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SPAMMER:Win32/Cutwail.gen!D disabled my access to Microsoft Firew


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#61
geeksugarbaby

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Scanning Report
Tuesday, October 23, 2012 03:41:56 - 11:43:27
Computer name: TOSHIBAM45-S169
Scanning type: Scan system for malware, spyware and rootkits
Target: C:\ D:\ E:\


--------------------------------------------------------------------------------

6 malware found
TrackingCookie.Adinterax (spyware)
System (Disinfected)
TrackingCookie.2o7 (spyware)
System (Disinfected)
TrackingCookie.Revsci (spyware)
System (Disinfected)
TrackingCookie.Webtrends (spyware)
System (Disinfected)
TrackingCookie.Atwola (spyware)
System (Disinfected)
TrackingCookie.Yieldmanager (spyware)
System (Disinfected)

--------------------------------------------------------------------------------

Statistics
Scanned:
Files: 32262
System: 4535
Not scanned: 1
Actions:
Disinfected: 6
Renamed: 0
Deleted: 0
Not cleaned: 0
Submitted: 0
Files not scanned:


--------------------------------------------------------------------------------

Options
Scanning engines:
Scanning options:
Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB LNK WSF {* PDF ZL? XML XXX ANI AVB BAT CMD JOB LSP MAP MHT MIF PHP POT SWF WMF NWS TAR TMP
Use advanced heuristics

--------------------------------------------------------------------------------
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#62
geeksugarbaby

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this also popped up on my desktop


F-Secure antivirus quarantine directory

This directory safely stores infected files and related metadata. Quarantined
files are stored as tar (short for "tape archive") archives that cannot cause
harm. However, you should not open, extract, or copy the quarantined archives.
If you need to access the quarantine, use the "Open quarantine" link in the
F-Secure product settings.

To prevent accidental access to the quarantine directory, it is protected by
file system access controls in systems with NTFS partition, and a hidden
attribute in FAT32 file systems.

When you uninstall the product, this directory is not deleted so that you can
recover files from the quarantine after the uninstallation if you believe that
the product has quarantined a clean file.

For more information and instructions, see F-Secure knowledge base article
kb15587 at: <http://www.f-secure..../home/kb/15587>
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#63
geeksugarbaby

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I have my Firewall access back....

Can you give me the optimum settings for my Windows Firewall?????


I have MS Essentials back. I have set it to REAL TIME protection and it updated just fine.

Can you give me the optimum settings for MS Essentials?

You said that CCleaner would be a good program to use regularly to clean my computer.

I won't be able to understand any logs, but would you suggest I use any of the other programs you introduced me to??

If so, in what order? Would I use them in the same order that you had me use them for this project?

((((((((((((I also have a desktop computer and though I have no indications that it is infected, I would now like to truly scan and clean it of malware. ))))))))))))))


Any tips appreciated.
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#64
geeksugarbaby

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REMEMBER THAT USB PORT THAT stopped working after I used one of the cleaner programs?



Can you direct me on how to TURN IT BACK "ON"?

I only have so many ports and I need 'em all.


Many thanks!!


GSB
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#65
gringo_pr

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Hello


The USB I have no idea about so it would be best to go to the windows forum and ask in there and see what they have to say.



Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


:Why we need to remove some of our tools:

Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wrong time can make the computer an expensive paper weight.
They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK.
Your Emulation drivers are now re-enabled.
:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

Malwarebytes' Anti-Malware The Gold standard today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.


  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)

    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety

Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum

COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
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#66
geeksugarbaby

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OK thank you for your help.

I will be making a donation.

YOu say go to the WINDOWS FORUM for help with the USB port...

is that forum a part of the Geeks To Go Forum??

Thank you!!
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#67
geeksugarbaby

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Question 2--

If there is nothing wrong with my computer except that it's running slow and I want to just CLEAN IT UP to get it to function at it's best... which forum would I visit to present this problem and get some help???

Thanks!
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#68
geeksugarbaby

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(((((((( don't close this thread yet....

it might be tomorrow night or early Thursday before I can do the removal of the tools WRAP UP procedure....

Thanks!!))))))
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#69
gringo_pr

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Hello

this is the windows forum that I would ask about the usb port

http://www.geekstogo...p-2000-2003-nt/


try this and see if it helps speed it up -
I want you to reset the DMA you can do this by this script here - Reset DMA

If you have problems when you click on the link try to right click on the link and select "Save Target As" and then save to your desktop.
Once it is on your desktop right click on the file and select "Run"

If you still can't run it then you can go here "Reset DMA" to see what I want to do



gringo
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#70
geeksugarbaby

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Hi Gringo--

You did me such a wonderful service.

I just sent you a donation. Let me know if you got it ok.

Confirmation number: 9B696980RH999824W
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#71
geeksugarbaby

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When I do RUN: ComboFix /Uninstall

a window pops to tell me that windows can't find Combofix

even though I see the file sitting on my desktop.

If I BROWSE and point to the file, it is COMBOFIX.EXE
Shall I just add a space then /Uninstall and click ok?

Or is there another work around???
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#72
gringo_pr

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go ahead and run this to remove combofix - http://download.blee...s/CF_UNINST.EXE

just delete anything that is left over
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#73
geeksugarbaby

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ok.

I clicked RUN.

So ComboFix is gone now??
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#74
geeksugarbaby

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OK....

OTCleanIt has been run so the tools have all been uninstalled.
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#75
gringo_pr

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You did very well and anything left over just delete


gringo
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