local\{D7DD5880-8331-4F49-A047-5F48C8924CC7}
[2011/05/30 21:30:22 | 000,000,000 | ---- | C] () -- C:\Users\Sue\AppData\Local\{DDE84126-AFA4-4C0C-BB9F-021614AB9ABD}
[2011/02/26 23:12:51 | 000,000,021 | ---- | C] () -- C:\Windows\raptinfo.dat
[2011/02/25 21:11:29 | 000,000,376 | ---- | C] () -- C:\Windows\ODBC.INI
[2011/02/22 06:56:18 | 000,000,000 | ---- | C] () -- C:\Windows\ativpsrm.bin
[2011/02/22 06:33:26 | 000,002,137 | ---- | C] () -- C:\Windows\SysWow64\atipblag.dat

========== ZeroAccess Check ==========

[2009/07/14 05:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2012/06/09 06:43:10 | 014,172,672 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2012/06/09 05:41:00 | 012,873,728 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/14 02:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 13:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/14 02:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== LOP Check ==========

[2012/09/28 19:33:08 | 000,000,000 | ---D | M] -- C:\Users\Sue\AppData\Roaming\AVG
[2012/03/01 18:19:35 | 000,000,000 | ---D | M] -- C:\Users\Sue\AppData\Roaming\AVG2012
[2012/03/08 20:57:40 | 000,000,000 | ---D | M] -- C:\Users\Sue\AppData\Roaming\Babylon
[2012/03/08 20:50:35 | 000,000,000 | ---D | M] -- C:\Users\Sue\AppData\Roaming\FreeAudioPack
[2012/01/08 15:12:41 | 000,000,000 | ---D | M] -- C:\Users\Sue\AppData\Roaming\Garmin
[2011/07/02 18:44:28 | 000,000,000 | ---D | M] -- C:\Users\Sue\AppData\Roaming\ICAClient
[2011/02/27 19:13:31 | 000,000,000 | ---D | M] -- C:\Users\Sue\AppData\Roaming\SpinTop
[2012/02/02 20:14:44 | 000,000,000 | ---D | M] -- C:\Users\Sue\AppData\Roaming\TomTom
[2012/09/17 08:11:16 | 000,000,000 | ---D | M] -- C:\Users\Sue\AppData\Roaming\uTorrent
[2011/03/05 13:23:11 | 000,000,000 | ---D | M] -- C:\Users\Sue\AppData\Roaming\Windows Live Writer

========== Purity Check ==========



========== Files - Unicode (All) ==========
[2012/02/27 23:52:28 | 000,000,040 | ---- | M] ()(C:\Windows\SysNative\?¸) -- C:\Windows\SysNative\ઐ¸
[2012/02/27 23:52:28 | 000,000,040 | ---- | C] ()(C:\Windows\SysNative\?¸) -- C:\Windows\SysNative\ઐ¸
[2012/01/02 12:11:42 | 000,000,040 | ---- | M] ()(C:\Windows\SysNative\?³) -- C:\Windows\SysNative\ઐ³
[2012/01/02 12:11:42 | 000,000,040 | ---- | C] ()(C:\Windows\SysNative\?³) -- C:\Windows\SysNative\ઐ³

========== Alternate Data Streams ==========

@Alternate Data Stream - 94 bytes -> C:\ProgramData\TEMP:CFFA5D33
@Alternate Data Stream - 126 bytes -> C:\ProgramData\TEMP:C39E55C5
@Alternate Data Stream - 116 bytes -> C:\ProgramData\TEMP:FDDD37E8

< End of report >


Again, many thanks for any help / suggestions :-)

Katie
  • 0

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#2
emeraldnzl

emeraldnzl

    GeekU Instructor

  • GeekU Moderator
  • 19,989 posts
Hello kf_glasses,

Welcome back to Geekstogo.

Now

Please run OTL.exe
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :OTL
    IE:64bit: - HKLM\..\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2410}: "URL" = http://dts.search-re...q={searchTerms}
    IE - HKLM\..\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2410}: "URL" = http://dts.search-re...q={searchTerms}
    IE - HKCU\..\URLSearchHook: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - No CLSID value found
    IE - HKCU\..\URLSearchHook: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - No CLSID value found
    IE - HKCU\..\SearchScopes,DefaultScope = {0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9}
    FF - HKLM\Software\MozillaPlugins\@mcafee.com/MSC,version=10: c:\progra~2\mcafee\msc\npmcsn~1.dll File not found
    FF - HKLM\Software\MozillaPlugins\@mcafee.com/SAFFPlugin: C:\Program Files (x86)\McAfee\SiteAdvisor\npmcffplg32.dll File not found
    FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{4ED1F68A-5463-4931-9384-8FFF5ED91D92}: C:\Program Files (x86)\McAfee\SiteAdvisor
    FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{D19CA586-DD6C-4a0a-96F8-14644F340D60}: C:\Program Files (x86)\Common Files\McAfee\SystemCore
    O3:64bit: - HKLM\..\Toolbar: (no name) - !{98889811-442D-49dd-99D7-DC866BE87DBC} - No CLSID value found.
    O3:64bit: - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found.
    O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
    O3 - HKLM\..\Toolbar: (no name) - !{98889811-442D-49dd-99D7-DC866BE87DBC} - No CLSID value found.
    O3 - HKLM\..\Toolbar: (no name) - {99079a25-328f-4bd4-be04-00955acaa0a7} - No CLSID value found.
    O3 - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found.
    O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
    O4 - HKLM..\Run: [] File not found
    O18:64bit: - Protocol\Handler\sacore - No CLSID value found
    O18 - Protocol\Handler\dssrequest - No CLSID value found
    O18:64bit: - Protocol\Filter\application/x-mfe-ipt - No CLSID value found
    [2012/02/27 23:52:28 | 000,000,040 | ---- | M] ()(C:\Windows\SysNative\?¸) -- C:\Windows\SysNative\?¸
    [2012/02/27 23:52:28 | 000,000,040 | ---- | C] ()(C:\Windows\SysNative\?¸) -- C:\Windows\SysNative\?¸
    [2012/01/02 12:11:42 | 000,000,040 | ---- | M] ()(C:\Windows\SysNative\?³) -- C:\Windows\SysNative\?³
    [2012/01/02 12:11:42 | 000,000,040 | ---- | C] ()(C:\Windows\SysNative\?³) -- C:\Windows\SysNative\?³
    
    :Files
    ipconfig /flushdns /c
    
    :Commands
    [CreateRestorePoint]
    [ResetHosts]
    [emptyflash]
    [emptyjava]
    [Reboot]
    
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot when it is done
  • It will produce a log for you on reboot, please post that log in your next reply. The log is saved in the same location as OTL.
Next

Please download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy & Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

Lastly in this post

Please download MbrScan to your desktop

  • Run MbrScan
  • Place a tick in the asm Code box just below the report button
  • Then press the report button
Posted Image
Copy and paste the generated report to your next post please

So when you return please post
  • OTL.txt
  • MBAM log
  • MbrScan report

  • 0

#3
kf_glasses

kf_glasses

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts
Thank you for your help with this. I have done as you suggested - however the OTL log does not seem to have been created! I have done a search and the only log i can find is the one from friday (I did run it twice just to check in case I had done something wrong).

Below are the others you asked for.

Thanks again
Katie

MBAM LOG:

Malwarebytes Anti-Malware 1.65.0.1400
www.malwarebytes.org

Database version: v2012.09.30.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 8.0.7601.17514
Sue :: SUE-PC [administrator]

30/09/2012 13:55:48
mbam-log-2012-09-30 (13-55-48).txt

Scan type: Full scan (C:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 364218
Time elapsed: 42 minute(s),

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 1
HKCR\CrossriderApp0003491.BHO (PUP.GamePlayLab) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

MBR SCAN LOG:

MBRScan v1.1.1

OS : Windows 7 Service Pack 1 (64 bit)
PROCESSOR : Intel64 Family 6 Model 23 Stepping 10, GenuineIntel
BOOT : Normal Boot
DATE : 2012/09/30 (ISO 8601) at 14:41:39
________________________________________________________________________________

DISK : Device\Harddisk0\DR0 __WDC WD10 01FAES-75W7A (05.0)
BUS_TYPE : (0x03) P-ATA
USE_PIO : NO
MAX_TRANSFER : 128 Kb
ALIGNMENT_MASK : word aligned
________________________________________________________________________________

Device\Harddisk0\DR0 931.5 Go [Fixed] ==> 7 MBR Code

MBR_MD5 : 2E328342E0FBF2CA1CE85C15851F32CD
MBR_SHA1 : F0A649198EC40B4A3FE002D95785E095461D4A7D

Device\Harddisk0\Partition1 141.2 Mo 0xDE Dell Utility
Device\Harddisk0\Partition2 13.81 Go 0x07 NTFS / HPFS __ BOOTABLE __
Device\Harddisk0\Partition3 917.6 Go 0x07 NTFS / HPFS
________________________________________________________________________________

############################### Additional scan ################################

DRIVER : C:\Windows\system32\hal.dll => Invisible on the disk
ADDRESS : 0x037F9000
SIZE : 292.0 Ko

DRIVER : C:\Windows\system32\kdcom.dll => Invisible on the disk
ADDRESS : 0x00BB6000
SIZE : 40.0 Ko

DRIVER : C:\Windows\system32\mcupdate_GenuineIntel.dll => Invisible on the disk
ADDRESS : 0x00CED000
SIZE : 316.0 Ko

DRIVER : C:\Windows\system32\CLFS.SYS => Invisible on the disk
ADDRESS : 0x00D50000
SIZE : 376.0 Ko

DRIVER : C:\Windows\system32\CI.dll => Invisible on the disk
ADDRESS : 0x00C00000
SIZE : 768.0 Ko

DRIVER : C:\Windows\system32\drivers\Wdf01000.sys => Invisible on the disk
ADDRESS : 0x00E7D000
SIZE : 656.0 Ko

DRIVER : C:\Windows\system32\drivers\WDFLDR.SYS => Invisible on the disk
ADDRESS : 0x00F21000
SIZE : 60.0 Ko

DRIVER : C:\Windows\system32\drivers\ACPI.sys => Invisible on the disk
ADDRESS : 0x00F30000
SIZE : 348.0 Ko

DRIVER : C:\Windows\system32\drivers\WMILIB.SYS => Invisible on the disk
ADDRESS : 0x00F87000
SIZE : 36.0 Ko

DRIVER : C:\Windows\system32\drivers\msisadrv.sys => Invisible on the disk
ADDRESS : 0x00F90000
SIZE : 40.0 Ko

DRIVER : C:\Windows\system32\drivers\pci.sys => Invisible on the disk
ADDRESS : 0x00F9A000
SIZE : 204.0 Ko

DRIVER : C:\Windows\system32\drivers\vdrvroot.sys => Invisible on the disk
ADDRESS : 0x00FCD000
SIZE : 52.0 Ko

DRIVER : C:\Windows\System32\drivers\partmgr.sys => Invisible on the disk
ADDRESS : 0x00FDA000
SIZE : 84.0 Ko

DRIVER : C:\Windows\system32\drivers\volmgr.sys => Invisible on the disk
ADDRESS : 0x00E00000
SIZE : 84.0 Ko

DRIVER : C:\Windows\System32\drivers\volmgrx.sys => Invisible on the disk
ADDRESS : 0x00E15000
SIZE : 368.0 Ko

DRIVER : C:\Windows\System32\drivers\mountmgr.sys => Invisible on the disk
ADDRESS : 0x00CC0000
SIZE : 104.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\iaStor.sys => Invisible on the disk
ADDRESS : 0x0103D000
SIZE : 1.11 Mo

DRIVER : C:\Windows\system32\drivers\amdxata.sys => Invisible on the disk
ADDRESS : 0x01159000
SIZE : 44.0 Ko

DRIVER : C:\Windows\system32\drivers\fltmgr.sys => Invisible on the disk
ADDRESS : 0x01164000
SIZE : 304.0 Ko

DRIVER : C:\Windows\system32\drivers\fileinfo.sys => Invisible on the disk
ADDRESS : 0x011B0000
SIZE : 80.0 Ko

DRIVER : C:\Windows\System32\Drivers\PxHlpa64.sys => Invisible on the disk
ADDRESS : 0x011C4000
SIZE : 52.0 Ko

DRIVER : C:\Windows\System32\Drivers\Ntfs.sys => Invisible on the disk
ADDRESS : 0x01213000
SIZE : 1.64 Mo

DRIVER : C:\Windows\System32\Drivers\msrpc.sys => Invisible on the disk
ADDRESS : 0x014FC000
SIZE : 376.0 Ko

DRIVER : C:\Windows\System32\Drivers\ksecdd.sys => Invisible on the disk
ADDRESS : 0x0155A000
SIZE : 108.0 Ko

DRIVER : C:\Windows\System32\Drivers\cng.sys => Invisible on the disk
ADDRESS : 0x01575000
SIZE : 456.0 Ko

DRIVER : C:\Windows\System32\drivers\pcw.sys => Invisible on the disk
ADDRESS : 0x015E7000
SIZE : 68.0 Ko

DRIVER : C:\Windows\System32\Drivers\Fs_Rec.sys => Invisible on the disk
ADDRESS : 0x01400000
SIZE : 40.0 Ko

DRIVER : C:\Windows\system32\drivers\ndis.sys => Invisible on the disk
ADDRESS : 0x0140A000
SIZE : 968.0 Ko

DRIVER : C:\Windows\system32\drivers\NETIO.SYS => Invisible on the disk
ADDRESS : 0x016F4000
SIZE : 384.0 Ko

DRIVER : C:\Windows\System32\Drivers\ksecpkg.sys => Invisible on the disk
ADDRESS : 0x01754000
SIZE : 168.0 Ko

DRIVER : C:\Windows\System32\drivers\tcpip.sys => Invisible on the disk
ADDRESS : 0x01800000
SIZE : 2.00 Mo

DRIVER : C:\Windows\System32\drivers\fwpkclnt.sys => Invisible on the disk
ADDRESS : 0x0177E000
SIZE : 296.0 Ko

DRIVER : C:\Windows\system32\drivers\volsnap.sys => Invisible on the disk
ADDRESS : 0x01600000
SIZE : 304.0 Ko

DRIVER : C:\Windows\System32\Drivers\spldr.sys => Invisible on the disk
ADDRESS : 0x0164C000
SIZE : 32.0 Ko

DRIVER : C:\Windows\System32\drivers\rdyboost.sys => Invisible on the disk
ADDRESS : 0x01654000
SIZE : 232.0 Ko

DRIVER : C:\Windows\System32\Drivers\mup.sys => Invisible on the disk
ADDRESS : 0x0168E000
SIZE : 72.0 Ko

DRIVER : C:\Windows\System32\drivers\hwpolicy.sys => Invisible on the disk
ADDRESS : 0x016A0000
SIZE : 36.0 Ko

DRIVER : C:\Windows\System32\DRIVERS\fvevol.sys => Invisible on the disk
ADDRESS : 0x016A9000
SIZE : 232.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\disk.sys => Invisible on the disk
ADDRESS : 0x017C8000
SIZE : 88.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\CLASSPNP.SYS => Invisible on the disk
ADDRESS : 0x013B6000
SIZE : 192.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\avgrkx64.sys => Invisible on the disk
ADDRESS : 0x017DE000
SIZE : 48.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\avgidsha.sys => Invisible on the disk
ADDRESS : 0x017EA000
SIZE : 40.0 Ko

DRIVER : C:\Windows\system32\drivers\cdrom.sys => Invisible on the disk
ADDRESS : 0x041B3000
SIZE : 168.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\avgmfx64.sys => Invisible on the disk
ADDRESS : 0x041DD000
SIZE : 64.0 Ko

DRIVER : C:\Windows\System32\Drivers\Null.SYS => Invisible on the disk
ADDRESS : 0x041ED000
SIZE : 36.0 Ko

DRIVER : C:\Windows\System32\Drivers\Beep.SYS => Invisible on the disk
ADDRESS : 0x041F6000
SIZE : 28.0 Ko

DRIVER : C:\Windows\System32\drivers\vga.sys => Invisible on the disk
ADDRESS : 0x04000000
SIZE : 56.0 Ko

DRIVER : C:\Windows\System32\drivers\VIDEOPRT.SYS => Invisible on the disk
ADDRESS : 0x0400E000
SIZE : 148.0 Ko

DRIVER : C:\Windows\System32\drivers\watchdog.sys => Invisible on the disk
ADDRESS : 0x04033000
SIZE : 64.0 Ko

DRIVER : C:\Windows\System32\DRIVERS\RDPCDD.sys => Invisible on the disk
ADDRESS : 0x04043000
SIZE : 36.0 Ko

DRIVER : C:\Windows\system32\drivers\rdpencdd.sys => Invisible on the disk
ADDRESS : 0x0404C000
SIZE : 36.0 Ko

DRIVER : C:\Windows\system32\drivers\rdprefmp.sys => Invisible on the disk
ADDRESS : 0x04055000
SIZE : 36.0 Ko

DRIVER : C:\Windows\System32\Drivers\Msfs.SYS => Invisible on the disk
ADDRESS : 0x0405E000
SIZE : 44.0 Ko

DRIVER : C:\Windows\System32\Drivers\Npfs.SYS => Invisible on the disk
ADDRESS : 0x04069000
SIZE : 68.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\tdx.sys => Invisible on the disk
ADDRESS : 0x011D1000
SIZE : 136.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\TDI.SYS => Invisible on the disk
ADDRESS : 0x013E6000
SIZE : 52.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\avgtdia.sys => Invisible on the disk
ADDRESS : 0x03EE5000
SIZE : 392.0 Ko

DRIVER : C:\Windows\System32\DRIVERS\netbt.sys => Invisible on the disk
ADDRESS : 0x03F47000
SIZE : 276.0 Ko

DRIVER : C:\Windows\system32\drivers\afd.sys => Invisible on the disk
ADDRESS : 0x03E00000
SIZE : 548.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\wfplwf.sys => Invisible on the disk
ADDRESS : 0x03E89000
SIZE : 36.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\pacer.sys => Invisible on the disk
ADDRESS : 0x03E92000
SIZE : 152.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\netbios.sys => Invisible on the disk
ADDRESS : 0x03EB8000
SIZE : 60.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\wanarp.sys => Invisible on the disk
ADDRESS : 0x03EC7000
SIZE : 108.0 Ko

DRIVER : C:\Windows\system32\drivers\termdd.sys => Invisible on the disk
ADDRESS : 0x03F8C000
SIZE : 80.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\rdbss.sys => Invisible on the disk
ADDRESS : 0x03FA0000
SIZE : 324.0 Ko

DRIVER : C:\Windows\system32\drivers\nsiproxy.sys => Invisible on the disk
ADDRESS : 0x03FF1000
SIZE : 48.0 Ko

DRIVER : C:\Windows\system32\drivers\mssmbios.sys => Invisible on the disk
ADDRESS : 0x017F4000
SIZE : 44.0 Ko

DRIVER : C:\Windows\System32\drivers\discache.sys => Invisible on the disk
ADDRESS : 0x01200000
SIZE : 60.0 Ko

DRIVER : C:\Windows\System32\Drivers\dfsc.sys => Invisible on the disk
ADDRESS : 0x01000000
SIZE : 120.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\ctxusbm.sys => Invisible on the disk
ADDRESS : 0x0101E000
SIZE : 108.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\blbdrive.sys => Invisible on the disk
ADDRESS : 0x00FEF000
SIZE : 68.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\avgldx64.sys => Invisible on the disk
ADDRESS : 0x00DAE000
SIZE : 300.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\tunnel.sys => Invisible on the disk
ADDRESS : 0x02C3A000
SIZE : 152.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\intelppm.sys => Invisible on the disk
ADDRESS : 0x02C60000
SIZE : 88.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\atikmpag.sys => Invisible on the disk
ADDRESS : 0x02C76000
SIZE : 280.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\atikmdag.sys => Invisible on the disk
ADDRESS : 0x0485D000
SIZE : 6.85 Mo

DRIVER : C:\Windows\System32\drivers\dxgkrnl.sys => Invisible on the disk
ADDRESS : 0x02CBC000
SIZE : 976.0 Ko

DRIVER : C:\Windows\System32\drivers\dxgmms1.sys => Invisible on the disk
ADDRESS : 0x04F37000
SIZE : 280.0 Ko

DRIVER : C:\Windows\system32\drivers\HDAudBus.sys => Invisible on the disk
ADDRESS : 0x04F7D000
SIZE : 144.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\usbuhci.sys => Invisible on the disk
ADDRESS : 0x04FA1000
SIZE : 52.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\USBPORT.SYS => Invisible on the disk
ADDRESS : 0x04800000
SIZE : 344.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\usbehci.sys => Invisible on the disk
ADDRESS : 0x04FAE000
SIZE : 68.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\Rt64win7.sys => Invisible on the disk
ADDRESS : 0x04FBF000
SIZE : 248.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\GEARAspiWDM.sys => Invisible on the disk
ADDRESS : 0x02DB0000
SIZE : 52.0 Ko

DRIVER : C:\Windows\system32\drivers\CompositeBus.sys => Invisible on the disk
ADDRESS : 0x02DBD000
SIZE : 64.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\AgileVpn.sys => Invisible on the disk
ADDRESS : 0x02DCD000
SIZE : 88.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\rasl2tp.sys => Invisible on the disk
ADDRESS : 0x02C00000
SIZE : 144.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\ndistapi.sys => Invisible on the disk
ADDRESS : 0x02C24000
SIZE : 48.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\ndiswan.sys => Invisible on the disk
ADDRESS : 0x05029000
SIZE : 188.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\raspppoe.sys => Invisible on the disk
ADDRESS : 0x05058000
SIZE : 108.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\raspptp.sys => Invisible on the disk
ADDRESS : 0x05073000
SIZE : 132.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\rassstp.sys => Invisible on the disk
ADDRESS : 0x05094000
SIZE : 104.0 Ko

DRIVER : C:\Windows\system32\drivers\kbdclass.sys => Invisible on the disk
ADDRESS : 0x050AE000
SIZE : 60.0 Ko

DRIVER : C:\Windows\system32\drivers\mouclass.sys => Invisible on the disk
ADDRESS : 0x050BD000
SIZE : 60.0 Ko

DRIVER : C:\Windows\system32\drivers\swenum.sys => Invisible on the disk
ADDRESS : 0x050CC000
SIZE : 8.0 Ko

DRIVER : C:\Windows\system32\drivers\ks.sys => Invisible on the disk
ADDRESS : 0x050CE000
SIZE : 268.0 Ko

DRIVER : C:\Windows\system32\drivers\umbus.sys => Invisible on the disk
ADDRESS : 0x05111000
SIZE : 72.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\usbhub.sys => Invisible on the disk
ADDRESS : 0x05123000
SIZE : 360.0 Ko

DRIVER : C:\Windows\System32\Drivers\NDProxy.SYS => Invisible on the disk
ADDRESS : 0x0517D000
SIZE : 84.0 Ko

DRIVER : C:\Windows\system32\drivers\AtiHdmi.sys => Invisible on the disk
ADDRESS : 0x05192000
SIZE : 140.0 Ko

DRIVER : C:\Windows\system32\drivers\portcls.sys => Invisible on the disk
ADDRESS : 0x051B5000
SIZE : 244.0 Ko

DRIVER : C:\Windows\system32\drivers\drmk.sys => Invisible on the disk
ADDRESS : 0x05000000
SIZE : 136.0 Ko

DRIVER : C:\Windows\system32\drivers\ksthunk.sys => Invisible on the disk
ADDRESS : 0x05022000
SIZE : 24.0 Ko

DRIVER : C:\Windows\system32\drivers\RTKVHD64.sys => Invisible on the disk
ADDRESS : 0x06013000
SIZE : 1.91 Mo

DRIVER : C:\Windows\system32\drivers\hidusb.sys => Invisible on the disk
ADDRESS : 0x06000000
SIZE : 56.0 Ko

DRIVER : C:\Windows\system32\drivers\HIDCLASS.SYS => Invisible on the disk
ADDRESS : 0x02DE3000
SIZE : 100.0 Ko

DRIVER : C:\Windows\system32\drivers\HIDPARSE.SYS => Invisible on the disk
ADDRESS : 0x051F2000
SIZE : 36.0 Ko

DRIVER : C:\Windows\system32\drivers\USBD.SYS => Invisible on the disk
ADDRESS : 0x0600E000
SIZE : 8.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\mouhid.sys => Invisible on the disk
ADDRESS : 0x013F3000
SIZE : 52.0 Ko

DRIVER : C:\Windows\system32\drivers\kbdhid.sys => Invisible on the disk
ADDRESS : 0x00CDA000
SIZE : 56.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\USBSTOR.SYS => Invisible on the disk
ADDRESS : 0x06665000
SIZE : 108.0 Ko

DRIVER : C:\Windows\System32\Drivers\crashdmp.sys => Invisible on the disk
ADDRESS : 0x06680000
SIZE : 56.0 Ko

DRIVER : C:\Windows\System32\Drivers\dump_iaStor.sys => Invisible on the disk
ADDRESS : 0x0668E000
SIZE : 1.11 Mo

DRIVER : C:\Windows\System32\Drivers\dump_dumpfve.sys => Invisible on the disk
ADDRESS : 0x067AA000
SIZE : 76.0 Ko

DRIVER : C:\Windows\System32\win32k.sys => Invisible on the disk
ADDRESS : 0x00020000
SIZE : 3.08 Mo

DRIVER : C:\Windows\System32\drivers\Dxapi.sys => Invisible on the disk
ADDRESS : 0x067BD000
SIZE : 48.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\monitor.sys => Invisible on the disk
ADDRESS : 0x067C9000
SIZE : 56.0 Ko

DRIVER : C:\Windows\System32\TSDDD.dll => Invisible on the disk
ADDRESS : 0x00510000
SIZE : 40.0 Ko

DRIVER : C:\Windows\System32\cdd.dll => Invisible on the disk
ADDRESS : 0x00760000
SIZE : 156.0 Ko

DRIVER : C:\Windows\system32\drivers\luafv.sys => Invisible on the disk
ADDRESS : 0x067D7000
SIZE : 140.0 Ko

DRIVER : C:\Windows\system32\drivers\WudfPf.sys => Invisible on the disk
ADDRESS : 0x06600000
SIZE : 132.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\lltdio.sys => Invisible on the disk
ADDRESS : 0x06621000
SIZE : 84.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\rspndr.sys => Invisible on the disk
ADDRESS : 0x06636000
SIZE : 96.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\RtNdPt60.sys => Invisible on the disk
ADDRESS : 0x0664E000
SIZE : 48.0 Ko

DRIVER : C:\Windows\system32\drivers\HTTP.sys => Invisible on the disk
ADDRESS : 0x0407A000
SIZE : 804.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\bowser.sys => Invisible on the disk
ADDRESS : 0x04143000
SIZE : 120.0 Ko

DRIVER : C:\Windows\System32\drivers\mpsdrv.sys => Invisible on the disk
ADDRESS : 0x04161000
SIZE : 96.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\mrxsmb.sys => Invisible on the disk
ADDRESS : 0x04179000
SIZE : 180.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\mrxsmb10.sys => Invisible on the disk
ADDRESS : 0x02ADE000
SIZE : 312.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\mrxsmb20.sys => Invisible on the disk
ADDRESS : 0x02B2C000
SIZE : 144.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\avgidsfiltera.sys => Invisible on the disk
ADDRESS : 0x02B50000
SIZE : 44.0 Ko

DRIVER : C:\Windows\system32\drivers\peauth.sys => Invisible on the disk
ADDRESS : 0x02A00000
SIZE : 664.0 Ko

DRIVER : C:\Windows\System32\Drivers\secdrv.SYS => Invisible on the disk
ADDRESS : 0x02AA6000
SIZE : 44.0 Ko

DRIVER : C:\Windows\System32\DRIVERS\srvnet.sys => Invisible on the disk
ADDRESS : 0x02B5B000
SIZE : 196.0 Ko

