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BSOD


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#1
gho

gho

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I have been getting BSOD constantly lately. It was happening when trying to watch videos, trying to save photos and even when I was trying to run full scans of microsoft security essentials. It will run essentials for over 4 hours of the scan then it just BSOD toward the end every time. I can run my malwarebytes and it comes back clean. But the essentials says I do have stuff before it BSOD.

Dell Dimension 4700C
Windows XP Home Edition
Service Pack 3
Intel ®
Pentium® CPU 2.80 GHz
2.79 GHz 504 MB of RAM
71 GB total size
29 GB free space

I ran the bluescreenview... Please help me out. I would like to use my computer like a normal person again lol. I have also been having problems accessing the dell website to get a download for my missing video controller.
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#2
gho

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==================================================
Dump File : Mini101912-02.dmp
Crash Time : 10/19/2012 7:08:37 PM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : 0xc07c1878
Parameter 2 : 0xc000000e
Parameter 3 : 0xf830f302
Parameter 4 : 0x07137860
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+11302
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : ntoskrnl.exe+21ce3
Stack Address 1 : ntoskrnl.exe+3bab1
Stack Address 2 : ntoskrnl.exe+3c5d7
Stack Address 3 : ntoskrnl.exe+45b5c
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini101912-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini101912-01.dmp
Crash Time : 10/19/2012 3:18:58 PM
Bug Check String : CRITICAL_OBJECT_TERMINATION
Bug Check Code : 0x000000f4
Parameter 1 : 0x00000003
Parameter 2 : 0x82cc2b58
Parameter 3 : 0x82cc2ccc
Parameter 4 : 0x805fafec
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+5c8be
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6284 (xpsp_sp3_gdr.120821-1629)
Processor : 32-bit
Crash Address : ntoskrnl.exe+5c8be
Stack Address 1 : ntoskrnl.exe+157131
Stack Address 2 : ntoskrnl.exe+123faa
Stack Address 3 : ntoskrnl.exe+77ec
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini101912-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini101612-02.dmp
Crash Time : 10/16/2012 6:13:19 PM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : 0xc0708390
Parameter 2 : 0xc000000e
Parameter 3 : 0xe1072394
Parameter 4 : 0x0a7168c0
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+3025
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Crash Address : ntoskrnl.exe+21ce3
Stack Address 1 : ntoskrnl.exe+3bab1
Stack Address 2 : ntoskrnl.exe+3c5d7
Stack Address 3 : ntoskrnl.exe+45b5c
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini101612-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini101612-01.dmp
Crash Time : 10/16/2012 3:29:25 PM
Bug Check String : KERNEL_STACK_INPAGE_ERROR
Bug Check Code : 0x00000077
Parameter 1 : 0xc000000e
Parameter 2 : 0xc000000e
Parameter 3 : 0x00000000
Parameter 4 : 0x02d31000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+21ce3
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6284 (xpsp_sp3_gdr.120821-1629)
Processor : 32-bit
Crash Address : ntoskrnl.exe+21ce3
Stack Address 1 : ntoskrnl.exe+381ac
Stack Address 2 : ntoskrnl.exe+38ee6
Stack Address 3 : ntoskrnl.exe+651b4
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini101612-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini101412-01.dmp
Crash Time : 10/14/2012 7:25:45 PM
Bug Check String : CRITICAL_OBJECT_TERMINATION
Bug Check Code : 0x000000f4
Parameter 1 : 0x00000003
Parameter 2 : 0x826f4940
Parameter 3 : 0x826f4ab4
Parameter 4 : 0x805c86bc
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+21ce3
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6284 (xpsp_sp3_gdr.120821-1629)
Processor : 32-bit
Crash Address : ntoskrnl.exe+21ce3
Stack Address 1 : ntoskrnl.exe+f0741
Stack Address 2 : ntoskrnl.exe+f1767
Stack Address 3 : ntoskrnl.exe+66738
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini101412-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini101312-04.dmp
Crash Time : 10/13/2012 11:53:44 PM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : 0xc07c1a28
Parameter 2 : 0xc000000e
Parameter 3 : 0xf8345302
Parameter 4 : 0x19733860
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+11302
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : ntoskrnl.exe+21ce3
Stack Address 1 : ntoskrnl.exe+3bab1
Stack Address 2 : ntoskrnl.exe+3c5d7
Stack Address 3 : ntoskrnl.exe+45b5c
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini101312-04.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini101312-03.dmp
Crash Time : 10/13/2012 10:19:55 PM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : 0xe1bf4700
Parameter 2 : 0xc000000e
Parameter 3 : 0xbf8d7659
Parameter 4 : 0x16a0d860
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+d7659
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6257 (xpsp_sp3_gdr.120703-1633)
Processor : 32-bit
Crash Address : ntoskrnl.exe+21ce3
Stack Address 1 : ntoskrnl.exe+3bab1
Stack Address 2 : ntoskrnl.exe+3c5d7
Stack Address 3 : ntoskrnl.exe+45b5c
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini101312-03.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini101312-02.dmp
Crash Time : 10/13/2012 10:12:49 PM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : 0xc07c1a28
Parameter 2 : 0xc000000e
Parameter 3 : 0xf8345302
Parameter 4 : 0x04a7f860
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+11302
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : ntoskrnl.exe+21ce3
Stack Address 1 : ntoskrnl.exe+3bab1
Stack Address 2 : ntoskrnl.exe+3c5d7
Stack Address 3 : ntoskrnl.exe+45b5c
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini101312-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini101312-01.dmp
Crash Time : 10/13/2012 12:40:43 AM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : 0xc07c1a28
Parameter 2 : 0xc000000e
Parameter 3 : 0xf8345302
Parameter 4 : 0x1d0d1860
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+11302
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : ntoskrnl.exe+21ce3
Stack Address 1 : ntoskrnl.exe+3bab1
Stack Address 2 : ntoskrnl.exe+3c5d7
Stack Address 3 : ntoskrnl.exe+45b5c
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini101312-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini101212-02.dmp
Crash Time : 10/12/2012 11:02:19 PM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : 0xc07c1a28
Parameter 2 : 0xc000000e
Parameter 3 : 0xf8345302
Parameter 4 : 0x1788a860
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+11302
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : ntoskrnl.exe+21ce3
Stack Address 1 : ntoskrnl.exe+3bab1
Stack Address 2 : ntoskrnl.exe+3c5d7
Stack Address 3 : ntoskrnl.exe+45b5c
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini101212-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini101212-01.dmp
Crash Time : 10/12/2012 7:19:32 PM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : 0xc07c1a28
Parameter 2 : 0xc000000e
Parameter 3 : 0xf8345302
Parameter 4 : 0x00e15860
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+11302
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : ntoskrnl.exe+21ce3
Stack Address 1 : ntoskrnl.exe+3bab1
Stack Address 2 : ntoskrnl.exe+3c5d7
Stack Address 3 : ntoskrnl.exe+45b5c
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini101212-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini100612-01.dmp
Crash Time : 10/6/2012 12:48:44 AM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : 0xc07c1a28
Parameter 2 : 0xc000000e
Parameter 3 : 0xf8345302
Parameter 4 : 0x044e6860
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+11302
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : ntoskrnl.exe+21ca3
Stack Address 1 : ntoskrnl.exe+3ba71
Stack Address 2 : ntoskrnl.exe+3c597
Stack Address 3 : ntoskrnl.exe+45b1c
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini100612-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini100512-01.dmp
Crash Time : 10/5/2012 10:42:24 PM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : 0xc07c1a28
Parameter 2 : 0xc000000e
Parameter 3 : 0xf8345302
Parameter 4 : 0x15035860
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+11302
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : ntoskrnl.exe+21ca3
Stack Address 1 : ntoskrnl.exe+3ba71
Stack Address 2 : ntoskrnl.exe+3c597
Stack Address 3 : ntoskrnl.exe+45b1c
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini100512-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini091712-01.dmp
Crash Time : 9/17/2012 12:01:26 AM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x806d3753
Parameter 3 : 0xf8902c28
Parameter 4 : 0xf8902924
Caused By Driver : hal.dll
Caused By Address : hal.dll+2753
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Crash Address : hal.dll+2753
Stack Address 1 : fltmgr.sys+17b6c
Stack Address 2 : fltmgr.sys+190ba
Stack Address 3 : fltmgr.sys+b8f7
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini091712-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini091312-01.dmp
Crash Time : 9/13/2012 11:17:36 PM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : 0xc07c1a08
Parameter 2 : 0xc000000e
Parameter 3 : 0xf834150c
Parameter 4 : 0x0b7ae860
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+d50c
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : ntoskrnl.exe+21ca3
Stack Address 1 : ntoskrnl.exe+3ba71
Stack Address 2 : ntoskrnl.exe+3c597
Stack Address 3 : ntoskrnl.exe+45b1c
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini091312-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini090312-01.dmp
Crash Time : 9/3/2012 1:42:59 AM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x806d3753
Parameter 3 : 0xf88fac28
Parameter 4 : 0xf88fa924
Caused By Driver : hal.dll
Caused By Address : hal.dll+2753
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Crash Address : hal.dll+2753
Stack Address 1 : fltmgr.sys+17b6c
Stack Address 2 : fltmgr.sys+190ba
Stack Address 3 : fltmgr.sys+b8f7
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini090312-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini082912-01.dmp
Crash Time : 8/29/2012 3:33:26 PM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : 0xc07c1a28
Parameter 2 : 0xc000000e
Parameter 3 : 0xf8345302
Parameter 4 : 0x09672860
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+11302
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : ntoskrnl.exe+21ca3
Stack Address 1 : ntoskrnl.exe+3ba71
Stack Address 2 : ntoskrnl.exe+3c597
Stack Address 3 : ntoskrnl.exe+45b1c
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini082912-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini033112-01.dmp
Crash Time : 3/31/2012 11:47:13 AM
Bug Check String : CONFIG_LIST_FAILED
Bug Check Code : 0x00000073
Parameter 1 : 0x00000001
Parameter 2 : 0xc000017d
Parameter 3 : 0x00000001
Parameter 4 : 0xf896abb8
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+21cc5
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6284 (xpsp_sp3_gdr.120821-1629)
Processor : 32-bit
Crash Address : ntoskrnl.exe+21cc5
Stack Address 1 : ntoskrnl.exe+147c1b
Stack Address 2 : ntoskrnl.exe+14b561
Stack Address 3 : ntoskrnl.exe+141ee8
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini033112-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================
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#3
gho

