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SPAMMER:Win32/Cutwail.gen!D disabled my access to Microsoft Firew


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#31
gringo_pr

gringo_pr

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#32
geeksugarbaby

geeksugarbaby

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ComboFix 12-10-10.02 - CRC 10/16/2012 18:30:45.3.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.958.495 [GMT -4:00]
Running from: c:\documents and settings\CRC\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\CRC\Desktop\CFScript.txt
AV: Microsoft Security Essentials *Disabled/Updated* {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
.
((((((((((((((((((((((((( Files Created from 2012-09-16 to 2012-10-16 )))))))))))))))))))))))))))))))
.
.
2012-10-16 22:15 . 2012-10-16 22:15 56200 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{9DF636BB-F42D-407C-8229-5F541EF9497F}\offreg.dll
2012-10-16 22:15 . 2012-10-16 22:15 29904 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{9DF636BB-F42D-407C-8229-5F541EF9497F}\MpKsl3bbbe525.sys
2012-10-16 22:07 . 2012-09-19 04:59 6980552 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{9DF636BB-F42D-407C-8229-5F541EF9497F}\mpengine.dll
2012-10-16 20:24 . 2012-10-16 20:24 -------- d-----w- c:\program files\Microsoft Security Client
2012-10-09 00:55 . 2012-10-09 00:55 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-10-09 00:55 . 2012-09-07 21:04 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-10-06 00:48 . 2012-10-06 00:48 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\PCHealth
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-08-31 02:03 . 2012-08-31 02:03 193552 ----a-w- c:\windows\system32\drivers\MpFilter.sys
2012-06-14 22:20 . 2012-07-06 01:03 85472 -c--a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
<pre>
c:\windows\inf\WG511v2\snetcfg .exe
</pre>
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 94208 ----a-w- c:\documents and settings\CRC\Application Data\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 94208 ----a-w- c:\documents and settings\CRC\Application Data\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 94208 ----a-w- c:\documents and settings\CRC\Application Data\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 94208 ----a-w- c:\documents and settings\CRC\Application Data\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-09-21 39408]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-12-11 286720]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-11-29 198160]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-11-02 59240]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-10-03 35696]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-09-04 935288]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2012-09-12 947176]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-02-26 437160]
.
c:\documents and settings\CRC\Start Menu\Programs\Startup\
EvernoteClipper.lnk - c:\program files\Evernote\Evernote\EvernoteClipper.exe [2011-9-19 993280]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^EasyNotes.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\EasyNotes.lnk
backup=c:\windows\pss\EasyNotes.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^eFax 4.3.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\eFax 4.3.lnk
backup=c:\windows\pss\eFax 4.3.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^hp psc 1000 series.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\hp psc 1000 series.lnk
backup=c:\windows\pss\hp psc 1000 series.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^hpoddt01.exe.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\hpoddt01.exe.lnk
backup=c:\windows\pss\hpoddt01.exe.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^NETGEAR WG511v2 Smart Wizard.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\NETGEAR WG511v2 Smart Wizard.lnk
backup=c:\windows\pss\NETGEAR WG511v2 Smart Wizard.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^RAMASST.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\RAMASST.lnk
backup=c:\windows\pss\RAMASST.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Weekly Compass.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Weekly Compass.lnk
backup=c:\windows\pss\Weekly Compass.lnkCommon Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2009-10-03 08:08 35696 ----a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AGRSMMSG]
2005-04-12 23:17 88358 ----a-w- c:\windows\agrsmmsg.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ATIPTA]
2005-04-11 17:00 339968 -c--a-w- c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DataLayer]
2005-03-31 13:30 1106944 ----a-w- c:\program files\Common Files\PCSuite\DataLayer\DataLayer.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dla]
2005-05-31 13:33 122941 -c--a-w- c:\windows\system32\dla\tfswctrl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\eFax 4.3]
2007-03-06 17:21 116224 -c--a-w- c:\program files\eFax Messenger 4.3\J2GDllCmd.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Quick Search Box]
2009-09-22 20:41 122368 -c--a-w- c:\program files\Google\Quick Search Box\GoogleQuickSearchBox.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LtMoh]
2005-04-12 23:18 184320 -c--a-w- c:\program files\ltmoh\ltmoh.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mcagent_exe]
c:\program files\McAfee.com\Agent\mcagent.exe [N/A]
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2008-04-14 00:12 1695232 ----a-w- c:\program files\Messenger\msmsgs.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Notebook Maximizer]
