[faye1987]

I think my laptop may have some spyware on it as I keep having pop-ups and advertisments when browsing. I would much appreciate it if someone could have a little look for me?

Many thanks
Faye

[Advertisements]

Hi Faye, lets have a quick look see

Download OTL to your Desktop
Secondary link

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  
  
  
• Select All Users
• Under the Custom Scan box paste this in
  
  netsvcs
  BASESERVICES
  %SYSTEMDRIVE%\*.exe
  /md5start
  services.*
  explorer.exe
  winlogon.exe
  Userinit.exe
  svchost.exe
  winsock.*
  /md5stop
  CREATERESTOREPOINT
  
• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
• Post both logs

THEN

Download aswMBR.exe ( 4.5mb ) to your desktop.
Double click the aswMBR.exe to run it Click the "Scan" button to start scan




On completion of the scan click save log, save it to your desktop and post in your next reply

[Essexboy]

Hi Faye, lets have a quick look see

Download OTL to your Desktop
Secondary link

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  
  
  
• Select All Users
• Under the Custom Scan box paste this in
  
  netsvcs
  BASESERVICES
  %SYSTEMDRIVE%\*.exe
  /md5start
  services.*
  explorer.exe
  winlogon.exe
  Userinit.exe
  svchost.exe
  winsock.*
  /md5stop
  CREATERESTOREPOINT
  
• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
• Post both logs

THEN

Download aswMBR.exe ( 4.5mb ) to your desktop.
Double click the aswMBR.exe to run it Click the "Scan" button to start scan




On completion of the scan click save log, save it to your desktop and post in your next reply

[Essexboy]

Due to lack of feedback, this topic has been closed.

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