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internet dropping out

Started by blobby , Oct 01 2012 08:31 AM

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#1
blobby
Posted 01 October 2012 - 08:31 AM

blobby

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I am Running windows 7 with Netgear N300 wireless ADSL2+ Modem router and talktalk ISP

My internet continually drops/disconnects I have gad my PC checked out under warranty twice and manufacturer (Palicomp) has had on test over 5 days showing no problems at all

I contacted TalkTalk who carried out several tests and confirmed no problem

Both companies claim the fault lays with each other

I have checked all my connections and all OK i therefore renewed asdl filters and new ASDL ethernet cable and purchase new modem/router all to no avail

My connection drops out daily as many as 7 times a day and I have to press reset button on router to get it back

Driving me mad can anyone help please
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#2
rockmilk
Posted 01 October 2012 - 06:22 PM

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Download Autoruns and Autorunsc Unzip it to your desktop and then double click autoruns.exe After the scan is finished then click on File>>>>>>>>>>>Save The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option. in other words make sure it is a .txt file instead of .arn Attach the text in your next reply.

http://download.sysi...es/Autoruns.zip


Please download MINITOOLBOX and run it.
http://download.blee...MiniToolBox.exe

Checkmark following boxes:


Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.
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#3
Troy
Posted 01 October 2012 - 09:14 PM

Troy

    Tech Staff

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If this is ADSL2+ then it could very well be a problem on the phone line. To check, you can perform an isolation test. I want you to test the wall point where the RJ-11 cable connects to your modem. To do this, remove all devices (from all wall points that use the same phone line) and connect a single phone with a nice short RJ-11 cable. You should be able to pick up the receiver and hear the dial tone. What you are listening for is any other background noise or static. If you can hear any other noise there is a problem on the line.

If you do have any other noise on the line then there will be two things to check - one will be to contact your phone provider who manages the phone line (over which the ISP will connect your ADSL). Tell them there is noise on the line and they need to fix the fault. The 2nd thing to check will be if the issue isn't resolved after this, you will need a data cabler to perform a service in your home and check/repair the wiring.

If after all this the issue still isn't resolved, we're left with a few options. 1) replace the modem, or 2) change ISP (extremely rare but it has happened to me once).

Also you are welcome to perform rockmilk's instructions above (it sure wouldn't hurt); however I wouldn't believe it to be the computer as it has already been tested by the manufacturer.
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#4
yobneb
Posted 15 July 2013 - 02:58 AM

yobneb

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for same problem here is log what do i do now

Ran by B en (administrator) on 15-07-2013 at 09:50:22
Running from "C:\Users\B en\Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================



========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled taskoffload=disabled
set interface interface="Local Area Connection" forwarding=disabled advertise=disabled mtu=1492 metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Ben-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 00-30-67-2C-14-3F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8cac:7dc9:af32:3e15%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 15 July 2013 09:38:21
Lease Expires . . . . . . . . . . : 16 July 2013 09:38:21
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 234893415
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-7B-69-87-00-30-67-2C-14-3F
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{A354C399-7A60-4EC6-BD67-C1B19FA512A6}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 192.168.0.1

Name: google.com
Addresses: 2a00:1450:4009:805::1003
173.194.34.164
173.194.34.160
173.194.34.162
173.194.34.161
173.194.34.166
173.194.34.169
173.194.34.167
173.194.34.174
173.194.34.165
173.194.34.168
173.194.34.163


Pinging google.com [173.194.34.160] with 32 bytes of data:
Reply from 173.194.34.160: bytes=32 time=59ms TTL=56
Reply from 173.194.34.160: bytes=32 time=75ms TTL=56

Ping statistics for 173.194.34.160:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 59ms, Maximum = 75ms, Average = 67ms
Server: UnKnown
Address: 192.168.0.1

Name: yahoo.com
Addresses: 206.190.36.45
98.139.183.24
98.138.253.109


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=235ms TTL=45
Reply from 206.190.36.45: bytes=32 time=206ms TTL=45

Ping statistics for 206.190.36.45:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 206ms, Maximum = 235ms, Average = 220ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
10...00 30 67 2c 14 3f ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.2 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.0.0 255.255.255.0 On-link 192.168.0.2 276
192.168.0.2 255.255.255.255 On-link 192.168.0.2 276
192.168.0.255 255.255.255.255 On-link 192.168.0.2 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.0.2 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.0.2 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
10 276 fe80::/64 On-link
10 276 fe80::8cac:7dc9:af32:3e15/128
On-link
1 306 ff00::/8 On-link
10 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/15/2013 09:38:11 AM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding 14 2.0.168.192.in-addr.arpa. PTR Ben-PC.local.

Error: (07/15/2013 09:38:11 AM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.0.2:5353 16 2.0.168.192.in-addr.arpa. PTR Ben-PC-2.local.

Error: (07/15/2013 05:05:35 AM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding 14 21.62.254.169.in-addr.arpa. PTR Ben-PC.local.

Error: (07/15/2013 05:05:35 AM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Received from 169.254.62.21:5353 16 21.62.254.169.in-addr.arpa. PTR Ben-PC-2.local.

Error: (07/14/2013 07:56:14 PM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding 14 2.0.168.192.in-addr.arpa. PTR Ben-PC.local.

Error: (07/14/2013 07:56:14 PM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.0.2:5353 16 2.0.168.192.in-addr.arpa. PTR Ben-PC-2.local.

Error: (07/14/2013 07:00:11 PM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location E:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).

Error: (07/14/2013 05:38:42 PM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding 14 2.0.168.192.in-addr.arpa. PTR Ben-PC.local.

Error: (07/14/2013 05:38:42 PM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.0.2:5353 16 2.0.168.192.in-addr.arpa. PTR Ben-PC-2.local.

Error: (07/14/2013 09:04:07 AM) (Source: MsiInstaller) (User: Ben-PC)
Description: Product: Skype Click to Call -- Error 1310. Error writing to file: C:\Windows\Installer\3f0f6e.msi. System error 5. Verify that you have access to that directory.


System errors:
=============
Error: (07/15/2013 09:23:25 AM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error:
%%1069

Error: (07/15/2013 09:23:25 AM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error:
%%1330

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (07/15/2013 09:21:45 AM) (Source: WMPNetworkSvc) (User: )
Description: 0x80070422

Error: (07/15/2013 09:21:45 AM) (Source: WMPNetworkSvc) (User: )
Description: 0x80070422

Error: (07/15/2013 09:20:59 AM) (Source: Service Control Manager) (User: )
Description: The vToolbarUpdater14.2.0 service failed to start due to the following error:
%%2

Error: (07/15/2013 05:09:02 AM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error:
%%1069

Error: (07/15/2013 05:09:02 AM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error:
%%1330

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (07/15/2013 05:06:59 AM) (Source: WMPNetworkSvc) (User: )
Description: 0x80070422

Error: (07/15/2013 05:06:58 AM) (Source: WMPNetworkSvc) (User: )
Description: 0x80070422

Error: (07/15/2013 05:05:26 AM) (Source: Service Control Manager) (User: )
Description: The vToolbarUpdater14.2.0 service failed to start due to the following error:
%%2


Microsoft Office Sessions:
=========================
Error: (07/15/2013 09:38:11 AM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding 14 2.0.168.192.in-addr.arpa. PTR Ben-PC.local.

Error: (07/15/2013 09:38:11 AM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.0.2:5353 16 2.0.168.192.in-addr.arpa. PTR Ben-PC-2.local.

Error: (07/15/2013 05:05:35 AM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding 14 21.62.254.169.in-addr.arpa. PTR Ben-PC.local.

Error: (07/15/2013 05:05:35 AM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Received from 169.254.62.21:5353 16 21.62.254.169.in-addr.arpa. PTR Ben-PC-2.local.

