BSOD in windows XP
Posted 12 October 2012 - 03:21 PM
Posted 13 October 2012 - 02:20 PM
I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
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don't understand my instructions please ask and I will try to explain them
clearer for you.
- Do not attempt any steps unless instructed or ask before to
make sure they will not cause any further issues.
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Before we can help you need to provide the following so I can start you in the right direction.
Laptop or Desktop?
- If a name brand system then what brand, make and model is the system?
- If custom built then what brand, make and model is the motherboard
- Total memory installed
- Total hard drive capacity and free space
- What was the original issue
- What steps have you taken so far to resolve the issue
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
Thanks to Broni for the instructions and program
Posted 13 October 2012 - 03:28 PM
2 gigs memory DDR3
c drive 300 gigs 148gb free
d drive 300gigs 84gb free
Originally I had a bunch of BSOD and I eventually formated and that solved most of the concerns. Recently I've been having almost once a day and lost how to resolve them beyond another fresh format and such. Uploading BSOD.txt with this as well
Posted 13 October 2012 - 04:09 PM
What SP do you have installed right now?
Also what disk did you use to install XP on your system? Is it a original genuine XP installation disk. downloaded and burned or is it for a brand name system like Dell or HP?
Please do the following and let me know the results.
Go Start and then to Run ("Start Search" in Vista),
Type in: sfc /scannow
Click OK (Enter in Vista).
Have Windows CD/DVD handy.
If System File Checker (sfc) finds any errors, it may ask you for the CD/DVD.
If sfc does not find any errors in Windows XP, it will simply quit, without any message.
In Vista you will receive the following message: "Windows resource protection did not find any integrity violations".
For Vista users ONLY: Navigate to C:\Windows\Logs\CBS folder. You'll see CBS.log file.
Usually, it's pretty big file, so upload it to Mediafire .
Register and upload your file.
Then reply with the link located to the right of your now uploaded file on Mediafire
If you don't have Windows CD....
This applies mostly to Windows XP, since Vista rarely requires use of its DVD while running "sfc"
Note This method will not necessarily work as well, as when using Windows CD, because not always ALL system files are backed up on your hard drive. Also, backed up files may be corrupted as well.
Go Start and then Run
type in regedit and click OK
Navigate to the following key:
You will see various entries Values on the right hand side.
The one we want is called: SourcePath
It probably has an entry pointing to your CD-ROM drive, usually D and that is why it is asking for the XP CD.
All we need to do is change it to: C:
Now, double click the SourcePatch setting and a new box will pop up.
Change the drive letter from your CD drive to your root drive, usually C:
Close Registry Editor.
Now restart your computer and try sfc /scannow again!
Thanks to Broni for the instructions
Posted 13 October 2012 - 05:26 PM
The "sfc /scannow" closed when done so I think if I read your info right that means it found not problems correct?
Posted 14 October 2012 - 12:48 AM
Posted 14 October 2012 - 12:20 PM
Second question has there been anymore BSOD's since running SFC the first time?
Posted 14 October 2012 - 07:50 PM
Well I did it first without the disc till it asked for the disc which I put it in the drive. I haven't been home home of the day yet and it typically doesn't BSOD while I'm gone lately anyways. I will let ya know tomorrow if there has been any BSOD . I did link the BSOD text earlier as well did that show anything that can be fixed or needs to be?
OK first question is have you tried SFC now with the disk?
Second question has there been anymore BSOD's since running SFC the first time?
Posted 14 October 2012 - 08:09 PM
You said it doesn't do it when you are not home so I take it the computer is on and idle during that time?
Is there anything in particular that triggers the BSOD?
Posted 14 October 2012 - 09:05 PM
Posted 14 October 2012 - 09:09 PM
A If you have more than one RAM module installed, try starting computer with one RAM stick at a time.
NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A
B. If you have only one RAM stick installed...
1. Download - Pre-Compiled Bootable ISO (.zip). If you prefer to use the USB version then use this link USB KEY
2. Unzip downloaded /memtest86+-4.20.iso.zip file.
3. Inside, you'll find /memtest86+-4.20.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:
8. Locate memtest86+-4.20.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:
10. Once the CD is created, boot from it, and memtest will automatically start to run. You may have to change the boot sequence in your BIOS to make it work right.
To change Boot Sequence in your BIOS
Reboot the system and at the first post screen (where it is counting up memory) start tapping the DEL button
This will enter you into the Bios\Cmos area.
Find the Advanced area and click Enter
Look for Boot Sequence or Boot Options and highlight that click Enter
Now highlight the first drive and follow the directions on the bottom of the screen on how to modify it and change it to CDrom.
Change the second drive to the C or Main Drive
Once that is done then click F10 to Save and Exit
You will prompted to enter Y to verify Save and Exit. Click Y and the system will now reboot with the new settings.
The running program will look something like this depending on the size and number of ram modules installed:
It's recommended to run 5-6 passes. Each pass contains very same 8 tests.
This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.
The following image is the test results area:
The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.
Posted 14 October 2012 - 09:21 PM
Posted 14 October 2012 - 11:22 PM
Start and then to Run
Type in Chkdsk /r Note the space between k and /
Click Enter ...It will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /f
Note... there are 5 stages...
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS
This can take several hours to complete.
When completed it will boot the system back into windows.
Reboot after your done running chkdsk /r...
then Go to Start...Run and type: eventvwr.msc press Enter
When Event Viewer opens, click on Applications... then scroll down to Winlogon and double-click on it. This is the log created after running Checkdisk...copy and paste the log back here
We will advise after studying the log.
Posted 15 October 2012 - 09:04 AM
Edited by cmislin, 15 October 2012 - 09:25 AM.
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