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Any chance I can get some help?
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#4
Ztruker

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Could be malware. Try this: Windows Defender Offline

To use Windows Defender Offline, you need to follow four basic steps:

Download Windows Defender Offline and create a CD, DVD, or USB flash drive.

Restart your PC using the Windows Defender Offline media.

Scan your PC for malicious and other potentially unwanted software.

Remove any malware that is found from your PC.


The Dell site for the 4700C seems ok: Dimension 4700C
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#5
gho

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Yeah it's something going on with my computer. I checked it on my other computer is it's working fine as well. I'll download the windows defender offline and make the CD and run it first thing in the morning. I was running avast tonight and it ran for over 5 hours and told me I had over 600 infected files. Then it went and crashed to the BSOD.
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#6
gho

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When I try to make the boot CD it tells me I need to specify a boot image file?
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#7
gho

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When I try to setup to put it on the disk it tells me I need to have imapi v2.0. I looked around on google but really not wanting to download from any questionable sites. So could I get a link for imapi v2.0 please?
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#8
Ztruker

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Get it from Microsoft here: Image Mastering API v2.0 (IMAPIv2.0) for Windows XP (KB932716)

I use Windows 7 and this is already there so I never saw that message. Good luck.
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#9
gho

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I can't use that download. When you go to download it they want you to do a genuine widows validation. But when you run the windows validation it gives you this error.

Windows Genuine Advantage
This version of the Windows Genuine Advantage validation tool is no longer supported. Please download the newest version and ensure that your system clock is accurate.
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