Error: (07/14/2013 07:56:14 PM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding 14 2.0.168.192.in-addr.arpa. PTR Ben-PC.local.

Error: (07/14/2013 07:56:14 PM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.0.2:5353 16 2.0.168.192.in-addr.arpa. PTR Ben-PC-2.local.

Error: (07/14/2013 07:00:11 PM) (Source: Windows Backup)(User: )
Description: E:\The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006)

Error: (07/14/2013 05:38:42 PM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding 14 2.0.168.192.in-addr.arpa. PTR Ben-PC.local.

Error: (07/14/2013 05:38:42 PM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.0.2:5353 16 2.0.168.192.in-addr.arpa. PTR Ben-PC-2.local.

Error: (07/14/2013 09:04:07 AM) (Source: MsiInstaller)(User: Ben-PC)
Description: Product: Skype Click to Call -- Error 1310. Error writing to file: C:\Windows\Installer\3f0f6e.msi. System error 5. Verify that you have access to that directory.(NULL)(NULL)(NULL)(NULL)(NULL)


=========================== Installed Programs ============================

Adobe AIR (Version: 3.7.0.1530)
Adobe Flash Player 11 ActiveX (Version: 11.7.700.224)
Adobe Reader XI (11.0.03) (Version: 11.0.03)
aioscnnr (Version: 7.6.13.10)
Amazon Cloud Drive (Version: 2.1.2013.1340)
AppGraffiti (Version: 1.0.0.30)
Apple Application Support (Version: 2.3.4)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
AVG 2013 (Version: 13.0.3162)
AVG PC Tuneup (Version: 10.0.0.27)
Bonjour (Version: 3.0.0.10)
C4USelfUpdater (Version: 1.00.0000)
calibre 64bit (Version: 0.9.36)
CameraHelperMsi (Version: 13.50.854.0)
center (Version: 7.7.2.0)
Content Transfer (Version: 1.0.0.07110)
D3DX10 (Version: 15.4.2368.0902)
erLT (Version: 1.20.138.34)
essentials (Version: 7.7.2.0)
File Type Assistant (Version: 2013.4.8.0)
Google Chrome (Version: 28.0.1500.72)
Google Update Helper (Version: 1.3.21.153)
iCloud (Version: 2.1.2.8)
ImagXpress (Version: 7.0.74.0)
iTunes (Version: 11.0.4.4)
Java 7 Update 25 (64-bit) (Version: 7.0.250)
Keeper Password & Data Vault (Version: 5.0.5)
K-Lite Codec Pack 7.0.0 (Standard) (Version: 7.0.0)
Kodak AIO Printer (Version: 7.7.2.0)
KODAK AiO Software (Version: 7.7.6.0)
LightScribe System Software (Version: 1.18.8.1)
Logitech Vid HD (Version: 7.2 (7248))
Logitech Webcam Software (Version: 2.0)
LWS Facebook (Version: 13.50.854.0)
LWS Gallery (Version: 13.50.854.0)
LWS Help_main (Version: 13.50.862.0)
LWS Launcher (Version: 13.50.859.0)
LWS Motion Detection (Version: 13.30.1395.0)
LWS Pictures And Video (Version: 13.50.861.0)
LWS Twitter (Version: 13.30.1346.0)
LWS Video Mask Maker (Version: 13.30.1379.0)
LWS VideoEffects (Version: 13.30.1379.0)
LWS Webcam Software (Version: 13.31.1038.0)
LWS WLM Plugin (Version: 1.30.1201.0)
LWS YouTube Plugin (Version: 13.31.1038.0)
Media Manager for WALKMAN 1.2 (Version: 1.2.771)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Professional Edition 2003 (Version: 11.0.8173.0)
Microsoft Security Client (Version: 4.3.0215.0)
Microsoft Security Essentials (Version: 4.3.215.0)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server Compact 3.5 SP2 ENU (Version: 3.5.8080.0)
Microsoft SQL Server Compact 3.5 SP2 x64 ENU (Version: 3.5.8080.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Works 4.5
Microsoft Works Setup Launcher
MSVCRT (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Music Manager
neroxml (Version: 1.0.0)
NVIDIA 3D Vision Controller Driver 310.70 (Version: 310.70)
NVIDIA 3D Vision Driver 311.06 (Version: 311.06)
NVIDIA Control Panel 311.06 (Version: 311.06)
NVIDIA Display Control Panel (Version: 6.14.11.9713)
NVIDIA Drivers (Version: 1.10.57.35)
NVIDIA Graphics Driver 311.06 (Version: 311.06)
NVIDIA HD Audio Driver 1.3.18.0 (Version: 1.3.18.0)
NVIDIA Install Application (Version: 2.1002.108.688)
NVIDIA PhysX (Version: 9.12.1031)
NVIDIA PhysX System Software 9.12.1031 (Version: 9.12.1031)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.1106)
NVIDIA Update 1.11.3 (Version: 1.11.3)
NVIDIA Update Components (Version: 1.11.3)
ocr (Version: 6.2.3.50)
OpenMG Limited Patch 4.1-05-13-31-01
OpenMG Secure Module 4.1.00 (Version: 4.1.00.13261)
Picasa 3 (Version: 3.9)
Plus-HD-2.3 (Version: 1.27.153.5)
PreReq (Version: 6.2.3.0)
PrintProjects (Version: 1.0.0.11352)
QuickTime (Version: 7.74.80.86)
Realtek Ethernet Controller Driver (Version: 7.72.410.2013)
Realtek Ethernet Diagnostic Utility (Version: 2.0.2.3)
SanDiskSecureAccess_Manager.exe (Version: 1.1.19755)
Skype Click to Call (Version: 6.9.12585)
Skype™ 6.6 (Version: 6.6.106)
SonicStage 3.0 (Version: 3.0)
Stellar Phoenix Photo Recovery (Version: 5.0.0.0)
SumatraPDF (Version: 2.3.2)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Visual C++ 9.0 ATL (x86) WinSXS MSM (Version: 9.0)
Visual C++ 9.0 CRT (x86) WinSXS MSM (Version: 9.0)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
Visual Studio 2010 x64 Redistributables (Version: 13.0.0.1)
VLC media player 2.0.2 (Version: 2.0.2)
Vuze (Version: 4.9.0.0)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WordBiz 1.8.7

