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FBI MoneyPak Ransomeware - Win 7 64 bit [Solved]


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#46
darius001

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OK, thanks. I appreciate your patience. Believe it or not, I actually do have some idea of what I am doing with computers. I build my own, but I am clueless on malware and weak on networking issues. But give me time and I can figure out most things.
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#47
darius001

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OK, well I guess that cinches it. After restarting it came up with a System Restore window that says:

System Restore did not complete successfully. Your computer's system files and settings were not changed.
Details:
System Restore failed while scanning the file system on the drive C:\ The drive might be corrupt. You might want to retry System Restore after running chkdisk /r on this disk. An unspecified error occurred during System Restore. (0x80070571)

So still say it's fried?
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#48
darius001

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Tried again with a different restore point and got the BSOD. I hate viruses.
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#49
gringo_pr

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did the computer come with windows installed - it should have a recovery partition if it did
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#50
darius001

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Yes it did. I just have to figure out and take the time to save iTunes files etc, for the kids so they don't lose it all. Was hoping to avoid that, oh well.
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#51
gringo_pr

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You should be able to get to the recovery partition this way



Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.

To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
On the System Recovery Options menu you will get the following options:
Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt

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#52
darius001

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OK, I will have to do that later. I have to get a disk to backup some data first. Reinstalling Windows will erase all the files correct?
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#53
gringo_pr

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yes that is correct


gringo
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#54
gringo_pr

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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