FBI MoneyPak Ransomeware - Win 7 64 bit [Solved] - Geeks to Go Forums

FBI MoneyPak Ransomeware - Win 7 64 bit [Solved]

#46 darius001

Group: Member
Posts: 52
Joined: 23-December 07

Posted 22 October 2012 - 10:52 PM

OK, thanks. I appreciate your patience. Believe it or not, I actually do have some idea of what I am doing with computers. I build my own, but I am clueless on malware and weak on networking issues. But give me time and I can figure out most things.

#47 darius001

Group: Member
Posts: 52
Joined: 23-December 07

Posted 22 October 2012 - 10:59 PM

OK, well I guess that cinches it. After restarting it came up with a System Restore window that says:

System Restore did not complete successfully. Your computer's system files and settings were not changed.
Details:
System Restore failed while scanning the file system on the drive C:\ The drive might be corrupt. You might want to retry System Restore after running chkdisk /r on this disk. An unspecified error occurred during System Restore. (0x80070571)

So still say it's fried?

#48 darius001

Group: Member
Posts: 52
Joined: 23-December 07

Posted 22 October 2012 - 11:25 PM

Tried again with a different restore point and got the BSOD. I hate viruses.

#49 gringo_pr

Group: Malware Removal
Posts: 5,803
Joined: 07-March 10

Posted 22 October 2012 - 11:29 PM

did the computer come with windows installed - it should have a recovery partition if it did

#50 darius001

Group: Member
Posts: 52
Joined: 23-December 07

Posted 22 October 2012 - 11:36 PM

Yes it did. I just have to figure out and take the time to save iTunes files etc, for the kids so they don't lose it all. Was hoping to avoid that, oh well.

#51 gringo_pr

Group: Malware Removal
Posts: 5,803
Joined: 07-March 10

Posted 22 October 2012 - 11:51 PM

You should be able to get to the recovery partition this way

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select the Repair your computer menu item.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account an click Next.

To enter System Recovery Options by using Windows installation disc:

Insert the installation disc.
Restart your computer.
If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
Click Repair your computer.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account and click Next.

On the System Recovery Options menu you will get the following options:

Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt

#52 darius001

Group: Member
Posts: 52
Joined: 23-December 07

Posted 22 October 2012 - 11:56 PM

OK, I will have to do that later. I have to get a disk to backup some data first. Reinstalling Windows will erase all the files correct?

#53 gringo_pr

Group: Malware Removal
Posts: 5,803
Joined: 07-March 10

Posted 23 October 2012 - 12:05 AM

yes that is correct

gringo

#54 gringo_pr

Group: Malware Removal
Posts: 5,803
Joined: 07-March 10

Posted 25 October 2012 - 11:08 PM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

FBI MoneyPak Ransomeware - Win 7 64 bit [Solved] - Geeks to Go Forums