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Live Security Professional NOT Platinum [Solved]

Started by Sugartooth , Sep 29 2012 02:51 PM

This topic is locked

#1
Sugartooth

Posted 29 September 2012 - 02:51 PM

Member

Member
881 posts

Hello,

I was infected with Live Security Professional on 9/28/12. When I start my computer, I hear 3 dings and a woman's voice stating "Threat has been detected". Three pop up boxes appear. One is titled Live Security Professional and it states "Virus Detected. A tool used to remotely attack hackers computers and steal personal information. Therefore, it is recommended to remove it" and it will state the names of different viruses that it says I have: Svchost.stealth.keyloger, packed generic.368, w32.silly-FDC.BDQ, TrojanExprez, etc....and it seems to give a new name every time I turn my computer on. It asks if I want to Continue Unprotected or Remove Threat.

The 2nd pop up is titled Live Security Professional Firewall and it has a blurb about being from microsoft and do I want to Continue Unprotected or Remove Threat. I have not clicked on either of these 2 pop ups because I figured if I did, it would make it worse??? The 3rd box says "Warning Application cannot be executed. The file ctfmon.exe is infected. Please activate your antivirus software." And the file name there changes too.

I have Norton anti-virus installed and have run a full scan twice and it can't detect it. I then downloaded and tried 1. Norton Power Eraser and 2. Norton Bootable Recovery Tool. Neither worked. I then tried Microsoft Windows Malicious Software Removal Tool and that can't locate it either.

I watched a video on youtube showing how to remove "Platinum" in 2 mins which I tried, but no success because I couldn't get the renamed taskmgr to run. I would highly appreciate any input you may have.

OTL logfile created on: 9/29/2012 1:41:44 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Anna\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7601.17514)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.91 Gb Total Physical Memory | 3.04 Gb Available Physical Memory | 77.84% Memory free
7.81 Gb Paging File | 7.07 Gb Available in Paging File | 90.48% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 285.73 Gb Total Space | 210.37 Gb Free Space | 73.62% Space Free | Partition Type: NTFS
Drive D: | 12.16 Gb Total Space | 2.04 Gb Free Space | 16.78% Space Free | Partition Type: NTFS

Computer Name: ANNA-LAPTOP | User Name: Anna | Logged in as Administrator.
Boot Mode: SafeMode with Networking | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/09/29 13:41:40 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Anna\Desktop\OTL.com
PRC - [2012/09/29 13:40:32 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Anna\Desktop\OTL.scr
PRC - [2012/09/29 13:34:39 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Anna\Desktop\OTL.exe

========== Modules (No Company Name) ==========

========== Services (SafeList) ==========

SRV:64bit: - [2010/07/09 12:29:41 | 000,253,440 | ---- | M] (IDT, Inc.) [Auto | Stopped] -- C:\Program Files\IDT\WDM\stacsv64.exe -- (STacSV)
SRV:64bit: - [2010/07/09 12:29:40 | 000,089,600 | ---- | M] (Andrea Electronics Corporation) [Auto | Stopped] -- C:\Program Files\IDT\WDM\AESTSr64.exe -- (AESTFilters)
SRV:64bit: - [2010/05/21 14:20:08 | 001,052,328 | ---- | M] ( ) [Auto | Stopped] -- C:\Windows\SysNative\dleacoms.exe -- (dlea_device)
SRV:64bit: - [2009/07/13 18:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2009/03/27 19:10:16 | 000,016,896 | ---- | M] (LSI Corporation) [Auto | Stopped] -- C:\Program Files\LSI SoftModem\agr64svc.exe -- (AgereModemAudio)
SRV - [2012/09/04 16:28:50 | 000,250,568 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2012/07/13 13:28:36 | 000,160,944 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files (x86)\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2011/09/09 18:10:28 | 000,086,072 | ---- | M] (Hewlett-Packard Company) [Auto | Stopped] -- C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe -- (HP Support Assistant Service)
SRV - [2011/04/16 17:45:11 | 000,130,008 | R--- | M] (Symantec Corporation) [Auto | Stopped] -- C:\Program Files (x86)\Norton 360\Engine\5.2.2.3\ccSvcHst.exe -- (N360)
SRV - [2011/03/28 18:07:50 | 000,094,264 | ---- | M] (Hewlett-Packard Company) [Auto | Stopped] -- C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe -- (HPDrvMntSvc.exe)
SRV - [2011/02/28 18:44:14 | 000,183,560 | ---- | M] (Microsoft Corporation.) [On_Demand | Stopped] -- C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE -- (BBSvc)
SRV - [2011/02/25 10:46:22 | 000,249,648 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE -- (SeaPort)
SRV - [2010/10/12 10:59:12 | 000,206,072 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe -- (GamesAppService)
SRV - [2010/08/22 15:01:31 | 000,386,424 | ---- | M] (SupportSoft, Inc.) [Auto | Stopped] -- C:\Windows\Downloaded Program Files\CONFLICT.1\ssrc.exe -- (SupportSoft RemoteAssist)
SRV - [2010/07/04 13:25:25 | 000,867,080 | ---- | M] (Acresso Software Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe -- (FLEXnet Licensing Service)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/09/06 06:06:20 | 000,169,312 | ---- | M] (Adobe Systems Incorporated) [Auto | Stopped] -- C:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe -- (AdobeActiveFileMonitor8.0)
SRV - [2009/06/10 14:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)

