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wireless network


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#1
Sharyl Kates

Sharyl Kates

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Hi, I have a HP Pavillion laptop. For some strange reason the wireless connection has disappeared. I know my Linksys router is working as it is connected to two other computers. I can't find any way to re-connect my laptop. I need "HELP" please.
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#2
Ztruker

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What version of windows are you using? XP, Vista or Windows 7.
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#3
Troy

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Laptops have a switch which you can use to turn off/on the wireless capability. Some laptops have a physical switch (look around the front and sides of the laptop casing) and others will have a keyboard combination (i.e. Fn + F8 or similar). Usually the keyboard combination will have separate pictures which give you an idea of what happens if the key combo is pressed.

Check that it is turned on. You may need to consult the manual to be sure. Post up the HP Pavilion model number if you need further help and we can check it out for you.

Edit: :welcome:
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#4
Sharyl Kates

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Thanks for the reply. The computer is 6 years old and has been on Wifi for years. It has just all of a sudden lost it. There is no list for me to find the router.
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#5
Sharyl Kates

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I am using Vista.
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#6
Ztruker

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Did you check to see if the wireless is turned on as Troy suggested?
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#7
Sharyl Kates

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Yes, it is turned on. I have had it connect to my router for years. All of a sudden there is no connection and no list of places to connect. The WiFi has disappeared.
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#8
Troy

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Open your start menu, right-click on "Computer" and select "Manage" from the menu that comes up. From the directory tree on the left, select "Device Manager".

Can you see any items expanded with either a question mark, exclamation mark, or a cross on it? If so elaborate which one(s) or a screenshot if you are able.
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#9
Sharyl Kates

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I wish I knew how to do a screen shot. Yes, there is a ? by Other Devices - when I click on that it only shows my printer.
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#10
Sharyl Kates

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Hi Troy, sorry I did that on the wrong computer. I checked the device manager and there are no ?!.
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#11
Ztruker

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To post a screen shot here:

Make sure the window you want to capture has the focus.
Press Alt+Print Screen. That will capture the active window.
XP: Click Start then Run, type mspaint and press Enter.
Vista or Windows 7: Click Start, type mspaint and press Enter.
Press Ctrl+v to paste the picture in to the MS Paint window.
Click File then Save as and save it to your Desktop.

Start a new reply.
Click on the Browse button below the message input area.
Navigate to where you saved the picture, select it and click on Open.
Click on Attach This File.
Once uploaded, click on Add To Post to the far right of the uploaded file.
Scroll down and click [b]Preview Post
to verify the image shows.
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#12
Sharyl Kates

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Thanks for the info but without the wireless network working I am unable to take the picture and forward it to you. My wireless network has disappeared.
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