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Call out to the Pros from Dover- Shortcut Glitches


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#1
lavello

lavello

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Hey Folks
I hope this falls under the appropriate category for a question.
I'm running Desktop Dell Windows XP service pack3

===========
I'm fairly lame with computers so apologies in advance for the newbie description of my problem.

Basically- for quite some time whenever I would save a page into a folder, that page would be less than functional once I clicked it open. Mostly, that shows itself when I would try to start a video or audio from that page-Say a Youtube page. But also regular video/audio files wouldn't play as well.

Recently, I've reformatted by computer. The same problem exists but now the problem exists when I save a file or a page straight to my desktop as well. They don't open or often look bizarre when they do and the address bar always reads " :///C:/Documents and Settings/Steve Franklin/Desktop" (Steve Franklin is my name by the way) before it shows the web site/file name.

Am I missing an essential file or is something not set correctly?

Hopes this makes a shred of sense.

Cheers,

Steve F.
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#2
rockmilk

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:welcome:

Which browser are you using?
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#3
lavello

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Oops maybe the most important detail left out. Thanks rockmilk.
Firefox 15.1
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#4
rockmilk

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One question you are saving links to your desktop why not just bookmark the site?
http://www.wikihow.c...Mozilla-Firefox
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#5
lavello

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I like to have frequently used websites/pages as icons on my desktop. Also, I like to have my saved pages of different types in different folders. It used to be that anything put into a folder didn't open correctly but now that applies to shortcuts on my desktop as well.
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#6
rockmilk

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Please download MINITOOLBOX and run it.
http://download.blee...MiniToolBox.exe

Checkmark following boxes:


Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.

Download Autoruns and Autorunsc Unzip it to your desktop and then double click autoruns.exe After the scan is finished then click on File>>>>>>>>>>>Save The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option. in other words make sure it is a .txt file instead of .arn Attach the text in your next reply.

http://download.sysi...es/Autoruns.zip
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#7
lavello

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Thanks!
Results of Minitoolbox here
Results of Autoruns attached
I didn't run/attach autorunsc. Let me know if you need it.

Much obliged friend!


MiniToolBox by Farbar Version: 23-07-2012
Ran by Steve Frank (administrator) on 06-10-2012 at 16:27:22
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================


127.0.0.1 localhost

========================= IP Configuration: ================================

Intel® PRO/100 VE Network Connection = Local Area Connection (Disconnected)
Realtek RTL8169/8110 Family Gigabit Ethernet NIC = Local Area Connection 2 (Connected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection 2"

set address name="Local Area Connection 2" source=dhcp
set dns name="Local Area Connection 2" source=dhcp register=PRIMARY
set wins name="Local Area Connection 2" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : steve-77a9d753b

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : nyc.rr.com



Ethernet adapter Local Area Connection 2:



Connection-specific DNS Suffix . : nyc.rr.com

Description . . . . . . . . . . . : Realtek RTL8169/8110 Family Gigabit Ethernet NIC

Physical Address. . . . . . . . . : 00-E0-52-D0-80-6D

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 67.250.37.22

Subnet Mask . . . . . . . . . . . : 255.255.240.0

Default Gateway . . . . . . . . . : 67.250.32.1

DHCP Server . . . . . . . . . . . : 10.35.0.1

DNS Servers . . . . . . . . . . . : 209.18.47.61

209.18.47.62

Lease Obtained. . . . . . . . . . : Saturday, October 06, 2012 1:43:22 PM

Lease Expires . . . . . . . . . . : Saturday, October 06, 2012 11:10:56 PM

Server: dns-cac-lb-01.rr.com
Address: 209.18.47.61

Name: google.com
Addresses: 74.125.226.230, 74.125.226.231, 74.125.226.232, 74.125.226.233
74.125.226.238, 74.125.226.224, 74.125.226.225, 74.125.226.226, 74.125.226.227
74.125.226.228, 74.125.226.229



Pinging google.com [173.194.43.33] with 32 bytes of data:



Reply from 173.194.43.33: bytes=32 time=18ms TTL=55

Reply from 173.194.43.33: bytes=32 time=18ms TTL=55



Ping statistics for 173.194.43.33:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 18ms, Maximum = 18ms, Average = 18ms

Server: dns-cac-lb-01.rr.com
Address: 209.18.47.61

Name: yahoo.com
Addresses: 72.30.38.140, 98.138.253.109, 98.139.183.24



Pinging yahoo.com [98.139.183.24] with 32 bytes of data:



Reply from 98.139.183.24: bytes=32 time=413ms TTL=49

Reply from 98.139.183.24: bytes=32 time=474ms TTL=49



Ping statistics for 98.139.183.24:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 413ms, Maximum = 474ms, Average = 443ms

Server: dns-cac-lb-01.rr.com
Address: 209.18.47.61

Name: bleepingcomputer.com
Address: 208.43.87.2



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:



Reply from 208.43.87.2: Destination host unreachable.

Reply from 208.43.87.2: Destination host unreachable.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=64

Reply from 127.0.0.1: bytes=32 time<1ms TTL=64



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 e0 52 d0 80 6d ...... Realtek RTL8169/8110 Family Gigabit Ethernet NIC - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 67.250.32.1 67.250.37.22 20
67.250.32.0 255.255.240.0 67.250.37.22 67.250.37.22 20
67.250.37.22 255.255.255.255 127.0.0.1 127.0.0.1 20
67.255.255.255 255.255.255.255 67.250.37.22 67.250.37.22 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
224.0.0.0 240.0.0.0 67.250.37.22 67.250.37.22 20
255.255.255.255 255.255.255.255 67.250.37.22 67.250.37.22 1
Default Gateway: 67.250.32.1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/05/2012 10:50:58 AM) (Source: Application Error) (User: )
Description: Faulting application explorer.exe, version 6.0.2900.5512, faulting module unknown, version 0.0.0.0, fault address 0x00000000.
Processing media-specific event for [explorer.exe!ws!]

Error: (09/24/2012 02:52:13 PM) (Source: Application Error) (User: )
Description: Faulting application orbitdm.exe, version 4.1.1.2, faulting module version.dll, version 5.1.2600.5512, fault address 0x000015a5.
Processing media-specific event for [orbitdm.exe!ws!]

Error: (09/24/2012 09:39:27 AM) (Source: MsiInstaller) (User: STEVE-77A9D753B)STEVE-77A9D753B
Description: Product: SolutionCenter -- Error 1706. An installation package for the product SolutionCenter cannot be found. Try the installation again using a valid copy of the installation package 'SolutionCenter.msi'.

Error: (09/23/2012 11:59:43 PM) (Source: MsiInstaller) (User: STEVE-77A9D753B)STEVE-77A9D753B
Description: Product: SolutionCenter -- Error 1706. An installation package for the product SolutionCenter cannot be found. Try the installation again using a valid copy of the installation package 'SolutionCenter.msi'.

Error: (09/19/2012 07:31:38 PM) (Source: MsiInstaller) (User: STEVE-77A9D753B)STEVE-77A9D753B
Description: Product: SolutionCenter -- Error 1706. An installation package for the product SolutionCenter cannot be found. Try the installation again using a valid copy of the installation package 'SolutionCenter.msi'.

Error: (09/19/2012 07:30:52 PM) (Source: MsiInstaller) (User: STEVE-77A9D753B)STEVE-77A9D753B
Description: Product: SolutionCenter -- Error 1706. An installation package for the product SolutionCenter cannot be found. Try the installation again using a valid copy of the installation package 'SolutionCenter.msi'.

Error: (09/18/2012 06:19:48 PM) (Source: MsiInstaller) (User: STEVE-77A9D753B)STEVE-77A9D753B
Description: Product: SolutionCenter -- Error 1706. An installation package for the product SolutionCenter cannot be found. Try the installation again using a valid copy of the installation package 'SolutionCenter.msi'.

Error: (09/17/2012 00:47:49 PM) (Source: MsiInstaller) (User: STEVE-77A9D753B)STEVE-77A9D753B
Description: Product: SolutionCenter -- Error 1706. An installation package for the product SolutionCenter cannot be found. Try the installation again using a valid copy of the installation package 'SolutionCenter.msi'.

Error: (09/17/2012 00:44:34 PM) (Source: MsiInstaller) (User: STEVE-77A9D753B)STEVE-77A9D753B
Description: Product: SolutionCenter -- Error 1706. An installation package for the product SolutionCenter cannot be found. Try the installation again using a valid copy of the installation package 'SolutionCenter.msi'.

Error: (09/17/2012 00:41:54 PM) (Source: MsiInstaller) (User: STEVE-77A9D753B)STEVE-77A9D753B
Description: Product: SolutionCenter -- Error 1706. An installation package for the product SolutionCenter cannot be found. Try the installation again using a valid copy of the installation package 'SolutionCenter.msi'.


System errors:
=============
Error: (10/04/2012 05:08:03 PM) (Source: Service Control Manager) (User: )
Description: The HP CUE DeviceDiscovery Service service hung on starting.

Error: (10/04/2012 03:14:01 PM) (Source: Service Control Manager) (User: )
Description: The HP CUE DeviceDiscovery Service service hung on starting.

Error: (10/04/2012 02:49:22 PM) (Source: Service Control Manager) (User: )
Description: The NMIndexingService service terminated unexpectedly. It has done this 2 time(s).

Error: (09/27/2012 10:05:29 AM) (Source: Service Control Manager) (User: )
Description: The NMIndexingService service terminated unexpectedly. It has done this 1 time(s).

Error: (09/23/2012 11:40:35 PM) (Source: Service Control Manager) (User: )
Description: The HP CUE DeviceDiscovery Service service hung on starting.

Error: (09/23/2012 08:46:10 PM) (Source: Service Control Manager) (User: )
Description: The Kaspersky Security Scan Service service terminated unexpectedly. It has done this 5 time(s).

Error: (09/23/2012 08:43:28 PM) (Source: Service Control Manager) (User: )
Description: The Kaspersky Security Scan Service service terminated unexpectedly. It has done this 4 time(s).

Error: (09/23/2012 08:41:54 PM) (Source: Service Control Manager) (User: )
Description: The Kaspersky Security Scan Service service terminated unexpectedly. It has done this 3 time(s).

Error: (09/23/2012 08:41:46 PM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Kaspersky Security Scan Service service, but this action failed with the following error:
%%1056

Error: (09/23/2012 08:41:36 PM) (Source: Service Control Manager) (User: )
Description: The Kaspersky Security Scan Service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.


Microsoft Office Sessions:
=========================
Error: (10/05/2012 10:50:58 AM) (Source: Application Error)(User: )
Description: explorer.exe6.0.2900.5512unknown0.0.0.000000000

Error: (09/24/2012 02:52:13 PM) (Source: Application Error)(User: )
Description: orbitdm.exe4.1.1.2version.dll5.1.2600.5512000015a5

Error: (09/24/2012 09:39:27 AM) (Source: MsiInstaller)(User: STEVE-77A9D753B)STEVE-77A9D753B
Description: Product: SolutionCenter -- Error 1706. An installation package for the product SolutionCenter cannot be found. Try the installation again using a valid copy of the installation package 'SolutionCenter.msi'.(NULL)(NULL)(NULL)

Error: (09/23/2012 11:59:43 PM) (Source: MsiInstaller)(User: STEVE-77A9D753B)STEVE-77A9D753B
Description: Product: SolutionCenter -- Error 1706. An installation package for the product SolutionCenter cannot be found. Try the installation again using a valid copy of the installation package 'SolutionCenter.msi'.(NULL)(NULL)(NULL)

Error: (09/19/2012 07:31:38 PM) (Source: MsiInstaller)(User: STEVE-77A9D753B)STEVE-77A9D753B
Description: Product: SolutionCenter -- Error 1706. An installation package for the product SolutionCenter cannot be found. Try the installation again using a valid copy of the installation package 'SolutionCenter.msi'.(NULL)(NULL)(NULL)

Error: (09/19/2012 07:30:52 PM) (Source: MsiInstaller)(User: STEVE-77A9D753B)STEVE-77A9D753B
Description: Product: SolutionCenter -- Error 1706. An installation package for the product SolutionCenter cannot be found. Try the installation again using a valid copy of the installation package 'SolutionCenter.msi'.(NULL)(NULL)(NULL)

Error: (09/18/2012 06:19:48 PM) (Source: MsiInstaller)(User: STEVE-77A9D753B)STEVE-77A9D753B
Description: Product: SolutionCenter -- Error 1706. An installation package for the product SolutionCenter cannot be found. Try the installation again using a valid copy of the installation package 'SolutionCenter.msi'.(NULL)(NULL)(NULL)

Error: (09/17/2012 00:47:49 PM) (Source: MsiInstaller)(User: STEVE-77A9D753B)STEVE-77A9D753B
Description: Product: SolutionCenter -- Error 1706. An installation package for the product SolutionCenter cannot be found. Try the installation again using a valid copy of the installation package 'SolutionCenter.msi'.(NULL)(NULL)(NULL)

Error: (09/17/2012 00:44:34 PM) (Source: MsiInstaller)(User: STEVE-77A9D753B)STEVE-77A9D753B
Description: Product: SolutionCenter -- Error 1706. An installation package for the product SolutionCenter cannot be found. Try the installation again using a valid copy of the installation package 'SolutionCenter.msi'.(NULL)(NULL)(NULL)

Error: (09/17/2012 00:41:54 PM) (Source: MsiInstaller)(User: STEVE-77A9D753B)STEVE-77A9D753B
Description: Product: SolutionCenter -- Error 1706. An installation package for the product SolutionCenter cannot be found. Try the installation again using a valid copy of the installation package 'SolutionCenter.msi'.(NULL)(NULL)(NULL)


=========================== Installed Programs ============================

µTorrent (Version: 3.2.0)
32 Bit HP CIO Components Installer (Version: 1.0.0)
4500_Help (Version: 1.00.0000)
Adobe Flash Player 11 ActiveX (Version: 11.3.300.271)
Adobe Flash Player 11 Plugin (Version: 11.4.402.265)
Adobe Reader 9.5.2 (Version: 9.5.2)
Advanced SystemCare 5 (Version: 5.4.0)
Any Video Converter 3.5.2
Audacity 2.0.2 (Version: 2.0.2)
avast! Free Antivirus (Version: 7.0.1456.0)
AVCWare Ringtone Maker (Version: 2.0.5.20120712)
BCM V.92 56K Modem
BlackBerry Desktop Software 7.1 (Version: 7.1.0.32)
BPD_HPSU (Version: 1.00.0000)
bpd_scan (Version: 3.00.0000)
BPDSoftware (Version: 50.0.165.000)
BPDSoftware_Ini (Version: 1.00.0000)
BufferChm (Version: 100.0.170.000)
Compatibility Pack for the 2007 Office system (Version: 12.0.6514.5001)
dBpoweramp Music Converter (Version: Release 12.4)
Destination Component (Version: 100.0.0.0)
DeviceDiscovery (Version: 100.0.190.000)
DeviceManagementQFolder (Version: 1.00.0000)
DocMgr (Version: 100.0.201.000)
DocProc (Version: 10.0.0.0)
DocProcQFolder (Version: 1.00.0000)
DVD Shrink 3.2
DVDFab 6.0.4.0 (28/07/2009)
DVDFab 8.2.1.3 (28/09/2012) Qt
eSupportQFolder (Version: 1.00.0000)
Fax (Version: 100.0.187.000)
FormatFactory 2.96 (Version: 2.96)
Google Chrome (Version: 22.0.1229.79)
GPBaseService (Version: 100.0.187.000)
HP Document Manager 1.0 (Version: 1.0)
HP Imaging Device Functions 10.0 (Version: 10.0)
HP Officejet J4500 Series (Version: 1.0)
HP Photosmart Essential 2.5 (Version: 1.02.0000)
HP Photosmart Essential 2.5 (Version: 2.5)
HP Solution Center 10.0 (Version: 10.0)
HPProductAssistant (Version: 100.0.170.000)
Intel® PRO Network Adapters and Drivers
J4500 (Version: 50.0.165.000)
Java 7 Update 7 (Version: 7.0.70)
Java Auto Updater (Version: 2.1.9.0)
Kaspersky Security Scan (Version: 12.0.1.117)
LightScribe 1.6.45.1 (Version: 1.6.45.1)
Malwarebytes Anti-Malware version 1.65.0.1400 (Version: 1.65.0.1400)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
Microsoft Office Professional Edition 2003 (Version: 11.0.5614.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Mozilla Firefox 15.0.1 (x86 en-US) (Version: 15.0.1)
Mozilla Maintenance Service (Version: 15.0.1)
MP3 Toolkit 1.0.3
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Nero 7 Essentials (Version: 7.02.9463)
Nero Mega Plugin Pack (Version: 2.0)
neroxml (Version: 1.0.0)
NVIDIA Windows 2000/XP Display Drivers
OCR Software by I.R.I.S. 10.0 (Version: 10.0)
OpenOffice.org 3.4.1 (Version: 3.41.9593)
ProductContext (Version: 50.0.165.000)
PSSWCORE (Version: 2.02.0000)
REALTEK GbE & FE Ethernet PCI NIC Driver (Version: 1.23.0000)
Scan (Version: 10.1.0.0)
SolutionCenter (Version: 100.0.175.000)
SoundMAX
Status (Version: 100.0.175.000)
Toolbox (Version: 100.0.170.000)
TrayApp (Version: 100.0.170.000)
TWC Client ActiveX Controls (Version: 11)
UnHackMe 5.99 release
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2492386) (Version: 1)
Update for Windows XP (KB2718704) (Version: 1)
Update for Windows XP (KB2736233) (Version: 1)
Update for Windows XP (KB898461) (Version: 1)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
VideoToolkit01 (Version: 100.0.128.000)
VLC media player 2.0.3 (Version: 2.0.3)
WebFldrs XP (Version: 9.50.7523)
WebReg (Version: 100.0.170.000)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Management Framework Core
Windows Media Format Runtime
Windows XP Service Pack 3 (Version: 20080414.031525)

========================= Devices: ================================

Name: Intel® PRO/100 VE Network Connection
Description: Intel® PRO/100 VE Network Connection
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Intel
Service: E100B
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


========================= Memory info: ===================================

Percentage of memory in use: 66%
Total physical RAM: 1790.98 MB
Available physical RAM: 593.48 MB
Total Pagefile: 3689.07 MB
Available Pagefile: 2464.6 MB
Total Virtual: 2047.88 MB
Available Virtual: 1963.13 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:74.5 GB) (Free:30.71 GB) NTFS
3 Drive d: (backup) (Fixed) (Total:232.88 GB) (Free:163.39 GB) NTFS
7 Drive h: (OneTouch 4) (Fixed) (Total:298.09 GB) (Free:25.46 GB) NTFS

========================= Users: ========================================

User accounts for \\STEVE-77A9D753B

Administrator Guest HelpAssistant
Steve Frank SUPPORT_388945a0


**** End of log ****

Attached Files


  • 0

#8
rockmilk

rockmilk

    Certified monkey.

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Uninstall the programs below.

Advanced SystemCare 5 (Version: 5.4.0)
Kaspersky Security Scan (Version: 12.0.1.117)

Reboot your machine.

Hit the Start button then Right Click My computer>>>>>>>>>>>>>>Properties>>>>>>>>>>>
Harwdare Tab>>>>>>>>>>>>>Device Manager.
Scroll down to the IDE ATA/ATAPI Controlers Left click the + to the left of the drivers.
Right Click and uninstall all of your Primary IDE drivers there most likely will be more than one of the Primary IDE Drivers Make sure and un-install All of them prior to rebooting.


Download the All in one Repair Tool Run the program vista/win 7 users please right click and run as admin,Xp Users double click to run it. Go to step 4 and create a backup of your registry this tool involves changing registry keys and it is just a good idea to bak it up.Now go to the start repairs tab and run it with the following boxes checked.When running this tool disable your antivirus.


Reset Registry Permissions
Reset File Permissions
Register System Files
Repair WMI
Repair Windows FireWall
Repair Internet Explorer
Repair MDAV/MS Jet
Remove Policies Set By Infections
Repair Missing Start Menu Icons Removed By Infections
Repair Icons
Unhide Non System Files
Set Windows Services To DEfault Startup
Repair MSI (Windows Installer)
Repair.INK (Shortcuts) File Association

Edit: After the tool runs then reboot your machine a couple of times to work out any "kinks"

Edited by rockmilk, 06 October 2012 - 04:34 PM.

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#9
lavello

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Vista/7? Did I mention that I was Microsoft XP?
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#10
rockmilk

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Vista/7? Did I mention that I was Microsoft XP?



Yes I know that you are on xp.Read the instructions This is a canned speech that I use on forums so I do not need to type it out each time these instructions apply to you as well.They just cover a machine that runs vista or win 7 as well.
The only thing that needs to be done with your machine is to double click the program. :thumbsup:
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#11
rockmilk

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I edited my instructions for you. :)
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#12
lavello

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Glad to be of assistance :lol:
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#13
rockmilk

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Glad to be of assistance :lol:


:P


Just let me know how things are after the steps.
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#14
lavello

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Wow. This may be fantastic Rockmilk. The shortcuts can now be opened, read & played from desktop or if placed in the folder! Enormous. Curiously enough, they still say "documents&settingsSteveFranklin" etc before listing the file name but it works great.
Is there anything I need to do/reset now that things have been changed a bit?
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#15
rockmilk

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Nothing needs to be changed have a good night I am glad that your issue is now resolved. :) :thumbsup:
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