DRIVER : C:\Windows\System32\drivers\tcpipreg.sys => Invisible on the disk
ADDRESS : 0x02B8C000
SIZE : 72.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\avgidsdrivera.sys => Invisible on the disk
ADDRESS : 0x02B9E000
SIZE : 176.0 Ko

DRIVER : C:\Windows\System32\DRIVERS\srv2.sys => Invisible on the disk
ADDRESS : 0x062D5000
SIZE : 420.0 Ko

DRIVER : C:\Windows\System32\DRIVERS\srv.sys => Invisible on the disk
ADDRESS : 0x0633E000
SIZE : 608.0 Ko

DRIVER : C:\Windows\system32\DRIVERS\WUDFRd.sys => Invisible on the disk
ADDRESS : 0x06200000
SIZE : 196.0 Ko

DRIVER : C:\Windows\System32\Drivers\fastfat.SYS => Invisible on the disk
ADDRESS : 0x06231000
SIZE : 216.0 Ko

DRIVER : C:\Windows\System32\smss.exe => Invisible on the disk
ADDRESS : 0x481A0000
SIZE : 128.0 Ko

BCD EmsSettings {0CE4991B-E6B3-4B16-B23C-5E0D9250E5D9} => BcdLibraryBoolean_EmsEnabled (16000020)

SystemStartOptions : NOEXECUTE=OPTIN

________________________________________________________________________________

_______MBR \Device\Harddisk0\DR0

0x00000000 33 C0 8E D0 BC 00 7C 8E C0 8E D8 BE 00 7C BF 00 3À.м.|.À.ؾ.|¿.
0x00000010 06 B9 00 02 FC F3 A4 50 68 1C 06 CB FB B9 04 00 .¹..üó¤Ph..Ëû¹..
0x00000020 BD BE 07 80 7E 00 00 7C 0B 0F 85 0E 01 83 C5 10 ½¾..~..|......Å.
0x00000030 E2 F1 CD 18 88 56 00 55 C6 46 11 05 C6 46 10 00 âñÍ..V.UÆF..ÆF..
0x00000040 B4 41 BB AA 55 CD 13 5D 72 0F 81 FB 55 AA 75 09 ´A»ªUÍ.]r..ûUªu.
0x00000050 F7 C1 01 00 74 03 FE 46 10 66 60 80 7E 10 00 74 ÷Á..t.þF.f`.~..t
0x00000060 26 66 68 00 00 00 00 66 FF 76 08 68 00 00 68 00 &fh....f.v.h..h.
0x00000070 7C 68 01 00 68 10 00 B4 42 8A 56 00 8B F4 CD 13 |h..h..´B.V..ôÍ.
0x00000080 9F 83 C4 10 9E EB 14 B8 01 02 BB 00 7C 8A 56 00 ..Ä..ë.¸..».|.V.
0x00000090 8A 76 01 8A 4E 02 8A 6E 03 CD 13 66 61 73 1C FE .v..N..n.Í.fas.þ
0x000000A0 4E 11 75 0C 80 7E 00 80 0F 84 8A 00 B2 80 EB 84 N.u..~......².ë.
0x000000B0 55 32 E4 8A 56 00 CD 13 5D EB 9E 81 3E FE 7D 55 U2ä.V.Í.]ë..>þ}U
0x000000C0 AA 75 6E FF 76 00 E8 8D 00 75 17 FA B0 D1 E6 64 ªun.v.è..u.ú°Ñæd
0x000000D0 E8 83 00 B0 DF E6 60 E8 7C 00 B0 FF E6 64 E8 75 è..°ßæ`è|.°.ædèu
0x000000E0 00 FB B8 00 BB CD 1A 66 23 C0 75 3B 66 81 FB 54 .û¸.»Í.f#Àu;f.ûT
0x000000F0 43 50 41 75 32 81 F9 02 01 72 2C 66 68 07 BB 00 CPAu2.ù..r,fh.».
0x00000100 00 66 68 00 02 00 00 66 68 08 00 00 00 66 53 66 .fh....fh....fSf
0x00000110 53 66 55 66 68 00 00 00 00 66 68 00 7C 00 00 66 SfUfh....fh.|..f
0x00000120 61 68 00 00 07 CD 1A 5A 32 F6 EA 00 7C 00 00 CD ah...Í.Z2öê.|..Í
0x00000130 18 A0 B7 07 EB 08 A0 B6 07 EB 03 A0 B5 07 32 E4 ..·.ë..¶.ë..µ.2ä
0x00000140 05 00 07 8B F0 AC 3C 00 74 09 BB 07 00 B4 0E CD ....ð¬<.t.»..´.Í
0x00000150 10 EB F2 F4 EB FD 2B C9 E4 64 EB 00 24 02 E0 F8 .ëòôëý+Éädë.$.àø
0x00000160 24 02 C3 49 6E 76 61 6C 69 64 20 70 61 72 74 69 $.ÃInvalid parti
0x00000170 74 69 6F 6E 20 74 61 62 6C 65 00 45 72 72 6F 72 tion table.Error
0x00000180 20 6C 6F 61 64 69 6E 67 20 6F 70 65 72 61 74 69 loading operati
0x00000190 6E 67 20 73 79 73 74 65 6D 00 4D 69 73 73 69 6E ng system.Missin
0x000001A0 67 20 6F 70 65 72 61 74 69 6E 67 20 73 79 73 74 g operating syst
0x000001B0 65 6D 00 00 00 63 7B 9A 00 00 00 08 00 00 00 01 em...c{.........
0x000001C0 01 00 DE FE 3F 11 3F 00 00 00 53 69 04 00 80 1A ..Þþ?.?...Si....
0x000001D0 09 12 07 FE FF FF 00 70 04 00 00 F0 B9 01 00 FE ...þ...p...ð¹..þ
0x000001E0 FF FF 07 FE FF FF 00 60 BE 01 00 00 B2 72 00 00 ...þ...`¾...²r..
0x000001F0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 55 AA ..............Uª

