Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

I don't know what I have, if I have it!


  • Please log in to reply

#16
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
OK this will be a bit convulated but it should cure the problem (fingers crossed)

Go to control Panel > Programs and Features
On the top left select installed updates

Select IE9 and uninstall
Reboot
Go to control Panel > Programs and Features
On the top left select installed updates
Select IE8 and uninstall
Reboot

Now reinstall the IE9 that you downloaded

Does that fix the problem ?

Also any other problems evident ?
  • 0

Advertisements


#17
v.of.t.us

v.of.t.us

    Member

  • Topic Starter
  • Member
  • PipPip
  • 63 posts
Bugger, neither program is in the list of installed updates (see attachment).

Attached File  installed updates.pdf   125.8KB   192 downloads
  • 0

#18
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
OK lets do it under the command line :) IE9 First and then IE8

You will need to open an elevated command prompt for these

To get an elevated command prompt :
Go Start > All Programs > Accessories
Right click command prompt and select "Run as Administrator"

If you can't see it under Installed Updates, run this command twice from an command prompt (cmd.exe) with adminrights [1]: (Copy the command and paste into the command window)

FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*9.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart"

this removes the IE9 with the help of the command line. Credits go to Nadine K. (German MS Support Engineer).


In the elevated command prompt then do the following

C:\:WINDOWSie8spuninstspuninst.exe
  • 0

#19
v.of.t.us

v.of.t.us

    Member

  • Topic Starter
  • Member
  • PipPip
  • 63 posts
it wasn't found under there :happy: either, see attachment).

Should there be a space after the " > "?
Attached File  ie fix.pdf   151.71KB   79 downloads
  • 0

#20
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Does IE8 uninstall ?
  • 0

#21
v.of.t.us

v.of.t.us

    Member

  • Topic Starter
  • Member
  • PipPip
  • 63 posts
It didn't. The response was "The filename, directory name, or volume label syntax is incorrect.." (on page 2 of the prevoius attachment).
  • 0

#22
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Oops did not see page two

Download Complete Internet Repair to your desktop

Unzip all the files to their own folder on the desktop
Within the folder double click CIntRep
The programme will then run
Select the items I have highlighted
Press go
Let me know if it is able to conduct the repair, there is a log at the bottom

Posted Image
  • 0

#23
v.of.t.us

v.of.t.us

    Member

  • Topic Starter
  • Member
  • PipPip
  • 63 posts
I rebooted manually. From what I see in the log it doesn't look like it found IE 8 or 9 to repair, is that a fair assumption?

I continue to get the errors. I didn't attempt to install IE 9 again.


Here is the log:


./
(o o)
--------------------------------------oOOo-(_)-oOOo--------------------------------------
[08/10/2012 14:00:35] Resetting all TCP/IP Interfaces, Please wait.....
-----------------------------------------------------------------------------------------
[08/10/2012 14:00:38] TCP/IP interfaces reset successful.
[08/10/2012 14:00:38] TCP/IP v6 interfaces reset successful.
[08/10/2012 14:00:38] You may need to restart your computer for the settings to take effect.
[08/10/2012 14:00:38] Finished resetting the Internet Protocol (TCP/IP).

-----------------------------------------------------------------------------------------
[08/10/2012 14:00:38] Attempting to reset Winsock catalog, Please wait.....
-----------------------------------------------------------------------------------------
[08/10/2012 14:00:40] Successfully reset the Winsock Catalog.
[08/10/2012 14:00:40] Finished repairing Winsock

-----------------------------------------------------------------------------------------
[08/10/2012 14:00:40] Releasing TCP/IP connections, Please wait.....
-----------------------------------------------------------------------------------------
[08/10/2012 14:00:40] Successfully released TCP/IP connections.

-----------------------------------------------------------------------------------------
[08/10/2012 14:00:40] Renewing TCP/IP connections, Please wait.....
-----------------------------------------------------------------------------------------
[08/10/2012 14:00:54] Successfully renewed TCP/IP adapters.

-----------------------------------------------------------------------------------------
[08/10/2012 14:00:54] Configuring the Windows Event Log Service, Please wait.....
-----------------------------------------------------------------------------------------
[08/10/2012 14:01:08] Windows Event Log Service Configured.
[08/10/2012 14:01:08] Starting the Windows Event Log Service.....
[08/10/2012 14:01:09] Windows Event Log Service Started Successfully.

-----------------------------------------------------------------------------------------
[08/10/2012 14:01:09] Flushing DNS Resolver Cache, Please wait.....
-----------------------------------------------------------------------------------------
[08/10/2012 14:01:09] Successfully flushed DNS Resolver Cache.
[08/10/2012 14:01:09] Refreshing all DHCP leases and re-registering DNS names, Please wait.....
[08/10/2012 14:01:12] Registration of the DNS resource records has been initiated.
[08/10/2012 14:01:12] Note: Any errors will be reported in the 'Event Viewer' in about 15 minutes.
[08/10/2012 14:01:12] Note: Click on 'File' and then 'Event Viewer...' to open the Event Viewer.

-----------------------------------------------------------------------------------------
[08/10/2012 14:01:12] Repairing Internet Explorer 7.0.6002, Please wait.....
-----------------------------------------------------------------------------------------
[08/10/2012 14:01:13] RegSvr32.exe: 'actxprxy.dll' registration succeeded.
[08/10/2012 14:01:13] RegSvr32.exe: 'asctrls.ocx' Specified module not found
[08/10/2012 14:01:14] RegSvr32.exe: 'browseui.dll' Module loaded but entry-point DllRegisterServer was not found.
[08/10/2012 14:01:14] RegSvr32.exe: 'cdfview.dll' Specified module not found
[08/10/2012 14:01:14] RegSvr32.exe: 'comcat.dll' registration succeeded.
[08/10/2012 14:01:14] RegSvr32.exe: 'comctl32.dll' registration succeeded.
[08/10/2012 14:01:14] RegSvr32.exe: 'corpol.dll' registration succeeded.
[08/10/2012 14:01:15] RegSvr32.exe: 'cryptdlg.dll' registration succeeded.
[08/10/2012 14:01:15] RegSvr32.exe: '"C:\Program Files\Internet Explorer\custsat.dll"' Specified module not found
[08/10/2012 14:01:15] RegSvr32.exe: 'digest.dll' Specified module not found
[08/10/2012 14:01:15] RegSvr32.exe: 'dispex.dll' registration succeeded.
[08/10/2012 14:01:15] RegSvr32.exe: 'dxtmsft.dll' registration succeeded.
[08/10/2012 14:01:15] RegSvr32.exe: 'dxtrans.dll' registration succeeded.
[08/10/2012 14:01:16] RegSvr32.exe: 'extmgr.dll' registration succeeded.
[08/10/2012 14:01:16] RegSvr32.exe: '"C:\Program Files\Internet Explorer\hmmapi.dll"' registration succeeded.
[08/10/2012 14:01:17] RegSvr32.exe: 'hlink.dll' registration succeeded.
[08/10/2012 14:01:17] RegSvr32.exe: 'ieaksie.dll' registration succeeded.
[08/10/2012 14:01:17] RegSvr32.exe: 'ieapfltr.dll' registration succeeded.
[08/10/2012 14:01:17] RegSvr32.exe: 'iedkcs32.dll' registration succeeded.
[08/10/2012 14:01:17] RegSvr32.exe: '"C:\Program Files\Internet Explorer\iedvtool.dll"' Specified module not found
[08/10/2012 14:01:17] RegSvr32.exe: 'iedvtool.dll' Specified module not found
[08/10/2012 14:01:17] RegSvr32.exe: 'ieframe.dll' registration succeeded.
[08/10/2012 14:01:17] RegSvr32.exe: 'iepeers.dll' registration succeeded.
[08/10/2012 14:01:18] RegSvr32.exe: '"C:\Program Files\Internet Explorer\ieproxy.dll"' Specified module not found
[08/10/2012 14:01:18] RegSvr32.exe: 'ieproxy.dll' Specified module not found
[08/10/2012 14:01:18] RegSvr32.exe: 'iesetup.dll' Module loaded but entry-point DllRegisterServer was not found.
[08/10/2012 14:01:18] RegSvr32.exe: 'imgutil.dll' Module loaded but entry-point DllRegisterServer was not found.
[08/10/2012 14:01:19] RegSvr32.exe: 'inetcpl.cpl' Module loaded but entry-point DllRegisterServer was not found.
[08/10/2012 14:01:20] RegSvr32.exe: 'inetcpl.cpl' registration succeeded.
[08/10/2012 14:01:20] RegSvr32.exe: 'initpki.dll' Specified module not found
[08/10/2012 14:01:20] RegSvr32.exe: 'inseng.dll' Module loaded but entry-point DllRegisterServer was not found.
[08/10/2012 14:01:21] RegSvr32.exe: 'jscript.dll' registration succeeded.
[08/10/2012 14:01:21] RegSvr32.exe: 'licmgr10.dll' registration succeeded.
[08/10/2012 14:01:21] RegSvr32.exe: 'mlang.dll' Module loaded but entry-point DllRegisterServer was not found.
[08/10/2012 14:01:21] RegSvr32.exe: 'mobsync.dll' Specified module not found
[08/10/2012 14:01:21] RegSvr32.exe: 'msapsspc.dll' Specified module not found
[08/10/2012 14:01:22] RegSvr32.exe: 'mscoree.dll' registration succeeded.
[08/10/2012 14:01:22] RegSvr32.exe: 'mscorier.dll' Module loaded but entry-point DllRegisterServer was not found.
[08/10/2012 14:01:22] RegSvr32.exe: 'mscories.dll' Module loaded but entry-point DllRegisterServer was not found.
[08/10/2012 14:01:22] RegSvr32.exe: 'msdbg2.dll' Specified module not found
[08/10/2012 14:01:22] RegSvr32.exe: 'mshta.exe' Module loaded but entry-point DllRegisterServer was not found.
[08/10/2012 14:01:22] RegSvr32.exe: 'mshtml.dll' Module loaded but entry-point DllRegisterServer was not found.
[08/10/2012 14:01:24] RegSvr32.exe: 'mshtmled.dll' registration succeeded.
[08/10/2012 14:01:24] RegSvr32.exe: 'msident.dll' Module loaded but entry-point DllRegisterServer was not found.
[08/10/2012 14:01:25] RegSvr32.exe: 'msieftp.dll' Module loaded but entry-point DllRegisterServer was not found.
[08/10/2012 14:01:25] RegSvr32.exe: 'msnsspc.dll' Specified module not found
[08/10/2012 14:01:25] RegSvr32.exe: 'msr2c.dll' Specified module not found
[08/10/2012 14:01:25] RegSvr32.exe: 'msrating.dll' Module loaded but entry-point DllRegisterServer was not found.
[08/10/2012 14:01:25] RegSvr32.exe: 'mstime.dll' registration succeeded.
[08/10/2012 14:01:26] RegSvr32.exe: 'msxml.dll' Specified module not found
[08/10/2012 14:01:26] RegSvr32.exe: 'ole32.dll' Error number: 0x80070005
[08/10/2012 14:01:26] RegSvr32.exe: 'oleacc.dll' registration succeeded.
[08/10/2012 14:01:26] RegSvr32.exe: 'occache.dll' registration succeeded.
[08/10/2012 14:01:27] RegSvr32.exe: 'oleaut32.dll' registration succeeded.
[08/10/2012 14:01:27] RegSvr32.exe: '"C:\Program Files\Internet Explorer\pdm.dll"' Specified module not found
[08/10/2012 14:01:27] RegSvr32.exe: 'plugin.ocx' Specified module not found
[08/10/2012 14:01:27] RegSvr32.exe: 'pngfilt.dll' Module loaded but entry-point DllRegisterServer was not found.
[08/10/2012 14:01:27] RegSvr32.exe: 'proctexe.ocx' Specified module not found
[08/10/2012 14:01:27] RegSvr32.exe: 'scrobj.dll' Error number: 0x80070005
[08/10/2012 14:01:27] RegSvr32.exe: 'sendmail.dll' Module loaded but entry-point DllRegisterServer was not found.
[08/10/2012 14:01:27] RegSvr32.exe: 'setupwbv.dll' Specified module not found
[08/10/2012 14:01:28] RegSvr32.exe: 'shdocvw.dll' Module loaded but entry-point DllRegisterServer was not found.
[08/10/2012 14:01:28] RegSvr32.exe: 'tdc.ocx' registration succeeded.
[08/10/2012 14:01:28] RegSvr32.exe: 'url.dll' Module loaded but entry-point DllRegisterServer was not found.
[08/10/2012 14:01:29] RegSvr32.exe: 'urlmon.dll' registration succeeded.
[08/10/2012 14:01:29] RegSvr32.exe: 'urlmon.dll,NI,HKLM' Specified module not found
[08/10/2012 14:01:29] RegSvr32.exe: 'vbscript.dll' registration succeeded.
[08/10/2012 14:01:29] RegSvr32.exe: '"C:\Program Files\microsoft shared\vgx\vgx.dll"' Specified module not found
[08/10/2012 14:01:29] RegSvr32.exe: 'webcheck.dll' Module loaded but entry-point DllRegisterServer was not found.
[08/10/2012 14:01:29] Finished repairing Internet Explorer 7.0.6002

-----------------------------------------------------------------------------------------
[08/10/2012 14:01:29] Repairing SSL / HTTPS / Cryptography service, Please wait.....
-----------------------------------------------------------------------------------------
[08/10/2012 14:01:29] Configuring the Cryptographic Service.....
[08/10/2012 14:01:30] Cryptographic Service Configured.
[08/10/2012 14:01:30] Stopping the Cryptographic Service.....
[08/10/2012 14:01:30] Cryptographic service Stopped Successfully.
[08/10/2012 14:01:30] Clearing [C:\Windows\system32\CatRoot].....
[08/10/2012 14:01:30] [C:\Windows\system32\CatRoot] cleared.
[08/10/2012 14:01:30] Re-registering SSL / HTTPS / Cryptography DLLs.....
[08/10/2012 14:01:30] RegSvr32.exe: 'cryptdlg.dll' registration succeeded.
[08/10/2012 14:01:30] RegSvr32.exe: 'cryptext.dll' registration succeeded.
[08/10/2012 14:01:31] RegSvr32.exe: 'cryptui.dll' registration succeeded.
[08/10/2012 14:01:31] RegSvr32.exe: 'dssenh.dll' registration succeeded.
[08/10/2012 14:01:31] RegSvr32.exe: 'gpkcsp.dll' Specified module not found
[08/10/2012 14:01:31] RegSvr32.exe: 'initpki.dll' Specified module not found
[08/10/2012 14:01:31] RegSvr32.exe: 'licdll.dll' Specified module not found
[08/10/2012 14:01:31] RegSvr32.exe: 'mssign32.dll' registration succeeded.
[08/10/2012 14:01:31] RegSvr32.exe: 'mssip32.dll' registration succeeded.
[08/10/2012 14:01:31] RegSvr32.exe: 'regwizc.dll' Specified module not found
[08/10/2012 14:01:31] RegSvr32.exe: 'rsaenh.dll' registration succeeded.
[08/10/2012 14:01:31] RegSvr32.exe: 'scardssp.dll' Specified module not found
[08/10/2012 14:01:32] RegSvr32.exe: 'sccbase.dll' Specified module not found
[08/10/2012 14:01:32] RegSvr32.exe: 'scecli.dll' registration succeeded.
[08/10/2012 14:01:32] RegSvr32.exe: 'slbcsp.dll' Specified module not found
[08/10/2012 14:01:33] RegSvr32.exe: 'softpub.dll' registration succeeded.
[08/10/2012 14:01:33] RegSvr32.exe: 'winhttp.dll' registration succeeded.
[08/10/2012 14:01:33] RegSvr32.exe: 'wintrust.dll' registration succeeded.
[08/10/2012 14:01:33] SSL / HTTPS / Cryptography DLLs re-registered.
[08/10/2012 14:01:34] Restarting the Cryptographic Service.....
[08/10/2012 14:01:34] Cryptographic Service restarted.
[08/10/2012 14:01:34] Finished repairing SSL / HTTPS / Cryptography service.

-----------------------------------------------------------------------------------------
[08/10/2012 14:01:34] Restoring the default Windows HOSTS file, Please wait.....
-----------------------------------------------------------------------------------------
[08/10/2012 14:01:34] Writing data to the HOSTS file.....
[08/10/2012 14:01:34] HOSTS file created successfully.

-----------------------------------------------------------------------------------------
[08/10/2012 14:01:34] You will need to reboot your computer before the settings will take effect.
-----------------------------------------------------------------------------------------
[08/10/2012 14:01:50] Reboot Canceled.

-----------------------------------------------------------------------------------------
[08/10/2012 14:03:29] Opening [C:\Users\Vaughan's\Desktop\Complete Internet Repair\Logging\CIntRep.log]
  • 0

#24
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
So it is just the IE problem remaining now ? I am continuing to search :)

And according to that you are right no IE8 or 9

I wonder what would happen if we tried to install IE 7 ?
  • 0

#25
v.of.t.us

v.of.t.us

    Member

  • Topic Starter
  • Member
  • PipPip
  • 63 posts
I unhid a couple of updates to install, page 1 of the attachment shows the two I unhid, page 2 shows one of the two installed, page 3 shows the installed updates, page 4 shows the pending installation of the updates, page 5 shows the actual "kb" updates. I took full screen shots, for the display of the time sequence.

Thank you for your continued efforts in trying to figure out what in the world went wrong with my system, i just knew it had to be related to a bug since it was acting wonky.

Vilma

Attached File  update install.pdf   709.16KB   48 downloads
  • 0

Advertisements


#26
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Here is the direct link for the failed install, download to your desktop and install manually. Let me know if that works

IE8 shows in the installed list, when you checked the uninstall list did you go right to the bottom as that is where the IE updates are stored in amongst the windows ones
  • 0

#27
v.of.t.us

v.of.t.us

    Member

  • Topic Starter
  • Member
  • PipPip
  • 63 posts
I got an error (attached) when I tried to install the update.

I looked at the installed updates again just to be sure; I went to control panel>wIndows updates>view update history>installed updates, the list has the updates in chronological order, in two groups, "Earlier this year" and "A long time ago", Internet Explorer 8 isn't in either list. But, I noticed there was a selection for uninstalling a "Program", I thought, AH HA!, IE is a program! I selected the link and that took me to "programs and features" :( , (been there,done that), but I made screen prints (attached) for you to take a look, maybe I'm missing it. Some of the programs from the previous page are on the next page also.

Thank you, Vilma

Attached File  kb2393802 error.pdf   145.51KB   73 downloads
Attached File  Programs and features.pdf   599.68KB   46 downloads
  • 0

#28
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
OK the update failure was my error .. I picked XP and not Vista :bashhead:

Here is the correct link for windows Vista

Could you then run the fixits at Method A and Method E
  • 0

#29
v.of.t.us

v.of.t.us

    Member

  • Topic Starter
  • Member
  • PipPip
  • 63 posts
Apologies for the delay in responding, back to work yesterday and a busy evening.

The link to the update worked :) .

On the fixits, I used the automatic fixit button rather than the manual instruction. Method E gave me the following message "This Microsofr fix does not apply to your operating system or application version", at the end of the manual instruction you are supposed to reinstall IE8. I didn't attempt to install IE8 or IE9.

This morning I decided to check for updates, there were 6 updates, 2 for Windows and 4 for MS Office 7, I went ahead and installed and rebooted. Everything installed and is in the update history, but 1 of the Windows updates is waiting to be installed, again. Do you want screen shots?
  • 0

#30
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Aye just the KB number then I can see if there is a problem with it... Still searching for a resolution to the IE problem, but it does appear unique
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP