[t3techcom18]

As a note: I reset all settings and I'm now back to being able to ping.

The ping to google was fine.

As for the tracer, all came back except for number 12, which said request timed out.

Also, I can now access the modems network.

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A little progress then.

#12 not replying just means that it went through a router which was configured not to reply to tracert requests. The main thing is that it did complete.

See what happens if you put 74.125.129.113
in a browser.

[RKinner]

A little progress then.

#12 not replying just means that it went through a router which was configured not to reply to tracert requests. The main thing is that it did complete.

See what happens if you put 74.125.129.113
in a browser.

[t3techcom18]

Same as before, absolutely nothing. Eternally loading...

Edited by t3techcom18, 04 October 2012 - 07:54 PM.

[RKinner]

Open a command prompt as before and type:

netstat  -an  |  find  "ESTABLISHED"

You should get something like:

\Users\Shelly>netstat -an | find "ESTABLISHED"
TCP 127.0.0.1:56457 127.0.0.1:56458 ESTABLISHED
TCP 127.0.0.1:56458 127.0.0.1:56457 ESTABLISHED
TCP 192.168.11.47:61055 74.125.129.17:443 ESTABLISHED
TCP 192.168.11.47:63893 77.234.41.52:80 ESTABLISHED

Try to connect to 74.125.129.113 then click on the up arrow to repeat the command and hit Enter. Do you have any new lines?


netstat -an | find "74.125.129.113"

Does 74.125.129.113 show up in the output?

Let's see if ftp will work to download and install Opera:

I doubt that it's a browser problem but it would be interesting to see if ftp works.


This procedure is a method of downloading and installing an alternate browser when the installed browser does not work.


Start, All Programs, Accessories then Command Prompt. (Win 7 and Vista must Right click on Command Prompt and Run As Admin.)
Bold text is what you type with an Enter after each line. Regular text is the expected response. Text in parentheses are my comments.


ftp ftp.opera.com
Connected to get2.opera.com.
220 (vsFTPd 2.0.7)
User (get2.opera.com:(none)): anonymous
331 Please specify the password.
Password: any
230 Login successful.

ftp> cd pub/opera/win/1151/us
250 Directory successfully changed.

ftp> ls
(That's actually L S. Here you may get a windows prompt that it has blocked the program. Tell it to unblock)
Opera_1151_int_Setup.exe

ftp> binary
200 Switching to Binary mode.

ftp> get Opera_1151_int_Setup.exe
200 PORT command successful. Consider using PASV.
150 Opening BINARY mode data connection for Opera_1151_int_Setup.exe (10307952 b
ytes).

(It will take it some time to download the file. There is no indication that anything is happening but if you go to Task Manager and look at the network traffic you will see that it is working.)

226 File send OK.
ftp: 10307952 bytes received in 119.73Seconds 86.09Kbytes/sec.
ftp> bye
221 Goodbye.

Now is the tricky part. Have to find where it got stored. Do a search of the C:\ for Opera and it should show up.
Usually it stores the file in C:\users\YourLoginName\ (Win 7 or Vista) or in XP at C:\Documents and Settings\YourLoginName\
Right click on it and Open File Location then run the file in XP by doubleclicking. (Win 7 or Vista => right click on the the file and Run As Administrator). It installs very quickly. See if it will go anywhere like to att.com

The next step would be to install wireshark
http://www.wireshark.org/

and monitor the traffic to see what exactly is happening but I really think it's an ISP/modem problem.