[darius001]

OK, thanks. I appreciate your patience. Believe it or not, I actually do have some idea of what I am doing with computers. I build my own, but I am clueless on malware and weak on networking issues. But give me time and I can figure out most things.

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OK, well I guess that cinches it. After restarting it came up with a System Restore window that says:

System Restore did not complete successfully. Your computer's system files and settings were not changed.
Details:
System Restore failed while scanning the file system on the drive C:\ The drive might be corrupt. You might want to retry System Restore after running chkdisk /r on this disk. An unspecified error occurred during System Restore. (0x80070571)

So still say it's fried?

[darius001]

OK, well I guess that cinches it. After restarting it came up with a System Restore window that says:

System Restore did not complete successfully. Your computer's system files and settings were not changed.
Details:
System Restore failed while scanning the file system on the drive C:\ The drive might be corrupt. You might want to retry System Restore after running chkdisk /r on this disk. An unspecified error occurred during System Restore. (0x80070571)

So still say it's fried?

[darius001]

Tried again with a different restore point and got the BSOD. I hate viruses.

[gringo_pr]

did the computer come with windows installed - it should have a recovery partition if it did

[darius001]

Yes it did. I just have to figure out and take the time to save iTunes files etc, for the kids so they don't lose it all. Was hoping to avoid that, oh well.

[gringo_pr]

You should be able to get to the recovery partition this way



Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

• Restart the computer.
• As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
• Use the arrow keys to select the Repair your computer menu item.
• Select US as the keyboard language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account an click Next.

To enter System Recovery Options by using Windows installation disc:

• Insert the installation disc.
• Restart your computer.
• If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
• Click Repair your computer.
• Select US as the keyboard language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account and click Next.

On the System Recovery Options menu you will get the following options:
Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt

[darius001]

OK, I will have to do that later. I have to get a disk to backup some data first. Reinstalling Windows will erase all the files correct?

[gringo_pr]

yes that is correct


gringo

[gringo_pr]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

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