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BSOD in windows XP


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#31
cmislin

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So get Intel 4 series chipset pci express root port and
realtek pcie gbe family controller?
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#32
rshaffer61

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yeppers
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#33
cmislin

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Well for some reason the drivermax downloaded the wrong ones even though I had the right ones selected. I guess will have to wait till the follow day. It looked like for some reason it downloaded the ones I had previously downloaded. Update so far no BSOD today so far.

Edited by cmislin, 16 October 2012 - 08:43 AM.

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#34
cmislin

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Ok it must be on 12 hour or something timer it downloaded and let me install the two you asked about. Also so far no BSOD. The drivers didn't install the 1st time around so I rebooted and they installed correctly.
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#35
rshaffer61

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Yes after you install the two drivers you will need to reboot so that the updates can take affect. Actually you can only download 2 drivers every day so I''m sure that is 24 hours apart. Hopefully by the time we finish the BSOD's will have stopped completely. That will tell us it was a driver issue after all.
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#36
cmislin

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Ya I followed the reboot prompts or messages to reboot. Also meant to show updated list of the drivers left.
http://www.mediafire...kfzuvmrzl2uewda
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#37
rshaffer61

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Get the two Intel ones on the page. :thumbsup:
BTW good job so far.
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#38
cmislin

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Those two installed last 3 are Realtek HD audio, usb mass storage device and microsoft uaa bus drive for high definition audio
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#39
rshaffer61

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USB mass storage device and your choice on the other.
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#40
cmislin

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Will do and so far no BSOD today as well
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#41
rshaffer61

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That is great to hear. It is beginning to look like a driver was the issue all along and even more one of the first two we installed was the culprit. :thumbsup:
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#42
cmislin

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Well it was short lived had 3 BSOD back to back to back. The only thing I that they had in common was browser was open. I tried us chrome and tried to recover my tabs and that typically when it would crash again or shortly after.
On Thu 10/18/2012 5:04:16 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini101812-03.dmp
This was probably caused by the following module: win32k.sys (win32k+0x1568C8)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFFBF9568C8, 0xFFFFFFFFB29BFC00, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.


On Thu 10/18/2012 4:58:30 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini101812-02.dmp
This was probably caused by the following module: win32k.sys (win32k+0x2EBD1)
Bugcheck code: 0x10000050 (0xFFFFFFFFE3FFC01C, 0x0, 0xFFFFFFFFBF82EBD1, 0x1)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.


On Thu 10/18/2012 4:53:19 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini101812-01.dmp
This was probably caused by the following module: win32k.sys (win32k+0x2EBD1)
Bugcheck code: 0x10000050 (0xFFFFFFFFE42B401C, 0x0, 0xFFFFFFFFBF82EBD1, 0x1)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver

Attached Files

  • Attached File  bsod.txt   6.11KB   35 downloads

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#43
rshaffer61

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Is Chrome the only browser you use?
Have you tried it with a different browser?
Is your browser up to date with the newest version available?
Do you have toolbars activated and if so are there a lot?
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#44
cmislin

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Is Chrome the only browser you use?
Have you tried it with a different browser?
Is your browser up to date with the newest version available?
Do you have toolbars activated and if so are there a lot?

I have firefox I use when say a website doesn't load in chrome and I still have IE as well. I haven't tried another browser yet. This time around I didn't open after crash the tabs I had open. Chrome is up to date I checked yesterday. I have no toolbars installed of any kind.
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#45
rshaffer61

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Let me know if the BSOD's happen when using IE or FF please.
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