2006-05-04 23:59 40960 -c--a-w- c:\program files\Notebook Maximizer\maximizer_startup.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\OM2_Monitor]
2007-05-23 14:40 95800 -c--a-w- c:\program files\OLYMPUS\OLYMPUS Master 2\MMonitor.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PadTouch]
2004-09-07 21:03 1077301 -c--a-w- c:\program files\TOSHIBA\Touch and Launch\PadExe.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCSuiteTrayApplication]
2005-03-22 13:39 167936 ----a-w- c:\program files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PINGER]
2005-03-18 00:37 151552 ----a-w- c:\toshiba\IVP\ISM\pinger.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2007-12-11 15:56 286720 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RoboForm]
2008-11-27 04:31 160592 -c--a-w- c:\program files\Siber Systems\AI RoboForm\robotaskbaricon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SmoothView]
2005-04-15 23:51 122880 -c--a-w- c:\program files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\StrgSync.exe]
2004-07-19 19:12 3018752 ----a-w- c:\program files\StorageSync\StrgSync.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2009-09-21 17:50 149280 -c--a-w- c:\program files\Java\jre6\bin\jusched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
2009-09-21 17:48 39408 ----a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SynTPEnh]
2004-10-14 22:26 688218 -c--a-w- c:\program files\Synaptics\SynTP\SynTPEnh.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SynTPLpr]
2004-10-14 22:28 98394 -c--a-w- c:\program files\Synaptics\SynTP\SynTPLpr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\THotkey]
2005-04-25 16:15 339968 -c--a-w- c:\program files\TOSHIBA\TOSHIBA Applet\THotkey.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
2009-11-29 17:50 198160 ----a-w- c:\program files\Common Files\Real\Update_OB\realsched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TOSCDSPD]
2004-12-30 07:32 65536 ----a-w- c:\program files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TPSMain]
2004-12-28 23:02 270336 ----a-w- c:\windows\system32\TPSMain.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Tvs]
2005-04-05 23:25 73728 -c--a-w- c:\program files\TOSHIBA\Tvs\TvsTray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\VMT0070]
c:\program files\McAfee.com\Agent\mcagent.exe [N/A]
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"WMPNetworkSvc"=3 (0x3)
"TAPPSRV"=2 (0x2)
"ose"=3 (0x3)
"MpfService"=2 (0x2)
"McSysmon"=3 (0x3)
"McShield"=2 (0x2)
"McProxy"=2 (0x2)
"McODS"=3 (0x3)
"McNASvc"=2 (0x2)
"mcmscsvc"=2 (0x2)
"ACS"=2 (0x2)
"Swupdtmr"=2 (0x2)
"DVD-RAM_Service"=2 (0x2)
"CFSvcs"=2 (0x2)
"Ati HotKey Poller"=2 (0x2)
"JavaQuickStarterService"=2 (0x2)
"gusvc"=3 (0x3)
"wlidsvc"=2 (0x2)
"MDM"=2 (0x2)
.
R1 MpKsl3bbbe525;MpKsl3bbbe525;c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{9DF636BB-F42D-407C-8229-5F541EF9497F}\MpKsl3bbbe525.sys [10/16/2012 6:15 PM 29904]
S3 BW2NDIS5;BW2NDIS5;c:\windows\system32\Drivers\BW2NDIS5.sys --> c:\windows\system32\Drivers\BW2NDIS5.sys [?]
S3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files\Mozilla Maintenance Service\maintenanceservice.exe [7/5/2012 9:03 PM 113120]
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - 33221901
*NewlyCreated* - ASWMBR
*NewlyCreated* - MPFILTER
*NewlyCreated* - MPKSL3BBBE525
*NewlyCreated* - MSMPSVC
*Deregistered* - 33221901
*Deregistered* - aswMBR
.
Contents of the 'Scheduled Tasks' folder
.
2012-07-11 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2011-06-01 22:57]
.
2012-10-16 c:\windows\Tasks\Microsoft Antimalware Scheduled Scan.job
- c:\program files\Microsoft Security Client\MpCmdRun.exe [2012-09-12 21:25]
.
2012-10-16 c:\windows\Tasks\MpIdleTask.job
- c:\program files\Microsoft Security Client\MpCmdRun.exe [2012-09-12 21:25]
.
.
------- Supplementary Scan -------
.
uStart Page = https://login.yahoo....src=ym&.intl=us
uInternet Settings,ProxyOverride = <local>
IE: Add to Evernote 4.0 - c:\program files\Evernote\Evernote\EvernoteIE.dll/204
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Customize Menu - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
IE: Fill Forms - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
IE: Identities Editor - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComEditIdent.html
IE: RoboForm Options - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComOptions.html
IE: RoboForm Toolbar - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
IE: Safenotes Editor - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComEditNote.html
IE: Save Forms - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
Trusted Zone: $talisma_url$
Trusted Zone: fancast.com\www
Trusted Zone: perfectcustomers.com\www
Trusted Zone: swinglifestyle.com\www
Trusted Zone: turbotax.com
TCP: DhcpNameServer = 10.0.0.1
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
FF - ProfilePath - c:\documents and settings\CRC\Application Data\Mozilla\Firefox\Profiles\hp031pco.default\
FF - prefs.js: browser.startup.homepage - hxxp://horoscopes.astrology.com/dailylongsagittarius.html
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-10-16 18:36
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(828)
c:\windows\system32\Ati2evxx.dll
.
- - - - - - - > 'explorer.exe'(288)
c:\windows\system32\WININET.dll
c:\documents and settings\CRC\Application Data\Dropbox\bin\DropboxExt.14.dll
c:\progra~1\WINDOW~2\wmpband.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2012-10-16 18:39:13
ComboFix-quarantined-files.txt 2012-10-16 22:39
ComboFix2.txt 2012-10-16 02:01
ComboFix3.txt 2009-09-21 16:37
.
Pre-Run: 13,038,022,656 bytes free
Post-Run: 13,197,864,960 bytes free
.
- - End Of File - - 1BCC79FB13A80A84AE3A1FC32B7D17EF
  • 0

#33
gringo_pr

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts
Hello

I would like to see a report that combofix makes.

extra combofix report

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Qoobox\Add-Remove Programs.txt
  • click ok

copy and paste the report into this topic for me to review

Gringo
  • 0

#34
geeksugarbaby

geeksugarbaby

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  • Topic Starter
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I press the "windows key" + "R" (between the "Ctrl" button and "Alt" Button) but nothing happens
  • 0

#35
gringo_pr

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts
click on the start button and then click on the run button and paste

C:\Qoobox\Add-Remove Programs.txt

into the box that opens
  • 0

#36
geeksugarbaby

geeksugarbaby

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  • Topic Starter
  • Member
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  • 110 posts
Very well.

Here it is!


=====================================


Access Drivers
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.2
AI RoboForm (All Users)
Amazon Kindle
AnswerWorks 4.0 Runtime - English
Apple Application Support
Apple Software Update
ArcSoft PhotoImpression 2000
ArcSoft Software Suite
Ashampoo Burning Studio 6 FREE
Atheros Client Utility
Atheros Wireless LAN MiniPCI card Driver
ATI - Software Uninstall Utility
ATI Control Panel
ATI Display Driver
AVS Audio Converter version 6.2
AVS Update Manager 1.0
AVS4YOU Software Navigator 1.4
Canon Camera Access Library
Canon DIGITAL CAMERA Solution Disk Software Guide
CANON iMAGE GATEWAY MyCamera Download Plugin
CANON iMAGE GATEWAY Task for ZoomBrowser EX
Canon Internet Library for ZoomBrowser EX
Canon MOV Decoder
Canon MOV Encoder
Canon MovieEdit Task for ZoomBrowser EX
Canon Personal Printing Guide
Canon PowerShot G12 Camera User Guide
Canon Utilities CameraWindow DC 8
Canon Utilities CameraWindow Launcher
Canon Utilities Digital Photo Professional 3.9
Canon Utilities Movie Uploader for YouTube
Canon Utilities MyCamera
Canon Utilities PhotoStitch
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
CCleaner (remove only)
CD/DVD Drive Acoustic Silencer
Compatibility Pack for the 2007 Office system
Content Manager
CrossLoop 2.51
Dropbox
DVD-RAM Driver
EasyNotes
eFax Messenger 4.3
Evernote v. 4.5.1
eVoice Player 1.0
Franklin Covey Co. Franklin Planner
Google Toolbar for Internet Explorer
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Format SDK (KB902344)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Driver Diagnostics
hp instant support
HP Memories Disc
HP Photo and Imaging 2.0 - All-in-One
HP Photo and Imaging 2.0 - All-in-One Drivers
HP Photo and Imaging 2.0 - hp psc 1200 series
HP Product Detection
hp psc 1200 series
InterVideo WinDVD Creator 2
InterVideo WinDVD for TOSHIBA
Java™ 6 Update 16
Jot+ 2.0
K-Lite Mega Codec Pack 5.1.0
Malwarebytes Anti-Malware version 1.65.0.1400
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Live Add-in 1.4
Microsoft Office Professional Edition 2003
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft XML Parser
Move Networks Media Player for Internet Explorer
Mozilla Firefox 13.0.1 (x86 en-US)
Mozilla Maintenance Service
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
NETGEAR WG511v2 wireless PC card
Nokia Connectivity Cable Driver
Nokia PC Connectivity Solution
Nokia PC Suite
OLYMPUS Master 2
OLYMPUS muvee theaterPack
OpenOffice.org 3.3
Paint.NET v3.5.8
Picasa 3
Pypeline 0.92
QuickTime
RealPlayer
Realtek AC'97 Audio
REALTEK Gigabit and Fast Ethernet NIC Driver
RoughDraft 3.0
Safari
sat_screensaver_30mb
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2491683)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
SnowflakePro 1.0.3
Sonic DLA
Sonic RecordNow!
Spelling Dictionaries Support For Adobe Reader 9
StorageSync Backup Software
Synaptics Pointing Device Driver
TOSHIBA Assist
TOSHIBA ConfigFree
TOSHIBA Controls
TOSHIBA Hotkey Utility
TOSHIBA PC Diagnostic Tool
TOSHIBA Power Saver
Toshiba Registration
TOSHIBA Software Modem
TOSHIBA Software Upgrades
TOSHIBA Speech System Applications
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
Toshiba Tbiosdrv Driver
TOSHIBA TouchPad ON/Off Utility
TOSHIBA Utilities
TOSHIBA Virtual Sound
TOSHIBA Zooming Utility
Touch and Launch
TUGZip 3.5
TurboTax Basic 2007
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB973874)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VLC media player 1.0.1
WAV to MP3 Encoder
WebFldrs XP
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 8
Windows Live ID Sign-in Assistant
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
Writer's Blocks
Yahoo! Messenger
yWriter2
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#37
geeksugarbaby

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REPORT WAS PASTED

CAN YOU TELL ME WHAT TO DO NEXT? THANKS!!
  • 0

#38
gringo_pr

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These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

Programs to remove

Adobe Reader 9.2
Java™ 6 Update 16
WAV to MP3 Encoder
[/list]


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.

Update Adobe Reader

Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com.../readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be careful not to install anything to do with AskBar.
[/list]

Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here http://www.ccleaner.com/

  • Run the installer to install the application.
  • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
  • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
  • Click Run Cleaner.
  • Close CCleaner.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidentally close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a log file button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the Analyze This button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

  • 0

#39
geeksugarbaby

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Gringo... I am glad to hear that we are making some progress... this is starting to feel like a part time job.

OK.

I will print out the list of instructions that you gave me.


Answer me one thing:

You wrote: Programs to remove

Adobe Reader 9.2
Java™ 6 Update 16
WAV to MP3 Encoder


I saw your instructions for reinstalling Adobe Reader and Java.... What about my MP3 Encoder...

will it be SAFE to reinstall this program later??? or not??

Thanks!
  • 0

#40
geeksugarbaby

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Lots of instructions.... don't abandon me.... i'll have more time to devote to it if not on Friday evening then, this weekend.. so just know that I am still committed if you don't hear from me for a day...
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#41
gringo_pr

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Hello


I think it is adware supported so it is best to find something else



gringo
  • 0

#42
gringo_pr

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Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
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#43
geeksugarbaby

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I am still with you.

My internet is not the fastest.. so it takes a while to download the requested programs... I am with it tonight...
after having uninstalled the 3 programs you listed....

now downloading Adobe Reader and Revo Uninstaller since you said it was better to use this than to go through ADD/REMOVE programs...

Next will be Java.

So I am progressing.
  • 0

#44
geeksugarbaby

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WHEN UNINSTALLING JAVA.....

I clicked NEXT on the screen that showed me the LEFTOVERS

But that was it...

It never showed me a list of files with a BOX in front of them that I could check.

Is there a way that I can go back in and remove those files??????????????????????????????????????
  • 0

#45
geeksugarbaby

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Malwarebytes Anti-Malware 1.65.1.1000
www.malwarebytes.org

Database version: v2012.10.23.01

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
CRC :: TOSHIBAM45-S169 [administrator]

10/23/2012 12:07:31 AM
mbam-log-2012-10-23 (00-07-31).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 217978
Time elapsed: 5 minute(s), 34 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
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