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 95%
Total physical RAM: 3839.24 MB
Available physical RAM: 158.73 MB
Total Pagefile: 7676.67 MB
Available Pagefile: 2764.68 MB
Total Virtual: 4095.88 MB
Available Virtual: 3973.05 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:465.66 GB) (Free:253.89 GB) NTFS

========================= Users: ========================================

User accounts for \\BEN-PC

Administrator B en Guest
UpdatusUser


**** End of log ****
  • 0

#5
rockmilk
Posted 15 July 2013 - 07:53 PM

rockmilk

    Certified monkey.

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I would like you to do this.

Open Elevated Command Prompt Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.Now type or copy and paste the commands below one at a time hitting enter after each.

ipconfig /flushdns

netsh int ipv4 reset reset.log


nbtstat -R

nbtstat -RR

netsh winsock reset catalog

Exit



Open your device manager hit the start button then right click on computer then select properties then select device manager.

In device manager, click the View menu and select Show hidden devices

Then hit view again and select devices by connection.



Then scroll down right click and uninstall the drivers listed below,dont worry these will be reinstalled upon reboot by windows.



Ancillary Function Driver for Winsock
Net BT
Http
Net Io Legacy Support Driver
Tcp/ip Protical Driver
Tcp/ip Registry Compatibility
NSI proxy Service

Each of these files will request a reboot after uninstall wait until the last one to reboot.

Go here and set your hosts files back to default.(run the fix it )
http://support.microsoft.com/kb/972034
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