Looking good. How is your system now? Problems?
FBI fake virus [Solved]
Started by
mawmaw
, Oct 02 2012 08:39 PM
#16
Posted 08 October 2012 - 10:58 PM
Looking good. How is your system now? Problems?
#17
Posted 09 October 2012 - 03:22 PM
No problems so far. Feel better after removing the last bit of the fbi virus and no more found. I knew it had to have still been there.
Thanks for the help.
Thanks for the help.
#18
Posted 10 October 2012 - 12:11 AM
Hi mawmaw,
Your logs and system are clean now. I'm glad we fix up your computer.
Step 1
Please close all running programs and Run OTL
Step 2
We need to clean up your PC from programs we used.
Please delete all tools we used here manually (Right click on it and select Delete).
General recommendations
Here are some recommendations you should follow to minimize infection risk in the future:
1. Something to read
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
2. Make Backups of Important Files
Please read this article Home Computer Data Backup.
3. Regularly update your software
To eliminate design flaws and security vulnerabilities, all software needs to be updated to the latest version or the vendor’s patch installed.
You should download Update Checker from here. The program will automaticly check for newer version of software installed on your system.
Your logs and system are clean now. I'm glad we fix up your computer.
Step 1
Please close all running programs and Run OTL
- Under the Custom Scans/Fixes box at the bottom, paste in the following
:OTL
:Commands
[purity]
[emptytemp]
[resethosts]
[clearallrestorepoints]
[Reboot] - Then click the Run Fix button at the top
- Let the program run unhindered, reboot the PC when it is done
Step 2
We need to clean up your PC from programs we used.
Please delete all tools we used here manually (Right click on it and select Delete).
General recommendations
Here are some recommendations you should follow to minimize infection risk in the future:
1. Something to read
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
2. Make Backups of Important Files
Please read this article Home Computer Data Backup.
3. Regularly update your software
To eliminate design flaws and security vulnerabilities, all software needs to be updated to the latest version or the vendor’s patch installed.
You should download Update Checker from here. The program will automaticly check for newer version of software installed on your system.
#19
Posted 11 October 2012 - 03:32 PM
ThankYou. I will follow the suggestions. And hopefully stay clean. I have Norton Internet program on here and thought it would keep out the viruses and have no idea why my malware program got deleted. I will keep a closer eye on things.
#20
Posted 11 October 2012 - 10:57 PM
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.
If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.
Everyone else please begin a New Topic.
If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.
Everyone else please begin a New Topic.
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