========== Driver Services (SafeList) ==========

DRV:64bit: - [2012/09/28 15:49:52 | 000,095,392 | ---- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\SMR311.SYS -- (SMR311)
DRV:64bit: - [2012/07/25 22:32:22 | 000,033,240 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2012/02/29 23:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2011/05/22 21:12:26 | 000,174,200 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS -- (SymEvent)
DRV:64bit: - [2011/04/20 18:37:49 | 000,386,168 | ---- | M] (Symantec Corporation) [Kernel | System | Stopped] -- C:\Windows\SysNative\drivers\N360x64\0502020.003\symnets.sys -- (SymNetS)
DRV:64bit: - [2011/03/30 20:00:09 | 000,744,568 | R--- | M] (Symantec Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\N360x64\0502020.003\srtsp64.sys -- (SRTSP)
DRV:64bit: - [2011/03/30 20:00:09 | 000,040,568 | R--- | M] (Symantec Corporation) [Kernel | System | Stopped] -- C:\Windows\SysNative\drivers\N360x64\0502020.003\srtspx64.sys -- (SRTSPX)
DRV:64bit: - [2011/03/14 19:31:23 | 000,912,504 | R--- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\N360x64\0502020.003\symefa64.sys -- (SymEFA)
DRV:64bit: - [2011/03/10 23:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/10 23:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2011/01/26 23:47:10 | 000,450,680 | R--- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\N360x64\0502020.003\symds64.sys -- (SymDS)
DRV:64bit: - [2011/01/26 22:07:06 | 000,171,128 | R--- | M] (Symantec Corporation) [Kernel | System | Stopped] -- C:\Windows\SysNative\drivers\N360x64\0502020.003\ironx64.sys -- (SymIRON)
DRV:64bit: - [2010/11/20 06:33:35 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 04:07:05 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/11/20 02:37:42 | 000,109,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\sdbus.sys -- (sdbus)
DRV:64bit: - [2010/07/09 12:29:43 | 000,506,880 | ---- | M] (IDT, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stwrt64.sys -- (STHDA)
DRV:64bit: - [2010/03/30 16:58:35 | 007,675,392 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\NETw5s64.sys -- (NETw5s64)
DRV:64bit: - [2010/03/14 11:28:31 | 000,139,264 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\IntcHdmi.sys -- (IntcHdmiAddService)
DRV:64bit: - [2010/03/14 11:28:26 | 007,369,600 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2009/07/20 16:33:42 | 007,058,432 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NETw1v64.sys -- (NETw1v64)
DRV:64bit: - [2009/07/14 16:16:34 | 000,273,456 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2009/07/13 18:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 18:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 18:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/06/24 12:00:18 | 000,216,576 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RtsUStor.sys -- (RSUSBSTOR)
DRV:64bit: - [2009/06/10 14:01:11 | 001,485,312 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTDPV6.SYS -- (SrvHsfV92)
DRV:64bit: - [2009/06/10 14:01:11 | 000,740,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTCNXT6.SYS -- (SrvHsfWinac)
DRV:64bit: - [2009/06/10 14:01:11 | 000,292,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTAZL6.SYS -- (SrvHsfHDA)
DRV:64bit: - [2009/06/10 13:35:33 | 000,389,120 | ---- | M] (Marvell) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\yk62x64.sys -- (yukonw7)
DRV:64bit: - [2009/06/10 13:35:28 | 005,434,368 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\netw5v64.sys -- (netw5v64)
DRV:64bit: - [2009/06/10 13:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 13:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 13:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 13:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/05/22 07:52:30 | 000,215,040 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2009/04/29 08:48:32 | 000,018,432 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HpqKbFiltr.sys -- (HpqKbFiltr)
DRV:64bit: - [2009/04/06 18:31:08 | 001,208,320 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\agrsm64.sys -- (AgereSoftModem)
DRV:64bit: - [2008/06/16 03:00:00 | 000,055,024 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\PxHlpa64.sys -- (PxHlpa64)
DRV - [2012/09/13 09:03:15 | 002,084,000 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\VirusDefs\20120928.003\ex64.sys -- (NAVEX15)
DRV - [2012/09/13 09:03:13 | 000,126,112 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\VirusDefs\20120928.003\eng64.sys -- (NAVENG)
DRV - [2012/08/31 17:27:23 | 000,513,184 | ---- | M] (Symantec Corporation) [Kernel | System | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\IPSDefs\20120928.001\IDSviA64.sys -- (IDSVia64)
DRV - [2012/08/31 15:09:13 | 001,385,120 | ---- | M] (Symantec Corporation) [Kernel | System | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\BASHDefs\20120919.001\BHDrvx64.sys -- (BHDrvx64)
DRV - [2012/08/09 11:09:55 | 000,138,912 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2012/08/09 11:09:54 | 000,484,512 | ---- | M] (Symantec Corporation) [Kernel | System | Stopped] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)
DRV - [2009/07/13 18:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...avilion&pf=cnnb
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...avilion&pf=cnnb
IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE:64bit: - HKLM\..\SearchScopes\{3D868A69-F711-4F8F-A8D9-0F5AE2B3FD72}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE:64bit: - HKLM\..\SearchScopes\{69B38643-8C04-4B58-A328-1E9A27FDA35E}: "URL" = http://www.ask.com/w...}&l=dis&o=ushpl
IE:64bit: - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...avilion&pf=cnnb
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...avilion&pf=cnnb
IE - HKLM\..\SearchScopes,DefaultScope = {9BB47C17-9C68-4BB3-B188-DD9AF0FD2A59}
IE - HKLM\..\SearchScopes\{3D868A69-F711-4F8F-A8D9-0F5AE2B3FD72}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKLM\..\SearchScopes\{69B38643-8C04-4B58-A328-1E9A27FDA35E}: "URL" = http://www.ask.com/w...}&l=dis&o=ushpl
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKLM\..\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2A59}: "URL" = http://search.imesh....q={searchTerms}

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...avilion&pf=cnnb
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Restore = http://www.yahoo.com/
IE - HKCU\..\SearchScopes,DefaultScope = {9BB47C17-9C68-4BB3-B188-DD9AF0FD2A59}
IE - HKCU\..\SearchScopes\{23758B0B-0D9F-32A3-A476-D9B1033E7A1E}: "URL" = http://www.bing.com/...UGO&form=ZGAIDF
IE - HKCU\..\SearchScopes\{3D868A69-F711-4F8F-A8D9-0F5AE2B3FD72}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKCU\..\SearchScopes\{576D33DC-5115-4D52-AEAC-58036954FF9C}: "URL" = http://www.google.co...&rlz=1I7ADRA_en
IE - HKCU\..\SearchScopes\{69B38643-8C04-4B58-A328-1E9A27FDA35E}: "URL" = http://www.ask.com/w...}&l=dis&o=ushpl
IE - HKCU\..\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2A59}: "URL" = http://search.imesh....q={searchTerms}
IE - HKCU\..\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}: "URL" = http://www.ask.com/w...il&geo=US&ver=4
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.10516.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.10516.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=14.0.8064.0206: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@WildTangent.com/GamesAppPresenceDetector,Version=1.0: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\2\NP_wtapp.dll ()
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@unity3d.com/UnityPlayer,version=1.0: C:\Users\Anna\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2009/08/15 00:00:31 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\IPSFFPlgn\ [2012/02/01 08:58:13 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\coFFPlgn_2011_7_12_1 [2012/09/29 12:58:21 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{3252b9ae-c69a-4eaf-9502-dc9c1f6c009e}: C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DMExtension\ [2010/11/29 18:46:07 | 000,000,000 | ---D | M]

O1 HOSTS File: ([2009/06/10 14:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2:64bit: - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7725.1624\swg64.dll (Google Inc.)
O2 - BHO: (MediaBar) - {28387537-e3f9-4ed7-860c-11e69af4a8a0} - C:\PROGRA~2\IMESHA~1\MediaBar\ToolBar\imeshdtxmltbpi.dll File not found
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\5.2.2.3\coieplg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\5.2.2.3\ips\ipsbho.dll (Symantec Corporation)
O2 - BHO: (no name) - {9D425283-D487-4337-BAB6-AB8354A81457} - No CLSID value found.
O2 - BHO: (hpBHO Class) - {ABD3B5E1-B268-407B-A150-2641DAB8D898} - C:\Program Files (x86)\Common Files\Homepage Protection\HomepageProtection.dll (AOL Products)
O2 - BHO: (Skype Browser Helper) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.7725.1624\swg.dll (Google Inc.)
O2 - BHO: (Bing Bar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3:64bit: - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found.
O3 - HKLM\..\Toolbar: (MediaBar) - {28387537-e3f9-4ed7-860c-11e69af4a8a0} - C:\PROGRA~2\IMESHA~1\MediaBar\ToolBar\imeshdtxmltbpi.dll File not found
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\5.2.2.3\coieplg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (Bing Bar) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
O3 - HKLM\..\Toolbar: (no name) - {9D425283-D487-4337-BAB6-AB8354A81457} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found.
O3:64bit: - HKCU\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe (IDT, Inc.)
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [NortonOnlineBackupReminder] C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe (Symantec Corporation)
O4 - HKLM..\Run: [UpdatePRCShortCut] C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - Startup: C:\Users\Anna\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ctfmon.lnk = C:\ProgramData\lsass.exe (Microsoft Corporation)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 255
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: WallpaperStyle = 2
O9 - Extra Button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O16:64bit: - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_14)
O16:64bit: - DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_14)
O16:64bit: - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_14)
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} http://www.comcastsu...oad/tgctlcm.cab (Support.com Configuration Class)
O16 - DPF: {44990B00-3C9D-426D-81DF-AAB636FA4345} https://www-secure.s...abs/tgctlcm.cab (Symantec Configuration Class)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_22)
O16 - DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} https://fpdownload.m...ash/swflash.cab (Shockwave Flash Object)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 75.75.75.75 75.75.76.76
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{3DC90021-B8C9-42BC-B7FB-B45A8BA8812E}: DhcpNameServer = 68.87.76.182 68.87.78.134
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{6948A3E1-91E8-4DA0-A2C4-F6458E760E68}: DhcpNameServer = 75.75.75.75 75.75.76.76
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
O18:64bit: - Protocol\Handler\skype-ie-addon-data - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O20:64bit: - AppInit_DLLs: (C:\PROGRA~2\IMESHA~1\MediaBar\Datamngr\x64\datamngr.dll) - File not found
O20:64bit: - AppInit_DLLs: (C:\PROGRA~2\IMESHA~1\MediaBar\Datamngr\x64\IEBHO.dll) - File not found
O20:64bit: - AppInit_DLLs: (C:\PROGRA~2\IMESHA~1\MediaBar\Datamngr\x64\datamngr.dll) - File not found
O20:64bit: - AppInit_DLLs: (C:\PROGRA~2\IMESHA~1\MediaBar\Datamngr\x64\IEBHO.dll) - File not found
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O33 - MountPoints2\E\Shell - "" = AutoRun
O33 - MountPoints2\E\Shell\AutoRun\command - "" = E:\NBRTStrt.exe
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2012/09/29 13:41:37 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\Anna\Desktop\OTL.com
[2012/09/29 13:40:27 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\Anna\Desktop\OTL.scr
[2012/09/29 13:34:35 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\Anna\Desktop\OTL.exe
[2012/09/28 22:14:32 | 000,000,000 | ---D | C] -- C:\NBRT
[2012/09/28 15:49:52 | 000,095,392 | ---- | C] (Symantec Corporation) -- C:\Windows\SysNative\drivers\SMR311.SYS
[2012/09/28 15:49:35 | 002,957,840 | ---- | C] (Symantec Corporation) -- C:\Users\Anna\Desktop\NPE.exe
[2012/09/28 15:23:11 | 000,000,000 | ---D | C] -- C:\Windows\SysNative\drivers\NBRTWizardx64
[2012/09/28 15:23:11 | 000,000,000 | ---D | C] -- C:\Windows\SysNative\drivers\NBRTWizardx64\0501000.01A
[2012/09/28 15:23:09 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Norton Bootable Recovery Tool Wizard
[2012/09/28 15:23:09 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Norton Bootable Recovery Tool Wizard
[2012/09/28 15:21:11 | 000,912,040 | ---- | C] (Symantec Corporation) -- C:\Users\Anna\Desktop\NBRT-Retail-Downloader.exe
[2012/09/28 12:41:26 | 000,000,000 | ---D | C] -- C:\Users\Anna\AppData\Local\NPE
[2012/09/28 10:38:12 | 000,044,544 | ---- | C] (Microsoft Corporation) -- C:\ProgramData\lsass.exe
[2012/09/06 13:18:15 | 000,000,000 | ---D | C] -- C:\Users\Anna\Desktop\9-2-12MommySophyVisit
[2012/09/04 16:36:46 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Skype
[2012/09/04 16:36:46 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Skype
[2012/08/31 10:50:10 | 000,000,000 | ---D | C] -- C:\Users\Anna\Desktop\2012-2013 5th Grade Mrs. Scheer

========== Files - Modified Within 30 Days ==========

[2012/09/29 13:41:40 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Anna\Desktop\OTL.com
[2012/09/29 13:40:32 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Anna\Desktop\OTL.scr
[2012/09/29 13:34:39 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Anna\Desktop\OTL.exe
[2012/09/29 13:11:36 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/09/29 13:11:29 | 3144,880,128 | -HS- | M] () -- C:\hiberfil.sys
[2012/09/29 13:04:25 | 000,023,248 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2012/09/29 13:04:25 | 000,023,248 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2012/09/29 13:03:43 | 083,023,306 | ---- | M] () -- C:\ProgramData\redaertaborca.pad
[2012/09/29 12:58:28 | 000,000,890 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2012/09/29 11:04:54 | 000,000,000 | ---- | M] () -- C:\ProgramData\to20bwi.dat
[2012/09/29 11:03:41 | 000,001,377 | ---- | M] () -- C:\Users\Anna\Desktop\Norton Installation Files.lnk
[2012/09/29 11:03:41 | 000,001,226 | ---- | M] () -- C:\Users\Anna\Desktop\Norton Download Manager.lnk
[2012/09/28 17:09:00 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2012/09/28 16:00:19 | 000,912,040 | ---- | M] (Symantec Corporation) -- C:\Users\Anna\Desktop\NBRT-Retail-Downloader.exe
[2012/09/28 15:55:52 | 000,726,444 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2012/09/28 15:55:52 | 000,624,412 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2012/09/28 15:55:52 | 000,106,756 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2012/09/28 15:49:52 | 000,095,392 | ---- | M] (Symantec Corporation) -- C:\Windows\SysNative\drivers\SMR311.SYS
[2012/09/28 15:49:39 | 002,957,840 | ---- | M] (Symantec Corporation) -- C:\Users\Anna\Desktop\NPE.exe
[2012/09/28 15:26:01 | 000,000,894 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2012/09/28 10:38:18 | 000,000,857 | ---- | M] () -- C:\Users\Anna\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ctfmon.lnk
[2012/09/15 08:44:13 | 000,000,328 | ---- | M] () -- C:\Windows\tasks\HPCeeScheduleForAnna.job

