officejet 6500 wireless won't install
Posted 13 October 2012 - 08:46 AM
Posted 13 October 2012 - 09:03 AM
May I ask did you install the printers software before you connected the printer USB connection to the computer?
Posted 13 October 2012 - 09:39 AM
Posted 13 October 2012 - 10:41 AM
Posted 13 October 2012 - 01:11 PM
Posted 13 October 2012 - 01:43 PM
Printer is an HP officejet 6500 wireless
Posted 14 October 2012 - 01:08 AM
The above details were used to check for possible compatibility issues, none were found.
Sorry to ask such a basic questions but has the protective plastic cover been removed from the print heads on the cartridges, when the cover is opened on the printer do the cartridges automatically move into such a position that they can be removed/replaced etc.
Posted 14 October 2012 - 12:51 PM
Posted 14 October 2012 - 01:24 PM
Unplug the power cord from the printer, wait 20 seconds.
Press and hold # and 3 while plugging in the power cord to the printer.
Release the buttons after the printer has started up.
The printer will now be reset to factory defaults.
I hope that this resolves the issue and good luck.
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