__________________________16_BIT_ASM_CODE

0x0000 33c0 XOR AX, AX
0x0002 8ed0 MOV SS, AX
0x0004 bc 007c MOV SP, 0x7c00
0x0007 8ec0 MOV ES, AX
0x0009 8ed8 MOV DS, AX
0x000B be 007c MOV SI, 0x7c00
0x000E bf 0006 MOV DI, 0x600
0x0011 b9 0002 MOV CX, 0x200
0x0014 fc CLD
0x0015 f3 a4 REP MOVSB
0x0017 50 PUSH AX
0x0018 68 1c06 PUSH 0x61c
0x001B cb RETF
0x001C fb STI
0x001D b9 0400 MOV CX, 0x4
0x0020 bd be07 MOV BP, 0x7be
0x0023 807e 00 00 CMP BYTE [BP+0x0], 0x0
0x0027 7c 0b JL 0x34
0x0029 0f85 0e01 JNZ 0x13b
0x002D 83c5 10 ADD BP, 0x10
0x0030 e2 f1 LOOP 0x23
0x0032 cd 18 INT 0x18
0x0034 8856 00 MOV [BP+0x0], DL
0x0037 55 PUSH BP
0x0038 c646 11 05 MOV BYTE [BP+0x11], 0x5
0x003C c646 10 00 MOV BYTE [BP+0x10], 0x0
0x0040 b4 41 MOV AH, 0x41
0x0042 bb aa55 MOV BX, 0x55aa
0x0045 cd 13 INT 0x13
0x0047 5d POP BP
0x0048 72 0f JB 0x59
0x004A 81fb 55aa CMP BX, 0xaa55
0x004E 75 09 JNZ 0x59
0x0050 f7c1 0100 TEST CX, 0x1
0x0054 74 03 JZ 0x59
0x0056 fe46 10 INC BYTE [BP+0x10]
0x0059 66 60 PUSHAD
0x005B 807e 10 00 CMP BYTE [BP+0x10], 0x0
0x005F 74 26 JZ 0x87
0x0061 66 68 00000000 PUSH 0x0
0x0067 66 ff76 08 PUSH DWORD [BP+0x8]
0x006B 68 0000 PUSH 0x0
0x006E 68 007c PUSH 0x7c00
0x0071 68 0100 PUSH 0x1
0x0074 68 1000 PUSH 0x10
0x0077 b4 42 MOV AH, 0x42
0x0079 8a56 00 MOV DL, [BP+0x0]
0x007C 8bf4 MOV SI, SP
0x007E cd 13 INT 0x13
0x0080 9f LAHF
0x0081 83c4 10 ADD SP, 0x10
0x0084 9e SAHF
0x0085 eb 14 JMP 0x9b
0x0087 b8 0102 MOV AX, 0x201
0x008A bb 007c MOV BX, 0x7c00
0x008D 8a56 00 MOV DL, [BP+0x0]
0x0090 8a76 01 MOV DH, [BP+0x1]
0x0093 8a4e 02 MOV CL, [BP+0x2]
0x0096 8a6e 03 MOV CH, [BP+0x3]
0x0099 cd 13 INT 0x13
0x009B 66 61 POPAD
0x009D 73 1c JAE 0xbb
0x009F fe4e 11 DEC BYTE [BP+0x11]
0x00A2 75 0c JNZ 0xb0
0x00A4 807e 00 80 CMP BYTE [BP+0x0], 0x80
0x00A8 0f84 8a00 JZ 0x136
0x00AC b2 80 MOV DL, 0x80
0x00AE eb 84 JMP 0x34
0x00B0 55 PUSH BP
0x00B1 32e4 XOR AH, AH
0x00B3 8a56 00 MOV DL, [BP+0x0]
0x00B6 cd 13 INT 0x13
0x00B8 5d POP BP
0x00B9 eb 9e JMP 0x59
0x00BB 813e fe7d 55aa CMP WORD [0x7dfe], 0xaa55
0x00C1 75 6e JNZ 0x131
0x00C3 ff76 00 PUSH WORD [BP+0x0]
0x00C6 e8 8d00 CALL 0x156
0x00C9 75 17 JNZ 0xe2
0x00CB fa CLI
0x00CC b0 d1 MOV AL, 0xd1
0x00CE e6 64 OUT 0x64, AL
0x00D0 e8 8300 CALL 0x156
0x00D3 b0 df MOV AL, 0xdf
0x00D5 e6 60 OUT 0x60, AL
0x00D7 e8 7c00 CALL 0x156
0x00DA b0 ff MOV AL, 0xff
0x00DC e6 64 OUT 0x64, AL
0x00DE e8 7500 CALL 0x156
0x00E1 fb STI
0x00E2 b8 00bb MOV AX, 0xbb00
0x00E5 cd 1a INT 0x1a
0x00E7 66 23c0 AND EAX, EAX
0x00EA 75 3b JNZ 0x127
0x00EC 66 81fb 54435041CMP EBX, 0x41504354
0x00F3 75 32 JNZ 0x127
0x00F5 81f9 0201 CMP CX, 0x102
0x00F9 72 2c JB 0x127
0x00FB 66 68 07bb0000 PUSH 0xbb07
0x0101 66 68 00020000 PUSH 0x200
0x0107 66 68 08000000 PUSH 0x8
0x010D 66 53 PUSH EBX
0x010F 66 53 PUSH EBX
0x0111 66 55 PUSH EBP
0x0113 66 68 00000000 PUSH 0x0
0x0119 66 68 007c0000 PUSH 0x7c00
0x011F 66 61 POPAD
0x0121 68 0000 PUSH 0x0
0x0124 07 POP ES
0x0125 cd 1a INT 0x1a
0x0127 5a POP DX
0x0128 32f6 XOR DH, DH
0x012A ea 007c 0000 JMP FAR 0x0:0x7c00
0x012F cd 18 INT 0x18
0x0131 a0 b707 MOV AL, [0x7b7]
0x0134 eb 08 JMP 0x13e
0x0136 a0 b607 MOV AL, [0x7b6]
0x0139 eb 03 JMP 0x13e
0x013B a0 b507 MOV AL, [0x7b5]
0x013E 32e4 XOR AH, AH
0x0140 05 0007 ADD AX, 0x700