========== Files Created - No Company Name ==========

[2012/09/29 11:04:54 | 000,000,000 | ---- | C] () -- C:\ProgramData\to20bwi.dat
[2012/09/28 19:59:15 | 000,001,226 | ---- | C] () -- C:\Users\Anna\Desktop\Norton Download Manager.lnk
[2012/09/28 15:23:11 | 000,000,172 | ---- | C] () -- C:\Windows\SysNative\drivers\NBRTWizardx64\0501000.01A\isolate.ini
[2012/09/28 15:21:20 | 000,001,377 | ---- | C] () -- C:\Users\Anna\Desktop\Norton Installation Files.lnk
[2012/09/28 10:38:18 | 000,000,857 | ---- | C] () -- C:\Users\Anna\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ctfmon.lnk
[2012/09/28 10:38:13 | 083,023,306 | ---- | C] () -- C:\ProgramData\redaertaborca.pad
[2011/05/18 14:17:22 | 000,001,940 | ---- | C] () -- C:\Users\Anna\AppData\Local\{96C87F53-AC72-4604-A9CC-186A49F17F3C}.ini
[2011/05/06 12:15:39 | 000,001,854 | ---- | C] () -- C:\Users\Anna\AppData\Roaming\GhostObjGAFix.xml
[2011/01/18 01:53:32 | 002,994,688 | ---- | C] () -- C:\Program Files (x86)\openofficeorg33.msi
[2011/01/18 01:52:10 | 000,475,016 | ---- | C] () -- C:\Program Files (x86)\setup.exe
[2011/01/18 01:50:56 | 132,609,310 | ---- | C] () -- C:\Program Files (x86)\openofficeorg1.cab
[2011/01/18 01:05:08 | 000,000,290 | ---- | C] () -- C:\Program Files (x86)\setup.ini
[2010/08/01 14:16:57 | 000,001,194 | ---- | C] () -- C:\Users\Anna\AppData\Roaming\wklnhst.dat
[2009/10/15 01:52:31 | 000,000,290 | ---- | C] () -- C:\ProgramData\hpqp.ini

========== ZeroAccess Check ==========

[2009/07/13 21:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2012/06/08 22:43:10 | 014,172,672 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2012/06/08 21:41:00 | 012,873,728 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 18:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 05:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 18:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== LOP Check ==========

[2012/03/03 21:37:10 | 000,000,000 | ---D | M] -- C:\Users\Anna\AppData\Roaming\.minecraft
[2010/09/21 10:04:33 | 000,000,000 | ---D | M] -- C:\Users\Anna\AppData\Roaming\Amazon
[2011/01/17 18:25:32 | 000,000,000 | ---D | M] -- C:\Users\Anna\AppData\Roaming\CoffeeCup Software
[2011/01/22 01:38:21 | 000,000,000 | ---D | M] -- C:\Users\Anna\AppData\Roaming\Easy MP3 Recorder
[2011/01/22 01:19:35 | 000,000,000 | ---D | M] -- C:\Users\Anna\AppData\Roaming\MusicNet
[2011/07/08 13:23:09 | 000,000,000 | ---D | M] -- C:\Users\Anna\AppData\Roaming\OpenOffice.org
[2010/08/01 14:16:59 | 000,000,000 | ---D | M] -- C:\Users\Anna\AppData\Roaming\Template
[2011/08/17 14:57:42 | 000,000,000 | ---D | M] -- C:\Users\Anna\AppData\Roaming\Tific

========== Purity Check ==========

< End of report >

#2
Essexboy

Posted 29 September 2012 - 04:08 PM

GeekU Moderator

Retired Staff
69,964 posts

Hi there lets try this

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

Under the Custom Scans/Fixes box at the bottom, paste in the following
Posted Image

:OTL
O2 - BHO: (MediaBar) - {28387537-e3f9-4ed7-860c-11e69af4a8a0} - C:\PROGRA~2\IMESHA~1\MediaBar\ToolBar\imeshdtxmltbpi.dll File not found
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (no name) - {9D425283-D487-4337-BAB6-AB8354A81457} - No CLSID value found.
O3:64bit: - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found.
O3 - HKLM\..\Toolbar: (MediaBar) - {28387537-e3f9-4ed7-860c-11e69af4a8a0} - C:\PROGRA~2\IMESHA~1\MediaBar\ToolBar\imeshdtxmltbpi.dll File not found
O3 - HKLM\..\Toolbar: (no name) - {9D425283-D487-4337-BAB6-AB8354A81457} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found.
O4 - Startup: C:\Users\Anna\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ctfmon.lnk = C:\ProgramData\lsass.exe (Microsoft Corporation)
O20:64bit: - AppInit_DLLs: (C:\PROGRA~2\IMESHA~1\MediaBar\Datamngr\x64\datamngr.dll) - File not found
O20:64bit: - AppInit_DLLs: (C:\PROGRA~2\IMESHA~1\MediaBar\Datamngr\x64\IEBHO.dll) - File not found
O20:64bit: - AppInit_DLLs: (C:\PROGRA~2\IMESHA~1\MediaBar\Datamngr\x64\datamngr.dll) - File not found
O20:64bit: - AppInit_DLLs: (C:\PROGRA~2\IMESHA~1\MediaBar\Datamngr\x64\IEBHO.dll) - File not found
[2012/09/28 10:38:12 | 000,044,544 | ---- | C] (Microsoft Corporation) -- C:\ProgramData\lsass.exe
[2012/09/29 13:03:43 | 083,023,306 | ---- | M] () -- C:\ProgramData\redaertaborca.pad
[2012/09/29 11:04:54 | 000,000,000 | ---- | M] () -- C:\ProgramData\to20bwi.dat
[2012/09/28 10:38:18 | 000,000,857 | ---- | M] () -- C:\Users\Anna\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ctfmon.lnk

:Files
ipconfig /flushdns /c
netsh int ip reset c:\resetlog.txt  /c
ipconfig /release /c
ipconfig /renew /c

:Commands
[purity]
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]

Then click the Run Fix button at the top
Let the program run unhindered, reboot the PC when it is done
Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

THEN

Please download Malwarebytes' Anti-Malware

Double Click mbam-setup.exe to install the application.

Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Quick Scan", then click Scan.
The scan may take some time to finish, so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy&Paste the entire report in your next reply.

Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

#3
Sugartooth

Posted 29 September 2012 - 10:43 PM

Member

Topic Starter
Member
881 posts

Hello Essexboy,

Thank you so much for replying to my plea for help. I have completed the first step of your solution and will paste my OTL log below. However, I do want to say that after I did the reboot, I got a message saying that my computer was unable to start and then Startup Repair popped up and said it was checking my system for problems. It could not start up my computer and then Recovery Manager popped up and I had to do a System Restore, so I restored it to 9/22/12. System Restore said it did not complete successfully (which really gave me a scare), but I was able to restart my computer in Safe Mode which is where I am now. And in Safe Mode, I got a pop up saying that System Restore completed successfully.

I will paste the Malwarebytes' Anti-Malware report after I have completed it.

OTL logfile created on: 9/29/2012 9:22:58 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Anna\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7601.17514)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.91 Gb Total Physical Memory | 3.24 Gb Available Physical Memory | 82.89% Memory free
7.81 Gb Paging File | 7.18 Gb Available in Paging File | 91.96% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 285.73 Gb Total Space | 211.85 Gb Free Space | 74.14% Space Free | Partition Type: NTFS
Drive D: | 12.16 Gb Total Space | 2.04 Gb Free Space | 16.78% Space Free | Partition Type: NTFS

Computer Name: ANNA-LAPTOP | User Name: Anna | Logged in as Administrator.
Boot Mode: SafeMode with Networking | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/09/29 21:22:44 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Anna\Desktop\OTL.exe

========== Modules (No Company Name) ==========

========== Services (SafeList) ==========

SRV:64bit: - [2010/07/09 12:29:41 | 000,253,440 | ---- | M] (IDT, Inc.) [Auto | Stopped] -- C:\Program Files\IDT\WDM\stacsv64.exe -- (STacSV)
SRV:64bit: - [2010/07/09 12:29:40 | 000,089,600 | ---- | M] (Andrea Electronics Corporation) [Auto | Stopped] -- C:\Program Files\IDT\WDM\AESTSr64.exe -- (AESTFilters)
SRV:64bit: - [2010/05/21 14:20:08 | 001,052,328 | ---- | M] ( ) [Auto | Stopped] -- C:\Windows\SysNative\dleacoms.exe -- (dlea_device)
SRV:64bit: - [2009/07/13 18:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2009/03/27 19:10:16 | 000,016,896 | ---- | M] (LSI Corporation) [Auto | Stopped] -- C:\Program Files\LSI SoftModem\agr64svc.exe -- (AgereModemAudio)
SRV - [2012/09/04 16:28:50 | 000,250,568 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2012/07/13 13:28:36 | 000,160,944 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files (x86)\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2011/09/09 18:10:28 | 000,086,072 | ---- | M] (Hewlett-Packard Company) [Auto | Stopped] -- C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe -- (HP Support Assistant Service)
SRV - [2011/04/16 17:45:11 | 000,130,008 | R--- | M] (Symantec Corporation) [Auto | Stopped] -- C:\Program Files (x86)\Norton 360\Engine\5.2.2.3\ccSvcHst.exe -- (N360)
SRV - [2011/03/28 18:07:50 | 000,094,264 | ---- | M] (Hewlett-Packard Company) [Auto | Stopped] -- C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe -- (HPDrvMntSvc.exe)
SRV - [2011/02/28 18:44:14 | 000,183,560 | ---- | M] (Microsoft Corporation.) [On_Demand | Stopped] -- C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE -- (BBSvc)
SRV - [2011/02/25 10:46:22 | 000,249,648 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE -- (SeaPort)
SRV - [2010/10/12 10:59:12 | 000,206,072 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe -- (GamesAppService)
SRV - [2010/08/22 15:01:31 | 000,386,424 | ---- | M] (SupportSoft, Inc.) [Auto | Stopped] -- C:\Windows\Downloaded Program Files\CONFLICT.1\ssrc.exe -- (SupportSoft RemoteAssist)
SRV - [2010/07/04 13:25:25 | 000,867,080 | ---- | M] (Acresso Software Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe -- (FLEXnet Licensing Service)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/09/06 06:06:20 | 000,169,312 | ---- | M] (Adobe Systems Incorporated) [Auto | Stopped] -- C:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe -- (AdobeActiveFileMonitor8.0)
SRV - [2009/06/10 14:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)

========== Driver Services (SafeList) ==========

DRV:64bit: - [2012/02/29 23:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2011/07/06 12:44:00 | 000,034,288 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2011/05/22 21:12:26 | 000,174,200 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS -- (SymEvent)
DRV:64bit: - [2011/04/20 18:37:49 | 000,386,168 | ---- | M] (Symantec Corporation) [Kernel | System | Stopped] -- C:\Windows\SysNative\drivers\N360x64\0502020.003\symnets.sys -- (SymNetS)
DRV:64bit: - [2011/03/30 20:00:09 | 000,744,568 | R--- | M] (Symantec Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\N360x64\0502020.003\srtsp64.sys -- (SRTSP)
DRV:64bit: - [2011/03/30 20:00:09 | 000,040,568 | R--- | M] (Symantec Corporation) [Kernel | System | Stopped] -- C:\Windows\SysNative\drivers\N360x64\0502020.003\srtspx64.sys -- (SRTSPX)
DRV:64bit: - [2011/03/14 19:31:23 | 000,912,504 | R--- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\N360x64\0502020.003\symefa64.sys -- (SymEFA)
DRV:64bit: - [2011/03/10 23:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/10 23:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2011/01/26 23:47:10 | 000,450,680 | R--- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\N360x64\0502020.003\symds64.sys -- (SymDS)
DRV:64bit: - [2011/01/26 22:07:06 | 000,171,128 | R--- | M] (Symantec Corporation) [Kernel | System | Stopped] -- C:\Windows\SysNative\drivers\N360x64\0502020.003\ironx64.sys -- (SymIRON)
DRV:64bit: - [2010/11/20 06:33:35 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 04:07:05 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/11/20 02:37:42 | 000,109,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\sdbus.sys -- (sdbus)
DRV:64bit: - [2010/07/09 12:29:43 | 000,506,880 | ---- | M] (IDT, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stwrt64.sys -- (STHDA)
DRV:64bit: - [2010/03/30 16:58:35 | 007,675,392 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\NETw5s64.sys -- (NETw5s64)
DRV:64bit: - [2010/03/14 11:28:31 | 000,139,264 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\IntcHdmi.sys -- (IntcHdmiAddService)
DRV:64bit: - [2010/03/14 11:28:26 | 007,369,600 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2009/07/20 16:33:42 | 007,058,432 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NETw1v64.sys -- (NETw1v64)
DRV:64bit: - [2009/07/14 16:16:34 | 000,273,456 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2009/07/13 18:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 18:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 18:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/06/24 12:00:18 | 000,216,576 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RtsUStor.sys -- (RSUSBSTOR)
DRV:64bit: - [2009/06/10 14:01:11 | 001,485,312 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTDPV6.SYS -- (SrvHsfV92)
DRV:64bit: - [2009/06/10 14:01:11 | 000,740,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTCNXT6.SYS -- (SrvHsfWinac)
DRV:64bit: - [2009/06/10 14:01:11 | 000,292,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTAZL6.SYS -- (SrvHsfHDA)
DRV:64bit: - [2009/06/10 13:35:33 | 000,389,120 | ---- | M] (Marvell) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\yk62x64.sys -- (yukonw7)
DRV:64bit: - [2009/06/10 13:35:28 | 005,434,368 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\netw5v64.sys -- (netw5v64)
DRV:64bit: - [2009/06/10 13:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 13:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 13:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 13:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/05/22 07:52:30 | 000,215,040 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2009/04/29 08:48:32 | 000,018,432 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HpqKbFiltr.sys -- (HpqKbFiltr)
DRV:64bit: - [2009/04/06 18:31:08 | 001,208,320 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\agrsm64.sys -- (AgereSoftModem)
DRV:64bit: - [2008/06/16 03:00:00 | 000,055,024 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\PxHlpa64.sys -- (PxHlpa64)
DRV - [2012/09/13 09:03:15 | 002,084,000 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\VirusDefs\20120922.008\ex64.sys -- (NAVEX15)
DRV - [2012/09/13 09:03:13 | 000,126,112 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\VirusDefs\20120922.008\eng64.sys -- (NAVENG)
DRV - [2012/08/31 17:27:23 | 000,513,184 | ---- | M] (Symantec Corporation) [Kernel | System | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\IPSDefs\20120921.001\IDSviA64.sys -- (IDSVia64)
DRV - [2012/08/31 15:09:13 | 001,385,120 | ---- | M] (Symantec Corporation) [Kernel | System | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\BASHDefs\20120919.001\BHDrvx64.sys -- (BHDrvx64)
DRV - [2012/08/09 11:09:55 | 000,138,912 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2012/08/09 11:09:54 | 000,484,512 | ---- | M] (Symantec Corporation) [Kernel | System | Stopped] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)
DRV - [2009/07/13 18:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...avilion&pf=cnnb
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...avilion&pf=cnnb
IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE:64bit: - HKLM\..\SearchScopes\{3D868A69-F711-4F8F-A8D9-0F5AE2B3FD72}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE:64bit: - HKLM\..\SearchScopes\{69B38643-8C04-4B58-A328-1E9A27FDA35E}: "URL" = http://www.ask.com/w...}&l=dis&o=ushpl
IE:64bit: - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...avilion&pf=cnnb
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...avilion&pf=cnnb
IE - HKLM\..\SearchScopes,DefaultScope = {9BB47C17-9C68-4BB3-B188-DD9AF0FD2A59}
IE - HKLM\..\SearchScopes\{3D868A69-F711-4F8F-A8D9-0F5AE2B3FD72}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKLM\..\SearchScopes\{69B38643-8C04-4B58-A328-1E9A27FDA35E}: "URL" = http://www.ask.com/w...}&l=dis&o=ushpl
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKLM\..\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2A59}: "URL" = http://search.imesh....q={searchTerms}

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...avilion&pf=cnnb
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Restore = http://www.yahoo.com/
IE - HKCU\..\SearchScopes,DefaultScope = {9BB47C17-9C68-4BB3-B188-DD9AF0FD2A59}
IE - HKCU\..\SearchScopes\{23758B0B-0D9F-32A3-A476-D9B1033E7A1E}: "URL" = http://www.bing.com/...UGO&form=ZGAIDF
IE - HKCU\..\SearchScopes\{3D868A69-F711-4F8F-A8D9-0F5AE2B3FD72}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKCU\..\SearchScopes\{576D33DC-5115-4D52-AEAC-58036954FF9C}: "URL" = http://www.google.co...&rlz=1I7ADRA_en
IE - HKCU\..\SearchScopes\{69B38643-8C04-4B58-A328-1E9A27FDA35E}: "URL" = http://www.ask.com/w...}&l=dis&o=ushpl
IE - HKCU\..\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2A59}: "URL" = http://search.imesh....q={searchTerms}
IE - HKCU\..\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}: "URL" = http://www.ask.com/w...il&geo=US&ver=4
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.10516.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.10516.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=14.0.8064.0206: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@WildTangent.com/GamesAppPresenceDetector,Version=1.0: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\2\NP_wtapp.dll ()
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@unity3d.com/UnityPlayer,version=1.0: C:\Users\Anna\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2009/08/15 00:00:31 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\IPSFFPlgn\ [2012/09/29 22:13:21 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\coFFPlgn_2011_7_12_1 [2012/09/29 21:15:22 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{3252b9ae-c69a-4eaf-9502-dc9c1f6c009e}: C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DMExtension\ [2010/11/29 18:46:07 | 000,000,000 | ---D | M]

O1 HOSTS File: ([2009/06/10 14:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2:64bit: - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7725.1624\swg64.dll (Google Inc.)
O2 - BHO: (MediaBar) - {28387537-e3f9-4ed7-860c-11e69af4a8a0} - C:\PROGRA~2\IMESHA~1\MediaBar\ToolBar\imeshdtxmltbpi.dll File not found
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\5.2.2.3\coieplg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\5.2.2.3\ips\ipsbho.dll (Symantec Corporation)
O2 - BHO: (no name) - {9D425283-D487-4337-BAB6-AB8354A81457} - No CLSID value found.
O2 - BHO: (hpBHO Class) - {ABD3B5E1-B268-407B-A150-2641DAB8D898} - C:\Program Files (x86)\Common Files\Homepage Protection\HomepageProtection.dll (AOL Products)
O2 - BHO: (Skype Browser Helper) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.7725.1624\swg.dll (Google Inc.)
O2 - BHO: (Bing Bar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3:64bit: - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found.
O3 - HKLM\..\Toolbar: (MediaBar) - {28387537-e3f9-4ed7-860c-11e69af4a8a0} - C:\PROGRA~2\IMESHA~1\MediaBar\ToolBar\imeshdtxmltbpi.dll File not found
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\5.2.2.3\coieplg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (Bing Bar) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
O3 - HKLM\..\Toolbar: (no name) - {9D425283-D487-4337-BAB6-AB8354A81457} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found.
O3:64bit: - HKCU\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe (IDT, Inc.)
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [NortonOnlineBackupReminder] C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe (Symantec Corporation)
O4 - HKLM..\Run: [UpdatePRCShortCut] C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 255
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: WallpaperStyle = 2
O9 - Extra Button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O16:64bit: - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_14)
O16:64bit: - DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_14)
O16:64bit: - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_14)
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} http://www.comcastsu...oad/tgctlcm.cab (Support.com Configuration Class)
O16 - DPF: {44990B00-3C9D-426D-81DF-AAB636FA4345} https://www-secure.s...abs/tgctlcm.cab (Symantec Configuration Class)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_22)
O16 - DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} https://fpdownload.m...ash/swflash.cab (Shockwave Flash Object)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 75.75.75.75 75.75.76.76
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{3DC90021-B8C9-42BC-B7FB-B45A8BA8812E}: DhcpNameServer = 68.87.76.182 68.87.78.134
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{6948A3E1-91E8-4DA0-A2C4-F6458E760E68}: DhcpNameServer = 75.75.75.75 75.75.76.76
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
O18:64bit: - Protocol\Handler\skype-ie-addon-data - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O20:64bit: - AppInit_DLLs: (C:\PROGRA~2\IMESHA~1\MediaBar\Datamngr\x64\datamngr.dll) - File not found
O20:64bit: - AppInit_DLLs: (C:\PROGRA~2\IMESHA~1\MediaBar\Datamngr\x64\IEBHO.dll) - File not found
O20:64bit: - AppInit_DLLs: (C:\PROGRA~2\IMESHA~1\MediaBar\Datamngr\x64\datamngr.dll) - File not found
O20:64bit: - AppInit_DLLs: (C:\PROGRA~2\IMESHA~1\MediaBar\Datamngr\x64\IEBHO.dll) - File not found
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2012/09/29 21:22:38 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\Anna\Desktop\OTL.exe
[2012/09/29 20:39:40 | 000,000,000 | ---D | C] -- C:\_OTL
[2012/09/28 22:14:32 | 000,000,000 | ---D | C] -- C:\NBRT
[2012/09/28 15:23:09 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Norton Bootable Recovery Tool Wizard
[2012/09/28 15:23:09 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Norton Bootable Recovery Tool Wizard
[2012/09/28 12:41:26 | 000,000,000 | ---D | C] -- C:\Users\Anna\AppData\Local\NPE
[2012/09/06 13:18:15 | 000,000,000 | ---D | C] -- C:\Users\Anna\Desktop\9-2-12MommySophyVisit
[2012/09/04 16:36:46 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Skype
[2012/09/04 16:36:46 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Skype
[2012/08/31 10:50:10 | 000,000,000 | ---D | C] -- C:\Users\Anna\Desktop\2012-2013 5th Grade Mrs. Scheer

========== Files - Modified Within 30 Days ==========

[2012/09/29 21:22:44 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Anna\Desktop\OTL.exe
[2012/09/29 21:22:12 | 000,726,444 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2012/09/29 21:22:12 | 000,624,162 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2012/09/29 21:22:12 | 000,106,538 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2012/09/29 21:17:38 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/09/29 21:17:29 | 3144,880,128 | -HS- | M] () -- C:\hiberfil.sys
[2012/09/29 21:15:01 | 295,515,176 | ---- | M] () -- C:\Windows\MEMORY.DMP
[2012/09/22 21:26:00 | 000,000,894 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2012/09/22 21:09:00 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2012/09/22 19:48:14 | 000,023,248 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2012/09/22 19:48:14 | 000,023,248 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2012/09/22 19:42:52 | 000,000,890 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2012/09/15 08:44:13 | 000,000,328 | ---- | M] () -- C:\Windows\tasks\HPCeeScheduleForAnna.job

========== Files Created - No Company Name ==========

[2011/05/18 14:17:22 | 000,001,940 | ---- | C] () -- C:\Users\Anna\AppData\Local\{96C87F53-AC72-4604-A9CC-186A49F17F3C}.ini
[2011/05/06 12:15:39 | 000,001,854 | ---- | C] () -- C:\Users\Anna\AppData\Roaming\GhostObjGAFix.xml
[2011/01/18 01:53:32 | 002,994,688 | ---- | C] () -- C:\Program Files (x86)\openofficeorg33.msi
[2011/01/18 01:52:10 | 000,475,016 | ---- | C] () -- C:\Program Files (x86)\setup.exe
[2011/01/18 01:50:56 | 132,609,310 | ---- | C] () -- C:\Program Files (x86)\openofficeorg1.cab
[2011/01/18 01:05:08 | 000,000,290 | ---- | C] () -- C:\Program Files (x86)\setup.ini
[2010/08/01 14:16:57 | 000,001,194 | ---- | C] () -- C:\Users\Anna\AppData\Roaming\wklnhst.dat
[2009/10/15 01:52:31 | 000,000,290 | ---- | C] () -- C:\ProgramData\hpqp.ini

========== ZeroAccess Check ==========

[2009/07/13 21:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2012/06/08 22:43:10 | 014,172,672 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2012/06/08 21:41:00 | 012,873,728 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 18:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 05:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 18:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== LOP Check ==========

[2012/03/03 21:37:10 | 000,000,000 | ---D | M] -- C:\Users\Anna\AppData\Roaming\.minecraft
[2010/09/21 10:04:33 | 000,000,000 | ---D | M] -- C:\Users\Anna\AppData\Roaming\Amazon
[2011/01/17 18:25:32 | 000,000,000 | ---D | M] -- C:\Users\Anna\AppData\Roaming\CoffeeCup Software
[2011/01/22 01:38:21 | 000,000,000 | ---D | M] -- C:\Users\Anna\AppData\Roaming\Easy MP3 Recorder
[2011/01/22 01:19:35 | 000,000,000 | ---D | M] -- C:\Users\Anna\AppData\Roaming\MusicNet
[2011/07/08 13:23:09 | 000,000,000 | ---D | M] -- C:\Users\Anna\AppData\Roaming\OpenOffice.org
[2010/08/01 14:16:59 | 000,000,000 | ---D | M] -- C:\Users\Anna\AppData\Roaming\Template
[2011/08/17 14:57:42 | 000,000,000 | ---D | M] -- C:\Users\Anna\AppData\Roaming\Tific

========== Purity Check ==========

< End of report >

#4
Sugartooth

Posted 29 September 2012 - 11:14 PM

Member

Topic Starter
Member
881 posts

Hello again Essexboy,

I was surprised that the Malwarebytes' Anti-Malware quick scan only took 1 min and 56 secs and that no malicious items were found for me to delete. I am now in "normal" mode and the Live Security Professional pop ups have disappeared. However, I am still leery, so I'm going to go ahead and run the Full scan. Thank you so so much!!!!!!!

Malwarebytes Anti-Malware 1.65.0.1400
www.malwarebytes.org

Database version: v2012.09.29.05

Windows 7 Service Pack 1 x64 NTFS (Safe Mode/Networking)
Internet Explorer 8.0.7601.17514
Anna :: ANNA-LAPTOP [administrator]

9/29/2012 9:54:01 PM
mbam-log-2012-09-29 (21-54-01).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 200090
Time elapsed: 1 minute(s), 56 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#5
Essexboy

Posted 30 September 2012 - 04:20 AM

GeekU Moderator

Retired Staff
69,964 posts

Intriguing that it did that .. However, as you are now back in normal mode
The MBAM quick and full scan in reality are not very different, so I would not expect it to find anything

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

Under the Custom Scans/Fixes box at the bottom, paste in the following
Posted Image

:OTL
O2 - BHO: (MediaBar) - {28387537-e3f9-4ed7-860c-11e69af4a8a0} - C:\PROGRA~2\IMESHA~1\MediaBar\ToolBar\imeshdtxmltbpi.dll File not found
O2 - BHO: (no name) - {9D425283-D487-4337-BAB6-AB8354A81457} - No CLSID value found.
O3:64bit: - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found.
O3 - HKLM\..\Toolbar: (MediaBar) - {28387537-e3f9-4ed7-860c-11e69af4a8a0} - C:\PROGRA~2\IMESHA~1\MediaBar\ToolBar\imeshdtxmltbpi.dll File not found
O3 - HKLM\..\Toolbar: (no name) - {9D425283-D487-4337-BAB6-AB8354A81457} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found.
O20:64bit: - AppInit_DLLs: (C:\PROGRA~2\IMESHA~1\MediaBar\Datamngr\x64\datamngr.dll) - File not found
O20:64bit: - AppInit_DLLs: (C:\PROGRA~2\IMESHA~1\MediaBar\Datamngr\x64\IEBHO.dll) - File not found
O20:64bit: - AppInit_DLLs: (C:\PROGRA~2\IMESHA~1\MediaBar\Datamngr\x64\datamngr.dll) - File not found
O20:64bit: - AppInit_DLLs: (C:\PROGRA~2\IMESHA~1\MediaBar\Datamngr\x64\IEBHO.dll) - File not found


:Files
C:\PROGRA~2\IMESHA~1\MediaBar

:Commands
[purity]
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]

Then click the Run Fix button at the top
Let the program run unhindered, reboot the PC when it is done
Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

#6
Sugartooth

Posted 30 September 2012 - 12:16 PM

Member

Topic Starter
Member
881 posts

You're correct...the MBAM says I'm free and clear! :thumbsup:

You're a lifesaver!!!!!! THANK YOU!

#7
Essexboy

Posted 30 September 2012 - 01:15 PM

GeekU Moderator

Retired Staff
69,964 posts

Subject to no further problems

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL

Under the Custom Scans/Fixes box at the bottom, paste in the following

:Commands
[resethosts]
[emptytemp]
[Reboot]

Then click the Run Fix button at the top
Let the program run unhindered, reboot the PC when it is done

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

Go to control panel
Select folder options (Appearance > Folder options in category view)
Select the View Tab.
Under the Hidden files and folders heading select Do not show hidden files and folders.
Click Yes to confirm.
Click OK.

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:

Go to this site and click Do I have Java
It will check your current version and then offer to update to the latest version

SPRING CLEAN

To manually create a new Restore Point

Go to Control Panel and select System
Select System
On the left select System Protection and accept the warning if you get one
Select System Protection Tab
Select Create at the bottom
Type in a name i.e. Clean
Select Create

Now we can purge the infected ones

GoStart > All programs > Accessories > system tools
Right click Disc cleanup and select run as administrator
Select Your main drive and accept the warning if you get one
For a few moments the system will make some calculations
Select the More Options tab
In the System Restore and Shadow Backups select Clean up
Select Delete on the pop up
Select OK
Select Delete

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
Posted Image

Malwarebytes. Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?

Keep safe :wave:

#8
Sugartooth

Posted 30 September 2012 - 03:15 PM

Member

Topic Starter
Member
881 posts

I have completed all of the new steps you have given me. However, after I installed Filehippo update checker, it told me that I had several programs that needed updating. I clicked on the first one, which I think was Acrobat Reader, and it opened in a new window. As it didn't run automatically, I had to click the download button and then my norton popped up and said it was a known virus, so I exited immediately. I clicked Update Checker again to see what other updates it said I needed and it wouldn't run at all. I deleted it.

I'm mentioning it because you and I just did all this work to give my computer a clean bill of health and I almost infected it again!

I love how you have helped me and am applying to GeekU in the hopes that I can do the same for others.

#9
Essexboy

Posted 30 September 2012 - 03:23 PM

GeekU Moderator

Retired Staff
69,964 posts

Methinks that may be Norton now being over protective.. I use filehippo

It is only a recommended programme and not essential as long as you do the updates manually. This just saves having to look for them

#10
Sugartooth

Posted 30 September 2012 - 03:35 PM

Member

Topic Starter
Member
881 posts

I wasn't saying Filehippo was bad. Just that maybe the link they supplied wasn't a good one. :confused:

#11
Essexboy

Posted 30 September 2012 - 04:01 PM

GeekU Moderator

Retired Staff
69,964 posts

Again makes no sense as the updates are stored on there servers

However here is the adobe site

http://www.adobe.com...latform=Windows

#12
Essexboy

Posted 02 October 2012 - 11:21 AM

GeekU Moderator

Retired Staff
69,964 posts

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.