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My homepage is hijacked


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#1
mav93

mav93

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I opened I.E. this morning to find that My home page had been hijacked and replaced by the all search web page. Ran Ad-adware SE and HJT and removed some obvious things. When I opened IE after the changes my orginal home page came up blank and I thought all was solved. Of coarse after I made these changes everything was fine until about an hour later when I reopened IE and once again my home web page had been Hijacked. Any help is appreciated

Here is my Hijack this Log:

Logfile of HijackThis v1.98.2
Scan saved at 12:20:26 PM, on 8/27/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\inetg\services.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Sierra Imaging\Image Expert\IXApplet.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\WISPTIS.EXE
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Documents and Settings\Owner\Desktop\Computer protection\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.all-websearch.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
F3 - REG:win.ini: run=C:\WINDOWS\inetg\services.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {5321E378-FFAD-4999-8C62-03CA8155F0B3} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [xp_system] C:\WINDOWS\inetg\services.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [NetGuard] "C:\Program Files\FBM Software\ZeroSpyware 2004\NetGuard.exe" -STARTUP
O4 - HKCU\..\Run: [xp_system] C:\WINDOWS\inetg\services.exe
O4 - Startup: Camio Viewer.lnk = C:\Program Files\Sierra Imaging\Image Expert\IXApplet.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O12 - Plugin for .NPSSView: C:\Program Files\Seagate Software\Viewers\ActiveXViewer\NPssView.dll
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#2
Hemal

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You may wish to print out a copy of these instructions to follow while you complete this procedure.

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.all-websearch.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - {5321E378-FFAD-4999-8C62-03CA8155F0B3} - (no file)
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

Reboot your PC.

If you would please, rescan with HijackThis and post a fresh log in this same topic, and let us know how your system's working. <_<
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#3
mav93

mav93

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I tried the suggest help that had been posted earlier and Unfortunately the it didn't solve the problem. Infact every thing that I had placed a check in HJT returned after I rebooted my PC. Here is my HJT log after I performed the requested fix from the previous sender. Any other ideas?????


Logfile of HijackThis v1.98.2
Scan saved at 2:13:55 PM, on 8/27/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\inetg\services.exe
C:\Program Files\Sierra Imaging\Image Expert\IXApplet.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\Documents and Settings\Owner\Desktop\Computer protection\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.all-websearch.com/
F3 - REG:win.ini: run=C:\WINDOWS\inetg\services.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {5321E378-FFAD-4999-8C62-03CA8155F0B3} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [xp_system] C:\WINDOWS\inetg\services.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [NetGuard] "C:\Program Files\FBM Software\ZeroSpyware 2004\NetGuard.exe" -STARTUP
O4 - HKCU\..\Run: [xp_system] C:\WINDOWS\inetg\services.exe
O4 - Startup: Camio Viewer.lnk = C:\Program Files\Sierra Imaging\Image Expert\IXApplet.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O12 - Plugin for .NPSSView: C:\Program Files\Seagate Software\Viewers\ActiveXViewer\NPssView.dll
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#4
admin

admin

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(topics merged)

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.all-websearch.com/
F3 - REG:win.ini: run=C:\WINDOWS\inetg\services.exe
O2 - BHO: (no name) - {5321E378-FFAD-4999-8C62-03CA8155F0B3} - (no file)
O4 - HKLM\..\Run: [xp_system] C:\WINDOWS\inetg\services.exe
O4 - HKCU\..\Run: [xp_system] C:\WINDOWS\inetg\services.exe

CReboot in safe mode (by tapping F8 at startup and select safe mode from the menu).
Be sure you're able to view hidden files, and remove the following folder in bold (if found):
C:\WINDOWS\inetg <- this folder

Reboot your PC.

If you would please, rescan with HijackThis and post a fresh log in this same topic, and let us know how your system's working. <_<
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#5
mav93

mav93

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Thanks for the help, I seam to have regained control of my home page. It looks like one of the items that you had me fix still seamed to return.

O4 - HKCU\..\Run: [xp_system] C:\WINDOWS\inetg\services.exe ?????????

Is there anything that I need to do?
Thanks so much for your help!!!!

Logfile of HijackThis v1.98.2
Scan saved at 8:08:02 AM, on 8/30/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Sierra Imaging\Image Expert\IXApplet.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\Documents and Settings\Owner\Desktop\Computer protection\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [NetGuard] "C:\Program Files\FBM Software\ZeroSpyware 2004\NetGuard.exe" -STARTUP
O4 - HKCU\..\Run: [xp_system] C:\WINDOWS\inetg\services.exe
O4 - Startup: Camio Viewer.lnk = C:\Program Files\Sierra Imaging\Image Expert\IXApplet.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O12 - Plugin for .NPSSView: C:\Program Files\Seagate Software\Viewers\ActiveXViewer\NPssView.dll
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#6
admin

admin

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O4 - HKCU\..\Run: [xp_system] C:\WINDOWS\inetg\services.exe ?????????

It's a trojan:
http://be.trendmicro...e=TROJ_SMALL.BI

Please run a free online virus scan here:
http://housecall.antivirus.com/

And a free trojan scan here:
http://www.moosoft.com/

Select AutoFix, repair any problems found, reboot, and post a new log when finished. <_<
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