0x0143 8bf0 MOV SI, AX
0x0145 ac LODSB
0x0146 3c 00 CMP AL, 0x0
0x0148 74 09 JZ 0x153
0x014A bb 0700 MOV BX, 0x7
0x014D b4 0e MOV AH, 0xe
0x014F cd 10 INT 0x10
0x0151 eb f2 JMP 0x145
0x0153 f4 HLT
0x0154 eb fd JMP 0x153
0x0156 2bc9 SUB CX, CX
0x0158 e4 64 IN AL, 0x64
0x015A eb 00 JMP 0x15c
0x015C 24 02 AND AL, 0x2
0x015E e0 f8 LOOPNZ 0x158
0x0160 24 02 AND AL, 0x2
0x0162 c3 RET
0x0163 49 DEC CX
0x0164 6e OUTSB
0x0165 76 61 JBE 0x1c8
0x0167 6c INSB
0x0168 6964 20 7061 IMUL SP, [SI+0x20], 0x6170
0x016D 72 74 JB 0x1e3
0x016F 6974 69 6f6e IMUL SI, [SI+0x69], 0x6e6f
0x0174 2074 61 AND [SI+0x61], DH
0x0177 626c 65 BOUND BP, [SI+0x65]
0x017A 0045 72 ADD [DI+0x72], AL
0x017D 72 6f JB 0x1ee
0x017F 72 20 JB 0x1a1
0x0181 6c INSB
0x0182 6f OUTSW
0x0183 61 POPA
0x0184 64 696e 67 206f IMUL BP, FS:[BP+0x67], 0x6f20
0x018A 70 65 JO 0x1f1
0x018C 72 61 JB 0x1ef
0x018E 74 69 JZ 0x1f9
0x0190 6e OUTSB
0x0191 67 2073 79 AND [EBX+0x79], DH
0x0195 73 74 JAE 0x20b
0x0197 65 6d INS WORD GS:[DI], DX
0x0199 004d 69 ADD [DI+0x69], CL
0x019C 73 73 JAE 0x211
0x019E 696e 67 206f IMUL BP, [BP+0x67], 0x6f20
0x01A3 70 65 JO 0x20a
0x01A5 72 61 JB 0x208
0x01A7 74 69 JZ 0x212
0x01A9 6e OUTSB
0x01AA 67 2073 79 AND [EBX+0x79], DH
0x01AE 73 74 JAE 0x224
0x01B0 65 6d INS WORD GS:[DI], DX
0x01B2 0000 ADD [BX+SI], AL
0x01B4 0063 7b ADD [BP+DI+0x7b], AH
0x01B7 9a 0000 0008 CALL FAR 0x800:0x0
0x01BC 0000 ADD [BX+SI], AL
0x01BE 0001 ADD [BX+DI], AL
0x01C0 0100 ADD [BX+SI], AX
0x01C2 defe FDIVP ST(6), ST
0x01C4 3f AAS
0x01C5 113f ADC [BX], DI
0x01C7 0000 ADD [BX+SI], AL
0x01C9 0053 69 ADD [BP+DI+0x69], DL
0x01CC 04 00 ADD AL, 0x0
0x01CE 801a 09 SBB BYTE [BP+SI], 0x9
0x01D1 1207 ADC AL, [BX]
0x01D3 fe DB 0xfe
0x01D4 ff DB 0xff
0x01D5 ff00 INC WORD [BX+SI]
0x01D7 70 04 JO 0x1dd
0x01D9 0000 ADD [BX+SI], AL
0x01DB f0 DB 0xf0
0x01DB f0 b9 0100 MOV CX, 0x1
0x01DF fe DB 0xfe
0x01E0 ff DB 0xff
0x01E1 ff07 INC WORD [BX]
0x01E3 fe DB 0xfe
0x01E4 ff DB 0xff
0x01E5 ff00 INC WORD [BX+SI]
0x01E7 60 PUSHA
0x01E8 be 0100 MOV SI, 0x1
0x01EB 00b2 7200 ADD [BP+SI+0x72], DH
0x01EF 0000 ADD [BX+SI], AL
0x01F1 0000 ADD [BX+SI], AL
0x01F3 0000 ADD [BX+SI], AL
0x01F5 0000 ADD [BX+SI], AL
0x01F7 0000 ADD [BX+SI], AL
0x01F9 0000 ADD [BX+SI], AL
0x01FB 0000 ADD [BX+SI], AL
0x01FD 0055 aa ADD [DI-0x56], DL
  • 0

#4
emeraldnzl

emeraldnzl

    GeekU Instructor

  • GeekU Moderator
  • 19,989 posts
Hello kf_glasses,

Please copy and paste your logs directly into the thread. Don't use tags... makes it hard to analyze. :lol:

however the OTL log does not seem to have been created!


A copy of the OTL fix log is saved in a text file at

:\_OTL\MovedFiles
in most cases this will be C:\_OTL\MovedFiles

Now

Please download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools.

  • Double click on ComboFix.exe & follow the prompts.
  • Your desktop may go blank. This is normal.
  • ComboFix may reboot your machine. This is normal too.

**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.
  • 0

#5
emeraldnzl

emeraldnzl

    GeekU Instructor

  • GeekU Moderator
  • 19,989 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
  • 0






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