Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

HELP NEEDED ASAP WITH PCEU VIRUS REMOVAL [Closed]


  • This topic is locked This topic is locked

#1
rocknurworld

rocknurworld

    New Member

  • Member
  • Pip
  • 2 posts
Hi there i am needing help removing pceu virus on my computer
i have read various fixes online etc and tried to do them with no results
i cannot access safe mode or safe networking mode when go into this i just get a white screen from the virus and cant access anything in windows
so the only one i can go into is safemode with commmand , i managed to get the malware bytes download on the computer on this mode from dowloading it from other computer and putting it on a cd and then putting it on this one.

so i did a scan with malware but ibviously as can only get access to safe mode command i cant update malware which is needed to do to remove virus as you cant access internet in this mode.

i dont know what else to do i have no restore points either to go back there was a restore point which i did week ago but is showing none. so cant use that route either,
i have alot of files on the computer which i dont want to lose either,

so any help on what i can do to remove this virus would be greatly appreciated. i also did check the shell file thing and it does have explorer.exe in it already,
  • 0

Advertisements


#2
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
What operating system is this ? XP, Vista or 7
If Vista or 7 is it 32 bit or 64 bit
Are you able to burn a CD on another computer or do you have a USB of at least 1Gb
  • 0

#3
rocknurworld

rocknurworld

    New Member

  • Topic Starter
  • Member
  • Pip
  • 2 posts
its windows 7 ,
not sure if its 32 or 64. its a hp pavilion dv7 laptop

and can burn a cd from another computer dont have a usb
  • 0

#4
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
I will initially assume it is 32 bit

Please print these instruction out so that you know what you are doing

  • Download OTLPENet.exe to your desktop
  • Download Farbar Recovery Scan Tool and save it to a flash drive.
  • Ensure that you have a blank CD in the drive
  • Double click OTLPENet.exe and this will then open imgburn to burn the file to CD
  • Reboot your system using the boot CD you just created.
    Note : If you do not know how to set your computer to boot from CD follow the steps here
  • As the CD needs to detect your hardware and load the operating system, I would recommend a nice cup of tea whilst it loads :)
  • Your system should now display a Reatogo desktop.
    Note : as you are running from CD it is not exactly speedy
  • Insert the flash drive with FRST on it
  • Locate the flash drive and run FSRT
  • The tool will start to run.
    Posted Image
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

  • 0

#5
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP