[geno368]

I have an HP G62-340 US laptop running Win 7 premium 64bit with 3gb ram-dual core. Every once in a while the laptop won't power up at all. I have to remove the power supply and battery and hold down the power button for 40 seconds to clear whatever it is. The it powers up again. What is causing this? I have scanned for any infections and it shows clean and the power adapted tests good.
Thanks in advance.

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Best Answer

Hello geno368

Try removing the battery, AC power supply connection and the Ram, blow out the Ram slots, hold down the power on button for around 30 seconds as this will dispel any static charge that may have built up in the notebook, see page 55 of the user manual for guidance http://h10032.www1.h...l/c02641795.pdf

Reassemble the notebook and see how it goes.

Just a cautionary note, if you do use canned compressed air do not upend the can as it is possible for fluid to be emitted.

Post back with the outcome when you have done the above or if you have any questions, good luck.

[phillpower2]

Best Answer

Hello geno368

Try removing the battery, AC power supply connection and the Ram, blow out the Ram slots, hold down the power on button for around 30 seconds as this will dispel any static charge that may have built up in the notebook, see page 55 of the user manual for guidance http://h10032.www1.h...l/c02641795.pdf

Reassemble the notebook and see how it goes.

Just a cautionary note, if you do use canned compressed air do not upend the can as it is possible for fluid to be emitted.

Post back with the outcome when you have done the above or if you have any questions, good luck.

[geno368]

Thanks for your reply...I didn't think about the ram re-seat...I will all that and just have to wait until it does it again. This is the first time it's done it since last month..

[phillpower2]

Thanks for the update

Hopefully the issue will not happen again but do let us know how things work out.

You are welcome BTW